Jobs at PwC South Africa

About the job

Purpose of the Job:

• As an Associate in HC Operations, you will play a key role in supporting the effective and efficient management of human capital processes, ensuring accurate maintenance of confidential staff data, and facilitating smooth HC administration. This role requires attention to detail, strong administrative skills, and the ability to manage operational controls, and liaise effectively with various stakeholders to support PwC’s Human Capital functions.

Key Responsibilities:

HR Operations Administration:

• Maintain and update accurate employee records in Workday and other HC systems, ensuring compliance with data protection regulations and internal controls.
• Create requisitions and process hires in Workday.
• Action requests received via Service Now (SNOW) and liaise with stakeholders to resolve queries with professionalism and urgency.
• Ensure daily interfacing and validation of data in Workday, Neptune, and other systems supporting HC Operations.
• Conduct regular data clean-ups and maintain checklists for record integrity and audit purposes.
• Extract, compile, and analyse HC reports to support decision-making for HC Operations leadership.
• Draft, distribute, and manage letters of employment, promotion letters, bursary contracts, statements of work, master agreements, and other official correspondence.
• Perform telephonic confirmation of employment for internal and external requests ensuring accuracy and confidentiality.
• Coordinate new joiner onboarding process, including preparation of orientation materials, issuing new joiner documents and ensuring their timely return.
• Issue provident fund forms and coordinate the timely return of completed forms.
• Assist in recruitment processes by arranging and coordinating candidate assessments, arranging and coordinating candidate MIE verifications, and facilitating communication with Talent Acquisition team.
• Support bulk projects as and when required.
• Upload documents on Kwiktag from HC Operations inbox (e-filing system);
• Action requests received from the HC Operations ServiceNow system and liaise with reporting managers to resolve queries;
• Daily checking that uploaded information reflects correctly on Kwiktag;

HC Operations Controls and Payments support:

• Assist with and manage HC Operations controls to ensure compliance with firm policies and governance requirements.
• Process invoices received from MIE for payment and liaise with the Finance Department to ensure timely and accurate payments.
• Facilitate student vacation work payments, coordinating with Talent Acquisition team to ensure compliance and accuracy.

Graduate Recruitment Support:

• Assist with HC Operations Graduate recruitment tasks, including screening CA(SA) applications on Neptune.
• Request outstanding candidate documents and ensure completeness of applications.
• Send interview booking forms to candidates and ensure interview bookings are made.
• Submit requests to recruitment partners for candidate approval following receipt of positive interview feedback.
• Issue employment contracts to successful candidates and update Neptune and intake trackers accordingly.
• Support graduate intake MIE background processes to ensure smooth onboarding of new joiners.

Process Improvement & Compliance:

• Identify and contribute to improvements in HC operational processes, supporting efficiency and adherence to regulations.
• Stay informed on relevant employment law changes, policy updates, and best practices in HC data management and administration.
• Ensure all activities uphold PwC’s data privacy, security policies, and the firm’s code of ethics and business conduct.

Required Skills and Competencies:

• Strong attention to detail and accuracy in record keeping and data management.
• Excellent organisational, project management, and time management skills.
• Ability to work efficiently under pressure, manage multiple tasks, and meet deadlines.
• Good interpersonal skills with the ability to build and manage relationships across multiple teams and stakeholders.
• Effective verbal and written communication skills suited to various audiences.
• Proficiency in MS Office (Excel, Word), Google Suite, Workday, Service Now (SNOW), Neptune, and familiarity with MIE systems.
• Demonstrable analytical skills, with experience handling HC metrics and operational data.
• Proactive, resourceful, and resilient in resolving queries and improving processes.
• High levels of integrity, discretion, and confidentiality in handling sensitive HC information.
• Ability to collaborate as part of a team and work independently where required.

Qualifications and Experience:

• Diploma or equivalent qualification in Human Resources, Business Administration, or related field.
• Minimum 3+ years’ experience in HC administration, HC operations, or related roles.
• Experience supporting graduate recruitment operations and payroll/payment processing is advantageous.
• Solid knowledge of HC processes, policies, and compliance requirements.
• Previous exposure to Workday (Non- negotiable), Service Now (SNOW), Neptune, and MIE systems strongly preferred.

PwC Professional Attributes:

At PwC, we aspire for every individual to be a purpose-led and values-driven leader. As an Associate, you will be expected to:

• Uphold professional conduct and take responsibility for your work and commitments.
• Adapt flexibly to changing team and client needs.
• Seek and act on feedback constructively and contribute openly to team collaboration.
• Communicate clearly with empathy and adapt your style to diverse audiences.
• Stay current with evolving technologies, HC trends, and business needs.
• Use critical thinking and appropriate tools to analyse data and solve problems effectively.
• Build and nurture strong networks internally and externally.
• Adhere rigidly to PwC’s code of ethics and business conduct.

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About the job

About SATIC and the role

• SATIC ,the South Africa Technology and Innovation center is supporting PwC UK's Employment Law Team, delivering project‑based assignments, specialist legal advice and ongoing managed legal services.
• The team’s core offerings include client facing work and being responsible for supporting UK lawyers with undertaking workplace investigations, drafting reports and undertaking research.
• It will combine strong technical excellence with commercial judgement, project leadership and a collaborative approach to cross-disciplinary delivery. This is an opportunity to advise high-profile clients on strategically significant matters in a dynamic, non-traditional legal environment.

Qualifications/Certifications

• LLB or equivalent legal qualification
• Admission as an attorney in South Africa or equivalent common law jurisdiction

Experience required

• At least 3 years’ experience with a solid understanding of gained in a reputable employment law.
• Demonstrable experience across some of the following: redundancy and reorganisations; changing terms and conditions; investigations and ER advisory; managing litigation; and cross-border projects, involving detailed technical legal work under supervision:
• Experience of the employment workstream on transactions and large-scale change programmes, including project management of multi-jurisdictional matters.
• Proven client relationship skills and providing clear, outcome-focused advice.
• Evidence of business development capability, including cross-selling and thought leadership.
• Excellent communication, drafting and presentation skills.
• Strong matter management discipline, including scoping, budgeting, profitability and risk management.
• A collaborative, entrepreneurial mindset and enthusiasm for working within a multi-disciplinary, technology-enabled environment.
• Strong organizational skills and experience of taking on significant levels of responsibility on transactions, including the management and coordination of local legal teams and external advisors.
• Strong client service skills and experience of dealing with clients directly.
• Draft a wide range of legal documentation for transactions governed by the laws of England and Wales, as well as reviewing cross-jurisdictional legal documents.
• Collaborate with other PwC teams outside of legal, to support transactions by running the employment workstream on domestic and cross-border deals, collaborating closely with our Tax, Deals and Workforce colleagues.
• Business development, including over time building a network and developing direct client relationships.
• Proven ability to manage high document volumes accurately and at pace, meet tight deadlines, and juggle multiple priorities.
• Proficiency with and understanding of efficient project management tools and legal technology to support the delivery of our work including process improvement.

Responsibilities of the role

• Involved in a broad range of contentious and non-contentious employment work, including high-value and complex mandates and advise (with senior legal oversight) on:
• Be part of workforce change projects, including restructuring and redundancy programmes, transfers, changes to terms and conditions, and intra-group workforce moves, often across multiple jurisdictions.
• Help to project manage high profile non-financial misconduct investigations.
• Help to provide strategic ER advisory support, investigations guidance and risk management advice, partnering with HR, Reward, Compliance and senior leadership stakeholders.
• Provide strategic ER advisory support, investigations guidance and risk management advice, partnering with HR, Reward, Compliance and senior leadership stakeholders.
• Design and deliver client training, thought leadership and horizon scanning on employment law developments and workforce regulatory change.
• Support pitches and proposals, contribute to go-to-market campaigns, and identify and convert new opportunities, both within PwC and externally.
• Manage matters profitably and efficiently, with disciplined scoping, budgeting, resourcing and risk management, and effective use of technology-enabled delivery.
• Coordinate multi-jurisdictional projects, leveraging our international network to deliver consistent, timely and compliant outcomes.
• Prepare plain‑English advice notes identifying material risks, required mitigations, and recommended negotiation positions aligned to playbooks and PwC UK Employment Law Team client risk standards.
• Liaise with clients and internal stakeholders (partners, client teams, engagement teams, risk) to explain service‑specific requirements and PwC UK Employment Law Team transaction positions.
• Support senior lawyers on complex transactions, ad hoc tasks, escalations, and negotiations; triage transaction packs and prioritize risks.
• Maintain and improve playbooks, templates, know‑how, and SharePoint resources; contribute to training and process enhancements.
• Support compliance processes (acceptance/continuance, independence, information security, data protection).
• Meet agreed SLA turnaround times and quality standards; contribute to client satisfaction scores and continuous improvement initiatives.
• Perform related tasks to support the PwC UK Employment Law Team as required.

