Jobs at SynergERP (Pty) Ltd

Role Overview

• We are seeking an experienced HCM Consultant to lead the implementation, configuration, and optimisation of HCM and payroll solutions using Sage 300 People and PaySpace. The role involves working closely with clients to understand their HR and payroll requirements, design effective system solutions, and support the full implementation lifecycle, including configuration, testing, training, and go-live. The consultant will also build strong client relationships and identify opportunities to improve HR and payroll processes while delivering successful projects.
• This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements.

Key Responsibilities

Continuous communication with the client:

• Ensure that services provided to the client meet their exact requirements as set out by the client, ensuring that the final output of providing a value-added service is achieved.
• Build and maintain sustainable client relationships with Sage 300 People clients.
• Consult on all aspects with regard to the software implementation (scoping, guidelines, requirements, data handling, roll out and support.
• Be able to manage clients’ requirements and expectations.
• Provide analytical and insightful recommendations to clients and the team.

Value-added training sessions:

• Provide internal training and support to clients regarding the Sage 300 People & PaySpace product.
• Providing the super users with changes for them to give their input to ensure that the new system can be used effectively by the client and that the new system enables the client to perform their day-to-day activities more effectively.
• Ensures that issues on the system are identified at an earlier stage of implementation, ensuring that the go-live system is in a more functional state.

Providing guidance to other consultants:

• Support others in problem-solving and provide support and advice to less experienced consultants to manage product implementations.
• Work as part of a team, contributing and sharing best practices, knowledge, resources, and ideas.

Experience & Qualifications

• BCom in Human Resource Management /Accounting/Accounting Sciences Degree (Preferred)
• Sage 300 People Certified (Preferred).
• At least 3 years’ experience consulting on Sage 300 People product & payroll background (preferred).
• Experience in ADP, Sage VIP, PaySpace, Workday.
• Business Acumen.

Skills & Competencies

• Ability to multitask and prioritise.
• Ability to work independently and be self-motivated.
• Self-managed and self-motivated.
• Basic understanding of payroll systems.
• Can apply cognitive learning quickly and effectively.
• Excellent admin skills (required for task list updating, booking of time, and keeping up with Microsoft Teams messages).
• Ability to take in a lot of information at a rapid rate and convert the learning into long-term knowledge.
• Be able to work exceptionally fast and effectively under high-pressure environments.
• Adaptability: be able to adapt to different projects, different clients, and different working environments daily.
• Client Service-oriented.
• Excellent Communication Skills (both written & verbal).
• Passionate and proactive.
• Analytical Skills.
• Organizational Skills.
   

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Role Overview

• We are looking for a strong Business Development Manager who is results-oriented and a self-starter - you must be able to work independently. We’re looking for someone dynamic and passionate about learning new software solutions that enable upper-market companies to achieve financial and operational excellence. It is important that you have experience working with C- Level Decision Makers and can identify and understand a customer’s problem and how to position a solution.
• This is a hybrid role, offering the flexibility to work remotely with occasional on-site engagements.

Key Responsibilities

Customer research and profiling

• Rely on your own network, tools & skills to source leads.
• Understand & Articulate the SynergERP and Software Value Proposition.
• Identify clients that would be a vertical and target market fit.
• Be able to sell a solution and not a product.
• Maintain CRM and additional reporting requirements.

Generate new sales 

• Schedule appointments with Decision Makers.
• Overcome obstacles in reaching the Decision Makers.
• Cold calling and leveraging of different mediums, including but not limited to LinkedIn, networking, attending conferences and events, and securing referrals.
• Build and maintain a pipeline – SQO’s are monitored monthly.

Task and process management

• Follow the prescribed SynergERP sales methodology.
• Manage internal and external stakeholders.
• Present and articulate the value proposition.
• Get buy-in from the client to adopt the sales methodology.
• Co-ordinate internal & external stakeholders for successful product demonstrations.

Negotiating and closing

• Promote and emphasize business cases for change and ROI.
• Pre-empt and manage objections.
• Understand the clients’ buying and decision-making process and manage both internal and external expectations.
• Obtain & assess pricing for reasonability and accuracy.
• Prepare professional & detailed tailored proposals.

Continuous relationship building  

• Be a trusted advisor to clients.
• Know when to involve internal stakeholders at client engagements.
• Educate the client throughout the process.
• Provide content, resources and tools required to make an informed decision.
• Maintain a good relationship with SynergERP’s business partners.

Attending Networking Events and Conferences

• Represent the company at industry events, conferences, and networking functions to generate new business leads.
• Expand the professional network by meeting potential clients, industry professionals, and other business development prospects.
• Leverage networking opportunities to stay updated on industry trends and gather insights for future business strategies.

Experience & Qualifications

• A degree in Business Management, Accounting, or a similar field (requirement).
• Finance, ERP or Software Sales experience (requirement).
• Experience in solution / consultative selling (requirement).
• Experience in dealing with C-suite decision makers in large organisations (requirement).
• Accounting / Business Background (beneficial).

Established Network (beneficial), in the following verticals -

• Nonprofits, example: Philanthropic organisations, membership organisations, NGO’s etc.
• Professional Services, example: Digital marketing agencies, IT Services, Professional employer organisations etc.
• Healthcare, example: imaging centres, clinics, hospitals, diagnostic centres, labs etc.
• Financial Services, example: Wealth Management Firms, Asset Management Firms, REIT, Venture Capitalists, Private Equity etc. 

Skills & Competencies

• Strong passion for technology with a continuous learning mindset.
• Proven ability to identify, qualify, and successfully win new clients through a hunter-driven approach.
• Consultative sales capability with a strong focus on understanding client needs and delivering tailored solutions.
• High level of initiative, self-motivation, and ability to work independently.
• Strong analytical skills with the ability to gather, interpret, and apply knowledge effectively.
• High level of accountability with a meticulous and detail-oriented approach to work.
• Solid business and financial acumen supporting value-driven decision-making.
• Strong client service orientation with a proactive and efficient working style.
• Excellent negotiation, presentation, and communication skills (both written and verbal).
• Exceptional administrative, organisational, and time management abilities.