Jobs at Mr Price Group

Job Description

• The Mr Price team are looking for a highly capable HRBP to provide support to senior management in the business through consultation and guidance in all HR Generalist areas including Employee Engagement, Performance Enablement, Employee Relations, representation at CCMA, Recruitment, Coaching and Developing associates, conducting inductions, coordinating HR projects, driving Succession Planning etc.

Responsibilities

Employee Relations (ER):

• Implement ER policies, procedures and practices to ensure consistency and fairness across the area or department(s).
• Handle ER issues for line managers and associates. Monitor the ER environment including potential union activity in the area.
• Handle arbitration for the area/department(s) and oversee conciliations for same. Ensure compliance to relevant in country Acts that govern people management. Investigate HR related whistle blower reports. Monitor trends in the area/department(s) and develop HR initiatives to correct situations.

Talent Acquisition:

• Assist line managers with the recruitment of store management in the areas or associates within department(s) at support centre. Effectively on-board suitable candidates for the department or ensure that inductions are taking place in the stores. Monitor succession plans in place to support home grown of internal talent and Employment Equity (EE) targets.                                    

Talent Management & Development:

• Assist line managers with the identification and support of training programs to ensure associates are trained and up-skilled. Monitor that performance management is taking place and gather trends and training needs and advise the People Executive/Manager. Ensure that roles are clarified and communicated. Ensure compliance to benefits are in line with Group and company policies. Facilitate training sessions like ER training when the need arises. 

Wellness, Benefits & Remuneration:

• Assisting line managers and associates with queries relating to company benefits. Arrange counselling for trauma situations. Assist the Group Death and disability facilitator with queries on death and disabilities. Monitor area A and B rates for the area and interventions from Department of Labour inspectors to ensure no unfair labour practices are taking place. Monitor sick leave trends to identify potential disability cases.

Culture:

• Monitor the culture within the department(s)/area and utilize feedback from the culture survey to conduct focus groups to develop and initiate interventions to improve areas of concern. Facilitate culture workshops where necessary.                                     

Strategy:

• Support the Divisional people strategy by taking on projects in line with key people imperatives to ensure the strategic goals are met. Monitor and implement HR processes to ensure consistency, compliance and minimized risks to the business.                                              

Qualifications
Education:

• Relevant HR Degree

Experience:

• Minimum of 3-5 years of experience in a HR-related role.

Knowledge/ Skills:

• Knowledge & understanding of HR Policies & Procedures.
• Knowledge of relevant labour legislations (BCEA, LRA, OSHA, BBBEE, EEA).
• Knowledge pertaining to CCMA processes.
• Knowledge & understanding of African & international legislation for countries the company trades in.
• Skills include: Computer literacy, analytics, payroll software (VIP), learnerships (SETA) & business acumen
• Business understanding of brand, product, customer & retail market.

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Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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Job Description

• Are you a persuasive communicator with a passion for technology? Ready to make an impact and grow your career with us? Apply now and be part of a team that values innovation and customer satisfaction!
• As a Telesales Agent at mr price money, you’ll have the exciting opportunity to connect with our existing customers and introduce them to our latest telco products.  
• Using dynamic campaign scripts, you’ll drive sales and help our customers stay connected.

Responsibilities
Direct Sales:

• Contact prospective customers to present information and explain available products.
• Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers. Ensure FAIS, FICA and POPIA standards are adhered to when dealing with customer calls and correspondence.
• Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).                               

Updating Personal Information:

• Accurately updating customers' personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.     

What’s in it for you

• Achieve your targets and enjoy uncapped comission, plus incentives 
• We offer extensive learning and development opportunities to help you advance your career
• Enjoy discounts on merchandise at all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
• After one year of permanent service, you can join our share scheme and become a part-owner in the success of the company. Build your financial security with the long-term growth of your shares.            

Qualifications
Education:

• Grade 12 or equivalent

Experience:

• At least 1 year of experience in a mobile call centre

Knowledge and skills

• A strong understanding of sales techniques and the telecommunications industry 
• Ability to influence and convince customers with ease.
• Thrive in a goal-oriented environment and love to exceed expectations
• Handle rejection gracefully and bounce back quickly.

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Job Description

• Join the Magic at Mr. Price Home! Are you ready to take the lead and create enchanting shopping experiences for our customers? If you're a dynamic, creative, and customer-centric individual, we have the perfect opportunity for you as a Store Manager at Mr. Price Home!

Responsibilities
  Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.     

Sales Growth & Profitability:

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness.                      

Risk Management:

• Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.                               
• Customer Experience Management:
• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.                              

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Innovation:

• Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.    

Qualifications

• Grade: 12
• 3-4 Years’ experience in a store /retail management experience 
• Sales & service management.
• Budgeting.
• Computer literacy.
• Excellent Communication and interpersonal skills.                                                                
• Retail trade.
• Brand, customer & product understanding.
• Strong business acument and problem - solving skills 
• A passion for home decor and design

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Job Description

• "Ready to elevate your career? Join the Mr Price Home team as an Assistant Store Manager! Unleash your leadership skills, drive sales, and create a vibrant shopping experience. Be a part of our home-loving community – where work feels like home!"

Responsibilities

• Team Leadership: Motivate and lead a team of store associates, setting clear expectations and fostering a positive work environment.
• Customer Service: Ensure outstanding customer service by training and coaching staff in delivering exceptional experiences.
• Sales Growth: Collaborate with the Store Manager to meet or exceed sales targets, implement effective sales strategies, and monitor key performance indicators.
• Inventory Management: Assist in managing inventory levels, including ordering, receiving, and stock replenishment, while minimizing stock losses and ensuring accurate stock counts.
• Visual Merchandising: Maintain an appealing store layout and product displays to attract and engage customers.
• Operational Excellence: Oversee daily store operations, including opening and closing procedures, cash handling, and security protocols.
• Training and Development: Support the training and development of team members to enhance their product knowledge and sales skills.
• Problem Solving: Address and resolve customer complaints or operational issues efficiently and professionally.
• Compliance: Ensure compliance with company policies, procedures, and safety standards, while promoting a culture of safety among staff.
• Reporting: Assist in generating and analyzing reports on sales, inventory, and other relevant metrics, providing insights for continuous improvement.
• Assist with Store Planning: Contribute to merchandising planning, promotional campaigns, and marketing initiative
• Administrative Duties: Assist in administrative tasks such as scheduling, payroll, and maintaining accurate records.
• Store Maintenance: Oversee store cleanliness, organization, and the overall presentation of the store.
• Support the Store Manager: Collaborate closely with the Store Manager, stepping in when needed and helping to execute their vision for the store.                                                                                                                                                   

Qualifications

• Grade 12
• 3-4  Years' experience in retail.
• 3-4 Years management experience 
• Sales & service management.
• Budgeting.
• Computer literate.
• Communication skills                                                
• Business understanding of retail trade, brand, customer & product.               
   

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Job Description

• The Role is responsible for monitoring store efficiencies, leading store management, and identifying business opportunities in an area, in order to achieve Operational KPIs (including sales and profit targets).

Responsibilities

Sales Growth & Profitability Analysis

• Analyse sales & profitability reports in order to provide feedback to Store Management on required operational actions timeously and monitor & provide insights to Line Management on operational efficiencies.

 Leadership & Strategy:

• Contriburdting to the development of the Operations strategy in line with business strategy & growth. Leading and driving the Store management teams within an area to achieve Area Dashboa KPIs & operational strategy. 
• Identify and drive training needs, coaching, and development with a key focus on Talent management, performance management, and succession planning.

Customer Experience:

• Monitor and review the implementation of customer experience processes (through regular store visits, photos, etc.) to ensure a culture of exceptional customer service.
• Provide customer-related feedback to support center teams (buyers, marketing, etc.) in order to influence customer-centric decision-making.

