Jobs Available at Metso Outotec

WHAT YOU’LL DO

You are responsible for the following per your allocated area of responsibility:

• Responsible for managing daily deliverables of the contract on site.
• Including but not limited to the following operations:
• Operations & Maintenance
• Project upgrades and modernizations
• Responsible for the Health & Safety Culture on site.
• Responsible for delivery according to the scope of contract and any deviations from the agreement.
• Responsible to ensure process compliance of the site
• Responsible for all communications i.e. performance reviews, daily, weekly and monthly reporting as well as escalation of issues.
• Give input to sales opportunities from a perspective of delivery and capacity management including up-sales and renewals of existing agreements.
• Managing the service and operational team
• Managing the supplier/contractor SLA
• Managing the site stakeholder relationship including the customer, suppliers and service providers.
• Requirements & Competences

Requirements & Competences

• Safety mindset
• Experience from delivering large service agreements and site or production management
• Basics in financials and financial controlling
• Good people management skills
• Project management skills understanding Metso technologies and service offerings and processes
• Basics with logistics and site supply
• Position require appointee to be based and operational on site.

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WHAT YOU’LL DO

• Develop and support OHS policies and programs.
• Ensure workforce protection and safe equipment operation.
• Identify hazards and mitigate risks.
• Review and update existing policies and measures according to legislation.
• Inspect premises and personnel work to identify issues or non-conformities (e.g., not using protective equipment).
• Participate in incident investigations to determine causes and manage worker’s compensation claims with relevant role players.
• Prepare reports on occurrences and provide statistical information to upper management.

WHO YOU ARE

• High school diploma or equivalent.
• National Diploma in Safety Management is an advantage.
• OSHA and NEBOSH certifications are preferred.
• 5 years of experience in a safety-related field in a workshop environment.
• Knowledge of industry-specific regulations and standards.
• Excellent communication skills and ability to work in a team environment.
• Detail-oriented with a results-driven approach.
• Proficiency in Microsoft Office, including Excel and Word.

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Job duties and Responsibilities

• Provide superior technical expertise to site installation/construction teams in the area of installation and commissioning of Metso On-Stream Analysers and Samplers  
• Carry out the execution of the agreed project installation & commissioning scope at customer sites
• Contribute to the continuous improvement feedback loop with Line Manager, Project Delivery and Technical Support
• Provide input for improvement of engineering design to enhance efficiencies in assembly, installation and commissioning activities
• Maintain accurate records and ensure proper fulfilment of reporting requirements (e.g. site reports, time sheets, Inspection Test Plans, leads, adherence to specifications, recommendations, Non-Conformance Reports, safety notifications etc.)
• Troubleshoot installation and commissioning problems on equipment, including gaining assistance from higher certified service representatives as may be required to ensure the quality and functionality of the installation delivery
• Ensure an active and thorough level of communication is continuous and consistent between site, Project Manager, Line Manager, Business Line, Product Group and Market Area
• Identify sales opportunities and promote service offerings with customers through local Market Area to customers
• Ensure compliance with all Metso QEHS rules and regulations as well as customer and local QEHS legislation
• Perform safety inspections at the workplace prior to starting any work
• Review Job Safety Analysis’ (JSA’s) for any specific job at site and adjust as installation & site conditions change
• Ensure correct usage of PPE
• Report any unsafe conditions

Qualifications

• Education/Training: Technical qualification in a related engineering or trade discipline
• Experience: 5 years in a mineral processing environment, along with suitable installation and commissioning experience

Knowledge, Skills and Abilities

• Promotion of a Safety First culture
• Understanding of hazards and risks associated with site work
• Capacity to work on site for extended periods
• Proven ability to work in a cross-cultural environment
• Possess customer focused services skills
• Thorough understanding of planning milestones and project critical path significance
• Ability to advise and instruct others
• Good communication skills
• Self-motivated to ensure task efficiency

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WHAT YOU’LL DO

You are responsible for the following per your allocated area of responsibility:

