Jobs at Pump & Abrasion Technologies

Job Description

• The Area Manager is responsible for overseeing the performance and operational execution of multiple retail clothing stores. The role focuses on driving sales, ensuring exceptional customer experience, managing store teams, and maintaining consistent operational standards.
• This position requires a hands-on retail leader who can improve store performance, enforce accountability, and build high-performing teams while ensuring smooth day-to-day store operations.

Key Responsibilities
Sales & Performance Management

• Drive sales growth and profitability across assigned stores
• Monitor KPIs including turnover, conversion, ATV and shrinkage
• Identify performance gaps and implement improvement plans
• Ensure stores consistently achieve monthly targets
• Analyze trading performance and provide action plans

Store Operations

• Ensure compliance with company operational standards
• Maintain strong in-store execution and discipline
• Oversee opening/closing procedures and cash controls
• Ensure stock availability and floor presentation standards
• Support inventory accuracy and loss prevention

Customer Experience

• Ensure stores deliver a premium customer experience
• Monitor service standards and customer engagement
• Resolve escalated customer issues professionally
• Drive a culture of customer-first retail

People Leadership

• Manage and develop store managers and teams
• Conduct regular performance reviews and coaching
• Enforce accountability and discipline
• Support recruitment, onboarding and training
• Build a motivated, high-performance retail culture

Visual Merchandising

• Ensure stores maintain brand visual standards
• Monitor product presentation and merchandising execution
• Drive consistency across all locations

Communication & Reporting

• Report store performance to senior management
• Communicate priorities and initiatives to store teams
• Act as the link between head office and stores

Continuous Improvement

• Identify operational inefficiencies
• Implement best practices across stores
• Improve productivity and workflow

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• 2–5 years experience as an Area Manager or multi-store retail manager
• Experience in retail clothing environment essential
• Strong sales and performance management background
• Proven leadership and team development ability
• Strong operational and organizational skills
• Analytical mindset with KPI focus
• Excellent communication and problem-solving skills
• Ability to travel between stores

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Job Purpose

• The Apparel Inventory Planner is responsible for ensuring that the right products are available in the right stores, in the right quantities, at the right time.
• This role manages stock planning, replenishment, allocations, size curves, transfers, stock balancing, and inventory reporting across retail stores, online channels, and warehouse locations.
• The role requires someone who understands inventory planning from the ground up — not only the reporting side, but also the working mechanics behind stock movement, replenishment, allocations, store demand, ERP accuracy, warehouse flow, and execution across the business.
• The Apparel Inventory Planner plays a critical role in improving stock availability, reducing stock-outs, managing slow-moving stock, supporting better buying decisions, and ensuring that inventory supports sales, customer demand, and profitability.

Key Responsibilities
Stock Planning & Replenishment

• Plan and manage stock levels across all stores, online channels, and warehouse locations.
• Monitor weekly sales, stock-on-hand, sell-through, weeks-of-cover, and stock availability.
• Identify fast-moving, slow-moving, and out-of-stock products.
• Recommend replenishment actions based on sales trends, stock holding, store performance, and customer demand.
• Ensure key styles, best sellers, and core products are available in the correct quantities and sizes.
• Maintain proper size curves across footwear, apparel, and accessories.
• Identify gaps in stock availability before they become sales problems.
• Support the business in maintaining the correct balance between stock availability and stock efficiency.

Allocations & Store Stock Balancing

• Allocate new stock to stores based on sales history, store grading, product type, size demand, store capacity, and available stock.
• Review stock distribution regularly and recommend store-to-store transfers where required.
• Ensure stores are not overstocked or understocked in specific products, categories, or sizes.
• Support new store openings, promotional launches, campaigns, and seasonal product drops with correct stock allocations.
• Ensure stock is placed where it has the highest chance of selling.
• Monitor store stock levels and recommend corrective actions where stores are carrying poor size curves, excess stock, or insufficient depth.

Inventory Reporting & Analysis

• Prepare weekly and monthly inventory reports to support decision-making.
• Report on key inventory metrics, including:
• Stock-on-hand
• Sell-through
• Weeks-of-cover
• Stock-outs
• Slow movers
• Best sellers
• Store performance by category
• Size availability
• Transfer requirements
• Replenishment needs
• Analyse product, store, category, and size performance.
• Identify risks and opportunities in the stock position.
• Translate sales and stock data into clear, practical actions.
• Provide management with meaningful insights, not just reports.

