Jobs Available at Senwes

DUTIES AND RESPONSIBILITIES OF THE JOB:

• Assist in maintaining operational efficiency:
• Assist artisan in the performance of mechanical repairs.
• Perform mechanical maintenance duties.
• Perform routine preventative maintenance.
• Change oil, lubricate machines, and check mechanical equipment.
• Use variety of hand, power tools and equipment to do repairs.
• Check batteries, fan belts, air and oil filters, wiper blades, headlights and lamps.
• Cleaning parts and machines for and after repairs.
• Perform minor repairs and change minor parts.
• Upgrade, replace and maintain assets.
• Maintain shop and equipment in a clean and orderly condition.
• Driving and testing of vehicles (machines).
• Cleaning and maintaining artisans tool and vehicle.
• Respond to emergency breakdowns and repair as necessary.
• Adhere to applicable SANS while performing mechanical duties.
• Deal with breakdowns within a four-hour time limit.
• Occupational Health & Safety management.

Requirements

• National Senior Certificate.
• Candidates with relevant experience will receive preference.
• Background & knowledge of general maintenance tools & works.

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PURPOSE OF THE JOB:

• Responsible for effective management of technical and administrative aspects regarding the workshop.

ASSIST WITH EFFECTIVE MANAGEMENT OF WORKSHOP ACTIVITIES:

Core Tasks:

• Assist in initiating new job cards with relevant information
• Assist with daily management of orders and attendance to complaints
• Render technical support/assistance (internal/external)
• Identify and initiate claims
• Manage and check content of claims room
• Ad hoc inspection of serviceable vehicles/tractors

ASSIST WITH EFFECTIVE MARKETING AND LIAISON WITH CLIENT:

Core Tasks:

• Assist with marketing plan according to Equipment Marketing strategy:
• Client clinics
• Promotions
• Inspection programs
•  Assist with continuous and effective liaison with clients.
• Assist with timeous and effective attention to complaints.

EFFECTIVE MANAGEMENT OF ADMINISTRATION:

Core Tasks:

• Draw and check reports (see Evidence).
• Assist with financial management of workshop (budgets per technician, hour, travelling, sublets).
• Assist with high quality internal & external communication.
• Assist with health and safety compliance.

EFFECTIVE MENTORING OF PERSONNEL:

Core Tasks:

• Manage scheduling of workshop personnel.
• Inform staff about desired outcomes in terms of goals and objectives.
• Observe performance and provide constructive feedback regularly.
• Assist with developing staff to full potential.
• Identify potential for accelerated development.
• Support candidates during development process.
• Adhere to responsibilities according to relevant legislation & regulations (BCEA, LRA, OSH Act).

PERFORM TECHNICAL DUTY AS REQUIRED PER MANDATE:

Core Tasks:

• Provide service and maintenance of Agri-mechanical equipment.
• Maintain minimum set hours service delivery per month as per management mandate.
• Monitor workshop productivity per technician.
• Ensure high quality of service delivery.
• Inspect work of technicians before signing off

JOB REQUIREMENTS

• Qualifications: National Senior Certificate and qualified tractor technician
• Requirements: At least 2 years relevant Agri-mechanical experience.

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PURPOSE OF THE JOB:

• Receive stock in order to ensure effective stock management.

RECEIVE STOCK

Core Tasks:

• Receive ordered stock from vendor and or third party.
• Check stock delivered against waybill (quantity and or quality).
• Report deviances or breakages on waybill according to internal procedure.
• Confirm stock received by stamping and signing the delivery note.
• Check stock delivered against delivery note or invoice.
• Report deviances or breakages on delivery note according to internal procedure.
• Receive stock on system according to the delivery note.
• Distribute stock to the sales department.
• File relevant documents according to rules stipulated.
• Reconcile couriers accounts.
• Update and maintain BIN locations.