Risk Management:

• Conducting compliance reviews through weekly exception reports (e.g. COMO & weekly hanger counts etc.) and regular store audits ensuring overall compliance with policies and procedures.                

Business Development:

• Identify new opportunities to increase sales and brand awareness through new store site evaluations to provide input to feasibility study; in-store marketing, comp shops, and partnering and participating in local events and product and trade post-mortem & strategy recommendations.

Qualifications

• NQF level 5 or equivalent
• 3 Years’ experience in an Operations managerial position
• Sales & Service management.
• Financial planning & budgeting.
• Retail market intelligence & awareness.
• Computer literacy.
• Basic labour legislation.                                                
• Retail understanding, understanding of brand & customer.
• Valid driver’s license.

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Job Description

• Our Head of IT: Infrastructure & Cloud Services exisits to enable and enhance IT capability to deliver on the group’s current requirements and future strategy. 
• You’ll be working with the teams in Technology to ensure that infrastructure is available to run the services that have been developed/selected.

Responsibilities
Strategy Development:

• Translate business strategy into tactical IT strategies to address key business requirements, drive capability and produce delivery roadmaps & associated domain architecture. 
• Contribute to the development of the IT divisional strategy.

Service Delivery & Project Execution

• Plan, implement & evaluate IT service delivery and project execution in a specific area(s) of the business to align with the standard service management matrix (incl. SLAs).
• Continuously drive IT capability to deliver on group strategic intent. 
• Contribute IT expertise & advice to influence discussions and decision-making within the group and respond to internal client requests.

Financial Management

• Develop departmental budget and monitor/control spend in order to deliver strategy. Collaborate with other IT executives to ensure financial feasibility where there are departmental/project overlaps - where the primary financial responsibility sits in another department, there is always a secondary responsibility to deliver within budget.

Risk Management

• Keep abreast of legislative requirements and best practices (e.g. RICA, POPI, ECT act) to highlight risks to the business and ensure compliance at all times.
• Track, monitor and manage IT audits and risk management across the respective portfolios

Team Management

• Ensure that the workload within the team is distributed fairly and in line with the team's priorities and skills to deliver on departmental KPI's / targets. Keep abreast of talent pool to contribute to the recruitment of top talent. 
• Drive succession, training and development within the team to ensure resource capability and business continuity.

Vendor Management              

• Manage related IT vendors and contractors, including activities such as selecting vendors, negotiating contracts, controlling costs, reducing vendor-related risks and ensuring service delivery.

Security Management 

• Ensure that, at all times, the technology landscape within the realm of control is secure and, as far as possible, safe from any external hacking or phishing attacks that could cause reputational damage and or information leakage. 

Cloud and On Prem Compute / Hypervisor/ Storage / Backup & DR/ Database Support

• Deploy and maintain the cloud center of excellence and infrastructure strategy for the group through IT operations support and service delivery.
• Operate an innovative and effective multi-skilled support team that delivers excellence in their field.

Facilities Support

• Management of IT production and DR facilites for the group entailing cost control, best enviroment / location / connectivity and redundency of these faciliites

Networks 

• Operate and maintain an optimal WAN/LAN network infrastructure that provides the group with cost effective, highly available, best in class networking services.

Qualifications

• A completed degree in IT or Business Management, or, similar relevant field
• You have 15-20 years IT Enterprise infrastructure experience AND 10-15 years in an IT management role. Retail experience advantageous.
• You have extensive knowledge in running infrastructure teams including hardware, networking, cloud, security and operational support.
• You have extensive knowledge of a large scale ICT environment that have a wide range of different technologies. 

Our ideal person will also have the following key attributes: 

• Outstanding communication, interpersonal and leadership skills; organization and time-management skills; effective negotiation and vendor management skills; proactive problem solver with the ability to think ‘out of the box’; attention to detail.

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Job Description

• What does a Cashbook Clerk do? They ensure that the reconciliation of the assigned accounts are maintained on a monthly basis 

Responsibilities
Cashbook processing and Bank Recon:

• Preparation of monthly bank reconciliation for each bank account, both local and foreign, to reconcile the bank statements to the General Ledger bank balance in order to investigate variances or discrepancies which may result in loss. 

