Latest Jobs at Absa Group Limited (Absa)

Job Description

• Managing Others: Take responsibility for the effective management of others 
• Business Management: To provide specialist advice and support in assisting to manage and deliver on business initiatives 
• Ensure that timelines are met: Manage team in such a way that deadlines are met 
• Dealing with Stakeholders: Taking responsibility for managing the expectations of stakeholders 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Key Responsibilities:

• Review of daily settlement recons and journals
• Preparation of Quarterly stats and turnover analysis
• Preparation of BankServ analysis and reporting
• Monthly risk reporting
• STP and MTP Preparation: Prepare in-depth analytics and commercial insights in preparation for budgets.
• Preparation of RAF at a Transactional Level: Prepare in-depth analytics and commercial insights for the forecast of schemes fees at a granular level per fee category and fee type.
• Provide Schemes data analytics and commercial insights for monthly financial and management reporting.
• Interchange Reporting and Analysis: Analyze interchange categorized by product type, international vs domestic and identify business opportunities.
• Project Support: Provide Schemes financial analysis support for new business initiatives.
• Business Meetings Participation: Attend operational business meetings to stay informed about business developments and provide valuable schemes fee insights.
• Scheme Fee Audit Support: Assist in scheme fees audits to ensure accuracy and compliance.
• Pricing Support: Support pricing initiatives by providing detailed schemes cost insights.
• Automation: Implement automation solutions for scheme fee data analysis to streamline processes and improve efficiency.
• Bulletin tracking and Fee Price Impact Analysis: Analyze the impact of new fees.
• Penalty Unpacking: Investigate and unpack penalties related to scheme fees and driving conversation with business to find solutions as a cost saving measure.

Requirements:

• CA (SA)
• Schemes/ Card experience preferred

Skills and Competencies:

• Strong analytical skills with attention to detail.
• Proficiency in financial modeling and data analysis.
• Excellent communication and presentation skills.
• Ability to work effectively in a fast-paced environment.
• Team player with the ability to collaborate cross-functionally.

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

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Job Description

Investigations: 

• Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits. Investigate all Credit Cards, Digital Fraud & Fleet Counterfeit Investigations, end to end. Conduct site visits at merchants, and filling stations to obtain evidence and vouchers to supplement the investigation findings.
• Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
• Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down. Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa's products, processes and flow of transactions to obtain successful prosecutions.

Risk Identification and Fraud Prevention: 

• Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
• Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
• Identify high-risk Business areas, through feedback received from parties attending risk forums/investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
• Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. | Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
• Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system. Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives.

Stakeholder Management: 

• Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining). Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc.

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

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Job Description

Risk Management: 

• Providing Subject Matter Expertise to deliver Card fraud strategies for channels.
• Drive threat identification and lead solutions to mitigate the risks.
• Support channels and operations with the execution of the controls.
• Understand control layers and how they contribute to the technical construct in delivering multilayered prevention strategies.

Stakeholder Management: 

• Build and Maintain effective Relationships with relevant stakeholders to implement comprehensive fraud strategies.

Risk Reporting: 

• Identify, assess, construct and report key threats/risks arising from fraud events

People Management:

• Lead different teams with the business to deploy the prevention and detection strategies.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

Education

• NQF 7 and above / Bachelor's Degree: Business, Commerce and Management Studies or related fields
• Master of Business Administration or Equivalent (NQF 8 or above will be Advantageous)

Preferred Experience

• 8-10 years Financial Services or similar environment experience
• 3-5 years leadership/senior management experience
• Operations  &/or Contact Centre Management Experience
• Experience working in a Fraud or Risk environment will be Advantageous

Additional Description

• Risk Management: Providing Subject Matter Expertise to Risk types
• Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders
• Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues
• Leadership: Develop a high performing Team
• Customer Experience: Provide empathetic customer experience to defrauded customers
• Digitised Solutions: provide business ownership and sponsorship to future thinking and programmes
• Risk and Control: Adherence to Policies, Procedures and Regulations