Jobs at Woolworths

Introduction

• We are looking for a creative and strategic Social Media Consultant to manage and grow our brand’s presence and engagement. The ideal candidate will have a passion for content creation, content planning and community building. You will be responsible for developing engaging, on-brand content and managing interactions to grow our audiences organically

Job description
Content Planning

• Develop, implement and manage a strategic social media plan to increase brand awareness, drive engagement and build community for our brand.
• Support the creation of, and manage, diverse content to maintain a consistent and compelling brand presence on Instagram.
• Develop creative concepts for short-form videos and interactive posts, leveraging platform features.
• Ensure content is visually aligned with the brand’s aesthetic and tone of voice.
• Write compelling on-brand captions that resonate with our audience, builds community and drives growth.
• Ensure accuracy of captions, hashtags, tags and links.
• Community Engagement & Management
• Schedule and post all content according to the content plan and as needed
• Foster a positive and interactive online community by encouraging conversations, reposting user-generated content, and building relationships with followers.
• Tap into relevant social media trends, ensuring the brand stays connected to current conversations.

Analytics & Performance Reporting

• Track key metrics like impressions, interactions, follower growth, video views, and reach and report on them monthly.
• Use social media insights to monitor performance and adjust content based on data-driven insights.
• Prepare regular reports for the business, summarising social media performance and providing actionable recommendations for improvement.

Trendspotting & Innovation

• Stay up to date on emerging trends, viral challenges, and popular sounds across social platforms, including TikTok and Instagram, incorporating them into content when relevant.
• Experiment with new content types and formats, to maintain excitement and variety in our social media presence.

Collaborations & Partnerships

• Identify opportunities to collaborate with influencers, creators, or other brands to expand reach and engage with new audiences organically.
• Manage partnerships with UGC creators to ensure their content is delivered on-time and within brand guidelines.

Minimum requirements

Functional Competencies

• Passionate about social, with a deep understanding of Instagram and Tik Tok culture and trends.
• Creative, innovative, and up-to-date with the latest social media tools and trends.
• Self-driven, collaborative, and able to adapt quickly in a fast-paced digital environment.
• Collaborative, positive and energetic
• A passion for social content and strong visual storytelling skills
• Ability to multitask and work well under pressure
• Strong content planning ability
• Strong communication and impeccable writing skills
• Excellent time-management skills with the ability to balance multiple priorities and deadlines in a fast-paced environment.
• Keen eye for new social media trends

Required Skills and Qualifications:

Experience

• 3 years of social media management experience, ideally in beauty and/or fashion.
• Proven track record of growing audiences and driving engagement on Instagram through organic content.

Technical Skills

• Proficient in content creation and editing tools such as Instagram Creator Studio, TikTok’s native tools, Canva and Adobe Suite.
• Strong understanding of Instagram and TikTok algorithms, including best practices for Reels, Stories, and TikTok videos.
• Familiarity with social media management tools (Bran watch) for content scheduling and planning will be beneficial.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, or a similar field.
• Experience with influencer marketing and community-building strategies.
• Basic knowledge of video production techniques and editing for short-form content.
• Familiarity with social listening and engagement tracking tools.

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Introduction

• To develop, operationalize & successfully integrate the category selling solutions, initiatives and merchandising strategies for an enhanced customer shopping experience in order to optimize sales and profit growth.

Job description

• Provide operational input into category strategy based on review of previous years’ operating plan
• Review and influence selling formats to optimize in store displays that is strategy reflective
• Co-create, co-ordinate and update input for annual format and blue print review i.t.o macro space allocation, flows and adjacencies in line with category strategic shifts.
• Co-ordinate and co-create the category annual Capex requirements
• Formulate design and implementation briefs for sign-off
• Manage trials and conduct rollouts and PIR’s
• Manage Seasonal execution in line with the ILF by:
• Translating the seasonal strategy into a fully integrated FOF per trading phase
• Manage the Seasonal model store process & workshops
• Create and deliver a Demo & tastings plan to enhance customer experience
• Co-create and develop Communication tools – implementation briefs, seasonal trading note, KTS, MSW communication
• Co-create and develop execution principles with annual review & update

Drive seasonal trade through:

• Delivery of trend analysis and data interpretation to influence tactical plans across the category and stores
• Managing the delivery of sell more unit campaigns 
• Ensure the successful Selling execution of New & modernised stores
• Conduct regular store visits to identify opportunities for execution improvement and sales opportunities to drive L4L performance.
• Ensure the effective communication and in store implementation of agreed macro and micro space and merchandising principles in line with category strategies.
• Continuously improve category merchandising and proactively seek opportunities to drive category and business growth.
• Deliver to category launches in line with the Integrated Launch Calendar.
• Ensure the delivery of agreed macro and micro space and merchandising principles in line with category strategies.
• Ensure that micro space layouts (shop within shop) accurately reflect the customer decision tree and category strategy.
• Continuously improve category merchandising and proactively seek opportunities to drive category and business growth.
• Deliver to category launches in line with the Integrated Launch Calendar.
• Identify and influence range and catalogue opportunities and ensure micro space optimisation.
• Participate in setting selling and category team objectives, goals and agreed ways of working.
• Coach & develop store candidates and divisional launch teams to enable succession pipeline
• Drive integration and partnership with key stakeholders to enable strategy execution and effective launch of initiatives.

