Jobs at Pedros Flame Grilled Chicken

Job Description

• The Distribution Centre General Manager is accountable for the overall strategic, operational, financial and people performance of the assigned Distribution Centre, ensuring reliable, efficient and cost-effective supply to the Group's corporate and franchise stores.
• The role provides leadership across the full Distribution Centre value chain, including Receiving, Production, Warehouse, Inventory, Logistics, Dispatch, Food Safety, Quality and operational support functions, while ensuring stock integrity, cold-chain compliance, service excellence and adherence to company standards.
• The DC General Manager translates the National Distribution Centre strategy into effective site-level execution, ensuring the Distribution Centre has the capability, capacity, leadership and operating discipline required to support current demand and continued Group growth.

Responsibilities : 

Distribution Centre Leadership & End-to-End Operational Performance

• Provide overall leadership and accountability for the performance of the Distribution Centre.
• Ensure effective execution across Receiving, Production, Warehouse, Inventory, Logistics and Dispatch functions.
• Translate national DC strategy, standards and operating requirements into site-level plans and execution.
• Ensure operational processes, SOPs and controls are implemented consistently across all departments.
• Monitor productivity, capacity, service performance and operational risks.
• Resolve cross-functional bottlenecks affecting product flow and store service.
• Ensure Production and Dispatch activities are optimised for efficiency, accuracy and quality.

Inventory Management, Stock Integrity & Loss Control

• Maintain overall accountability for stock held within the Distribution Centre.
• Ensure effective stock-counting, cycle-counting and stock-take processes.
• Investigate significant stock variances and ensure corrective action is implemented.
• Maintain strong controls over poultry, finished product, consumables and other QSR-related inventory.
• Manage shrinkage, damages, expiry, spoilage and stock losses.
• Ensure appropriate inventory governance and stock movement controls across Receiving, Production and Warehouse functions.

Production, Food Safety, Quality & Cold-Chain Performance

• Ensure poultry processing, preparation, batching and packing activities meet required product specifications.
• Ensure Production achieves required output, quality and efficiency standards.
• Maintain cold-chain integrity for chilled and frozen products throughout DC operations.
• Ensure appropriate food safety, hygiene, HACCP and quality standards are implemented and maintained.
• Minimise spoilage, contamination and product loss.
• Ensure appropriate quality control systems are maintained for chicken, sauces, marinades and other relevant products.
• Ensure audit findings and non-conformances are corrected within required timelines.

Logistics, Transport & Store Service Performance

• Ensure reliable and timely delivery of stock to stores.
• Monitor delivery schedules, route performance and OTIF service levels.
• Ensure Distribution Centre and Logistics teams maintain effective dispatch readiness.
• Work with Logistics leadership to optimise fleet utilisation, routing and transport efficiency.
• Ensure store deliveries are completed accurately and in full to minimise service disruption.
• Resolve significant delivery, route and customer service issues.
• Maintain strong cold-chain controls through the dispatch and transport process.

People Leadership & Organisational Capability

• Build and lead a high-performance Distribution Centre management team.
• Ensure appropriately skilled leadership is in place across all critical operational functions.•
• Drive performance management, coaching, training and employee development.
• Ensure appropriate workforce planning, shift structures and staffing levels.
• Build succession and talent pipelines for critical management and operational roles.
• Promote accountability, teamwork, employee engagement and operational discipline.
• Ensure people matters are managed in partnership with Human Resources and in line with company policy.

Financial Management, Cost Control & Commercial Performance

• Manage Distribution Centre operating costs and performance against approved budgets.
• Monitor key financial and operational cost indicators.
• Identify opportunities to reduce unnecessary operating costs and inefficiencies.
• Monitor waste, stock loss, labour utilisation and transport-related costs.
• Support product costing and cost optimisation initiatives.
• Evaluate operational expenditure and capital requirements and submit recommendations to the National General Manager – DCs.
• Ensure financial controls support sustainable DC performance.

Stakeholder Management, Governance, Reporting & Continuous Improvement

• Maintain effective working relationships with internal departments, suppliers, franchisees and store management.
• Ensure monthly operational, people, inventory, maintenance and financial reports are accurate and submitted on time.
• Ensure compliance with Group policies, regulatory requirements and national DC standards.
• Maintain effective security controls to protect employees, stock and company assets.•
• Drive continuous improvement and process optimisation across all DC departments.
• Identify opportunities for automation, technology and improved ways of working.
• Drive waste reduction and sustainable operational practices.

Requirements : 

• Bachelor's Degree in Supply Chain Management, Logistics, Business Administration, Operations Management or related field.
• Minimum 5–7 years' experience in Distribution Centre, warehouse, logistics or related operations.
• Minimum 3–5 years in a senior management role.
• Proven experience managing large-scale warehouse or Distribution Centre operations.
• Experience managing multi-functional operational teams.
• Strong understanding of inventory and stock management.
• Strong commercial and financial understanding.
• Proficiency in Warehouse Management Systems and operational software.

