Jobs at Sun King (Formerly Greenlight Planet)

About the role:

• The Program Optimization Intern at Sun King will assist with various tasks related to Inverter Sales, customer payments, and tracking processes. This role will involve working closely with sales teams, Finance, and other internal stakeholders to ensure smooth operations and accurate financial management. The ideal candidate should be highly organized, analytical, and capable of addressing operational challenges effectively.

What you would be expected to do:

Sales Support:

• Perform  Inverter sales  payment verification, customer debit order onboarding & enrollment 
• Assist in processing customer payment confirmations and ensuring successful onboarding of debit orders
• Coordination with sales team to ensure timely enrollment of new customers and payment enrollment
• Assist in sales payment allocation (ie ensuring payments are made to the correct and corresponding customer accounts) 
• Work closely with closely with sales management team to ensure compliance with defined sales process

Monitoring of Sales and Payment processes:

• Monitoring of Sales Tracker to ensure all transactions, payments and performance metrics are accurate and up-to-date
• Support Sale teams in accurate and timely data tracking to ensure efficient and timely sales to be conducted

Agent Relations:

• Act as a point of contact for resolving any incentive-related issues or queries raised by agents 
• Ensure timely resolutions to maintain agent retention and satisfaction. 
• Reporting: Assist with the creation & maintenance of reports related to payments, sales tracking and agent performance
• Work with the sales and programs teams to identify trends and areas of optimazation  using analytical skills

Ad-roc Responsibilities:

• Performing other duties and tasks as assigned by the reporting line, which will contribute to the efficient running of Inverter Sales, Agent and Customer related programs 
• Field visits, periodically, to assist in project evaluation and implementation
• Gather feedback from Agents/ABMs/RBMs on issues and challenges faced in the field
• New products testing both in the office and the field
• Assist in conducting field pilots for new products/services

You might be a strong candidate if you:

• 0-1 year of experience (recent graduates)
• A Bachelor’s degree or Diploma in in computer science or a related field.
• Great collaboration skills and great team player
• Proficient in Microsoft Office Suite, especially Microsoft Excel (formulas, pivot tables, data analysis).
• Excellent communication, presentation, and interpersonal skills.
• Self-motivated with a proactive approach to problem-solving
• Strong attention to detail and organizational skills.
• Ability to handle confidential customer and financial data.

What Sun King Offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the Role:

• Sun King is looking for a qualified and motivated Solar Installation Technician to join our team in driving the adoption of clean energy solutions in South Africa. You will be accountable for the solar installations; from site assessment to system activation, required maintenance of our Solar Home Systems and Inverters and ensuring compliance with all South African safety regulations and standards.  This role also requires the ability to self-drive a company vehicle to installation sites and other work-related locations. 

What you would be expected to do

Installation & Service:

• Attend to installation requests and service queries, developing an efficient schedule for service delivery.
• Identify faults and resolve technical issues with minimum customer downtime.
• Carry out planned maintenance for inverters and associated accessories to ensure optimal performance and longevity

Quality Assurance:

• Conduct diagnosis of faults, maintenance, and repairs on all product-related (SHS and Inverters) technical issues in a safe, timely, and professional manner.
• Ensure all work is undertaken to a high-quality standard, adhering to all company and industry safety and quality regulations.
• Return products to full operational service following repairs.

Training & Knowledge:

• Build comprehensive training materials and hold training sessions for partners and customers on product troubleshooting, repairs, installation, and replacement processes.
• Develop and maintain thorough expert knowledge of Sun King products and services.

 Customer Service & Dispute Management:

• Deliver comprehensive service to inquiring customers, finding effective solutions to their issues.
• Manage a large number of incoming calls and emails, keeping detailed records of customer interactions and actions taken.
• Process product replacements and warranty claims within designated timelines.
• Address and resolve customer disputes effectively, reporting on results and escalating issues when necessary.

Drive Operational Efficiency:

• Meet and exceed KPI goals, including service level timelines and customer satisfaction metrics like Net Promoter Score (NPS).

Documentation & MIS:

• Maintain accurate records of all service activities.
• Provide periodic reports to management on after-sales and service performance, including common issues and resolutions.
• Any other duties as assigned by your supervisor.

You might be a strong candidate if you

• Have a minimum of  National Certificate in Electrical Trades (N3) or equivalent qualification.
• 3 phase wireman license would be an advantage
• A minimum of 3+ years of hands-on experience installing, maintaining, and troubleshooting solar inverter systems and battery-based power backups.
• A Valid Driver's License is mandatory.
• Proven ability to diagnose faults methodically and perform high-quality repairs.
• Passionate about customer service and resolving issues
• Efficiency and organizational skills: ability to structure problems and proffer solutions even in ambiguous situations
• Entrepreneurial spirit with qualities of being able to work on your own and with a team to figure things out with innovative thinking, problem-solving skills, and presence of mind. 

