Jobs at Robert Walters

• Purpose of the Role The Senior Specialist IM End User Communications provides specialist technical expertise and leadership within the Voice & Video space. The role ensures stable, reliable, and high-performing service delivery of digital workplace communications. It is responsible for timely resolution of service issues, implementation of sustainable changes, raising end-user satisfaction, driving commercial optimisations, and ensuring seamless integration with digital workplace services to maximise business benefits
• My client, a leading primary producer of platinum group metals, operates mining, smelting, and refining facilities in South Africa and Zimbabwe. As the business transitions to an independent and standalone entity, it is undertaking a significant transformation focused on embedding operational excellence and defining its own strategic vision. The organisation remains committed to leadership in the platinum group metals sector, delivering value across the full value chain — from mine to market. With sustainability and safety at the core of its operations, My client aims to enhance operational capabilities and accountability while playing a leadership role in creating and protecting value for stakeholders.

Key Work Responsibilities

Safety

• Ensure consistent application of Safety & Health principles across all activities.
• Take personal accountability for the safety of self and others, working towards zero harm and elimination of fatalities.

Performance and Delivery

• Oversee installation, configuration, maintenance, and lifecycle management of communication services (hardware, software, services, SaaS tools).
• Integrate communication technologies with related systems (e.g., identity, security, vulnerability management, ITSM, remote access, backup, directory services).
• Ensure communication technology stability and security through effective endpoint management and timely patching.
• Continuously evaluate and improve operational processes, standards, and performance; ensure complete and up-to-date documentation.
• Identify and apply emerging trends and best practices to deliver best-in-class service — driving automation, self-service, and agility.
• Support deployment, development, or rationalisation of tools and processes to enhance performance measurement, reporting, and visibility.
• Monitor customer satisfaction and service stability to maximise business impact.
• Forecast and manage financial, physical, and human resource requirements aligned to objectives.
• Develop and oversee restoration and disaster recovery plans for service outages.
• Manage licensing exposure within the service scope, ensuring compliance.
• Provide specialist support and guidance to peers on service-related matters.
• Support cross-functional teams and collaborate with internal and external stakeholders to meet deadlines.
• Act as escalation point for core service issues and own resolution processes.
• Transparently manage service-related costs, including investment decisions and budgeting to ensure equipment is operational and within maintenance support.

go to method of application »

• An exciting opportunity has arisen for an accomplished General Manager to spearhead the launch and ongoing success of a new South Africa Resource Hub in Cape Town. This pivotal role is designed for someone who thrives on building high-performing teams, ensuring robust compliance with local regulations, and acting as the essential bridge between South African operations and UK-based business functions. The organisation is renowned for its people-first approach.
• As General Manager based in Cape Town, you will be entrusted with shaping every aspect of the new South Africa Resource Hub’s operations. Your days will be varied—balancing strategic oversight with hands-on involvement in compliance management, recruitment drives, employee relations matters, and stakeholder engagement. You will work closely with both local colleagues and UK-based leaders to ensure that all processes meet rigorous legal standards while reflecting the organisation’s core values. By championing best practices in governance and people management, you will help create an environment where everyone feels supported to achieve their best. Your ability to build relationships across cultures will be vital as you embed a collaborative ethos that connects teams across borders. Success in this role means not only meeting regulatory requirements but also cultivating a thriving workplace where innovation flourishes through shared purpose.
• Ensure full compliance with all South African statutory, legal, regulatory, tax, and corporate governance requirements by proactively liaising with external advisors and authorities.
• Act as the primary point of contact between the South Africa team and UK-based business leads to ensure seamless alignment of operational strategies and people management initiatives.
• Embed organisational culture and values throughout the hub by supporting change initiatives and encouraging collaboration between local and international teams.
• Oversee employee relations by providing guidance on disciplinary matters while ensuring strict adherence to local employment law.
• Coordinate with UK business functions to align HR policies, performance management systems, and employee engagement activities with global standards.
• Drive operational excellence through efficient resource allocation, process improvement initiatives, and regular monitoring of key performance indicators.
• Support remote or cross-border teams by facilitating clear communication channels and promoting knowledge sharing across geographies.
• Represent the local entity in all matters relating to government bodies, external legal advisers, auditors, and other stakeholders.