ERP & System Management

• Maintain and monitor accurate product, stock, and planning information on the ERP system.
• Ensure ERP data supports accurate planning, replenishment, reporting, and stock decision-making.
• Monitor transfers, shipments, receipts, and stock movements to ensure they are processed correctly.
• Follow up on unconfirmed shipments, outstanding transfers, receiving issues, and system discrepancies.
• Work closely with the Stock Controller to identify and resolve stock accuracy issues.
• Assist with stock take preparation, variance analysis, and stock accuracy improvement.
• Understand how system transactions impact physical stock, store availability, and reporting accuracy.

Planning Principles & Execution

• Understand planning principles from the ground up through to execution.
• Understand the full working mechanics of inventory planning, including how sales, stock, replenishment, allocations, transfers, buying, warehouse movement, and store performance all connect.
• Build planning recommendations that are practical, executable, and aligned with business reality.
• Identify the root cause of stock issues rather than only reacting to symptoms.
• Ensure that planning decisions are followed through into action.
• Work across teams to make sure that plans are implemented properly and that stock movements are completed.

Buying & Product Support

• Support the buying team with stock history, sales data, product performance, and size curve insights.
• Provide recommendations on reorder quantities, product depth, store allocations, and replenishment requirements.
• Assist in identifying products that should be repeated, discontinued, marked down, transferred, or rebalanced.
• Support seasonal, capsule, promotional, and core product planning.
• Provide input into future stock buys based on actual store and product performance.
• Help ensure that buying decisions are informed by data, store demand, and practical stock flow.

Store & Warehouse Communication

• Communicate stock movements, transfer requirements, replenishment priorities, and stock actions clearly to stores and warehouse teams.
• Follow up with stores on receiving, transfers, stock discrepancies, and stock availability issues.
• Work with store teams to understand customer demand, stock gaps, size requests, and product feedback.
• Ensure stores follow the correct processes for stock movement, receiving, transfers, and reporting.
• Work with warehouse teams to ensure stock is dispatched, received, and processed accurately and timeously.
• Escalate stock issues where needed and drive practical solutions.

Problem Solving & Continuous Improvement

• Identify stock-related problems and work through them logically.
• Understand the root cause of issues relating to stock-outs, overstocking, poor size curves, delayed transfers, system inaccuracies, or poor sell-through.
• Recommend practical solutions that improve stock flow and store performance.
• Continuously look for ways to improve planning processes, reporting, stock accuracy, replenishment, and execution.
• Take ownership of problems and follow through until they are resolved.
• Help create better structure, discipline, and consistency in inventory planning across the business.

Required Skills & Experience

• Previous experience in apparel, footwear, fashion, retail planning, inventory planning, merchandising, or a similar role.
• Strong understanding of retail stock flow, store replenishment, size curves, allocations, and seasonal product planning.
• Understanding of planning principles from the ground up through to execution.
• Deep understanding of the working mechanics of inventory planning, including how sales, stock, replenishment, allocations, transfers, buying, store performance, ERP accuracy, and warehouse movements all connect.
• Strong problem-solving ability, with the ability to identify stock issues, understand the root cause, and recommend practical solutions.
• Experience working with ERP, stock management, POS, or retail systems.
• Strong Excel or Google Sheets skills are essential.
• Ability to analyse sales and stock data and turn it into practical actions.
• Good understanding of retail store operations.
• Strong attention to detail and accuracy.
• Good communication and follow-up skills.
• Ability to work under pressure and manage multiple priorities.
• Experience in footwear or apparel retail will be an advantage.
• Experience with size curves, store grading, replenishment models, and product performance analysis will be beneficial.

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Job Description
A supervisory role to oversee and manage the operations and staff. Their key responsibilities will be to ensure that all processes, policies and systems are adhered to by the staff and that any deviations are reported immediately to the Store manager. Tasks include, but are not exclusive to:

• Ensuring that all staff are fully trained and understand the Standard Operating Procedures (SOP) and that there is strict adherence to these protocols.
• Ensure staff arrive on time for their shifts and after their breaks and that time keeping is recorded accurately in a register
• Ensure all administration and paperwork for the Store is submitted on time and accurately. It is essential to manage and check all administration is submitted correctly and accurately. If any errors are found, please ensure to notify your Store manager immediately as well as to train staff so that errors do not occur again.
• Ensure that staff are well presented and engaged while on duty
• Ensure that the standards of the Store are always maintained – display, cleanliness, stock neat and orderly etc.
• Ensure that daily banking is complete and correctly filed
• Ensure that daily duties are complete
• Ensure that stock takes are done accurately and as prescribed
• Ensure that stock takes are done daily and that variances are investigated and reported within 24 hours
• Ensure that stock received is correct and signed for by 2 staff members
• Reporting misconduct to Store manager so that the necessary disciplinary action can be taken
• Communicate any issues or concerns that the store and staff have with the Store manager
• Ensure that the Store is always well stocked and that replenishment requirements have been communicated as per the process outlined in the SOP
• Assist the Store manager with sourcing and recruiting additional sales assistants if required
• Provide training and guidance to staff members on customer service and selling skills
• Manage customer complaints
• Identify areas of risk and speak to the Store manager to put the necessary processes in place to prevent losses and minimize risk to the business

EXPERIENCE:

• Must have completed matric
• Minimum 2-3 years’ experience in a similar capacity as a Floor Leader. Clothing retail experience is essential!

COMPETENCIES, SKILLS, AND ATTRIBUTES REQUIRED:

• Proven retail operations and team management skills
• Independent strategic thinking and motivated individual
• Uses initiative and has an entrepreneurial / “can do” attitude and mindset
• Excellent HR and operational management skills
• Strong verbal and written communication skills and an ability to interact and function at a senior level
• Troubleshooting, problem solving and ability to work under pressure
• Attention to detail and accuracy
• Business acumen including the monitoring and controlling of budgets and expenses

ADDITIONAL REQUIREMENTS:

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite

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Job Description

• The Floor Advisor is responsible for creating a brilliant in-store experience where our customers feel delighted, surprised and excited. To achieve this he/she should be connecting, engaging, telling our Curve Gear story, offering our unique solutions and establish a long-term relationship. He/she should also be ensuring that the store merchandising standards are always met to further enhance the overall customer experience.
• He/she needs to work effectively and efficiently on POS to check out the order by scanning the goods and finalize the transaction with the correct payment method. The Floor Advisor is also required to neatly pack the customer’s goods and ensure that they are happy and have everything that they need before leaving the store

MINIMUM ACADEMIC QUALIFICATIONS:

• Matric Certificate
• At least 2 Years proven experience in the retail industry

KNOWLEDGE, SKILL & ABILITIES:

• Self-leadership
• Customer Orientation
• Merchandising
• Stock Replenishment
• Teamwork (Collaboration)
• Curve Gear Product Knowledge and Application
• Time Management
• Proficient working with Shopify (POS)
• Capturing of Accurate Data
• Excellent Verbal Communication
• Problem Solving
• Passionate about excellence and attention to detail

ADDITIONAL REQUIREMENTS:

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite

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Job Description

• As a Store Leader, you will and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operation, loss prevention compliance, human resource management, stock management, as well as visual merchandising presentation. You will be a dynamic and inspiring leader who has strong background in relationship building skills.
• As the Store Leader you will represent the brand as a Curve Gear Ambassador by promoting the values and ambitions of the brand within the marketplace.
• The Store Leader is responsible for leading the team to create a brilliant experience where our customers feel delighted, surprised, and excited. To achieve this, he/she should be empowering and coaching the team to maintain and grow strong long-term customer relationships. He/she is also accountable to manage the day-to day operations and financial performance of the store and to continuously search for new innovative ways of improving the business.
• Effective self-leadership and leadership of a high performing team.
• Maintaining and growing strong customer partnerships.
• Leading the day-to-day operations of the store
• Leading the financial performance of the store

MINIMUM ACADEMIC QUALIFICATIONS:

• Matric Certificate
• At least 3 Years proven experience in a Supervisory role

KNOWLEDGE, SKILL & ABILITIES:

• Self-leadership
• Team Leadership
• Innovation
• Decision-making
• Strategy & big picture thinking
• Customer Orientation
• Merchandising
• Curve Gear Product Knowledge and Application
• Change Management
• Coaching
• Proficient working with Shopify (POS)
• Proficient working with MS Office
• Report Writing and Analysis
• Verbal and Written Communication
• Problem Solving
• Passionate about excellence and attention to detail

ADDITIONAL REQUIREMENTS:

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite