Jobs Available at Allan Gray Proprietary Limited

Job Summary

Processing of incoming exit instructions (AGPE, AGPR, AGRA, AGLA & AGEN) in respect of:

• Withdrawals
• Court Orders
• Validate and verify exit instructions.
• Ensuring that all FICA requirements are complied with (where relevant).
• Liaise with clients, members and IFA’s on exit instructions.
• Timeous processing within SLA's.
• Continuous focus on process improvements to improve efficiency and reduce risk.
• Draft and maintain all process related documents.
• Efficient handling of enquiries from clients, members and IFA’s.
• Consulting with Legal, Tax and other departments.
• Providing clients, members and IFA’s with superior levels of service.
• Maintaining an audit trail of all interactions with clients, members and IFA’s on Siebel.
• Ad hoc duties and projects.

Job Responsibilities

• Effective management (planning, organizing, scheduling).
• Self-disciplined and ability to function well under pressure.
• Good verbal and written communication skills.
• Ability to work effectively as part of a team.
• Self-motivation and ability to work autonomously.
• Accuracy and exceptional attention to detail.
• Excellent problem solving skills.
• Diligent, trustworthy and responsible.
• Excellent time management skills.
• Methodical work ethic.
• Good judgement and discretion.
• Good knowledge management skills.

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Job Responsibilities

• Extracting test requirements for user stories, 
• Designing and creating test cases, 
• Estimating effort for testing tasks, 
• Manual testing of applications, which includes front-end, system integration, regression, and end-to-end as well as exploratory testing, 
• Managing and maintaining manual regression test suites, 
• Product risk mitigation, thereby limiting defects in production, 
• Collaborating closely with developers and business analysts in identifying, logging, and verifying defects in a defect tracking system, 
• Collaborating with other teams in INST IT for integration testing. 
• Assist in production support issues and queries.
• Liaise with IT Ops and other Domains for support to resolve or assist with fixes.
• Continuous improvement initiatives specifically with regard to quality and performance

Skills and Experience Required

• Attention to detail, 
• Data analysis and reporting skills, 
• Good verbal, written and interpersonal communication skills, 

Ability to  

• Manage own time and get tasks done, 
• Grasp concepts and understand the systems being tested, 
• Deal with complexity, 
• Deal with high variability of work and context switching, 
• Be comfortable with a fair amount of unpredictability in daily tasks.
• Resolve issues and overcome obstacles
• Able to engage with others to gather information

Education

• 5 years test experience 
• Basic SQL skills
• Relevant Business/ Commerce/ IT degree. 
• Testing fundamentals training / Test certification would be advantageous.
• Exposure to Agile methodologies (e.g. SCRUM) would be advantageous