Jobs Available at AFMS Group

Key Accountabilities/ Principal Responsibilities

Contractual Strategy and Management

• Develop, agree and manage a robust strategy and annual plans for the contract, to meet the contractual requirements, as well as operational and financial business targets
• Ensure the contract is optimally structured, managed and populated to increase operational efficiency
• Focus on future direction of contracts, to include implementation of continuous improvement initiatives that strengthen the customer relationship to enable the success of future longevity of the contract
• Ensure a best practice framework is in place for the delivery of the contract, using processes, procedures and systems aligned to the company quality policy
• Conduct regular reviews of processes, procedures, plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports
• SLA Management, compliance & governance
• Performance reporting to the Client

Business Development

• Develop strong market knowledge of existing and potential clients, and keep AFMS informed of business growth opportunities aligned to strategic objectives
• Provide in-depth analysis of markets, industry trends, competitors and clients to improve strategic planning and decision making
• Develop and implement relationship strategies to maximise opportunities for securing new business
• Identify new / future services that would provide AFMS with a competitive advantage or profitability.
• Develop tender documents at a consistently high standard

Customer, Community and Markets

• Represent AFMS when meeting with the customer, stakeholders, and end user, in order to enhance the company reputation and foster a partnership approach to the relationship throughout the contract
• Lead customer service excellence and continuous improvement culture, so that the business remains at the leading edge of service delivery and value
• Maintain and develop strong relationships with the client and other stakeholders to secure the necessary support for the efficient performance of hard and soft service operations and maintenance 

Leadership

• Meet the key performance areas according to the targets agreed upon in the areas of management of the client and contractor interface
• Manage and oversee the functional departments of hard and soft services operations and ensure performance is delivered to appropriate standards within agreed upon time frames and budget allocations 

Financial Management

• Ensure business development strategies are in place, to deliver contract expansion aspirations in line with the business commitment
• Ensure effective financial management is in place to achieve turnover, profit and to meet legal requirements
• Report monthly on P&L and annual forecast  

Key Skills and Experience

• Grade 12
• Ideally have a degree, or hold a professional qualification in Facilities Management / Business Management
• Minimum 8 year experience at senior management level, preferably in hard and soft FM services, with at least 5 years Contract Management experience
• Hard & soft services operational knowledge would be advantageous
• Must have extensive experience in leading a diverse, multi-cultured, multi-disciplined workforce
• Must have managed commercial and contractual elements
• Must have managed resources and sub consultants
• Must have working experience with managing budgets, including costs and profitability
• Advance computer skills including presentation material

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Primary Duties

• Maintain central plants (chillers, pumps, towers & controls)
• Maintain DX plants (package units, RACS, splits)
• Maintain VRV systems and electrical panels
• Maintain and troubleshoot building management system
• Supervise junior staff
• Liaise with customers on a daily basis
• Perform standby duties as per roaster
• Work unplanned hours in case of an emergency to ensure business continuity
• Perform any other duties as delegated by Management
• Carry out repairs on HVAC equipment as per client requests and in accordance with SLA and operational rules
• Dispose of hazardous waste in line with the OSHACT 

Secondary Duties

• Ensure each planned maintenance job card has task sheet attached
• Ensure that all staff working on the job have appropriate PPE
• Ensure that risk assessment and LOTO procedure have been followed
• Ensure all tasks relevant to the planned maintenance are carried out satisfactorily, in accordance to legal requirements and OEM
• Complete job card in full and obtain completion signatures.
• Submit completed job card for closing
• Report any follow-up work and any safety related matters noticed.
• Complete plant log book 

General

• Train, develop and uplift junior staff through knowledge and skill transfer
• Ensure that all tools used are well maintained, and the correct tools are used for the relevant trade
• Maintain good house-keeping in areas of responsibility
• Give feedback to helpdesk at each critical phase of the repair job
• Demonstrate teamwork and readiness to assist fellow employees.
• Adhere to AFMS Policies, Protocols and Procedures
• Ensure compliance to Occupational Health and Safety Act
• It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.  
• Prescribed procedures may be amended by management as and when required

Key Skills and Experience

• Grade 12
• Minimum of 5-7 years of experience as an HVAC technician, with extensive experience in managing complex systems in residential, commercial, and industrial environments.
• Experience on Central Plant
• Nationally recognised HVAC Qualification (Post Trade Test / N3)
• Industrial refrigeration Trade Test
• Valid driver’s licence (Code 8)
• Knowledge and good understanding of applicable Health & Safety regulations and procedures
• Willing and flexible to work extended hours and/or outside of normal working hours where required

Licenses/Certifications

• SAQCC Gas License for handling refrigerants.
• Trade Test Certificate in Refrigeration and Air Conditioning (Red Seal non-negotiable)
• Valid driver's license with a clean driving record

Skills

• In-depth knowledge of HVAC systems, components, and controls
• Proficient in diagnosing and repairing HVAC systems and components
• Ability to read and interpret technical diagrams, blueprints, and schematics
• Proficiency with HVAC tools, equipment, and software
• Strong communication and interpersonal skills
• Leadership experience with the ability to manage and train teams effectively