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the Role:

• Sun King is looking for a motivated team member to join our team in driving the adoption of clean energy solutions in South Africa. The incumbent will be facilitating solar installations; from site assessment to system activation, and ensuring compliance with all South African safety regulations and standards.
• This role also requires the ability to self-drive a company vehicle to installation sites and other work-related locations. 

What you would be expected to do

System Installation

• Assist with electrical installations and related issues related to the grid, solar photovoltaic (PV) systems, inverters, monitoring systems by:
  • Digging holes and trenches, planting poles and laying cables in trenches, chasing and cutting walls and concrete floors for conduit, cleaning the working areas.
  • Installing and fixing of flush and surface mounted wireways and ancillary equipment installing cables including the fitting of glands, making off and securing such cables.
  • Assisting with erecting and joining luminaires; assisting with operating a trenching machine when needed, once trained.
• Work with the engineering team to document electrical system specifications, installation guidelines, and best practices.
• Identify opportunities for process improvement and recommend enhancements to streamline installation procedures and minimize electrical issues.
• Disseminate knowledge and expertise with colleagues, installers, and customers to enhance their knowledge of solar electrical systems and promote best practices.
• Assisting the master installation electrician.
• Any other business as assigned by your supervisor. 

You might be a strong candidate if you

• Have a Diploma or certificate in Electrical Engineering or related field.
• Have a valid South African driver's license.
• Have previous experience in technical and electrical troubleshooting, or the solar energy industry; this is highly desirable.
• Have good knowledge of electrical fundamentals, circuitry, and photovoltaic system component
• Have excellent communication skills with the ability to convey complex technical information clearly and concisely.
• Are familiar with solar PV components, including solar panels, inverters, charge controllers, and batteries.
• Employ a detail-oriented approach to problem-solving and troubleshooting electrical issues.
• Have a good work ethic with a willingness to learn and take initiative.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the Role:

• Sun King is looking for a motivated team member to join our team in driving the adoption of clean energy solutions in South Africa. The incumbent will be facilitating solar installations; from site assessment to system activation, and ensuring compliance with all South African safety regulations and standards.
• This role also requires the ability to self-drive a company vehicle to installation sites and other work-related locations. 

What you would be expected to do

System Installation

• Assist with electrical installations and related issues related to the grid, solar photovoltaic (PV) systems, inverters, monitoring systems by:
  • Digging holes and trenches, planting poles and laying cables in trenches, chasing and cutting walls and concrete floors for conduit, cleaning the working areas.
  • Installing and fixing of flush and surface mounted wireways and ancillary equipment installing cables including the fitting of glands, making off and securing such cables.
  • Assisting with erecting and joining luminaires; assisting with operating a trenching machine when needed, once trained.
• Work with the engineering team to document electrical system specifications, installation guidelines, and best practices.
• Identify opportunities for process improvement and recommend enhancements to streamline installation procedures and minimize electrical issues.
• Disseminate knowledge and expertise with colleagues, installers, and customers to enhance their knowledge of solar electrical systems and promote best practices.
• Assisting the master installation electrician.
• Any other business as assigned by your supervisor. 

You might be a strong candidate if you

• Have a Diploma or certificate in Electrical Engineering or related field.
• Have a valid South African driver's license.
• Have previous experience in technical and electrical troubleshooting, or the solar energy industry; this is highly desirable.
• Have good knowledge of electrical fundamentals, circuitry, and photovoltaic system component
• Have excellent communication skills with the ability to convey complex technical information clearly and concisely.
• Are familiar with solar PV components, including solar panels, inverters, charge controllers, and batteries.
• Employ a detail-oriented approach to problem-solving and troubleshooting electrical issues.
• Have a good work ethic with a willingness to learn and take initiative.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the Role:

• Sun King is looking for a motivated team member to join our team in driving the adoption of clean energy solutions in South Africa. The incumbent will be facilitating solar installations; from site assessment to system activation, and ensuring compliance with all South African safety regulations and standards.
• This role also requires the ability to self-drive a company vehicle to installation sites and other work-related locations. 

What you would be expected to do

System Installation

• Assist with electrical installations and related issues related to the grid, solar photovoltaic (PV) systems, inverters, monitoring systems by:
  • Digging holes and trenches, planting poles and laying cables in trenches, chasing and cutting walls and concrete floors for conduit, cleaning the working areas.
  • Installing and fixing of flush and surface mounted wireways and ancillary equipment installing cables including the fitting of glands, making off and securing such cables.
  • Assisting with erecting and joining luminaires; assisting with operating a trenching machine when needed, once trained.
• Work with the engineering team to document electrical system specifications, installation guidelines, and best practices.
• Identify opportunities for process improvement and recommend enhancements to streamline installation procedures and minimize electrical issues.
• Disseminate knowledge and expertise with colleagues, installers, and customers to enhance their knowledge of solar electrical systems and promote best practices.
• Assisting the master installation electrician.
• Any other business as assigned by your supervisor. 

You might be a strong candidate if you

• Have a Diploma or certificate in Electrical Engineering or related field.
• Have a valid South African driver's license.
• Have previous experience in technical and electrical troubleshooting, or the solar energy industry; this is highly desirable.
• Have good knowledge of electrical fundamentals, circuitry, and photovoltaic system component
• Have excellent communication skills with the ability to convey complex technical information clearly and concisely.
• Are familiar with solar PV components, including solar panels, inverters, charge controllers, and batteries.
• Employ a detail-oriented approach to problem-solving and troubleshooting electrical issues.
• Have a good work ethic with a willingness to learn and take initiative.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the Role:

• Sun King is looking for a motivated team member to join our team in driving the adoption of clean energy solutions in South Africa. The incumbent will be facilitating solar installations; from site assessment to system activation, and ensuring compliance with all South African safety regulations and standards.
• This role also requires the ability to self-drive a company vehicle to installation sites and other work-related locations. 

What you would be expected to do

System Installation

• Assist with electrical installations and related issues related to the grid, solar photovoltaic (PV) systems, inverters, monitoring systems by:
  • Digging holes and trenches, planting poles and laying cables in trenches, chasing and cutting walls and concrete floors for conduit, cleaning the working areas.
  • Installing and fixing of flush and surface mounted wireways and ancillary equipment installing cables including the fitting of glands, making off and securing such cables.
  • Assisting with erecting and joining luminaires; assisting with operating a trenching machine when needed, once trained.
• Work with the engineering team to document electrical system specifications, installation guidelines, and best practices.
• Identify opportunities for process improvement and recommend enhancements to streamline installation procedures and minimize electrical issues.
• Disseminate knowledge and expertise with colleagues, installers, and customers to enhance their knowledge of solar electrical systems and promote best practices.
• Assisting the master installation electrician.
• Any other business as assigned by your supervisor. 

You might be a strong candidate if you

• Have a Diploma or certificate in Electrical Engineering or related field.
• Have a valid South African driver's license.
• Have previous experience in technical and electrical troubleshooting, or the solar energy industry; this is highly desirable.
• Have good knowledge of electrical fundamentals, circuitry, and photovoltaic system component
• Have excellent communication skills with the ability to convey complex technical information clearly and concisely.
• Are familiar with solar PV components, including solar panels, inverters, charge controllers, and batteries.
• Employ a detail-oriented approach to problem-solving and troubleshooting electrical issues.
• Have a good work ethic with a willingness to learn and take initiative.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the Role:

• Sun King is looking for a qualified and motivated Solar Installation Technician to join our team in driving the adoption of clean energy solutions in South Africa. You will be accountable for the solar installations; from site assessment to system activation, and ensuring compliance with all South African safety regulations and standards.  This role also requires the ability to self-drive a company vehicle to installation sites and other work-related locations. 

What you would be expected to do

System Installations

• Participate in site assessments to assess suitability for solar panel installation
• Assist with designing and planning solar system installations based on customer needs and roof specifications.
• Install racking, solar panels, electrical components, and wiring, ensuring proper functionality and safety.
• Perform electrical wiring and grounding according to code requirements.
• Test and validate the installation and verify performance and efficiency.
• Conduct preventative maintenance on solar systems and troubleshoot any issues.
• Maintain accurate and detailed documentation of all installation and maintenance activities.
• Work effectively with team members to ensure a smooth and efficient installation process.
• Adhere to all safety protocols and wear required personal protective equipment (PPE).
• Follow the SANS standards for Installations.
• Any other business as assigned by your supervisor. 

You might be a strong candidate if you

• Have a minimum of  National Certificate in Electrical Trades (N3) or equivalent qualification.
• Have a minimum of  One Phase Wiremen's License (this is a compulsory requirement) 
• Have a minimum of 2 years' experience in solar panel installation or a related field.
• Have knowledge of solar photovoltaic (PV) systems and their components.
• Have a working knowledge of electrical fundamentals, SANS Wiring Code (SANS 10142-1), and South African safety regulations (NRF, SANS IEC 60038).
• Are able to read and interpret technical drawings and schematics.
• Have experience working at heights and in various weather conditions.
• Are in excellent physical condition with the ability to lift and carry heavy equipment.
• Have a valid South African driver's license.

Bonus

• Registered with the Engineering Council of South Africa (ECSA) as a Candidate Engineering Technician (CET)
• Have experience with different types of roofing materials.
• Have excellent customer service skills.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the Role:

• Sun King is looking for a qualified and motivated Solar Installation Technician to join our team in driving the adoption of clean energy solutions in South Africa. You will be accountable for the solar installations; from site assessment to system activation, and ensuring compliance with all South African safety regulations and standards.  This role also requires the ability to self-drive a company vehicle to installation sites and other work-related locations. 

