Jobs Available at ATNS

Job description

• Office Management & Administration: Accurate record keeping. Capture data, maintain confidentiality, and ensure safekeeping. Receive and process ATS staff training requests, ensuring that all required documents reach Human Capital. Process staff licenses, ACSA permits for employees and contractors and medicals for staff when required. Order, distribute and control stationery and refreshments as per policy stipulations. Process the medical claims of Air Traffic Controllers when required. Check and respond to e-mails accurately and timeously. Receive and distribute AIP (Aeronautical Information Publication) to stations. Ensure safekeeping of staff licenses as required. Submit staff subsistence and travel (S&T) claims to Payroll timeously. Ensure that monthly overtime for ATS Staff is captured and processed timeously as per Payroll Process. Perform any other administrative tasks as instructed by the relevant manager(s). 
• Secretarial Services: Arrange all meetings timeously and inform participants properly of the agenda, venue and time Distribute all documentation for meetings timeously, namely agenda, minutes of the previous meeting, presentation, etc. to participants. Ensure that meeting packs are professionally prepared. Take minutes in meetings when required and transcribe. Distribute the minutes of the meetings within seven working days. Ensure that documents are typed accurately and timeously. Arrange travel and accommodation when required to. Process mail, and receive and dispatch couriered packages.
• Procurement & Finance Management: Submit purchase requisitions for ATS Operations in accordance with the Procurement process. Follow-up on official orders with suppliers. Send all source documents to creditors timeously for payment. Ensure that all monthly contract payments are done. Assist Creditors department with updated monthly statements from suppliers and or any other information needed. 
• Quality Management: Implement ISO procedures as per the Quality Management manual. Facilitate the review of QMS procedures, directives and instructions. Publish QMS procedures, directives and instructions on the ATNS portal. Update notification of changes to filing indexes. Follow-up on Continuous Improvement Reports to ensure compliance.
• Stakeholder Relations Management: Develop and maintain sound working relationships with internal and external 
• stakeholders. Liaise with and engage relevant stakeholders in dealing with issues and queries and assist with communication to and from the Head’s office. Appropriately attend to incoming and outgoing instructions and responses to and from the Head’s office.

Formal Qualifications

•  Grade 12 or equivalent
•  Office Administration qualification

Experience

• At least 3 years office administration experience or equivalent

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Job description

• Align daily operations with Operations targets and objectives, and business requirements, ensuring achievement thereof through multidisciplinary coordination across the Air Traffic Control Centre. Facilitate the execution of the Air Traffic Service Unit's business plan to support achievement of strategic Operations business objectives.
• Comprehensive Oversight and Resource Integration - Continuously monitor the performance of all operational positions within the Air Traffic Control Centre, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. Regularly review operational protocols and procedures, updating them as necessary to reflect best practices and the latest regulatory guidelines. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands. Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.
• Regulatory Compliance and Quality Assurance - Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.
• Operations Supervision and Training - Provide continuous operations supervision over air traffic services, assisting with oversight in various ATS areas of the ATSU. Lead and oversee operational training within the ATSU, recommending personnel for Designated Examiner certification and ensuring high standards of proficiency and knowledge. Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations. Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively. Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.
• Coordination with CAMU and Aeronautical Information Management - Establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow and optimal sector configurations. Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. Stay informed of broader airspace management trends and developments, ensuring the Centre's practices are aligned with national and international standards. Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety. considerations.
• Client Experience and Continuous Improvemen - Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.
• Emergency Response Leadership and Incident Management - Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support the Regional Manager ATS in overseeing investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.
• Operational Proficiency and Examination Preparations - Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain personnel operational proficiency by standing watch in various operating positions, setting a standard of continuous personnel development.
• Governance, Compliance, Risk Management & Reporting -Support the Regional Manager ATS with the implementation of a robust governance framework for the ATS Unit. Monitor and ensure compliance of air traffic service at the ATSU with all relevant ATNS policies, processes and procedures, and relevant legislation. Support Regional Manager ATS with managing the ATSU’s performance against strategy and set targets and objectives. Support Regional Manager ATS with ATSU’s projects' overall risk assessment and issue management. Ensure compliance with relevant legislation, policy and standards. Prepare ad hoc reports as required.
• Stakeholder Relationship Management - Establish sound relationships with all key stakeholders through continuous engagement and communication, including CAMU, ARCC, AMC, ACSA, and FRS to support ongoing alignment and collaboration. Adapt Air Traffic Management service delivery as practically as possible to meet client needs and expectations (Sector demand management). Participate in internal and industry collaborative decision making to ensure the delivery of air traffic service is aligned to business requirements. Build and maintain effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery.
• Financial Management - Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Support the Regional Manager ATS with the development, utilisation, and management of the ATSUs budget. Ensure effective management of operational costs to support efficient utilisation of financial resources. Ensure compliance with ATNS Finance policies and processes.
• People Management - Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce deployment at all times. Manage employees in accordance with HC policies and processes. Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, and report absenteeism issues to management and Human Capital. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage the performance of direct reports in line with the performance management process. Conduct talent reviews of staff as required by the HC Talent Management process. Ensure high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives. Manage performance outputs of the team/pool by using the performance management system and taking corrective action promptly and effectively. Mentor and coach staff as required to ensure continuous development and availability of the required skills at all times. Ensure the transfer of knowledge and skills to enable sustainability within the team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the team.

