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  • Posted: Jan 29, 2025
    Deadline: Not specified
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    WesBank has changed and evolved over four decades to become the leading destination for individuals and businesses who need expert advice on asset finance. Today, WesBank focuses on putting customers first, offering innovative, tailor-made finance solutions, and providing quality service to all clients based on their needs. WesBank's history of innovations i...
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    Roving Marketer

    Job Description

    • Hello Future Roving Marketer
    • Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
    • As part of our talent team in WB Motor Sales Channel, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
    • The Roving Marketer will maximise new business opportunities with dealers, bankers and/or customers (individual and corporate), through securing financing of assets, referring of value-added products and relationship building in order to grow profitability and market share for the Product House

    Are you someone who can:

    • Increases new business production, non interest revenue and market share
    • Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work
    • Drive sales across product and campaign initiatives to exceed set targets
    • Demonstrate cost consciousness and awareness of personal contribution to costs and productivity
    • Identify and escalates potential risks that may lead to increased costs
    • Prevent wastage and identify process improvements to contain and reduce costs
    • Adhere to Organisational values and service standards and interact with and communicate with customers accordingly
    • Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed time lines and Service Level Agreements
    • Meet set turnaround times while ensuring own availability, reliability and accuracy
    • Propose improvements on internal processes that impacts service levels and customer satisfaction within area of accountability
    • Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service
    • Contribute to teamwork and inclusivity by working together to achieve team goals
    • Value individual contributions and respects diversity in the team
    • Share information and knowledge that benefits the team
    • Seek out regular performance feedback and put actions in place to improve and enhance performance
    • Identify activities to address own development gaps
    • Create own personal development plan and review plan with team leader or manager
    • Understand which competencies and skills are required to be mastered to ensure personal development and performance
    • Keep abreast of learning opportunities, changing products and trends

    You will be an ideal candidate if you:

    • Diploma in Business Management/ Marketing Management
    • Preferred Qualification - Bachelor of Commerce Degree / advances Diploma in Business Management / Marketing Diploma
    • Experience: 6 to 12 months experience within Financial Services industry /Motor Industry
    • Own Vehicle

    You will have access to:

    • Opportunities to network and collaborate
    • A challenging working environment
    • Opportunities to innovate

    We can be a match if you are:

    • Adaptable and curious
    • Analyse complex data sets
    • Thrive in a collaborative environment

    Job Details

    • Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
    • 07/02/25

    go to method of application »

    Specialised Recovery Unit Manager-1

    Job Description

    • Hello Future Specialised Recovery Unit Manager
    • Welcome to Wesbank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
    • As part of our talent team in WB Motor Operations the Specialised Recovery Unit Manager manages the department tasked with the investigation, field operations and ultimate recovery of absconded clients and alienated goods.
    • The recovery process must be managed through active networks in the industry and across the country, finding hidden clients and bank assets.
    • Must have a strong risk identification and fraud management forensic background which will play a critical role in building technological systems to seek, find and return alienated assets. Requires a hands-on person who is willing to handle priority cases personally.

    Are you someone who can:

    • Ensures customer service solutions are aligned to the operational business plan
    • Ensures resourcing decisions are aligned to the Transformation Plan
    • Develops, supports and manages best practice collections or recoveries process to achieve targets within legislated and agreed deadlines
    • Researches, designs and implements best practice customer service solutions
    • Manages Service Level Agreements and contracts with internal and external stakeholders according to the procurement policy and site visits
    • Ensures legislative compliance and alignment to group frameworks whilst fulfilling business objectives
    • Manages the business processes for area of responsibility
    • Manages Fleet vehicles, Fuel cards, E-tags ect
    • Ensures customer excellence through interaction with internal and external customers throughout all business activities
    • Manages and reports on relevant processes, using management information to guide best practice operational decisions
    • Manages the required resources to enable business performance and achieve business objectives
    • Implements performance management across the area of responsibility
    • Participates in planned activities that are appropriate for own and staff development in area of responsibility
    • Manages and controls costs in area of responsibility
    • Manages and reports on cost usage that reflects delivery of planned work within agreed parameters
    • Managed through active networks in the industry and across the country, finding hidden clients and bank assets.
    • Responsible for legal compliance, National Credit Act and Debt Collectors Codes of conduct, developing new company policies and implementing them accordingly.

    You will be an ideal candidate if you:

    • Minimum Qualification - Matric
    • Preferred Qualification – Post Secondary Education relevant to the position and our industry is preferred
    • Experience – 5 to 8 Years experience within the role with key understanding of Collections Process and procedures 
    • Additional Requirements: Extensive travelling with the national regions required, must be comfortable navigating general geographical arears

    You will have access to:

    • Opportunities to network and collaborate
    • A challenging working environment
    • Opportunities to innovate

    We can be a match if you are:

    • Adaptable and curious
    • Analyse complex data sets
    • Thrive in a collaborative environment

    Job Details

    • Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
    • 05/02/25

    Method of Application

    Use the link(s) below to apply on company website.

     

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