• Responsible for managing daily deliverables of the contract on site.
• Including but not limited to the following operations:
• Operations & Maintenance
• Project upgrades and modernizations
• Responsible for the Health & Safety Culture on site.
• Responsible for delivery according to the scope of contract and any deviations from the agreement.
• Responsible to ensure process compliance of the site
• Responsible for all communications i.e. performance reviews, daily, weekly and monthly reporting as well as escalation of issues.
• Give input to sales opportunities from a perspective of delivery and capacity management including up-sales and renewals of existing agreements.
• Managing the service and operational team
• Managing the supplier/contractor SLA
• Managing the site stakeholder relationship including the customer, suppliers and service providers.
• Requirements & Competences

Requirements & Competences

• Safety mindset
• Experience from delivering large service agreements and site or production management
• Basics in financials and financial controlling
• Good people management skills
• Project management skills understanding Metso technologies and service offerings and processes
• Basics with logistics and site supply
• Position require appointee to be based and operational on site.

Performance Metrics

Financial

• Cost control, budget compliance and formulation

Operational

• O&M assist availability and utilization analysis.
• Safety KPI’s
• Conducting customer & employee satisfaction survey’s
• Utilization rate
• Operational SER KPI’s
• Agreement specific KPI’s
• Coordinate and mange RCA’s

Collaboration & Stakeholders

• Co-operating with all functions in Africa market area in customer relations.
• Co-operating with business units, business lines and product lines.
• Sales and site account managers
• Unions, officials and associations.

WHO YOU ARE

• Grade 12 (Matric)
• Bachelor’s degree in business management or engineering
• Process or technical qualification (preferred)
• Experience in the area of Mechanical Maintenance and Mineral Processing
• Leading a team of operational and maintenance teams
• Relevant industry knowledge including international business relations
• Maintenance planning and scheduling
• Planning and organising risk management.

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WHAT YOU’LL DO

• Assures customer and FSE team have access to high quality product and technical support provided in a time frame respectful of Metso’s customers’ sense of urgency.
• Establishes best practice customer technical support services for Metso equipment.
• Supports internal / external customers with technical information facilitating the successful completion of assigned activities, responsibilities and service projects.
• Identifies potential new product/spares offerings which result from the review and analysis of the process problem at hand.
• Effectively and accurately install and commissions Metso equipment.
• Undertake effective and accurate repairs to Metso equipment and in accordance with Metso Standards.
• Interpersonal skills are required due to regular interaction and feedback with the customers.
• Provide accurate instructions and training to customers’ plant personnel and maximize Metso products and services.
• Must be able to effectively and accurately work in a fast paced environment on several projects simultaneously, with the ability to organize and prioritize tasks.
• As required, coordinates, prepares, analyzes and submits accurate and timely reports/feedback within Metso and Customers. 
• Positive customer relations, communication and delegation skills are essential.
• Experience and capabilities enable carrying out responsibilities with limited direction.

• Special Projects as assigned by Manager
• Perform routine and non-routine maintenance activities
• Identify and report any risk of component or equipment failure
• Inspect, install, adjust and maintain mechanical machines and equipment on site.
• Components rebuild & replacement.
• Perform alignments
• Proficiency in trouble-shooting hydraulics, pneumatics.
• Proficiency in welding/cutting
• Equipment lubrication
• Ensure work is carried out in a safe and efficient manner and provide input directed at improving the safety, efficiency and overall effectiveness and Reliability of equipment
• Provide input to Maintenance and Reliability improvement initiatives
• Recommend job plan and tool changes to Maintenance Supervisors
• Safely operate specific units of mobile equipment including overhead and mobile crane, forklifts, etc.
• Follow all plant specific Policies E.g. No Smoking areas, lockout, Confined Space, Working at Heights, PPE, Etc.

WHO YOU ARE

• Trades Papers in Fitting - Essential
• Computer Literate
• Understanding and principles of customer relations and interaction
• Grade 12
• Minimum 5 years’ field service experience on mining process equipment (Crushers / Pumps) - Essential
• 5 Years Pump and Crusher experience - Advantageous
• Ability to effectively communicate with a drive and performance orientation
• Ability to work in a team atmosphere
• Valid driver’s license (C1)
• Knowledge of ISO 9001 – 2008
• Knowledge of Mine Health and Safety Act
• Knowledge of Occupation Health and Safety Act