What you would be expected to do

System Installations

• Participate in site assessments to assess suitability for solar panel installation
• Assist with designing and planning solar system installations based on customer needs and roof specifications.
• Install racking, solar panels, electrical components, and wiring, ensuring proper functionality and safety.
• Perform electrical wiring and grounding according to code requirements.
• Test and validate the installation and verify performance and efficiency.
• Conduct preventative maintenance on solar systems and troubleshoot any issues.
• Maintain accurate and detailed documentation of all installation and maintenance activities.
• Work effectively with team members to ensure a smooth and efficient installation process.
• Adhere to all safety protocols and wear required personal protective equipment (PPE).
• Follow the SANS standards for Installations.
• Any other business as assigned by your supervisor. 

You might be a strong candidate if you

• Have a minimum of  National Certificate in Electrical Trades (N3) or equivalent qualification.
• Have a minimum of  One Phase Wiremen's License (this is a compulsory requirement) 
• Have a minimum of 2 years' experience in solar panel installation or a related field.
• Have knowledge of solar photovoltaic (PV) systems and their components.
• Have a working knowledge of electrical fundamentals, SANS Wiring Code (SANS 10142-1), and South African safety regulations (NRF, SANS IEC 60038).
• Are able to read and interpret technical drawings and schematics.
• Have experience working at heights and in various weather conditions.
• Are in excellent physical condition with the ability to lift and carry heavy equipment.
• Have a valid South African driver's license.

Bonus

• Registered with the Engineering Council of South Africa (ECSA) as a Candidate Engineering Technician (CET)
• Have experience with different types of roofing materials.
• Have excellent customer service skills.

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the role:

• The Solar Inverter Account Manager at Sun King will effectively plan, organize, coordinate and control the overall activities within the sales team to achieve set objectives around volume, gross profit, credit extensions to customers and growth. The incumbent will be a key driver in the execution of the Inverter EasyBuy strategy for Sun King.

What you would be expected to do:

• Meet or exceed KPI targets of volume, gross profits, costs and credit applicable to the sales territory.
• Ensure implementation of market space strategies affecting the customers.
• Contribute to and implement global strategies.
• Work closely with the Call Centre to ensure that customers are vetted and the sales process is completed.
• Provide timeous input into the forecasting cycles through the Sales Manager and procurement, ensuring adequate inventory for the customer base.
• Develop and maintain strong customer and stakeholder relationships and develop new relationships.
• Ensure that all queries and complaints received from customers are expeditiously attended to and resolved in the areas of orders, deliveries and credit vetting.
• Grow the market in the property development sector.
• Monitor and analyze the market and competitor behavior; and act upon this as appropriate in order to safeguard performance levels in collaboration with the Sales Manager and the Marketing team.
• Ensure timeous submission of expense reports.
• Collaborate with sales, product, operations, and other teams to monitor product performance.

You might be a strong candidate if you Have:

• A Degree or Diploma in Business Administration, Engineering, or other relevant disciplines. 
• Proficiency with modern statistical analysis and data visualization software.
• At least 5 years of experience in technical sales
• Experience within the electrical and solar industry
• Good communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders

What Sun King Offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

go to method of application »

About the role:

• The Solar Inverter Account Manager at Sun King will effectively plan, organize, coordinate and control the overall activities within the sales team to achieve set objectives around volume, gross profit, credit extensions to customers and growth. The incumbent will be a key driver in the execution of the Inverter EasyBuy strategy for Sun King.

What you would be expected to do:

• Meet or exceed KPI targets of volume, gross profits, costs and credit applicable to the sales territory.
• Ensure implementation of market space strategies affecting the customers.
• Contribute to and implement global strategies.
• Work closely with the Call Centre to ensure that customers are vetted and the sales process is completed.
• Provide timeous input into the forecasting cycles through the Sales Manager and procurement, ensuring adequate inventory for the customer base.
• Develop and maintain strong customer and stakeholder relationships and develop new relationships.
• Ensure that all queries and complaints received from customers are expeditiously attended to and resolved in the areas of orders, deliveries and credit vetting.
• Grow the market in the property development sector.
• Monitor and analyze the market and competitor behavior; and act upon this as appropriate in order to safeguard performance levels in collaboration with the Sales Manager and the Marketing team.
• Ensure timeous submission of expense reports.
• Collaborate with sales, product, operations, and other teams to monitor product performance.

You might be a strong candidate if you Have:

• A Degree or Diploma in Business Administration, Engineering, or other relevant disciplines. 
• Proficiency with modern statistical analysis and data visualization software.
• At least 5 years of experience in technical sales
• Experience within the electrical and solar industry
• Good communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders

What Sun King Offers:

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.