Jobs at Vodafone Global Enterprise

Role Purpose
This Group Network Support role will be responsible for providing support within the group network team for an executive grade, cross-network domain reporting, insights, and presentations both for regular and ad-hoc requirements. Provide advanced expertise in the areas of data analytics and automation. Drive reporting and network information automation within-group networks. Liaison with both internal and external parties and stakeholders on all network KPI, target, and reporting requirements.

Your Responsibilities Will Include

• Creation of and support with executive-level reporting and presentations as and when required.
• Liaison with CTO’s office and other stakeholders to ensure presentation, reporting, and other such requirements are well understood and met.
• Implementation and maintenance of automated, group level, network performance reporting for all Vodacom OpCo’s.
• Integration and implementation of cross-functional analytics, insights, and reporting.
• Support with network performance analysis and recommendations that ensure optimal performance.
• Support network benchmarking analysis and improvement initiatives using network statistics or other data sets.
• Support customer experience analytics and provide actionable insights toward improvement initiatives.
• Support Ad hoc investigations and analytics for various business requirements.
• Ensure alignment to and maintenance of Vodafone/Vodacom quality standards and best practices regarding reporting and automation.
• Engagement with NOC and Big Data teams to ensure network information requirements are met, collected, and maintained.
• Extensive engagement with cross-functional International OpCo network teams, ANOC, and Vodafone performance management teams.
• Drive delivery of outputs and ensure accurate and timeous network reporting - aligned throughout all partner markets.

The Ideal Candidate For This Role Will Have

• Matric/ Grade 12 is essential.
• Minimum 3-year Degree/Diploma or BSc Engineering or B.Eng. or an equivalent NQF Level 6 qualification.
• GSM/RAN/LTE end-to-end network architecture, basics, and fundamentals.
• At least 3 to 5 years in the telecommunications industry.
• 3 to 5 years of exposure to GSM, UMTS, and LTE mobile telecommunication technologies.
• Advanced PowerPoint and Excel skills.
• SQL and relational database experience.
• 3 to 5 years of experience in mobile network analysis, investigation, and research.
• Cross-domain mobile network exposure.
• Exposure to vendors across domains, Huawei/Nokia/Tellabs/Cisco.
• Experience using network analysis and optimization tools such as Netact, U2020, Actix, Terms, and Nemo.
• Experience using crowd-sourced data, analytics, and tools.
• Smartsheets.
• IBM Cognos report studio.
• MS Power BI.
• Python and programming/automation.
• AWS/Google Cloud platforms.

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Role Purpose

• Responsible for providing support for all transmission networks across Vodacom Africa Operating Companies within the planning, optimization, and performance management areas. Provide expert-level expertise within the transmission network domain focusing on network planning network performance, and network optimization and be able to support the implementation of industry best practices across markets.
• Transport network governance and oversight.
• Support with strategy, architecture, planning/demand forecasting, and program management.
• Group technology analysis and reporting.

Your Responsivities Will Include

• Performance management support of the IP networks across Vodacom Opcos to ensure the networks are always performing optimally according to industry best practices. Review Tx Network Performance (Availability, Congestion, QoS).
• Support with network performance and technology analysis and recommendations that ensure optimal performance.
• Develop/support/lead network performance improvement programs across the Vodacom Group. Ensure alignment to and maintenance of Vodafone/Vodacom quality standards and best practices in the transmission network domains across Vodacom opcos.
• Development and maintenance of network guidelines (design, plan, build, operate and maintain) and best practices for the transmission technology domain and facilitate knowledge sharing across the Vodacom and Vodafone Group.
• Standardization of technology, systems, and processes across the Group. Support vendor and product selection tasks and benchmarking of transmission/IP technologies, including requirements gathering, definition, technical reviews, testing, and acceptance. Identification and implementation of features, configurations, and best practices sharing across the Vodacom group to decrease operational costs and improve the operational efficiency of transmission networks.
• Oversight of vendor compliance, technology evolution, and delivery. Conduct network audits, special investigations, and network health checks and provide detailed reports and recommendations. Support with planning/demand forecasting.
• Align Group opco’s and Vodafone concerning strategy, technology evolution, systems, processes, and delivery targets. Support and development of technology roadmaps, plans, models, business cases, and implementation thereof.
• Lead and provide technical support to proof of concepts and innovation and share programs and projects across the Group.
• Support Group analysis and reporting functions i.e. Exco analysis requests and progress reports.
• Co-ordination and execution of Group level network projects and initiatives across Vodacom oopco areas required.

The Ideal Candidate For This Role Will Have

• Matric/Grade 12 is essential.
• Minimum 3-year Degree/Diploma or BSc Engineering or B.Eng. or an equivalent NQF Level 6 qualification or CCIE.
• CCNP – Routing & Switching or equivalent certification i.e. Juniper or Huawei.
• At least 5 years in the telecommunications industry (experience in a large-scale IP network engineering role would be advantageous).
• At least 3 years of experience in transmission or IP network planning, optimization, performance management, network analysis, technical investigations, research, and fault finding.
• Advanced network architecture design, planning, implementation, and troubleshooting experience and knowledge (IP/MPLS- Access and Core, Software Defined Networks (SDN) fundamentals, SDN-WAN).
• Advanced router, switch configuration, and network management system (NMS) experience and knowledge (Cisco, Juniper, Huawei, Nokia, ZTE).
• Advanced understanding of network planning, management, and monitoring tools and techniques such as IPAM, Netcool, SolarWinds, LightSoft, NetBoss, NetXplorer, PRTG, Accedian, etc.
• Detailed understanding of communication protocols L1 – L4 (e.g. OSI, TCP/IP, DHCP, HSRP, IP/MPLS, Ethernet, 802.11, VLANS, GRE, QoS, CoS, DSCP, Spanning Tree, ERPS, OSPF, IS-IS, BGP, RIP, Sync: PTP, NTP, 1588, TWAMP, Y1564, Y.1721, RFC 2544, SNMP, etc.).
• Good network security understanding and fundamentals (Firewalls, DNS, SSL, IPSec, DOS mitigation).
• Fibre network architecture design, planning, implementation, and troubleshooting experience and knowledge will be an advantage (FTTx, GPON, Active Ethernet).