Minimum requirements

Minimum Qualifications

• Matric
• Air traffic control qualification / rating
• Grade 2 Instructor Certificate

Additional Requirements

To complete the following courses within 12 months of appointment:

• Qualified Search Mission Coordinator (SMC)
• Management Development Program (MDP)
• Grade 1 Instructor

Minimum Experience

• A current validated ATC license in a relevant discipline with the Air Traffic Control Centre.
• At least 5 years applicable ATC experience coupled to 2 years on-the-job instructional experience in the current position

Added Advantage

• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

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Job description

• Flight Procedure Design - To manage and lead the flight procedure design section through enacting the Regulatory and SMS processes.  Accountable to Head ASM & TA with regard to managing the FPDO.  Reporting to Head ASM & TA and the SACAA including addressing safety concerns or identified deficiencies within the FPDO.  Accountable for overall progress, reporting and completion of projects, DOT KPI’s and client service requests as per contracted agreements.  Validation and approval of Flight Procedure Designs in accordance with all relevant ICAO SARPS, CARS and CATS requirements.  Ensure compliance of Procedure Design Reports, Charts, Textual Description, drawing file, methodology, assumptions, calculations, user request specifications, aeronautical data and obstacle assessments through quality assurance (checklist) in line with ATNS SMS.  To maintain record of all documentation for audits and SMS.  Provision of Procedure Design Approval Letter for submission to SACAA with approved Procedure Design Packages.  To verify and ensure by accepting responsibility and accountability that designs are produced in accordance with all relevant ICAO SARPS, CARS and CATS requirements.  Review and managing of procedure design processes and procedures.  Conduct safety assurance of proficiency assessments to ensure the continued maintenance of standards and regulation.  Evaluation of findings and documentation of mitigation action in accordance with Third Party Ground Validation Reports and/or the SACAA review approval reports.  To document areas of non-compliance to prevent reoccurrence of safety issues relating to Flight Procedure Design.  Ensure compliance with environmental regulations by ensuring that environmental & noise sensitive areas are identified & considered in designs.  Provide inputs into Safety Group Meeting as PANS-OPS representative.  Provide guidance with regards to safety assessments relating to Flight Procedure Design.  Provide guidance to ensure implementation of recommendations resulting from SACAA Part 173 and 177 audits.  Ensure compliance with all relevant ICAO SARPS, CARS and CATS requirements. Provide inputs into the ATM and safety roadmaps.  Provide relevant inputs to ICAO state letters.  Manage and review the FPD/Charting training and standards maintenance program.  Identify, monitor assess and address designer/charting competency issues.  Develop, manage and oversee PANS-OPS and Charting OJT programmes.  Receive and disseminate 3rd party Applicants, and oversee the conduct of obstacle evaluations in accordance with ICAO DOC 8168 Vol II and Annex 14 by obstacle evaluators
• Marketing and client interaction (Internal and External) - Communicate FP Design services available to potential and existing clients.  Draft formal quotations based on client requests or instruction from BD.  Pursue new business opportunities in conjunction with Commercial Services.  Liaison with internal and external clients including proposals/quotes and associated meetings.  Advising and partaking of technical work groups and committees.  Provide input concerning ATM system development and implementation committees and work groups processing.
