Jobs at SafetySA

Purpose

• The Sales Executive  Assurecloud Training is responsible for driving revenue growth and expanding market share within the food safety training portfolio. The role focuses on identifying new business opportunities, building and maintaining strong client relationships, and delivering tailored training solutions to meet client needs.
• This role plays a key part in promoting Assurecloud’s training services, ensuring a high level of customer satisfaction, and contributing to sustainable and profitable business growth. The Sales Executive will actively engage in prospecting, client presentations, negotiations, and closing deals, while collaborating with internal operations teams to ensure seamless service delivery. Regular face-to-face client engagement is required.

Key Responsibilities

• Identify and analyse potential customer accounts across all service lines and market segments.
• Prioritise client engagement based on strategic value and service offering.
• Build and maintain strong relationships with new and existing clients.
• Conduct client courtesy calls across various geographical areas.
• Collaborate with internal teams to unlock new opportunities.
• Conduct market research to identify new markets and customer needs.
• Develop and implement growth strategies focused on financial gain and customer satisfaction.
• Manage the full sales cycle, including contract preparation, negotiation, and after-sales support.
• Track and analyse sales performance, providing regular reports to senior management.
• Assist with business management functions such as monthly reports and other tasks as delegated by the Head of Sales.
• Face to Face client meetings and visits.

Requirements

Qualifications:

• Matric 
• Business Administration, Business Management, Commerce, Sales and Marketing

Experience:

• Minimum 5-10 years’ experience in a sales role, preferably in a B2B environment.
• Minimum 2 – 5 years’ experience related to Customer service.
   

Skills & Knowledge:

• Strong understanding of sales principles and techniques.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in Dynamics CRM and Microsoft Office.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• High level of motivation and work ethic.
• Excellent organisational and time management skills.

Other:

• Own reliable vehicle and valid driver’s license.
• Willingness to travel locally as needed.

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to employment equity candidates.

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Purpose:

• The Microbiology Laboratory Analyst is responsible for planning and performing microbiological testing on samples submitted to the laboratory, ensuring quality, accuracy and adherence to required turnaround times.
• The role includes conducting tests, verifying results, maintaining laboratory instruments, and ensuring compliance with ISO 17025 and organizational OHS and quality standards. As an ambassador for AssureCloud, the Analyst is expected to uphold and promote the company’s brand, values, and service promise.

Responsibilities:

Performing Analysis

• Conduct routine and complex microbiological tests independently.
• Perform sample preparation, culturing, enumeration, and identification.
• Perform troubleshooting of methods, equipment, and test deviations.
• Ensure strict adherence to aseptic techniques and microbiological best practices.

Verification of Results

• Verify and interpret microbiological results against known standards and reference data.
• Ensure accuracy, completeness, and reliability of all test results.
• Record and release results into the Laboratory Information Management System (LIMS).

Technical Improvements

• Identify opportunities to improve laboratory efficiency and workflow.
• Assist in method optimization and continuous improvement initiatives.

Adherence to Turnaround Times (TAT)

• Prioritize and schedule work to meet departmental turnaround times.
• Provide early warning notifications to the supervisor regarding potential TAT delays.

Instrument Monitoring and Maintenance

• Oversee daily performance and operation of microbiology laboratory equipment.
• Ensure proper cleaning, disinfection, calibration, and maintenance.
• Report service, repair, and calibration needs promptly to management.

Health, Safety & Quality Assurance

• Comply with Occupational Health and Safety regulations and laboratory biosafety protocols.
• Follow ISO 17025 quality system requirements and contribute to audit readiness.
• Implement corrective actions relating to quality issues in the area of responsibility.
• Maintain acceptable proficiency testing scores.

Cost Management

• Monitor and maintain adequate stock levels of consumables, reagents, and media.
• Use laboratory resources responsibly to manage costs effectively.

Training & Development

• Complete all mandatory laboratory training and competency assessments.
• Identify additional training needs and request approval where appropriate.
• Participate in peer training and mentorship when required.

Client Liaison

• Maintain professional and effective communication with internal clients.
• Support operational teams with technical input where needed.

General & Business Development

• Ensure compliance with company policies, quality systems, and brand standards.
• Complete reports, documentation, and administrative tasks accurately and timeously.
• Use IT systems and tools as required by company procedures.
• Participate in broader AssureCloud initiatives and uphold company values.
• Perform additional duties within scope, as requested.

Requirements

Qualifications:

• BSc Degree in Microbiology, Biotechnology, Food Science (with Microbiology major), or Medical Laboratory Science; or
• National Diploma in Biotechnology or Microbiology

Additional advantageous training:

• ISO 17025 Internal Auditor Training
• Good Laboratory Practice (GLP)
• HACCP or Food Safety Training
• Occupational Health & Safety Training

Experience:

• 1–2 years’ practical experience in a microbiology laboratory.
• Experience with classical microbiological methods: culturing, enumeration, isolation, identification.
• Experience working within an ISO 17025 accredited environment.
• Familiarity with microbiological equipment: incubators, autoclaves, biological safety cabinets, pH meters, colony counters.
• Experience with LIMS and laboratory documentation practices.
• Experience troubleshooting microbiological methods or contamination events.

Skills:

Technical Skills

• Excellent aseptic technique.
• Ability to conduct routine and complex tests independently.
• Strong interpretation and analytical capability.

Operational Skills

• Time management and workload planning.
• Accurate data entry and documentation.
• Stock control and inventory awareness.
• Computer literacy with relevant Microsoft Suite skills.

Communication and Collaboration 

• Ability to communicate professionally with internal stakeholders.
• Effective reporting of delays, non-conformances, and quality issues.
• Client interactions and client communication. 

Soft skills

• High attention to detail.
• Accountability and reliability.
• Problem-solving and critical thinking.
• Commitment to continuous improvement.

Knowledge:

• Strong understanding of microbiological testing methods (pour plate, spread plate, membrane filtration, Gram staining, etc.).
• Knowledge of indicator and pathogenic organisms (e.g., E. coli, coliforms, Listeria, Salmonella, Staphylococcus aureus, yeast and mould).
• Understanding of quality systems including traceability, validation, measurement uncertainty.
• Knowledge of biosafety levels, autoclave processes, and decontamination procedures.
• Awareness of proficiency testing requirements.

Other:

• Willingness to work weekends and public holidays where needed.

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to Employment Equity candidates

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Purpose:

• To plan and execute chemical testing of samples in accordance with SANAS 17025 standards, ensuring timely, accurate, and compliant results that support food safety and quality assurance.
• AssureCloud is establishing a residue and contaminant testing laboratory in Cape Town to deliver EU export-compliant analytical capability across food, feed, water, and related matrices. We are recruiting the senior technical hire who will help build it.
• This is not a maintenance role. The successful candidate will commission and operate newly installed triple-quadrupole LC and GC systems and an ICP-MS, develop and validate methods from the ground up, and shape the analytical workflows that the laboratory will run on. It suits an experienced, independent scientist who wants to build capability rather than inherit it.

Responsibilities:

Instrument operation and support

• Operate advanced instrumentation independently
• Troubleshoot, calibrate, optimise, and maintain instruments
• Support setup, commissioning, and implementation of new systems
• Monitor instrument performance and analytical quality indicators

Method development and validation

• Lead method transfer, optimisation, and development
• Design and execute verification and validation studies
• Produce validation documentation aligned to ISO/IEC 17025 and Eurachem principles
• Support flexible-scope implementation where applicable

Laboratory and quality

• Maintain compliance with the laboratory quality management system
• Ensure accurate, traceable scientific records
• Review analytical data and investigate technical anomalies
• Contribute to continuous improvement
• Support internal and external (SANAS) audits

Technical leadership

• Guide and mentor junior staff as the team grows
• Contribute to technical decision-making and scope expansion
• Drive technical work with minimal supervision

Technical focal points:

• LC-MS/MS, GC-MS/MS, and ICP-MS analysis
• Pesticide and herbicide residues
• Veterinary drug and antibiotic residues
• Mycotoxins and other contaminants
• Heavy metals
• Food safety and export-related testing

Requirements

Qualifications:

• National Diploma or Degree in Chemistry, Analytical Chemistry, Food Chemistry, Biochemistry, Food Science, Forensic Chemistry, or a related field.
• A BSc Honours or MSc is ideal; a BTech or BSc backed by strong, directly relevant experience (advantageous). 

Experience:

• 3 years hands-on experience in a regulated analytical laboratory, or demonstrable equivalent capability
• Exposure to SANAS ISO/IEC 17025 accredited environments.
• Demonstrable experience on at least one of LC-MS/MS, GC-MS/MS, or ICP-MS (advantageous) 
• Proven residue or contaminant testing experience
• Track record in method transfer, optimisation, and validation

Skills & Knowledge:

• Strong analytical and problem-solving skills.
• Familiarity with instruments such as ICP-MS, UV-Vis, and AAS.
• Ability to work independently and manage multiple tasks.
• Knowledge of laboratory safety and quality systems.

Other:

• Willingness to work weekends and public holidays where needed.

High degree of professional ethics and values aligned with:

• Integrity
• Courage
• Care
• Passion
• Innovation
• Accountability
• Preference will be given to Employment Equity candidates