HANDLE QUERIES:

Core Tasks:

• Obtain authorisation number for returns from the vendor.
• In case of shortages report to vendor.
• Handle creditors queries invoice variances.

MANAGE DISTRIBUTION OF STOCK:

Core Tasks:

• Prepare package for pick up.
• Complete waybill and shipping documents.
• Ensure signing of waybill and shipping documents.
• Filing of shipping documents according to rules stipulated.

JOB REQUIREMENTS

• Qualifications: National Senior Certificate
• Requirements: At least 2 to 3 years retail experience.

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DUTIES AND RESPONSIBILITIES OF THE JOB:

• Perform general transportation.
• Receive tasks from branch manager.
• Ensure that the load is safely delivered on time to the correct destination.
• Ensure that the load is properly secured on the vehicle.
• Ensure that the relevant proof of delivery or reception of the load is signed off.
• Ensure that traffic regulations are adhered to at all times.
• Ensure that the invoices and fuel slips are handed in on a daily basis.
• Ensure the correct tyre pressure according to the weight of the load on the vehicle.
• Ensure that the vehicle’s license disk is visible and valid.

Ensure roadworthiness of vehicle 

• Ensure that the vehicle is road worthy in terms of maintenance and licensing 

Assist with general ad hoc responsibilities 

• Provide ad hoc support as required/ instructed

Vehicle Maintenance

• Feedback
• Delivery documents
• Invoices
• Fuel slips
• Accident report

Requirements

• National Senior Certificate.
• At least 3 years heavy vehicle driver experience

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EFFICIENT CUSTOMER SERVICE

Core Tasks:

• Establish and maintain strong relationships with customers by providing prompt, friendly, and knowledgeable service.
• Identify customer needs accurately and offer the most suitable parts and solutions.
• Record and track customer requests, ensuring timely follow-ups and responses.
• Handle customer queries and complaints professionally, resolving issues quickly and efficiently.
• Maintain strong relationships with suppliers to facilitate seamless procurement and supply of parts.
• Ensure all customer interactions adhere to company policies and service standards.
• Assist customers in understanding product warranties, returns, and exchange policies.

SALES AND MARKETING ACTIVITIES:

Core Tasks:

• Assist in planning and executing promotional activities such as farmers’ days, trade shows, and product demonstrations.
• Engage in seasonal marketing efforts, identifying customer demands before and after peak seasons.
• Market specific agent brands through targeted sales strategies and promotional initiatives.
• Process customer orders accurately and ensure timely fulfilment.
• Identify and recommend appropriate spare parts based on customer requirements, using catalogues and digital databases.
• Perform counter sales, ensuring customers receive the right products at competitive prices.
• Provide after-sales support, addressing customer inquiries and ensuring satisfaction with purchased parts.
• Utilise telephonic sales techniques to reach new and existing customers, boosting sales opportunities.
• Identify lost sales opportunities and report them to management for corrective action.

GENERAL HOUSEKEEPING AND ADMINISTRATIVE ACTIVITIES:

Core Tasks:

• Ensure compliance with all Health and Safety regulations in the workplace.
• Keep the sales area and storage areas clean, organised, and well-maintained.
• Merchandise products effectively, ensuring shelves are stocked, organised, and visually appealing.
• Pack and pick stock efficiently to support sales and inventory management.
• Assist in setting up displays and exhibits for promotional events and product showcases.
• Perform ongoing stock balancing by checking inventory levels and reporting discrepancies.
• Participate in quarterly stock-taking exercises to ensure inventory accuracy.
• Maintain records of sales transactions, stock movements, and customer interactions for reporting purposes.
• Provide after-sales support, addressing customer inquiries and ensuring satisfaction with purchased parts.
• Utilise telephonic sales techniques to reach new and existing customers, boosting sales opportunities.
• Identify lost sales opportunities and report them to management for corrective action.

JOB REQUIREMENTS

• Qualifications: National Senior Certificate
• Requirements: At least 1 year relevant spares sales experience.