Jobs at Pump & Abrasion Technologies

Job Description

• As a Store Leader, you will and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operation, loss prevention compliance, human resource management, stock management, as well as visual merchandising presentation. You will be a dynamic and inspiring leader who has strong background in relationship building skills.
• As the Store Leader you will represent the brand as a Curve Gear Ambassador by promoting the values and ambitions of the brand within the marketplace.
• The Store Leader is responsible for leading the team to create a brilliant experience where our customers feel delighted, surprised, and excited. To achieve this, he/she should be empowering and coaching the team to maintain and grow strong long-term customer relationships. He/she is also accountable to manage the day-to day operations and financial performance of the store and to continuously search for new innovative ways of improving the business.
• Effective self-leadership and leadership of a high performing team.
• Maintaining and growing strong customer partnerships.
• Leading the day-to-day operations of the store
• Leading the financial performance of the store

MINIMUM ACADEMIC QUALIFICATIONS:

• Matric Certificate
• At least 3 Years proven experience in a Supervisory role

KNOWLEDGE, SKILL & ABILITIES:

• Self-leadership
• Team Leadership
• Innovation
• Decision-making
• Strategy & big picture thinking
• Customer Orientation
• Merchandising
• Curve Gear Product Knowledge and Application
• Change Management
• Coaching
• Proficient working with Shopify (POS)
• Proficient working with MS Office
• Report Writing and Analysis
• Verbal and Written Communication
• Problem Solving
• Passionate about excellence and attention to detail

ADDITIONAL REQUIREMENTS:

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite

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Job Description
A supervisory role to oversee and manage the operations and staff. Their key responsibilities will be to ensure that all processes, policies and systems are adhered to by the staff and that any deviations are reported immediately to the Store manager. Tasks include, but are not exclusive to:

• Ensuring that all staff are fully trained and understand the Standard Operating Procedures (SOP) and that there is strict adherence to these protocols.
• Ensure staff arrive on time for their shifts and after their breaks and that time keeping is recorded accurately in a register
• Ensure all administration and paperwork for the Store is submitted on time and accurately. It is essential to manage and check all administration is submitted correctly and accurately. If any errors are found, please ensure to notify your Store manager immediately as well as to train staff so that errors do not occur again.
• Ensure that staff are well presented and engaged while on duty
• Ensure that the standards of the Store are always maintained – display, cleanliness, stock neat and orderly etc.
• Ensure that daily banking is complete and correctly filed
• Ensure that daily duties are complete
• Ensure that stock takes are done accurately and as prescribed
• Ensure that stock takes are done daily and that variances are investigated and reported within 24 hours
• Ensure that stock received is correct and signed for by 2 staff members
• Reporting misconduct to Store manager so that the necessary disciplinary action can be taken
• Communicate any issues or concerns that the store and staff have with the Store manager
• Ensure that the Store is always well stocked and that replenishment requirements have been communicated as per the process outlined in the SOP
• Assist the Store manager with sourcing and recruiting additional sales assistants if required
• Provide training and guidance to staff members on customer service and selling skills
• Manage customer complaints
• Identify areas of risk and speak to the Store manager to put the necessary processes in place to prevent losses and minimize risk to the business

EXPERIENCE:

• Minimum 2-3 years’ experience in a similar capacity as a Floor Leader. Clothing retail experience is essential!

COMPETENCIES, SKILLS, AND ATTRIBUTES REQUIRED:

• Proven retail operations and team management skills
• Independent strategic thinking and motivated individual
• Uses initiative and has an entrepreneurial / “can do” attitude and mindset
• Excellent HR and operational management skills
• Strong verbal and written communication skills and an ability to interact and function at a senior level
• Troubleshooting, problem solving and ability to work under pressure
• Attention to detail and accuracy
• Business acumen including the monitoring and controlling of budgets and expenses

ADDITIONAL REQUIREMENTS:

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite

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Job Description

• The Floor Advisor is responsible for creating a brilliant in-store experience where our customers feel delighted, surprised and excited. To achieve this he/she should be connecting, engaging, telling our Curve Gear story, offering our unique solutions and establish a long-term relationship. He/she should also be ensuring that the store merchandising standards are always met to further enhance the overall customer experience.
• He/she needs to work effectively and efficiently on POS to check out the order by scanning the goods and finalize the transaction with the correct payment method. The Floor Advisor is also required to neatly pack the customer’s goods and ensure that they are happy and have everything that they need before leaving the store

MINIMUM ACADEMIC QUALIFICATIONS:

• Matric Certificate
• At least 2 Years proven experience in the retail industry

KNOWLEDGE, SKILL & ABILITIES:

• Self-leadership
• Customer Orientation
• Merchandising
• Stock Replenishment
• Teamwork (Collaboration)
• Curve Gear Product Knowledge and Application
• Time Management
• Proficient working with Shopify (POS)
• Capturing of Accurate Data
• Excellent Verbal Communication
• Problem Solving
• Passionate about excellence and attention to detail

ADDITIONAL REQUIREMENTS:

• Willingness to work extended retail hours and over weekends
• Computer literate: Microsoft Office suite