What you bring:

• To excel as General Manager in this unique setting requires more than technical expertise; it calls for genuine passion for people development combined with deep knowledge of both South African regulations and international business practices. Your background should reflect significant achievements in leading diverse teams through periods of growth or transformation—ideally within sectors like professional services or consulting.
• You will bring proven experience navigating complex compliance landscapes while remaining approachable when guiding others through change.
• Your interpersonal strengths will enable you to resolve sensitive issues thoughtfully while always prioritising fairness.
• A natural collaborator at heart, you thrive when connecting individuals across locations towards shared goals.
• Above all else, your commitment to nurturing talent ensures that every team member feels empowered to contribute fully within an inclusive environment.
• Proven experience in a senior operational or general management position within an international or UK business context is essential for this role.
• Comprehensive understanding of South African corporate law, employment legislation, compliance frameworks, and tax regulations is required to ensure robust governance.
• Demonstrated ability to manage a local legal entity while interacting effectively with government agencies, external legal advisers, auditors, and professional bodies is crucial.
• Exceptional leadership skills are needed to inspire teams through recruitment cycles, on boarding processes, training initiatives, change management projects, and daily operations.
• Outstanding communication abilities are necessary for building trust with internal stakeholders as well as representing the organisation externally at industry events or forums.
• A track record of supporting remote or cross-border teams by fostering open communication channels and promoting inter-personal collaboration is highly valued.
• Experience working within professional services environments such as finance or consulting will be advantageous for understanding sector-specific challenges.
• Strong interpersonal skills are required for managing sensitive employee relations issues while maintaining a positive workplace atmosphere built on respect and empathy.
• Familiarity with aligning HR policies across different jurisdictions ensures consistency in performance management systems globally.
• A commitment to upholding organisational values around inclusivity, supportiveness, continuous learning, and ethical conduct is fundamental.

go to method of application »

• Site Human Resources Manager Salary: Competitive and based on experience Location: Cape Town Keywords: Human Resources, Industrial Relations, Employee Empowerment, HR Policies, Payroll Administration, Labour Law Compliance, Automotive Industry, Managerial Experience, Bilingual Communication, Career Development
• An exciting opportunity has arisen for a Site Human Resources Manager to join a leading site in Cape Town. This pivotal role is perfect for someone who thrives on supporting both people and business objectives, ensuring that every aspect of the employee experience is handled with care, professionalism, and attention to detail. As the Site Human Resources Manager, you will be at the heart of implementing group-wide HR policies and tools, while also providing invaluable support to management on all human resources matters.
• The organisation offers a collaborative environment where your expertise will directly influence workplace culture, compliance, and employee satisfaction. With a focus on growth and development, this position provides a clear pathway for career progression, including the potential to move into an HR Director role in the near future. Flexible working opportunities and a commitment to professional training make this an ideal setting for those looking to advance their HR career within a global context.
• Play a key role in shaping HR strategy and policy implementation at a major clean mobility site in Cape Town, ensuring alignment with both local regulations and global standards.
• Enjoy significant opportunities for professional growth, with high potential for advancement into senior leadership roles such as HR Director within a supportive and forward-thinking environment.
• Benefit from flexible working arrangements and ongoing training opportunities designed to help you develop your skills and achieve your long-term career goals.

What you'll do:

• As Site Human Resources Manager, you will play an instrumental role in creating an inclusive and supportive workplace where employees feel valued and empowered.
• Your day-to-day activities will involve partnering with site leadership to align HR practices with business needs, managing end-to-end recruitment processes, overseeing onboarding programmes, facilitating ongoing training initiatives, and nurturing career development pathways.
• You will be responsible for maintaining robust payroll systems that guarantee timely and accurate compensation while ensuring full compliance with health, safety, and environmental standards. A significant part of your remit will include building strong relationships with employee representatives and union officials to foster open communication channels.
• By implementing both group-level directives and locally tailored policies, you will help shape a culture of excellence across the site. Your ability to report on key HR metrics will provide valuable insights that drive continuous improvement. Success in this role requires a blend of technical knowledge, interpersonal sensitivity, organisational acumen, and a genuine passion for supporting others.
• Support site management by addressing human resources issues in line with overall business objectives, fostering a positive and productive work environment.
• Implement integrated strategies for staffing, recruitment, induction, training, and career management at the site level to ensure seamless talent acquisition and retention.
• Oversee efficient payroll administration processes, ensuring accuracy and compliance with both company policies and South African regulatory requirements.
• Guarantee optimal working conditions by upholding Group Health, Safety & Environment policies alongside local legal standards.
• Manage industrial relations by engaging constructively with local employee representatives, unions, and bargaining councils to maintain harmonious workplace relationships.
• Roll out group-wide and country-specific HR policies and processes at the site, including initiatives like Employee Empowerment as part of broader excellence systems.
• Develop new HR policies as needed to address emerging challenges or opportunities within the workforce.
• Report relevant HR information accurately and promptly to divisional leadership to inform strategic decision-making.
• Ensure familiarity with HR audits and proactively address any areas of improvement identified during these reviews.
• Collaborate closely with cross-functional teams to drive continuous improvement in all aspects of human resources management.

What you bring:

• To excel as Site Human Resources Manager, you will bring proven expertise gained from substantial experience within industrial settings—preferably automotive—where you have managed complex HR functions at both operational and strategic levels. Your educational background should reflect formal training in human resources or related disciplines.
• You are adept at interpreting labour legislation and applying it practically within fast-evolving environments. Your interpersonal skills enable you to build rapport quickly with colleagues at all levels while handling sensitive matters discreetly. You are comfortable leveraging technology to enhance efficiency across payroll administration and reporting tasks. Experience working internationally or within multicultural teams will serve you well as you navigate group-wide initiatives alongside local priorities. Above all else, your approachability, empathy, reliability, and commitment to ethical practice set you apart as someone who truly cares about making workplaces better for everyone.
• A bachelor’s degree specialising in Human Resources Management or a related field is essential; a master’s degree is preferred for candidates seeking rapid progression.
• At least eight years’ experience in human resources within an industrial environment is required, including five years in managerial or supervisory positions where you have demonstrated your ability to nurture teams.
• Comprehensive understanding of labour law coupled with hands-on experience navigating complex industrial environments ensures you can manage compliance confidently.
• Proficiency in using HR information systems as well as payroll platforms enables you to streamline administrative processes efficiently.
• Experience conducting or participating in HR audits equips you to identify areas for improvement proactively.
• An international mindset allows you to adapt best practices from global contexts while remaining sensitive to local nuances.
• Excellent written and oral communication skills are vital for building trust across diverse stakeholder groups; fluency in English is mandatory while additional languages are highly regarded.
• Demonstrated results orientation through previous achievements in similar roles shows your commitment to delivering tangible outcomes for both employees and the business.
• Familiarity with managing industrial relations—including negotiations with unions or bargaining councils—will be highly advantageous.
• Previous experience within the automotive sector (ideally Tier 1 suppliers) is strongly preferred due to the unique demands of this industry.

go to method of application »

• Our client is a leading player in the fintech industry, is currently seeking a detail-oriented and self-motivated Financial Accountants to join their dynamic team in Johannesburg.
• This role offers an exciting opportunity to work in a fast-paced environment, where you will be challenged to achieve your full potential. The successful candidate will have a passion for numbers, excellent project management skills, and the ability to thrive in a start-up culture.

What you'll do:

• Achieve in-depth knowledge of process flows, operational requirements and system design
• Perform revenue assurance checks to align billing system to partner contracts
• Follow up on all outstanding receivables and ensure payables are settled within SLAs
• Review and approve reconciliations performed by the Reconciliation and Settlement team
• Identify reconciliation issues and escalate them to responsible parties
• Compile audit working papers and supporting documentation to meet external audit requirements
• Drive for results and implement best practices within daily operations

What you bring:

• Part qualified or newly qualified CA(SA)
• Highly analytical with strong problem-solving skills
• External audit experience would be highly advantageous
• Advanced Excel skills
• Experience in process automation
• Experience with working with large data volumes