Jobs at Weylandts Furniture Cape Town (Pty) Ltd

Role overview:

• As a Sales Consultant, you’ll deliver exceptional service to all Weylandts customers. You’ll use your strong communication and networking skills to build meaningful customer relationships and drive sales.

Key Responsibilities:

Customer Experience:

• Deliver exceptional customer service
• Understand customers’ needs and provide tailored solutions
• Communicate care instructions and product details
• Maintain showroom standards and ensure that all items are priced and displayed correctly
• Stay compliant with all required training in line with company policy

Sales and Business Development:

• Consistently meet and exceed monthly and YTD –
• Cash Collected (Net of VAT), and
• Discount Target
• Identify and pursue new sales opportunities through a variety of innovative methods.

Operational Excellence:

• Ensure that processes detailed below are executed efficiently and as per company policy.
• Sales Orders
• Account Management
• SR Management / Resolution
• Stock take
• Studio Referral
• Decorator / Partner Program

What you bring:

• Grade 12/ Matric
• Relevant diploma/ degree advantageous e.g. Interior Design
• Minimum 3 years of experience in a retail, interior, or client-facing sales environment, preferably within the premium or lifestyle sector
• Previous experience in retail or client-focused setting
• Proven record of meeting and exceeding sales targets
• Excellent communication, interpersonal and networking skills
• Comfortable working with different systems and technology, including Syspro
• Available to work retail hours, including weekends and public holidays
• Passionate about décor and Weylandts furniture and homeware products
• Valid driver’s license and own vehicle essential
• Competencies and behaviours for success:
• Customer-focused and self-motivated with high energy
• Excellent communication, interpersonal, and networking skills
• Strong ability to drive customer satisfaction
• Committed to delivering and improving effective business processes
   

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Role overview:

• The Junior Product Developer plays a crucial support role in the product development process, assisting the Product Developer in managing the product development of new furniture and homeware products from initial design approval through to delivery of product. This position involves communication with local and international suppliers, ensure timely sampling and costing, and maintain up-to-date documentation. The Junior Product Developer will aid in the preparation of technical specifications, technical drawings and assembly instructions. By ensuring accuracy and efficiency in all product-related tasks, this role contributes to the successful execution of new product initiatives.

Key responsibilities:

• Assist the Product Developer with collating Briefs for local and international suppliers on new product designs for development once the designs are approved.
• Following up on sampling and costing to ensuring internal deadlines are met by suppliers.
• With the help of suppliers, assist with putting together assembly instructions where needed as part of spec briefs.
• Ensure the filing system is kept up to date on all product development designs/briefs and signed off specs.
• Prepare and update spec sheets outlining all product information on each new product for signoff by supplier and buyer – cross checking for accuracy.
• Work closely with the Product Developer to assist in ensuring all new product information is relayed timeously to ensure a successful product launch.
• Assist the product developer in putting together technical drawing for New Product briefs.
• Facilitate communication between suppliers and internal teams to streamline feedback and resolve any issues.
• Prepare additional documentation such as presentations for internal meetings or supplier briefings as needed.
• Help evaluate prototypes and samples, providing feedback on design, functionality, and materials.
• Help coordinate with production teams to ensure manufacturing processes align with product specifications.

What you bring:

• Diploma or degree in drafting, industrial design, product design or interior design.
• Proficiency in design software e.g. AutoCAD, Fusion, or similar 3D design tools.
• Minimum of 1-2 years working experience in product development, project coordination, design or interior design.
• Valid driver's license and own reliable transport.

Competencies and behaviours of success:

• A proactive, hands-on approach with a strong can-do attitude.
• Ability to work independently while contributing effectively as part of a team.
• Energetic, self-motivated, and solutions-oriented with strong decision-making abilities.
• Ability to perform under pressure and deliver high-quality work to tight deadlines.
• Capable of managing multiple projects efficiently while remaining detail-focused, resourceful, and strategic in execution.
   

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Job Purpose:

• The Quality Controller is responsible for inspecting completed upholstered products to ensure they meet the company’s quality standards, customer requirements, and safety regulations before they are packed and shipped. This role is essential in verifying the product’s overall appearance, functionality, and structural integrity, ensuring that only top-quality products reach the customer.

Key Responsibilities:

Final Product Inspection

• Verify that all furniture and upholstery items meet company quality standards before dispatch.
• Check for structural integrity, finish quality, stitching accuracy, and overall aesthetics.

In-Process Quality Monitoring

• Conduct inspections during key production stages (frame assembly, machining, sanding, finishing, foam-up, oiling, sewing, and upholstery).
• Identify defects early to prevent costly rework.

Defect Documentation and Reporting

• Record all non-conformances with detailed descriptions and photographic evidence.
• Communicate findings promptly to relevant departments.

Root Cause Analysis and Corrective Action Support

• Follow through on defects beyond the QC inspection area by investigating their origin (e.g., material issues, machining errors, sewing inconsistencies).
• Collaborate with production and management to implement corrective and preventive measures.
• Provide actionable feedback to reduce recurrence and improve process reliability.

Material and Component Verification

• Ensure raw materials (wood, foam, leather, fabric, hardware) meet specifications before use.
• Check for proper storage and handling to maintain quality.

Continuous Improvement Participation

• Suggest process enhancements for better quality and efficiency.
• Support training initiatives for operators on quality standards and defect prevention.

Skills Required:

• Matric
• Previous experience in quality control inspection, preferably in upholstery, manufacturing or a related field.

Behavioural Skills:

• Strong attention to detail and accuracy.
• Ability to identify and assess defects in finishes, materials, and assembly.
• Good communication skills to report defects and collaborate with team members effectively.
• Ability to work independently and with minimal supervision.
• Strong organizational skills to manage inspection workflows.