Jobs Available at Danone

KEY AREAS OF RESPONSIBILITY

Planning for Sales Effectiveness

• Identify store objectives to achieve sales growth and volume objectives
• Investigate and integrate consumer, shopper, customer and channel insights to identify growth opportunities and propose action plans to influence shopper behaviour
• Compile an area business plan that is agreed with the Regional Manager and understood by the merchandisers and customers
• Contribute to both the brand Image and customer service orientation in the outlets
• Understand the category health and nutrition benefits, and brand attributes to enable effective in-store execution

Sales Execution

• Negotiate the implementation of the Danone objectives with customers, giving recommendation for increasing sales
• Use basic selling skills to reach a commercial agreement with customers
• Manage the outlet order  processes by checking stock and stock control figures, negotiating the suggested order with the customer, and authorise volumes
• Execute action plans in each outlet for sales growth
• Ensure volume targets are achieved
• Effectively implement in-store Point Of Sale objectives
• Manage merchandising standards to merchandisers and ensuring that merchandisers files are updated, and merchandiser order cards are completed
• Manage the back up storage facilities to ensure that stock is properly handle at all times
• Put plans in place to rectify any deviations from Danone sales and merchandising standards
• Achieve sales and market share targets for the predefined area of customers within a specific geographic area

Policies and Process

• Adhere to all Danone policies and procedures at all times
• Adhere to the Work in Safe Environment (WISE) Policy at all times
• Conduct relevant safety training with in-store merchandisers
• Ensure compliance to personal protective equipment (PPE) at all times
• Be responsible for the proper usage and management of tools and technology

Controls

• Manage in-store returns by adhering to the returns policies and procedures, reporting all returns, checking the returns book, and conducting maintenance on the returns book, ensuring that returns do not exceed the targeted percentage
• Effectively manage close-to-expiry stock to minimise the level of returns
• Get the relevant authorisation to move expired stock
• Analyse KPI’s and continuously close the gaps between results and objectives

Relationship Building

• Manage store issues independently by ensuring positive working relationships with customers
• Manage the Field Sales Force and merchandising staff to maintain positive relations with customers
• Maintain the lines of communication with the Sales Strategy and Planning Department

Administration

• Prepare call plans for complex calls
• Complete sales administration such as preparing relevant reports and conducting survey

About you

• Matric
• Marketing or Business related qualification will be beneficial
• 3 Years Sales Experience

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MAIN RESPONSIBILITIES

Convey healthcare solutions and value to the customers:

• Convince HCP’s on the health and costs benefits of enteral nutrition for both patients, HCP and funder
• Provide nutritional solutions to customers based on the broad range of products that Nutricia has available

Be an expert in competitive selling:

• Convince HCP’s to use Nutricia products by pointing out the health and costs implications of the benefits of Nutricia’s products
• Provide customers with rationale that Nutricia products will deliver better results for their patients versus competitor products
• Ensure ongoing usage of Nutricia products

Be a partner of the local customer network:

• Provide high quality service to your customers in terms of quick problem solving, being a liaison between the client and Nutricia office and minimize the barriers for your clients to use Nutricia products.
• Provide clients with new and interesting medical education

Own your territory:

• Manage your territory as an entrepreneur by balancing your time and effort on those clients that show most potential and loyalty.
• Manage your Key Accounts by ensuring you have a professional relationship with all stakeholders in Enteral feeds (Specialist, Dietician, Pharmacist, Nursing staff, buyers) that will enable continuous increased usage of Nutricia feeds
• KOL management (to identify and build KOLs relationships with them to strengthen our market position)

Other:

• Contribute to business intelligence (monitor competitor activity in area and report to  marketing on a monthly basis)
• Develop self & Others

About you

• 2 – 3 Years Experience in a similar role will be an added advantage (EC)
• Must have a valid driver’s license
• Medical education (Dietitians, Nurses, Pharmacists etc.)
• Motivated, results driven and ambitious personality
• People person
• Willing to travel