Jobs at Mr Price Group

The Mr Price Apparel division is looking for a Store Leader to lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives and customer service standards are met and exceeded.                                                               

key responsibilities:

1. Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.

• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.

• Oversee the overall maintenance of the stockroom to meet housekeeping standards.

• Authorize write offs, breakages, recalls and returns.                               

1. Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.

• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.

• Identify and propose new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).                               

1. Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring)  reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.                               

1. Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                               

1. Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.

• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.

• Recruit, administer & manage performance in accordance with company policies and procedures.

1. Innovation:

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.                                                                                                                                                                                                                                                               

What are the requirements?

• Grade 12

• 3 years' experience in a store management position

• Knowledge on sales & service management.

• Budgeting knowledge.

• Computer literate.

• Communication skills.

• Business understanding of retail trade, brand, customer & product.

go to method of application »

Are you a passionate, self-managed dev that loves designing and implementing sustainable tech solutions that add value to a business and customer?

what experience we’re looking for?

• Relevant IT Degree or Diploma

• 3+ years’ experience in systems development in the below tech stack:

Required:

•  .net  , C# and/or Java

• SQL and/or Oracle

• Git Source control

• XML

Advantageous:

• Delphi

• WSO2

• SQL Server Integration Services

a day in your life?

• Provide technical knowledge to inform the Senior developer on expected project outcomes in the design phase, this includes providing timeframes, capabilities to achieve desired outcomes, project/change specifications, application specifications etc.

• Develop, enhance, maintain, and deploy technical solutions that conform to specified architectural/physical design to execute the project plan/change specification for the required application or solution ensuring adherence to project timelines and application works in the live environment

• Design and write test cases for unit testing by the testing team to ensure that technical aspects of the application are fully stress tested and any bugs are fixed accordingly

• Maintain documentation and user guides for technical aspects of applications or changes to inform stakeholders (testers, project managers, rollout team, end users etc.) of desired outcomes and use instructions for the application

• Maintaining up to date with the Core technologies as defined by the Tech Radar

• Review code from junior developers and provide guidance & mentorship to grow their capability and ensure their coding is in line with coding standards through testing

• Keeping abreast of changes in the development space and suggest changes to the standards

• Collaborating with all levels of the project teams (Project Managers, Business Analysts, Managers etc) and 3rd party technical vendors

go to method of application »

Our Head of IT: Infrastructure & Cloud Services exists to enable and enhance IT capability to deliver on the group’s current requirements and future strategy.

You’ll be working with the teams in Technology to ensure that infrastructure is available to run the services that have been developed/selected. 

Your Areas of Responsibility:

Strategy Development:

• Translate business strategy into tactical IT strategies to address key business requirements, drive capability and produce delivery roadmaps & associated domain architecture.

• Contribute to the development of the IT divisional strategy.

Service Delivery & Project Execution

• Plan, implement & evaluate IT service delivery and project execution in a specific area(s) of the business to align with the standard service management matrix (incl. SLAs).

• Continuously drive IT capability to deliver on group strategic intent.

• Contribute IT expertise & advice to influence discussions and decision-making within the group and respond to internal client requests.

Financial Management

• Develop departmental budget and monitor/control spending in order to deliver the strategy. Collaborate with other IT executives to ensure financial feasibility where there are departmental/project overlaps - where the primary financial responsibility sits in another department, there is always a secondary responsibility to deliver within budget.

Risk Management

• Keep abreast of legislative requirements and best practices (e.g. RICA, POPI, ECT act) to highlight risks to the business and ensure compliance at all times.

• Track, monitor and manage IT audits and risk management across the respective portfolios

Team Management

• Ensure that the workload within the team is distributed fairly and in line with the team's priorities and skills to deliver on departmental KPI's / targets. Keep abreast of talent pool to contribute to the recruitment of top talent.

• Drive succession, training and development within the team to ensure resource capability and business continuity.

Vendor Management             

• Manage related IT vendors and contractors, including activities such as selecting vendors, negotiating contracts, controlling costs, reducing vendor-related risks and ensuring service delivery.

Security Management

• Ensure that, at all times, the technology landscape within the realm of control is secure and, as far as possible, safe from any external hacking or phishing attacks that could cause reputational damage and or information leakage.

Cloud and On Prem Compute / Hypervisor/ Storage / Backup & DR/ Database Support

• Deploy and maintain the cloud center of excellence and infrastructure strategy for the group through IT operations support and service delivery.

• Operate an innovative and effective multi-skilled support team that delivers excellence in their field.

Facilities Support

• Management of IT production and DR facilities for the group entailing cost control, best environment / location / connectivity and redundancy of these facilities

Networks

• Operate and maintain an optimal WAN/LAN network infrastructure that provides the group with cost effective, highly available, best-in-class networking services.