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Talent Acquisition

• Act as a talent advisor with key stakeholders to identify innovative recruitment strategies.
• Create and implement end-to-end hiring processes to ensure a positive experience for candidates
• Form close relationships with hiring managers to ensure clear expectations for candidates and interviewers
• Manage day-to-day implementation recruitment process, from conceptualization through to the completion of the offer of employment
• Oversee the creation and management of requisitions, including sourcing, screening, and interviewing qualified candidates.
• Implement recruitment best practices, ensuring that attracts the best-qualified candidates and keeps in line with industry trends.
• Conduct company needs analysis to identify scarce and critical skills required
• Create job descriptions and interview questions that reflect the requirements for each position
• Source applicants through online channels, such as LinkedIn and other professional networks, including referrals, passive recruiting, job boards, campus events, Internet mining, and networking events.
• Check candidates’ references and credentials, verifying experience and backgrounds
• Screen and vet candidates to include salary negotiations serving as subject matter expert and point of contact.
• Oversee the onboarding process to ensure new hires are integrated smoothly and effectively into the organisation
• Identify and implement improvements to the recruitment process.
• Build and maintain talent pipelines specific to the forward market and organizational goals.
• Partner with organisations such as universities, professional bodies and industry groups to access a broader talent pool
• Stay updated on industry trends and best practices in all aspects of talent acquisition
• Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders

Talent Development

• Develop unique training programs to fulfil employees specific needs to maintain or improve job skills
• Create, organise, plan, and present various forms of skills development for employees
• Assess training and development needs through surveys, interviews, and communication with managers
• Develop collaborative employee development partnership with department leadership and HR support teams
• Conduct regular analysis of the organization’s staffing needs, and feedback received from employee off-boarding, in relation to its strategic objectives
• Use data to identify external training opportunities and/or develop and conduct presentations and training to improve skills, create competencies, and build knowledge of the staff
• Provide ongoing program reviews and update existing tools and resources to remain current
• Maintain accurate and up-to-date career development records and reports.

Employment Branding

• Develop and implement employment branding strategies that enhance the company reputation as an employer of choice
• Devise and implement sourcing strategies to build pipelines for potential applicants
• Build a strong employer brand by promoting the Company value proposition to potential candidates and by showcasing the company culture, values, and benefits
• Reinforce the company brand through creating and implementing the end-to-end hiring process to ensure a positive employment experience for candidates
• Seek opportunities to participate in job fairs, recruitment events, facilities management networking events, etc.

Learning and Development

• Manage and administrate learnerships, mentorship or any other formal training deemed necessary for the development of the Company L&D strategy
• Collaborate with Training Authorities/ Skills Development Functions and Services. Industry Bodies and external Service Providers to ensure that learnership programmes are managed efficiently
• Manage and monitor that Learnerships are effectively implemented, and the learner competency and retention rate is high
• Manage and oversee learnership induction training
• Align learning and development with the Employment Equity and Workplace Skill Plan goals targets
• Integrate Skills Development strategy with the National Skills Act and SETA scarce skills needs
• Ensure training needs identified by EE Committee are addressed and implement in consultation and in line with L&D strategy.
• Provide relevant Learning and Development input for Company BBBEE statistics.
• Analyse, prepare and present reports as required for the Business Leadership, outlining objectives and accomplishment of outcomes. And recommend best practices
• Submit Workplace Skills Plans (WSP) and Annual Training Reports to SETA as required
• Conduct follow-up studies of completed training to evaluate and measure results

Employment Equity

• Monitor recruitment, promotion, learning and development processes in terms of achieving Employment Equity objectives
• Partner with line management to ensure company EE plan is consistently practised, supported and adopted in line with management principals, policies, processes and procedures
• Support EE committee with all employment equity recruitment and training interventions
• Report to relevant Management on the status of employment equity and highlight discrepancies, concerns and opportunities to overcome barriers for achievement

People Management

• Upskill and coach hiring managers across business units on interview skills, job profile design, hiring practices and talent management
• Coach and support leadership in methods to determine training needs, personal development plans, assessment methods and measurement systems
• Conduct regular meetings with management leaders to ensure compliance to career development plans
• Consult with and manage external recruitment agencies and ensure SLA’s are in place with the company
• Ensure teams are kept up to date of company recruitment initiatives, changes, and any new policies etc.
• Oversee, coach and manage the talent acquisition team in the full process of recruitment, from conceptualization through to the completion of the offer of employment
• Ensure staff adherence and full compliance to all AFMS Human Resource and Labour Relations recruitment and talent management policies in line with legislation and codes of good practice

Qualification and Experience Requirements

• Grade 12
• Bachelor’s degree (or equivalent) in human resources management or similar field
• At least 4 years of experience in a talent acquisition or similar role
• Experience in full-cycle recruiting, using various interview techniques and evaluation methods
• Experience in using LinkedIn Talent Solutions to proactively source candidates

Professional Registration Body

• Professional credential, such as HR Certification Institute

Minimum Knowledge Requirements

• Proficiency with social media, CV databases, and professional networks
• Knowledge of applicant tracking systems
• Proficiency in documenting processes and keeping up with industry trends
• Strong knowledge of appropriate Acts (LRA, BCEA, EEA)