Closing Date 28 September 2026

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Job Description

• The National General Manager – Distribution Centres is accountable for the strategic and operational leadership of the Group's Distribution Centre network, ensuring reliable, cost-effective, safe and scalable supply to the Group's corporate and franchise stores.
• The role is accountable for end-to-end DC performance across Receiving, Warehouse, Inventory, Production, Logistics, Transport, Food Safety, Quality and operational capability, ensuring that products and operational supplies flow efficiently from supplier receipt through to delivery to stores.
• The National General Manager translates Group growth and operational strategy into an efficient, resilient and scalable Distribution Centre network capable of supporting increased store volumes, new store openings, additional brands, product expansion and future DC development.

Responsibilities : 

National DC Strategy, Network & Capacity Planning

• Designing and executing the national distribution strategy supporting Group growth.
• Developing DC network design and capacity plans aligned to current and future demand.
• Evaluating DC capacity, infrastructure and geographic distribution requirements.
• Developing the annual DC operational plan and budget.
• Establishing national DC operating models, systems, standards and governance frameworks.
• Partnering with the Managing Executive and Group leadership on distribution strategy.
• Identifying when existing DC capacity is insufficient and recommending expansion, redesign or additional DC facilities.

End-to-End DC Operations & Functional Performance

• Leading high-performing end-to-end DC operations across Receiving, Production, Warehouse, Inventory and Logistics.
• Overseeing inbound receiving, supplier delivery performance and goods-in compliance.
• Overseeing warehouse storage, layout, slotting and material flow optimisation.
• Ensuring Production performance, capacity, yield, quality and product availability support store requirements.
• Ensuring picking productivity, accuracy and order assembly performance.
• Overseeing dispatch, loading and store delivery readiness.
• Ensuring effective cross-functional flow from Receiving through Production, Warehousing, Picking and Logistics.

Inventory, Stock Integrity & Working Capital

• Protecting stock integrity, availability and working capital efficiency.
• Governing inventory accuracy, cycle counts and stock takes.
• Managing days of cover, stock-outs and shrinkage.
• Managing stock allocation during supply constraints or peak demand.
• Managing expiry, damages and wastage across all SKUs.
• Establishing national inventory governance standards across DCs.
• Monitoring stock integrity across raw materials, production stock, finished goods and warehouse inventory.

Logistics, Transport & Store Delivery

• Ensuring reliable and cost-effective delivery to stores.
• Managing fleet performance, route optimisation and transport cost control.
• Ensuring On-Time-In-Full delivery performance to stores.
• Managing third-party logistics partners and service-level agreements.
• Maintaining cold-chain integrity from DC to store.
• Supporting logistics capacity planning for continued store-network growth.

Food Safety, Quality, Compliance & Risk

• Ensuring DC operations meet required food safety, quality and regulatory standards.
• Maintaining HACCP and applicable food safety compliance.
• Overseeing Health & Safety and environmental compliance across DC operations.
• Managing DC audits, regulatory inspections and corrective-action plans.
• Partnering with Technical and Quality Assurance on supplier and DC quality matters.
• Ensuring Production, Receiving, Warehouse and Logistics functions maintain continuous audit readiness.
• Establishing effective national risk identification and escalation processes for supply, operational, food safety and compliance risks.

People Leadership & National DC Capability

• Building a high-performance national DC leadership structure.
• Leading and developing senior DC leadership and management teams.
• Building DC management capability, training and succession planning.
• Driving performance management and accountability across DC operations.
• Ensuring leadership capability is developed across Receiving, Production, Warehouse, Inventory and Logistics.
• Establishing succession pipelines for critical DC leadership positions.

Continuous Improvement, Technology & Innovation

• Modernising DC technology, automation and data-driven operations.
• Optimising WMS and developing the DC technology roadmap.
• Driving process automation, Lean and continuous improvement.
• Developing DC analytics, productivity reporting and management dashboards.
• Supporting Production automation, mechanisation and technology initiatives.
• Driving yield improvement, waste reduction and improved utilisation of operational resources.
• Identifying scalable solutions that reduce manual dependency and improve consistency across the DC network.

Requirements : 

• Bachelor's Degree in Supply Chain Management, Logistics, Industrial Engineering, Operations Management or a related field.
• Minimum 8–10 years of progressive experience in Distribution Centre, logistics or supply chain leadership.
• Minimum 5 years in a senior leadership position such as General Manager, Head of Distribution, Head of DC Operations or equivalent.
• Experience managing high-volume, multi-disciplinary DC operations.
• Experience within food, perishables, FMCG, retail or QSR distribution.
• Experience managing large operational workforces through multiple management levels.
• Experience managing significant operating budgets.
• Experience managing DC growth, transformation or major operational improvement initiatives.

Closing Date 25 September 2026