Jobs at The Prestige Cosmetics Group

Purpose of the Role

• Drive sales and provide a desirable client experience in order to ensure that standards are maintained as well as to build and maintain brand image.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Achieve monthly and annual set budgets
• Track counter and individual targets
• Sell and drive sales in order to achieve targets
• Assist in setting up and driving sales at Counter events
• Provide feedback on sales/counter related issues or concerns

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Monitor competitor activity
• Know your in-store ranking
• Ensure that stock is merchandised according to merchandising guidelines
• Know your stock versus tester ratio and report out of stocks RDM daily to drive sales and maintain an exceptional client experience
• Ensure that counter hygiene standards are maintained according to brand standards at all times

CLIENT EXPERIENCE

• Uphold and reinforce the Client experience standards
• Build relationships and loyalty with clients
• Drive increased customer data base (attraction of NEW customers)

ADMINISTRATION

• Complete daily tracking sheets and submit weekly to RDM
• Complete all progress reports required and submit timeously
• Complete and update client cards for all new and existing clients and file accordingly

TEAM WORK

• Work in collaboration with other colleagues to drive and execute overall budgets as well as supporting events
• Support and assist new team members with onboarding and orientation
• Build relationships with respective retailer to achieve key outputs

COMPETENCIES

• Deciding and Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• Previous retail and skincare experience

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Purpose of the Role

• The purpose of the role is to build brand awareness and provide an exceptional client experience to increase sales.

KEY RESPONSIBILITIES

SALES AND CUSTOMER EXPERIENCE

• Demonstrate and provide information on specific products
• Lead customers to closing the sales deal at specific cosmetics counters
• Achieve unit sales targets
• Provide feedback on sales/customer related issues or concerns timeously
• Create awareness of the products through demonstrations and distribution of samples
• Provide an exceptional and consistent client experience to all clients
• Build relationships, loyalty and inspire confidence in clients by providing fragrance recommendations
• Use expert knowledge and skills when demonstrating fragrances to clients

BE A BRAND AMBASSADOR

• As a Brand Ambassador you are required to represent the brand style
• Build Brand Awareness with customers in store
• Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
• Adhere to and maintain brand standards at all times

TEAMWORK

• Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment
• Live the company values; conduct oneself with integrity at all times
• Adhere to all company policies and procedures, displaying exceptional work ethic at all times

ADMINISTRATION AND REPORTING

• Submit daily sales report and updates as required
• Provide pictures/displays as required (timeously)

COMPETENCIES

• Initiating Action
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Meeting Customer Expectations

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• No Students Part Time or Full Time
• Previous working experience as a Promoter within a retail environment is advantageous
• Proven track record of successful promotions
• Customer oriented approach
• Excellent communication and presentation skills
• Must be willing to work weekends/shifts/in different mall locations as required

LOCATION

• Canal Walk
• VNA
• Tiger Valley
• Table Bay
• Sommerset