Jobs Vacant at Servest SA

Job Context

Grade A/B controllers and Supervisors required in Richardsbay.

• Matric. 
• Valid Psira certificate. 
• Good communication skills. 
• Handle pressure in a control room environment. 
• Security experience 3- 4 Years industry related.
• Security experience. 
• Relevant control room and CCTV experience required.

Minimum Requirements

• Matric 
• Psira 
• Good communication skills 
• Handle pressure 

Duties & Responsibilities

• To be discussed at interview level By the Managers 

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All successful candidates should have the following:

1. Matric certification
2. Be between the ages of 29- 35 years 
3. Have a valid Handgun and Shotgun competance
4. Grade c Psira [Valid]
5. Good communication skills
6. Drivers license code 10
7. No criminal record
8. Reside in the Durban south area of Kzn.

Minimum Requirements

1. Matric certification
2. Be between the ages of 29- 35 years 
3. Have a valid Handgun and Shotgun competance
4. Grade c Psira [Valid]
5. Good communication skills
6. Drivers license code 10
7. No criminal record
8. Reside in the Durban south area of Kzn
Duties & Responsibilities

• Will be discussed at interview level with the relevant Manager.

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Minimum Requirements

• Grade 12
• IT degree or IT Certificates
• IT diploma or A+ or N+ or similar qualification
• Broad knowledge of IT infrastructure tools and services (Networks, Servers, Printing, Security, etc)
• Experience in network admin and using network monitoring tools for performance tuning, trouble shooting and capacity planning
• 5 years of related working experience,
• Public cloud: Microsoft Azure preferred.
• Own transport/car is a requirement

Duties & Responsibilities

• Gathers existing process documentation and reviews with process SMEs, updates the process documentation if require
• Respond to queries via the various IT helpdesk channels i.e. phone, email, portal and in person
• Deliver stable, secure and agile IT infrastructure operation services which include but not limited to storage, Windows OSes, network, Information Security, VPN, IT monitoring and automation
• Manage IT infrastructure including: the on-premise data center and server maintenance, network, storage and backup, and end-user devices (PC, laptops, tablets, phones, printers, conferencing infrastructure, telephony)
• Contribute to the roadmap for the development of the IT infrastructure that is appropriate for the current needs and scalable for the future needs of the business
• Follow the IT incident management process, proactively detect IT issues, identify root cause and restore IT services based on the SLA
• Ensure high availability of enterprise platforms that support internal employee business functions and external customer contact
• Manage local applications including license administration, corrective maintenance, release management, installations and trouble shooting
• Run and manage software upgrades and security patches as necessitated
• Ensure testing of and compliance with the Disaster Recovery and Business Continuity Plan
• Draft and update IT infrastructure operating procedures and knowledge base
• Assist to manage 3rd party vendors for all operational aspects including service providers
• Act as the primary point of contact for escalation of IT Helpdesk issues and for end users

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• Bachelor’s degree in business management or similar
• A proven track record managing a team of people effectively and efficiently, delivering on required commercial outcomes
• At least 3 to 5 years’ experience in a similar role in a service and customer relations environment. Strong commercial acumen and the ability to develop effective commercial strategies
• Strong and effective negotiation skills to establish mutually acceptable and sustainable contractual agreements.
• Effective communication and interpersonal skills to ensure all stakeholders are aligned with the business strategy, client and commercial focus areas as well as the desired outcomes.
• Strong analytical skills and the ability to analyse market trends and customer behaviour.
• Strong leadership skills and the ability to manage, develop and motivate a team. Understanding profitability and factors influencing profitability in a business. Ability to work under pressure and to meet deadlines.
• Experience in the industry preferred.
• Ability and capability to travel between branches monthly.
• Own car and valid drivers license is essential.

Duties & Responsibilities

• Ensure all clients in allocated base are in contract for a minimum of 12 months but ideally 36 months. ·          
• Ensure client contracts are negotiated and concluded before the expiration of the current contract period.
• Ensure the implementation of the directed price increase and pricing strategies. Maintain and report on price increase records and reports to the Regional Manager.
• Ensure all gap opportunities are identified and followed up with proposals to our clients.
• Daily management of a team of Key Account Managers and Quality Controllers
• Ensure Key Account Managers negotiate profitable pricing and mutually beneficial terms and conditions on all contracts and agreements.
• Ensure Key Account Managers systematically review, analyse, and action all client contracts in line with the commercial requirements of the business.
• Ensure clients at risk are identified, reported and risk mitigation action plans are implemented and followed through to the point of continued sustainability.
• Ensure the required KPD surveys are planned and fulfilled monthly and ensure feedback to the business that is relevant, accurate and of value.
•  Maintain a relationship and manage top 20 customer relationships in region
   

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Minimum Requirements

• Matric (Grade 12) Certificate
• Learners must be between the ages of 18 and 35
• Learners must be unemployed
• Must commit to completion of the Learnership - duration is 12 Months
• Must have a valid South African ID
• Good communication skills

Duties & Responsibilities

• Good behaviour and attitude.