Minimum requirements

• Relevant business degree or diploma  (preferred)
• 3-5 years relevant retail experience (or combination for store/buying/planning)
• Demonstrates passion for and commitment to excellence, the customer, the Woolies brand and organisation, each other, South Africa, transformation and sustainability
• Role models the Woolies values: Quality and Style, Value, Service, Innovation, Integrity, Energy
• Demonstrates a commitment to high performance – is delivery focused and goal driven, flexible and thrives on and responds to performance feedback
• Understands themselves and the impact they have on the people they interact with and the organisational culture
• Adjusts their behaviour accordingly
• Plays a leading role in driving sustainable transformational initiatives at an operational level
• Is recognised by their leadership team, peers and reports as competent
• Builds strong networks and strategic relationships with internal and external stakeholders
• Engages and connects people to enable delivery of BU operating plan.
• Consistent in their decision making and owns the consequences thereof due to strong business understanding and commercial knowledge.
• Demonstrates attention to detail and reacts to commercial and customer issues within their operation.
• Manages people to execute BU operating plan.
• Manages delivery in a positive and consistent way
• Plan and Organise
• Think and act commercially (Trade Optimisation)
• “Conceptualise” or “generate ideas”
• Formulate selling solution and implement shorter-term tactical plans that are cost-effective, efficient and realistic
• Able to analyse and interpret data
• Communicate and influence at various (using networks and relationships)
• Project management skills
• Retail Space and Display Management
• Able to provide input into Range and Catalogue Management
• Able to provide input into Supply Chain Management
• Able to provide input into Value chain optimization
• Knowledge of Foods and the buying groups
• Good communication and business writing skills
• Good understanding of the Foods retail business and Brand DNA

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Introduction

• To achieve the Snacking and Gifting team’s goals by providing administrative support to the Buying Team and to ensure the smooth running of the department.

Job description

• Administrative Work-related tasks.
• Daily communication with the supplier base and weekly reconciliation.  
• Communication with buyers/planners regarding supply, static, pricing and availability
• and facilitating corrective action required at supplier base.
• Provide ordering support.
• Maintain Static data.
• Provide general administrative support to the Commercial team.
• Ensure all Price and Pack information is transmitted accurately to all suppliers.
• Prepare departmental reports, Excel worksheets and Word documents: eg:
• Weekly sales reports per supplier.
• Weekly supplier shorts (order fill) reports.
• Sending out weekly snapshots to teams
• Communication of Promotional Planner and managing supplier’s completion of Promotional Check Sheet timeously with correct flashes.
• Submissions to trade planning, checking off ticketing and DD accuracy.
• Loading promotions and submitting on FPP.
• Departmental operating expense capturing & management. Disbursing PO’s and tracking packaging payments, write off and rebilling’s.
• Applying for barcodes and loading new line static on FILA and JDA.
• Booking of meetings rooms, coffees, and supplier parking.
• Compile, update, and maintain supplier files.
• Ad-hoc administrative duties
• Taking meeting minutes when necessary
• Handle ad-hoc queries and requests.
• Preparation of Contracts and Trading terms
• Maintenance on JDA with Supplier Split adjustments, trunking rules, lead times etc.

Minimum requirements

• At least 2 years relevant administration experience
• Matric (Grade 12)
• Accounting diploma an advantage
• System experience of Supplier portal, COGNOS, CAM, JDA FF, FILA, RMS, FPI , FPP, ORACLE and COM share knowledge advantageous
• Computer literacy skills – Proficient in Excel, Powerpoint, MS Teams and Word
• Basic understanding of retail accounting practices
• Basic understanding of Buying and Planning Knowledge

Behavioural Skills:

• Team Player.
• Administration orientation with high levels of accuracy & attention to detail.
• Initiative – ability to anticipate Buying Team member’s requirements and react in advance.
• Ability and willingness to take routine decisions in the absence of Buyer.
• Planning and organizing skills.
• Good communication skills (verbal and written).
• Deadline orientated.
• Good interpersonal skills
• Customer Service Orientation
• Ability to work under pressure
• Attention to detail and Analytical ability
• Integrity and ability to maintain confidentiality
• Work with team at varying levels
• Results driven and proactive
• Connecting People.

