Jobs Open at Senwes

DUTIES AND RESPONSIBILITIES OF THE JOB:

• Create new job cards with relevant information.
• Daily management of orders and attendance to complaints.
• Render technical support/assistance (internal/external).
• Identify and generate claims.
• Manage and check content of claims room.
• Check and sign job cards off.
• Manage and check special equipment/tools.
• Manage safety procedures and neatness of the workshop.
• Develop and manage a marketing plan according to needs.
• Continuous and effective liaison with clients.
• Timeous and effective attention to complaints.
• Draw and check reports.
• Manage and maintain asset and safety registers.
• Manage financial reports/statements.
• Effective managing and mentoring of personnel.

Requirements

• Completed Tractor Technician certification.
• At least three years relevant John Deere experience.
• Candidates with managerial experience will receive preference.

Skills/ Competencies:

• Great communication skills.
• Great leadership and management skills.
• Technical knowledge of equipment andmachinery.

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Responsibilities:

Marketing & Brand Management

• Budget Process Management: Collaboration with the Marketing team and ensuring the efficiency of Marketing processes within Hinterland, maintaining a well-structured and productive environment.
• Budget Compliance: Ensuring the delivery of agreed-upon marketing and strategic activities within the approved budget, maintaining financial discipline in marketing initiatives.

E-Commerce Sales Management

• ROI Tracking: Maintaining a strong focus on ROI, overseeing sales tracking, and providing regular reporting on the effectiveness of B2B marketing initiatives.
• Growth Strategies: Develop and execute growth strategies for sales and product offerings to clients. This strategy should be aligned with the Brand of Hinterland and its client base.
• Budget Compliance: Ensuring the delivery of agreed-upon strategic sales activities within the approved budget, maintaining financial discipline in margin management.

E-Commerce Product Management

• Partner Management: Overseeing and managing key eCommerce partners, fostering collaborative relationships to enhance the overall eCommerce ecosystem. This will include direct suppliers and Hinterland stock suppliers.
• Product Management: Management of all products listed on the online platform include the product information, listed products, new products and products to be delisted.
• Product Procurement: Management of procurement of direct products not included in the Hinterland inventory list. Negotiations of product procurement and management of the procurement terms and conditions set in the contracts.
• Distribution hub management: Management of inventory held at the DC for distribution to clients on online sales.

E-Commerce Administration

• Legal Compliance: Trademark Protection: Ensuring legal compliance by protecting and defending trademarks associated with the brand. This involves monitoring trademark usage, taking legal action against infringements, and safeguarding the brand's intellectual property rights.

Recruitments:

• Bachelor’s Degree Marketing/Communication/Brand Management/ Financial management.
• At least 5 years relevant industry experience.
• We are committed to transformation through the appointment of persons from designated groups and potential candidates from these groups will enjoy preference.
• Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.

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DUTIES AND RESPONSIBILITIES OF THE JOB:

• Distribute received requests for new business & general amendments.
• Issuing of quotes as per insurer’s mandate (determine rates/premiums).
• Apply underwriting rules as per each insurer’s mandate.
• Issue new policy or update existing policies as per request.
• Compare quote/request with actual system.
• Verify correctness of transaction.
• Correspond with broker/assistant.
• Send confirmation of updates.
• Attend monthly mid-term adjustment committee meetings.
• Attend monthly renewal committee meetings.
• Analyze data (premium vs loss ration/multi claimants).
• Determine additional underwriting per policy.
• Correspond adjustments with brokers.
• Apply additional underwriting on policies where necessary.
• Send correspondence to the insured regarding mid-term adjustments done.
• Determine additional underwriting per policy where necessary.
• Apply renewal terms to renewal policies.
• Ensure thorough record keeping.
• Issuing of credit note/debit note/ request for EFT.
• Send correspondence regarding outstanding annual premiums/pro rata premiums.
• Cancellation of policies/endorsements when payment of outstanding annual premiums/pro rata premiums are not received.
• Send credit note, etc. to finance.

Unpaid premiums:

• Verify transaction
• Send notification of unmet premium to client/broker/assistant
• Receive correspondence regarding cash payments
• Send notification of cash payment to finance department for processing
• Do ad hoc functions as require.

Requirements

• National Senior Certificate (FAIS, RE5 and/or relevant insurance qualification will receive preference).
• 2 Years' experience in a short-term insurance environment.