Processing of monthly interest and bank charges

Variance Analysis:

• Identify and investigate cash variances within stores and instances of fraud in order to resolve differences and avoid loss.

Assist team with adhoc tasks

Qualifications
Knowledge/ Skills:

• Computer literate – ability to work on Excel, MS Outlook, Dynamics (D365) an advantage
• Understanding of Bank reconciliations
• Excellent oral and written communication skills.
• Selfmotivated and resourceful, with the ability to multitask and operate successfully under tight deadlines and time pressures
• Ability to solve problems
• 2 years’ experience in the finance area, dealing with cashbooks

Education

• Matric
• Diploma: Finance related

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Job Description

• We’re looking for a strong, vibrant and self- disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities
Stock Management:

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write offs, breakages, recalls and returns.

Sales Growth & Profitability:

• Analyze sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets (if applicable).

Risk Management:

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management:

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development:

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.                                

Qualifications

• Grade: 12 (NQF Level 4) or equivalent
• 3 Years’ experience in a store managerial position.
• Sales & service management.
• Computer literacy.
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.                                              

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Responsibilities

• HR graduates will embark on a dynamic 12-month HR development program in our high-paced environment where you'll gain hands-on experience, build essential HR skills, and explore diverse career paths. Through on-the-job learning and mentorship, you'll contribute to real-world HR projects while developing a strong foundation in business and retail operations. This program will accelerate your HR career and equip you with the skills to succeed.

Qualifications

• A completed Under or Post Graduate degree in one of the following fields BCom Human Resource Management, Industrial Psychology or Human Resource Management
• You are not presently registered on any other program/studies and have not been employed permanently with the same employer for more than a year.
• You are available for the duration of the 12 month contract period (1 August 2025 – 31st July 2026)
• The successful candidate/s may be based at our Durban Head Office or at our Group's world class Distribution Centre in Hammarsdale

The ideal candidate should demonstrate strong potential in the following areas

•  Business partnering 
•  Building networks
•  A Passion or interest in the world of Retail
•  Digital savviness
•  Curious 
•  A critical thinker
•  Agile 
•  Innovative 
•  Resilient 
•  Determination 
•  A Self-starter 

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Responsibilities
Driving sales and contributions

• Take direct responsibility for the profitability of your base store including the stores in your assigned cluster, through the achievement of sales targets and the effective management of wages and other controllable expenses against agreed budgets. 
• Lead your base store and the stores within your cluster to operate efficiently in order to achieve or exceed sales targets.  Monitor the sales performance of each store in order to identify and take action where required.  Report on store performances and other KPI's on a weekly/monthly basis. 

Customer Experience

• Encourage, motivate and inspire your base store and stores within your cluster to deliver an exceptional in store experience, which will positively influence sales.  Ensure store merchandising standards within your base store and cluster stores are adhered to and provide regular feedback to stores to enhance store presentation.  Drive and develop employee's ability to engage with customers to the required standards. 

Risk Management 

• Stay abreast of all Company policies, procedures and practices and monitor the understanding of Store Management.  Monitor and drive compliance within your base store and the stores within your cluster with company and operations policies, procedures and practices.  Where stores are not compliant, take the necessary steps to correct behavior and ensure compliance going forward.

People Management

• Recruit, onboard, retain and lead store employees within your base store to ensure that the store runs smoothly and that store employee are engaged and enabled to perform their duties effectively.  Recruit, on board, develop and retain Managers for the cluster of stores assigned to you, to ensure that stores are effectively managed and staffed.  Partner with Store Managers to lead store recruitment, on boarding, training and retention.   Proactively develop high potential and high performing employees into future Store Management positions. 

Stock management

• For your base store and the stores within your cluster of stores, ensure that stock is accurately received and unpacked to merchandise and replenish the sales floor.  Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans) to mitigate the risk of stock loss and ensure adequate stock on hand.  Monitor store high risk count processes and identify high risk areas to ensure that high risk areas are addressed.  Authorise write off's, breakages, recalls and returns.   

