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  • Posted: Apr 5, 2026
    Deadline: Apr 10, 2026
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  • Sygnia Group is a specialist financial services group focused on the provision of multi-management, index tracking and administration solutions to institutional and retail clients in South Africa and abroad. We provide a wide range of financial services to a diverse group of domestic and international clients. Whether you’re a corporation, a financial inst...
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    Operations Consultant: Group Products

    • We are looking for a high performing Consultant to manage the end-to-end processing of Group Administration instructions in a dynamic and growing LISP. These instructions originate from voluntary employment benefits processed into savings wrappers administered by the Lisp and extends to the onboarding, offboarding and monthly scheduled contributions of members within the scheme. The candidate will be responsible for ensuring that all new work is correctly validated, complied and captured and that all pending work is followed up on timeously.  The candidate will be responsible for managing ongoing monthly contributions and for the reconciliation of contributions.

    Preferred Candidate

    • Relevant business qualification, for example Bcom
    • 3-5 years’ relevant experience
    • Exposure to LISP / Employee Benefits environment a distinct advantage
    • Knowledge of Pension Fund Act, FAIS, FIC Act, , CISCA,
    • MS Office proficiency, particularly, MS Excel

    Professional Characteristics

    • Strong organisational skills, resilient and able to function in a fast paced and high-pressure environment
    • Meticulous, deadline driven and reliable
    • Strong sense of duty and accountability
    • Self-starter proactively taking ownership of development
    • Client focused with good verbal and written communication skills
    • Exhibit a professional image in person, demeanour, and communication
    • High degree of team- and self-awareness

    Duties and Responsibilities

    ONBOARDING OF MEMBERS

    • Perform business validation procedures instructions in terms of the LISPs Terms and Conditions.
    • Request and manage all outstanding requirements by engaging with clients and business partners in a timeous and professional manner.
    • Report suspicious activities within the business structures without hesitation.
    • Where the members will be onboarded via section 14, validate and process the members end-to-end; this includes completing all regulatory documents in order to facilitate the transfer
    • Capture accepted and valid instructions in varying systems, completely and accurately.
    • Ensure daily management and updating of dashboards and duties to ensure that no SLA and business processes are compromised.

    MONTHLY CONTRIBUTION SCHEDULES

    • Following up of monthly contributions
    • Managing data received from clients
    • Reconciliation, allocation and investment of monthly contributions within the required turnaround time
    • Reconciliation, allocation and investment of section 14 and individual transfers received from or paid to other retirement funds when required
    • Undergo inspection and analysis of various bank accounts to match unallocated deposits to client instructions.
    • Request and manage all outstanding requirements of unallocated deposits with external parties to ensure fast turnaround of such deposits to valid client instructions.

    MAINTENANCE OF EMPLOYER/EMPLOYEE DATA

    • Ensure that data relationships are well-maintained and captured in systems

    STAKEHOLDER ENGAGEMENT

    • Investigating and responding to employer and member queries in a professional manner
    • Investigating and responding to queries from the accounting, consulting and other relevant team members
    • Working closely with all relevant parties, e.g. internal and external consultants, employers, trustees, principal officers, fund accountants, etc
    • Collaboration between the administration team and the Client Service Team.
    • Maintain strong internal departmental relationships that will foster the growth of a culture in line with the Sygnia Group and Sygnia LISP strategies and vision.
    • Identify gaps in processes and report these to the line manager.
    • Understand and adhere to the appropriate policies, standards, and procedures applicable to the role.
    • Understand and engage in risks and risk events relevant to the role and immediately report any findings to the line manager and supporting departments.
    • Maintain a healthy team spirit by assisting peers where needed, and where reasonably required, process adhoc tasks as delegated to maintain stability of operations.
    • Continuously work toward the implementation of processes and controls that fosters an effective LISP environment.

    Deadline:6th April,2026

    go to method of application »

    Retail Finance Team Lead - Cape Town

    Job Description

    • Retail Finance Team Lead to oversee the full financial operations function for retail investment and retirement products. This is a critical leadership role within a fast-paced, regulated environment, requiring a strong technical foundation, attention to detail, and the ability to lead and develop a high-performing team.

    The duties and responsibilities of this position include (but are not limited to):

    Financial Operations

    • Oversee end-to-end financial operations across retail investment and retirement products
    • Manage daily banking, investment, and redemption processes with strong control frameworks
    • Oversee distribution processing for unit trusts and ETFs, including dividend /interest withholding tax

    Regulatory & Tax Compliance

    • Ensure timely and accurate submission of statutory tax reporting (INS, IT3B, IT3C, IT3S, FATCA/CRS)
    • Perform Regulation 28 compliance monitoring for retirement funds
    • Manage SARB and FSCA regulatory submissions

    Financial Reporting

    • Oversee monthly processes including trial balances, billing, and reconciliations
    • Manage PAYE calculations and submissions
    • Lead year-end financial reporting, audit preparation, and resolution of audit queries
    • MI Reporting

    Systems & Process Improvement

    • Contribute to system design and implementation initiatives
    • Drive automation and process improvements across finance operations
    • Enhance controls and efficiencies through system and process optimisation

    Stakeholder Collaboration

    • Work closely with Operations Support teams on batch processes (debit orders, income runs, phase-ins, model rebalances)
    • Work closely with Service recovery dealing with exception handling
    • Liaise with internal stakeholders, auditors, and external service providers
    • Prepare trustee reporting packs and present at Trustee Meetings

    Leadership

    • Lead, mentor, and develop a team of finance professionals
    • Oversee workload management, performance, and delivery against deadlines
    • Foster a culture of accountability, control, and continuous improvement

    Qualifications and Experience:

    • Qualified Chartered Accountant – CA(SA)
    • 5–8+ years’ experience in financial services, asset management, or investment platforms
    • Proven experience in fund accounting, retail investments, or retirement products
    • Strong knowledge of regulatory frameworks (e.g. Regulation 28, FATCA/CRS, Pension Funds Act, FAIS/POPIA)
    • Experience managing teams and leading finance operations
    • Advanced Excel skills and strong systems aptitude
    • Experience with Sage Pastel/ Case-ware

    Core Competencies:

    • Strong leadership and team development skills
    • High attention to detail and accuracy
    • Ability to manage multiple priorities and tight deadlines
    • Strong analytical and problem-solving ability
    • Excellent communication and stakeholder management skills
    • Risk-aware with a strong focus on governance and controls

    Deadline:10th April,2026

    Method of Application

    Use the link(s) below to apply on company website.

     

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