What are our minimium requirements to apply?

• A completed degree in IT or Business Management, or, similar relevant field

• You have 15-20 years IT Enterprise infrastructure experience AND 10-15 years in an IT management role. Retail experience mandatory.

• You have extensive knowledge in running infrastructure teams including hardware, networking, cloud, security and operational support.

• You have extensive knowledge of a large scale ICT environment that has a wide range of different technologies.

Our ideal person will also have the following key attributes:

Outstanding communication, interpersonal and leadership skills; organization and time-management skills; effective negotiation and vendor management skills; proactive problem solver with the ability to think ‘out of the box’; attention to detail.

go to method of application »

About the Job

Are you a passionate, self-managed dev that loves designing and implementing sustainable tech solutions that add value to a business and customer?

what experience we’re looking for?

• Relevant IT Degree or Diploma

• 1-2 years’ experience in systems development in the below tech stack:

• Required

  • SQL and/or Oracle

  • Store Procedures

  • Data Extraction

  • XML processing

  • Git Source control

• Advantageous

  • C# and/or Java

  • SQL Server Integration Services

  • SQL Server Reporting Services

a day in your life?

• Assist the development team to define the development low level tasks and the estimated timelines to complete.

• Produce code to solve the assigned tasks

• Develop Unit test for assigned development tasks

• Maintain documentation and user guides for technical aspects of applications or changes to inform stakeholders (testers, project managers, rollout team, end users etc.) of desired outcomes and use instructions for the application

• Provide second level support for applications to resolve application issues.

• Keeping abreast of changes in the development space and suggest changes to the standards

go to method of application »

Our Head of IT exists to enable and enhance IT capability to deliver on the group’s current requirements and future strategy.

You’ll be working with the teams in Technology to ensure that infrastructure is available to run the services that have been developed/selected. 

Your Areas of Responsibility:

Strategy Development:

• Translate business strategy into tactical IT strategies to address key business requirements, drive capability and produce delivery roadmaps & associated domain architecture.

• Contribute to the development of the IT divisional strategy.

Cloud  Economics Strategy and Value realisation

• Maintain and improve on the strategic positioning and direction of cloud (public and private) services for the group.

• Setup and maintain a Cloud Centre of Excellence that governs and provides guidance on cloud usage, optimisation, standards, policies and strategy.

• Provide constant business case feedback to the group on value realisation within cloud related projects to maintain optimum consumption patterns.

Service Delivery & Project Execution:

• Plan, implement & evaluate IT service delivery and project execution in a specific area(s) of the business to align with the standard service management matrix (incl. SLAs).

• Continuously drive IT capability to deliver on group strategic intent. Contribute IT expertise & advice to influence discussions and decision-making within the group and respond to internal (MRPG) client requests.

• Utilise Agile and/or Kanban type project methodologies to streamline delivery

• IT Service Management

• Align the business to ITIL processes and carry out operations that conform to such a framework as is required to govern effectively, including:

  • Incident Management

  • Asset and Config management (CMDB)

  • Availability and capacity management

  • Change and release management

  • Problem management

  • Continual service improvement

Service Desk

• Deliver level 1, 1.5 and 2 support services for all IT infrastructure, cloud, security and shared service technologies and platforms deployed in the group.

• Continually strive to improve service levels and delivery support mechanisms to resolve incidents faster and more effectively.

• Automate workflows and decrease overall costs for IT operations

Business Continuity Management

• Manage a BCM program that aligns to the IT risk management strategy as well as business requirements.

DevSecOps and Automation

• Manage the application and infrastructure DevSecOps framework with regards to technologies used, centralization of capability and depth of adoption.

Store Operations

• Manage and deliver on the retail store expansion strategy by deploying all technology related activities for a store rollout.

• Streamline the deployment process and keep abreast of latest retail store technologies to improve store performance for customers

End User Support

• Manage and evolve IT end-user support services to focus on productivity, digitization and personal user experience.

• Ensuring security, uptime, ease of use and fixing problems before or as the user realises it.

Monitoring & Reporting

• Maintain and improve on a company-wide central monitoring solution that adds value, increases visbility and contributes to overall IT environment stability

Financial Management:

• Develop departmental budget and monitor/control spend in order to deliver strategy. Collaborate with other IT executives to ensure financial feasibility where there are departmental/project overlaps - where the primary financial responsibility sits in another department, there is always a secondary responsibility to deliver within budget.

Risk Management:

• Keep abreast of legislative requirements and best practices (e.g. RICA, POPI, ECT act) to highlight risks to the business and ensure compliance at all times.

• Track, monitor and manage IT audits and risk management across the respective portfolios

Team Management:

• Ensure that the workload within the team is distributed fairly and in line with the team's priorities and skills to deliver on departmental KPI's / targets.

• Keep abreast of talent pool to contribute to the recruitment of top talent.

• Drive succession, training and development within the team to ensure resource capability and business continuity.

Vendor Management

• Manage related IT vendors and contractors, including activities such as selecting vendors, negotiating contracts, controlling costs, reducing vendor-related risks and ensuring service delivery.

Security Management

• Ensure that, at all times, the technology landscape within the realm of control is secure and, as far as possible, safe from any external hacking or phishing attacks that could cause reputational damage and or information leakage.

What are our minimium requirements to apply?

• A completed degree in IT or Business Management, or, similar relevant field

• You have 15-20 years IT Managed Services Experience AND 10-15 years in a management role. Retail experience mandatory.

• You have extensive experience in running IT Enterprise managed services for private and hybrid cloud, networking, DevOps, Security, IT innovation

• Extensive knowledge of a large scale ICT environments that deliver profitable and tangible results through the deployment and operations of a wide range of different technologies.

• Broad service management process experience related to ITIL V3+ and ISO 20000.

Our ideal person will also have the following key attributes:

Outstanding communication, interpersonal and leadership skills; organization and time-management skills; effective negotiation and vendor management skills; proactive problem solver with the ability to think ‘out of the box’; attention to detail.

go to method of application »

purpose

The Mr Price Group are looking for a passionate about HR, People Coordinator to help ensure the smooth running of our mrpTechnolgy & Centre of Excellence division’s HR function. This involves administrative support, assistance and co-ordination with the people management team.

To provide administrative support, assistance, and co-ordination to the People Manager to ensure the smooth running of the IT Division.

key responsibilities

Recruitment

• Maintain accurate HR records:

• Ensure all payroll data is correct and submitted on time.

• Ensure all organisational structure data is accurate

• Ensure all People Admin information is correct on HR admin systems e.g. race, gender, reporting lines etc

• Preparing payroll file for monthly verification

Induct new associates:

•  Schedule induction activities

• Facilitate the induction of new associates on first day

• Ensure that all aspects are prepared for new associate e.g. desk, parking, security disk etc prior to the associate starting

• Ensure the workstation is ready for new associate

Other:

• Communicate effectively with associates on events, vacancies, birthdays, births, farewell etc

• Gate-keep the various budgets (staff welfare, training, recruitment) to ensure appropriate spend

• Engage with the L & D department to ensure that training bookings, payment and logistics are smoothly facilitated. Accurately record training information.

• Accurately and timeously process all administration:

• Take on of new associates

• Terminations and transfers of associates

• Maternity Leave

• Study loan applications and approvals

• Bursary applications and approvals

• Reporting line changes

• Confirmation of employment letters

• Respond efficiently and accurately to HR queries

• Ensure that events are coordinated smoothly:
  - Comms Time
  - Farewells
  - Team Building activities
  - Ad hoc events

• Assist the Human Resources Business Partners and People Director as required

• Report pulling of various HR Data

requirements

Education:

• Grade 12

• HR diploma/degree desirable

Experience:

• Two years HR related experience preferred

• Minimum of 2 years in a general administration role

• Working knowledge of relevant legislation (BCEA, LRA etc)

• Knowledge of competency based interviewing techniques.

Knowledge/Skills:

•  Strong verbal and written communication skills

• Excellent interpersonal and customer-facing skills and the ability to engage at all levels in the organisation

• Strong administration skills

• Strong ability to work accurately with attention to detail

• Familiarity with MS Office products

• A high level of confidentiality

Competencies:

•  Customer orientation-Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships

• Organisation and attention to detail- The extent to which one systematically employs a standard system of organisation in work process and related

• resources and an overall concern for integrating all aspects of the task, situation and /or work-related problem.

• Accountability-Is responsible for results expected and all resources with others.

• Planning skills- Establishing a clear course of action, involving others as appropriate, managing activities and monitoring results to accomplish a specific goal.

• Organisation and attention to detail – Systematically employs a standard system of organisation in work processes and related resources and an overall concern for integrating all aspects of the task, situation and/or work-related problem.

• People skills-The ability to influence a wide range of diverse individuals and groups positively

• Event and meeting coordination- The ability to organise, plan and coordinate activities related to an event or meeting of a business nature

• Business writing skills – The capacity to communicate ideas, facts and quantitative data in writing using appropriate grammar, syntax, sentence, and document structure in the business environment.

about us

The People’s Value Champion | Cash-Based | Omni-Channel | Fashion-Value Retailer The Mr Price Group retails in more than 1400 stores in sub-Saharan Africa and parts of Africa through our 7-trading divisions Mr Price, Mr Price Home, Mr Price Sport, Mr Price Money, MILADYS, sheet street and Power Fashion. Mr Price Group is an equal opportunity employer and is committed to Employment Equity.