Qualifications

• Matric 
• Diploma will be Advantageous 
• Minimum 5 Years Store Management experience 
• Specific knowledge of analyzing, budgeting, customer service, people management, leadership, problem solving, time management, project management, communication skills, attention to detail, visual merchandising, organizational skills, labour relations 

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Job Description

• Are you a passionate, self-managed dev that loves developing and maintain integration solutions that seamlessly connect various systems and applications that add value to a business and customer? Do have you a keen drive to understand how data flows with in an organisation? If you have a solid understanding of integration technologies and love working with cross-functional teams, this role is for you!

Responsibilities

• Welcome to your exciting role as an Integration Developer! Your day is a dynamic mix of hands-on development, collaboration, and problem-solving. You play a crucial role in ensuring our integration solutions are robust, scalable, and efficient.
• Provide technical knowledge to inform the Senior developer on expected project outcomes in the design phase, this includes providing timeframes, capabilities to achieve desired outcomes, project/change specifications, application specifications etc. 
• Designing and developing integration solutions using advanced tools. You work on complex projects, creating innovative and reliable solutions. You collaborate with business analysts, project managers, and other stakeholders to gather and analyze requirements, ensuring everything aligns with business goals and technical specs.
• Next, you develop, enhance, maintain, and deploy technical solutions according to the specified design. This ensures the project meets timelines and works correctly in the live environment
• Design and write test cases for unit testing by the testing team to ensure that technical aspects of the application are fully stress tested and any bugs are fixed accordingly
• Maintain documentation and user guides for technical aspects of applications or changes to inform stakeholders (testers, project managers, rollout team, end users etc.) of desired outcomes and use instructions for the application
• Review code from junior developers and provide guidance & mentorship to grow their capability and ensure their coding is in line with coding standards through testing
• Keeping abreast of changes in the integration space and suggest changes to the standards

Qualifications

• Relevant IT Degree or Diploma
• 3+ years’ experience in integration projects and systems development in the below tech stack:

Required

• Strong programming skills in languages such as C# and/or Java, SQL 
• Git Source control
• Proficiency in integration technologies such as REST, SOAP, XML, JSON, and messaging systems 
• Strong understanding of API (Web Services)

Advantageous 

• Familiarity with integration platforms and tools. 
• SQL Server Integration Services
• Understanding of Integration principles
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team. 

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Job Description

• We are seeking a highly skilled and experienced Senior Integration Developer to join our dynamic IT team in the integration space. The ideal candidate will be responsible for designing, developing, and maintaining integration solutions that connect various systems and applications within our organization. This role requires a deep understanding of integration technologies, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Responsibilities

• Design, develop, and implement integration solutions using industry-standard tools and technologies.
• Collaborate with business analysts, project managers, and other stakeholders to gather and analyze integration requirements.
• Develop and maintain integration architecture and documentation.
• Ensure the scalability, reliability, and performance of integration solutions.
• Troubleshoot and resolve integration issues in a timely manner.
• Conduct code reviews and provide mentorship to junior developers.
• Stay up-to-date with the latest integration technologies and best practices.
• Participate in the full software development lifecycle, including requirements analysis, design, development, testing, and deployment.

Qualifications

• 5+ years of experience in integration development.
• Proficiency in integration technologies such as REST, SOAP, XML, JSON, and messaging systems.
• Experience with integration platforms. 
• Strong programming skills in languages such as Java, C#, or Python.
• Familiarity with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes).
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Bachelor’s degree in Computer Science or a related field.
• Knowledge of DevOps practices and tools (e.g., Git, CI/CD pipelines).
• Certification in integration platforms

Benefits: 

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance.
• Retirement savings plan with company match.
• Professional development opportunities.
• Flexible work hours and remote work options.

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Job Description

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

Responsibilities

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

Qualifications

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated