Jobs at Weaver Fintech Ltd

Job Description

• Weaver FinTech Group is a leading digital financial services ecosystem connecting consumers to smarter, more flexible ways to pay, borrow, and protect what matters most. Our brands — Pay Just Now and FinChoice — empower millions of South Africans through innovative Payments, Lending, and Insurance solutions.
• We’re a data-first organisation built on collaboration, innovation, and purpose: to make digital finance simpler, more inclusive, and more human.

Strategic Analysis & Reporting

• Develop, maintain and optimise weekly, monthly, and quarterly operational reports that provide clear insights into performance trends and key metrics.
• Run ad-hoc in-depth analyses across multiple data sources to identify trends, issues, and opportunities.
• Translate operational data into actionable insights to support decision-making within the operations teams.
• Support strategic initiatives by providing analytical input and performance tracking.

Operational Performance & Process Analysis

• Develop a deep understanding of operational business processes in order to identify areas for improvement and efficiency gains.
• Identify opportunities to streamline processes and improve operational effectiveness using data-driven insights.

Contact Centre Analytics & Incentive Models

• Work closely with the contact centre teams to develop, maintain, and optimise commission and incentive models.
• Provide analytical support for workforce planning and identify opportunities to improve efficiency and performance.

A little about who you are

• Relevant Degree (BSc, BCom, B Bus Sci, B Eng, or similar quantitative field)
• 3+ years of experience in an analytical or business analysis role
• Advanced MS Excel skills
• Strong SQL query writing
• Exposure to Python, automation, or AI-related tools will be beneficial
• Self-motivated, curious, and passionate about data and continuous improvement

Closing Date 14 September 2026

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Job Description

• Are you a senior technology operations leader who doesn't just run infrastructure — you rethink it? Weaver Fintech is looking for a Head of Technology Operations to own and evolve the infrastructure, security, and operational backbone of a fast-growing fintech, and to bring an AI-forward, boundary-pushing mindset to everything you build.

What you'll own

• The stability and resilience of our on-premises server and network infrastructure
• Security operations — access management, endpoint security, threat response, and compliance
• The IT Service Desk and End User Computing function — including SLAs, standards, and team performance
• IT governance, vendor management, and audit relationships
• Disaster recovery capability and infrastructure incident management
• A growing TechOps team (SecOps Manager, Network/Server engineer, EUC technicians)
• The AI and automation agenda within TechOps — identifying and implementing smarter ways to operate

What we're looking for

• 8–12 years in technology operations or IT infrastructure, with 3–5 years leading teams
• Strong on-premises infrastructure expertise — servers, networking, security
• An AI-forward mindset — you actively use AI tools and can show us how
• An innovator who challenges convention and brings ideas, not just answers
• A governance mindset: you design frameworks, write policy, and stay audit-ready
• Experience in a regulated or financial services environment (advantageous)
• ITIL certified; security certifications (CISSP, CISM, CompTIA Security+) preferred

Why Weaver Fintech

• Real ownership — this role shapes the TechOps function, not just maintains it
• A technology leadership team invested in AI adoption, engineering excellence, and pushing boundaries
• A culture of learning and knowledge sharing (The Relay — our bi-weekly engineering knowledge share)
• A fast-moving fintech environment where technology is a strategic differentiator
• The space to experiment, innovate, and make your mark

Closing Date 17 September 2026