TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Job Description
- The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Job Description
- The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviors:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Job Description
- The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard
- Driving turnover to ensure achievement of targets
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards
- Managing team schedule effectively
- Staff training and development
- People management, including recruitment, employee relations, performance management
- Controlling expenses
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store
Qualifications & Experience:
- A Grade 12 qualification.
- A relevant tertiary qualification would be advantageous.
- Must have 3 years Store Management experience.
- Must have experience in driving sales to increase store profit.
Skills:
- Ability to adapt to different customers and situations
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- Strong organizational, administration and planning skills
- The ability to take initiative
- A high level of attention to detail
- Figure and admin orientated
- Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel.
- A passion for denim and an understanding of its potential beyond conventional fashion
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
go to method of application »
Job Description
- The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
- Managing stock losses to ensure shrinkage is in line with the Company standard
- Driving turnover to ensure achievement of targets
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store
- Ensure store staff implement merchandising strategy and standards
- Managing team schedule effectively
- Staff training and development
- People management, including recruitment, employee relations, performance management
- Controlling expenses
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store
Qualifications & Experience:
- A Grade 12 qualification
- A relevant tertiary qualification would be advantageous
- Must have 2 years Store Management experience
- Must have experience in driving sales to increase store profit
Skills:
- Ability to adapt to different customers and situations
- A high sense of urgency with demonstrated ability to work independently
- Outstanding leadership, interpersonal and communication skills
- Strong organizational, administration and planning skills
- The ability to take initiative
- A high level of attention to detail
- Figure and admin orientated
- Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel
- A passion for denim and an understanding of its potential beyond conventional fashion
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.
go to method of application »
Job Description
- Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
- We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!
Responsibilities:
- Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
- Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
- Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
- Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.
Requirements:
- A Matric certificate.
- Previous sales experience in a retail environment.
- Experience in the Hospitality Industry is an advantage.
- Deliver top-tier service, navigate through customer challenges, whilst driving sales.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong attention to detail and organizational skills.
- The ability to take initiative.
- Ability to work effectively both independently and as part of a team.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Competencies and behaviours for success:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes.
- Decision Making - Analyses complex situations to ensure effective and timely choices.
- Driving & Persevering.
- Leading Others - Inspires and guides others to achieve collective goals.
- Meeting Customer Expectations - Consistently delivers exceptional customer service.
- Planning & Organising - Uses a structured approach to effectively manage tasks.
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years of retail experience with a minimum of 1 year of store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
go to method of application »
Job Description
Key Responsibility Areas:
- Sales maximization
- Providing excellent customer service at all times
- Basic administration
- Following company policies and procedures
- Assuring that showroom looks presentable at all times
- Be involved in stock control and management.
- Assisting shoppers to find the goods and products they are looking for.
- Being responsible for processing cash and card payments.
- Stocking shelves with merchandise.
- Answering queries from customers.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Balancing cash registers with receipts.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Responsible dealing with customer complaints.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays.
Experience and Qualifications:
- Matric
- 2 – 3 years’ retail sales experience
- Mattress or furniture sales experience required
- Computer literate
Skills:
- Must have a systematic work approach
- Must have excellent customer communication skills
- Must have good telephone etiquette
- Attention to detail
- Time management
- Internal motivation
- Must be able to handle conflict
- Must be able to work under pressure
- Friendly, motivated and calm
- Friendly and engaging personality
- Comfortable working with members of the public.
- Should have a confident manner
- Must be helpful and polite
- Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
- You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
- Able to work as part of a sales team
- Knowledge of inventory techniques
- Should be of a smart appearance and articulate
go to method of application »
Job Description
Key Responsibility Areas:
- Sales maximization
- Providing excellent customer service at all times
- Basic administration
- Following company policies and procedures
- Assuring that showroom looks presentable at all times
- Be involved in stock control and management.
- Assisting shoppers to find the goods and products they are looking for.
- Being responsible for processing cash and card payments.
- Stocking shelves with merchandise.
- Answering queries from customers.
- Reporting discrepancies and problems to the supervisor.
- Giving advice and guidance on product selection to customers.
- Balancing cash registers with receipts.
- Dealing with customer refunds.
- Keeping the store tidy and clean, this includes hovering and mopping.
- Responsible dealing with customer complaints.
- Working within established guidelines, particularly with brands.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
- Receiving and storing the delivery of large amounts of stock
- Keeping up to date with special promotions and putting up displays.
Experience and Qualifications:
- Matric
- 2 – 3 years’ retail sales experience
- Mattress or furniture sales experience required
- Computer literate
Skills:
- Must have a systematic work approach
- Must have excellent customer communication skills
- Must have good telephone etiquette
- Attention to detail
- Time management
- Internal motivation
- Must be able to handle conflict
- Must be able to work under pressure
- Friendly, motivated and calm
- Friendly and engaging personality
- Comfortable working with members of the public.
- Should have a confident manner
- Must be helpful and polite
- Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock
- You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
- Able to work as part of a sales team
- Knowledge of inventory techniques
- Should be of a smart appearance and articulate
go to method of application »
Job Description
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Method of Application
Use the link(s) below to apply on company website.
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