• Flight Procedures Design, data management and Airspace Design  - Design Flight Procedures and Airspace as per AP005/FPD Operations Manual, including ICAO DOC 8168 Vol II and ICAO DOC 9906 Vol I and ICAO DOC 9613 criteria accepting responsibility and accountability that designs are produced in accordance with the relevant criteria and the SACAA Manual of Procedures, that designs are compliant for the safe operation of aircraft.  Adherence to South African Civil Aviation Regulations.  Regular production of Design Drawings.  Production of detailed Flight Procedure Design reports, tabulations, textual descriptions and supplementary information for submission to the SACAA or external clients.  Production of Calculation records.  Provision of professional advice regarding Airspace Design in terms of PANS-OPS requirements.  Provision of consultation services internally/externally as and when required concerning Flight Procedure.  Consultation, co-ordination and liaison with clients.  Ensuring compliance with NEMPAA and other environmental considerations.  Verification of flight procedure designs.  Remain knowledgeable with respect to all ICAO developments in flight procedure design, AIS and ATM operational concepts.  Remain knowledgeable with respect to all ICAO developments in flight procedure design and airspace design.  Provision of technical advice and input to the airspace design function.  Provision of accountable advice and input to internal or external stakeholders regarding new, existing, amended or suspended instrument flight procedures.  Preparation of information regarding flight procedure design activities within ATNS at workshops.  Maintain Pans-Ops competency through training plan.
• Research and position ATNS globally  - Conduct research into new technology, Instrument Flight Procedure developments and Aeronautical Navigation advancements.   Provide specialist consultancy services to ATNS and third parties.  Identify and undertake research and development projects where required that will advance the corporate safety objectives of ATNS.  Participate in Instrument Flight Procedure Panels/workshops/conferences as relevant.  Represent ATNS at local stakeholder forums.
• Associated Management and General Duties - Provide input into PANS-OPS section budgeting requirements.  Plan and provide input on PANS·OPS/Charting section personnel requirements.  Effective Office Management and personnel resources, the creation, maintenance and review of Job Descriptions for Flight Procedure Specialists.  Engage Interviews applicable to the Flight Procedure Design.  Plan and provide input on PANS-OPS section training (in-house and external) and instructor training requirements.  Management of Flight Procedure Design office infrastructure including software requirements to ensure efficient operations.  Provide professional advice into the development of relevant Civil Aviation Legislation.  Implementation of all new ICAO developments and SARPS within the Flight Procedure Design and   Cartography Scope. Establishment, amendment or change of FPD/Charting internal operations manual.   Establishment, amendment or change of FPD management procedures as and when required.  Establish and maintain training manuals as required, including progress tests, reports, and training logs as per South African Civil Aviation Regulations and ICAO DOC 9906 Vol II for in-house and external training.  Record Management of the Flight Procedure Design and Charting Office, as per ISO, Legislation and the ATNS filing system.  Assessing of proficiency for internal and external FPS trainees.  Amendments, Maintenance and Input to internal Quality Assurance procedures concerning FPD/Charting in accordance with ISO 9001:2015.

Minimum requirements

Minimum Qualifications

• Bachelor Administration or equivalent tertiary qualification                
• BASIC and Advanced PANS-OPS. Course required in line with ICAO requirements, having completed the 18 months mentorship.
• Training in Procedure Design aided software, preferably PFDAM
•  On-the-job Instructor course

 Years of Experience

• 5 Years PANS-OPS Design experience (Senior)
• 3 Years in air traffic service environment; preferably air traffic control in approach/procedural/radar control environment, or Aircrew (Pilot/Navigator: Instrument environment) operational experience. 
• 2 Years OJTI experience