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Introduction

• To ensure the production and selling of safe, innovative and excellent product at a competitive price for the Woolworths customer sold through the in-store butchery and seafood counters. To manage our Joint Venture partners who run our service counters being Butchery Counters & Seafood Counters to ensure a world class butchery & seafood product offering with exceptional customer service in our Woolworths stores. To provide leadership and direction to maximize sales and minimize losses through outstanding customer care (including technical product knowledge) within designated departments, while contributing to the overall performance of our Protein Counters, ensuring chain store image and disciplines are adhered to in the KZN Region.

Job description

• Identify and effectively manage Food Safety risks on the Counters, mainly focusing on KZN Counters
• Assess the quality of products and processes to maintain the quality of products for the customer and to safeguard the reputation of WW
• Implement business and technical strategy
• Ensure compliance and adherence to Woolworths technical policies within the supply base in accordance with legal requirements and international best practice
• Effectively manage supplier performance with respect to food safety and quality
• Effectively manage counter performance with respect to food safety, quality, cutting and presentation standards
• Ensure continuous professional development
• Excellent personal attributes that underscore team integration and execution
• Effective representative of the protein technical & commercial teams in stores
• Drive sales and ensure product availability by working with internal and external parties
• Identify lost opportunities & implement strategies for continuous improvement
• Be able to travel as required between KZN, Gauteng & Cape Town Regions to benchmark protein service counters & improve ways of working with stores & Joint Venture partners
• Assist and resolve all issues being experienced by our Joint Venture partners in running the Butchery & Seafood service departments
• Co-ordinate all service counter in-store promotions
• Ensure the right product reaches the right stores timeously
• Liaise with prepacked Meat & Seafood departments on the planning and implementation of like-for-like matching promotions between counters and prepacked product ranges
• Lead the opening of all new service counters
• Develop relationships with store management to ensure integration between Woolworths & Joint Venture partners
• Develop regional store structure for the butchery and seafood service counters
• Monitor and report via Comp Shops on competitors’ activities on price of products, ranges etc.
• Regular travel to outlying WW stores (like Nelspruit ; possible future expansions in PE, Garden Route etc.)
• Develop Service Level Agreements with our Joint Venture partners
• Update and maintain operational manuals

Minimum requirements

• BSc Food Science / BTEC Food Technology
• Minimum of 3-5 years relevant experience or equivalent programs in the retail or production environment
• Essential hands-on experience of butchery cutting standards and methodologies and / or seafood processing
• Knowledge of meat cuts and / or fish species will be an advantage
• Knowledge of the cooking of meat and seafood will be an advantage
• Knowledge of Meat & Seafood legislation.
• Knowledge of supply chain and supplier principles & processes
• Relevant industry understanding of retail and meat production
• Knowledge of store operations, customer profiles, locations and competitors will be an advantage
• Ability to set and improve quality standards within supply base
• Ability to drive technical and product compliance
• Ability to negotiate and communicate at all levels (both written and verbal)
• Disciplined and self-driven individual
• Proven commercial aptitude with ability to understand and use financial indicators (cost optimization, data analysis & trend spotting, forecasting etc.)
• Proven analytical and process ability
• Good problem-solving skills
• Good understanding of risk assessment and management of food safety
• High energy level and positive attitude with a passion for Food
• Strong leadership & project driving skills to lead WW Regional Managers & Joint Venture Suppliers & WW Divisional & WW Stores teams to execute our strategy
• Strong Networking, presentation and integration skills
• Quality & Innovation / continuous improvement mindset
• Must be computer literate with excellent working knowledge of Office and the web
• Must be in possession of a valid driver’s license

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Introduction

• As a Senior Product Developer in a world-class food retailer, you will champion our customer centric product strategy within our Food Service division, which includes WCafe and Now Now. Your key focus will be to develop and deliver innovative, commercially viable product solutions that are anchored in quality and sustainability that will influence the way our nation eats. You will lead and inspire world class teams and collaborate with key stakeholders to influence, guide and steer the execution of a customer centric product strategy.

Job description

• Influence strategic product direction and implement and apply into category development plans for the relevant department(s)
• Drive and uphold a world-class sustainable product and packaging standard and framework.
• Support, mentor, and collaborate with teams and key stakeholders to deliver industry leadership position.
• Inspire and cultivate a thriving culture and an environment of creativity, growth, knowledge and empowerment.
• Influence, set and drive product development processes and supporting systems.

Minimum requirements

• Relevant Degree/ Diploma/ Qualification in Food and Consumer Science, Chef, Restaurant Industry management & operations.​
• 5-8 yrs experience in the food industry or relevant Foodservice industry experience
• Minimum 3 years' experience in Food product development, Retail, FMCG brand management or hospitality essential
• Experience of working cross functionally or within a matrix organization
• Network of Food supplier relations – Local/ International
• Strong project management and leadership skills would advantageous.
• MDP course or equivalent would be beneficial.
• Willingness to travel locally and internationally.