Jobs at Maziv

Description

• Coordinating the activities on the network to ensure quality, performance of internal and external teams to ensure longevity, quality and performance of the network.
• To oversee and manage all activities in a specific geographical are of the Network to ensure, the network is provisioned and maintained to the highest quality.
• To ensure Circuit Provisioning and Network Acceptance is thorough and accurate and a high-quality network is delivered. (Over Inspection of network standards vs spec) & > 0.5% fails.
• Ensure that the Network is provisioned for all orders and potential orders. 
• Coordinate preventative maintenance inspection routines, ensuring that the network is proactively inspected.
• Conduct planned Network maintenance to ensure the network is maintained to the highest standard.
• Coordinate the reactive (break fix) maintenance system to ensure that any unplanned issues are resolved as efficiently and effectively as possible. (1,25% of Active subs & NPS 50).
• Practice Effective People management principles.
• Maintain and improve the conditions of elements within the ANO's control not limited to POPS, STREET CABINETS etc
• Ensure efficiency in financial management.
• Document and maintain as-builts according to field activities.
• Conduct planned network maintenance and scheduled changes to ensure network is maintained to the highest standard.
• To actively manage network incidents throughout the business process.

Requirements

• Matric
• Preferably a technical Tertiary Education.
• 4 years in a team leadership position.
• Preferably experience in a supervisory position.
• Knowledge of Fibre Networks
• Networking advantageous 

go to method of application »

Description

• Coordinating the activities on the network to ensure quality, performance of internal and external teams to ensure longevity, quality, and performance of the network.
• To oversee and manage all activities in a specific geographical area of the Network to ensure, the network is provisioned and maintained to the highest quality.
• To ensure Circuit Provisioning and Network Acceptance is thorough and accurate and a high-quality network is delivered. (Over Inspection of network standards vs spec) & > 0.5% fails.
• Ensure that the Network is provisioned for all orders and potential orders. Coordinate preventative maintenance inspection routines, ensuring that the network is proactively inspected.
• Conduct planned Network maintenance to ensure the network is maintained to the highest standard.
• Coordinate the reactive (break fix) maintenance system to ensure that any unplanned issues are resolved as efficiently and effectively as possible. (1,25% of Active subs & NPS 50).
• Maintain and improve the conditions of elements within the ANO's control not limited to POPS, STREET CABINETS etc
• To actively manage network incidents throughout the business process.
• Ensure efficiency in financial management.

Requirements

• Matric
• Preferably a technical Tertiary Education.
• 4 years in a team leadership position.
• Preferably experience in a supervisory position.

go to method of application »

Description

• Lead the team/contractor to ensure the process of Installations is carried out seamlessly and consistently across designated area.
• Guiding team throughout the customer experience journey including taking ownership of customer orders from date of booking to conclusion of the order.
• Continuous assessment and improvement of Installations Management department methods and procedures;
• Training and development of all Installations resources aligned with overall Vuma and installations target
• Manage customer order data integrity throughout the installations process
• Ensure good and accurate communication with the customer throughout the installations process.
• Identify and eliminate all risks before actual install date;
• Manage daily installations fall out to ensure a maximum rate of same day activations.

Requirements

• Grade 12 or suitable equivalent
• Fibre Optic certification or suitable equivalent
• At least 2 years field experience in Fibre optics
• At least 2 years Management experience in a similiar environment.

go to method of application »

Description

• Lead the team/contractor to ensure the process of Installations is carried out seamlessly and consistently across designated area.
• Guiding team throughout the customer experience journey including taking ownership of customer orders from date of booking to conclusion of the order. Continuous assessments and improvement of Installations Management departments methods and procedures;
• Setting all monitoring of daily targets for installations resources aligned with overall Vuma and installations targets.
• Training and development of all installations Coordinators, Schedulers & Install Technician.
• Manage customer order data integrity throughout the installations process;
• Ensure good and accurate communication with customer throughout the installations process;
• Drive daily installations ticket resolution targets
• Analyse and identify trends within the customer feedback surveys to continuously improve the overall customer experience.

Requirements

• Grade 12 or suitable equivalent
• Fibre Optic certification or suitable equivalent.
• At least 2 years Management experience in a similar environment.
• At least 2 years field experience in fibre optics
• Understanding of FTTH networks & GPON/Active Ethernet knowledge.