Desirable skills

• Clear, concise, and confident communicator (written and verbal); able to tailor complex issues for non‑legal and senior audiences.
• Strong negotiation and influencing skills, using transaction standards / playbooks and corporate legal judgment to secure acceptable outcomes.
• Advanced analytical and problem‑solving abilities; able to triage complex document or transaction packs and prioritize material risks.
• Excellent plain‑English drafting with exceptional attention to detail and accuracy.
• Ability to translate legal and transaction risks into practical, business‑oriented advice notes.
• Relationship‑building skills; becomes a trusted advisor to internal clients, and senior lawyers.
• An interest in working in a variety of employment related advisory support.
• Working knowledge of data privacy and information security
• Strong technology proficiency: Microsoft 365 (Word, Excel, PowerPoint, Teams), document comparison/blacklining, and collaboration tools (e.g., SharePoint/OneDrive).
• Experience with legal technology solutions (e.g., document automation, AI‑assisted review) and openness to innovation.
• Comfortable working with non‑legal advisors in multi‑disciplinary client teams.
• Excellent organization and time management; manages multiple priorities and tight deadlines under pressure.
• Data‑driven and process‑oriented; handles high document volumes with speed and accuracy; leverages checklists/playbooks.
• Continuous improvement mindset; contributes to, playbooks, training, and system/process enhancements.
• Cross‑cultural and time‑zone collaboration skills for example the UK–South Africa virtual teaming.

Requirements added by the job poster

• 3+ years of work experience with Labor and Employment Law
• 3+ years of work experience with Employee Relations

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About the job

Job Description & Summary:

• The primary aim of our Delivering Deal Value service offering is to provide advice and support on the operational and value creation challenges arising on Merger and Acquisition (“M&A”) transactions (acquisitions, disposals and carve-outs) and legal restructurings.

Responsibilities of role:

DDV focuses on providing advice and support for potential / actual transactions and assists clients in all operational aspects of the transaction, pre and post completion, including:

• Pre-deal integration / separation complexity assessments
• Compile financial information and operational considerations on a business to be carved out
• Develop an integration / separation strategy (including interim and target operating model and related Day 1 readiness / 100 Day planning)
• Compile a Value Creation bridge setting out all levers (strategic, operational, balance sheet / tax and other)
• Develop and tailor implementation workplans per functional area relating to an acquisition or divestment
• Develop and roll-out a change management and communication plan
• Implementation and programme management support (status reporting, maintain RAID registers, monitor delivery of critical steps / business case)
• Integration / separation health checks

Qualifications and Experience required:

• Around 6 to 8 years of experience in working on change or integration projects, business improvement engagements and delivering quantifiable benefit to organisations (either in industry or advisory)
• Holds a professional qualification (CA(SA), CIMA, MBA or similar)
• Exposure to merger integrations and / or carve-outs
• Comfort around financial analysis and an understanding of the key business drivers
• Experience in running large change projects

Essential skills:

• Good interpersonal and leadership skills
• Good communication skills (verbal, report writing, presenting and facilitating meetings)
• Ability to develop internal / external networks and identify / drive business development initiatives
• Pro-active mindset and ability to operate on own initiative
• Ability to manage various stakeholders and coordinate large teams on change projects
• Ability to identify and understand key drivers of a business