Latest Jobs at Bidvest Prestige

About the Role:

• We are seeking a dedicated Operations Manager for our cleaning services within the logistics sector. This role focuses on optimising operational processes, ensuring service delivery standards are met, and managing our cleaning teams effectively. You will play a crucial role in enhancing productivity and maintaining a clean, safe environment for our operations.

Key Responsibilities:

• Develop and implement operational procedures for cleaning services across logistics sites.
• Oversee the scheduling and allocation of cleaning staff to ensure efficient service delivery.
• Monitor the quality of cleaning operations, ensuring all work meets company standards and client expectations.
• Collaborate with logistics management to coordinate cleaning activities with operational schedules.
• Manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
• Train, mentor, and evaluate cleaning staff, fostering a culture of continuous improvement and accountability.
• Conduct regular inspections of facilities to ensure compliance with health and safety regulations.
• Address client feedback and resolve any service-related issues to maintain high satisfaction levels.

Requirements:

• Proven experience in operations management, ideally within the cleaning industry or logistics sector.
• Strong understanding of cleaning processes and the logistics environment.
• Excellent leadership and team management skills with the ability to motivate and mentor staff.
• Exceptional communication and interpersonal skills, capable of engaging effectively with diverse teams and clients.
• Solid organisational skills with a focus on operational efficiency and attention to detail.
• Proficiency in using management software and Microsoft Office Suite for reporting and communication.

Preferred Qualifications:

• Relevant degree or diploma in Operations Management, Business Administration, or a related field.
• Certification in cleaning management or facility management.
• Experience with sustainability practices within cleaning operations.
• Knowledge of health and safety regulations affecting the cleaning industry.

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ROLE PURPOSE

• To Obtain Profit Contribution By Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance With Service Level Agreements (SLAs)

MAIN OUTPUTS

• Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs
• Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives
• Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review
• Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff
• Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunities
• Build & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practices
• Maintain quality service through establishing & enforcing organization standards
• Stay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practices
• Enhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectives
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
• Manage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedure
• Responsible for capacity building of subordinate Managers

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• NQF Level 7: Degree or Advanced Diploma
• Matric (Senior Certificate)
• Valid SA Drivers’ License
• 5 Years Relevant managerial Experience in the Services Industry
• Operations, CRM & Financial Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
• Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Capacity Building
• Coaching
• Customer Focus & Quality Management
• Negotiation Skills
• Analytical Skills & Process Improvement
• Financial Planning and Strategy
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning, Strategic Thinking & Strategic Planning
• Excellent Oral Communication

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About the Role

• We are seeking an Operations Manager in the healthcare sector, a vital role focused on optimizing processes, managing resources, and ensuring the efficient operation of healthcare services. You will be responsible for driving operational excellence and improving patient care delivery while collaborating with interdisciplinary teams.

Key Responsibilities

• Oversee day-to-day operations of healthcare facilities, ensuring compliance with regulatory requirements and organizational standards.
• Develop and implement operational strategies that enhance efficiency and improve service quality within healthcare programs.
• Manage budgets, resources, and personnel to achieve optimal operational performance and patient satisfaction.
• Collaborate with clinical staff to streamline processes and improve workflow for enhanced patient care delivery.
• Analyze operational performance metrics and identify areas for improvement through data-driven decision-making.
• Lead projects aimed at increasing efficiency, reducing costs, and improving service delivery within the healthcare environment.
• Foster a culture of continuous improvement and excellence among all team members, providing training and support as necessary.
• Act as a liaison between management, healthcare personnel, and various departments to facilitate smooth operations and communication.

Requirements

• Demonstrable experience in operations management, preferably within the healthcare sector.
• Strong understanding of healthcare regulations, compliance, and quality standards.
• Proven track record of effectively managing projects and leading teams in a fast-paced environment.
• Excellent problem-solving skills with the ability to analyze complex situations and develop actionable solutions.
• Strong communication and interpersonal skills, allowing effective interaction with diverse stakeholders.
• Proficient in data analysis and performance metrics, with a strong focus on process optimization.
• Ability to adapt to changing circumstances and lead team members through transformations.

Preferred Qualifications

• Diploma in Healthcare Administration, Business Management, or a related field.
• Experience with healthcare technology systems and electronic health records (EHR) management.
• Familiarity with financial management and budgeting processes in a healthcare setting.

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ROLE PURPOSE

• To implement an effective maintenance system within customer facilities and ensure SLA delivery

MAIN OUTPUTS

• Ensure building and equipment is maintained in accordance with schedule, preventative or emergency fault rectification complies with legislation, SLA and jo plan
• Preparation of scope of work for Mast & other infra-structure maintenance small works as well as contractor management
• Identify maintenance risks on client’s equipment for evaluation and resolution
• Projects end to end involvement as per request from Project Managers
• Review of Infrastructure and Maintenance Strategies
• Facilitate Inspections together with appointed consultants & contractors
• Ensure building and equipment is maintained in accordance with schedule, preventative or emergency fault rectification complies with legislation, SLA and job plan
• Investigations (RCA) and submission of failure reports in the infra-structure discipline

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma/Degree in Engineering: Civil/Mechanical/Electrical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3yrs relevant engineering experience in facilities maintenance, CRM & Property Management
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
• OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Basic Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication
   

go to method of application »

ROLE PURPOSE

• To implement an effective maintenance system within customer facilities and ensure SLA delivery

MAIN OUTPUTS

• Ensure building and equipment is maintained in accordance with schedule, preventative or emergency fault rectification complies with legislation, SLA and jo plan
• Preparation of scope of work for Mast & other infra-structure maintenance small works as well as contractor management
• Identify maintenance risks on client’s equipment for evaluation and resolution
• Projects end to end involvement as per request from Project Managers
• Review of Infrastructure and Maintenance Strategies
• Facilitate Inspections together with appointed consultants & contractors
• Ensure building and equipment is maintained in accordance with schedule, preventative or emergency fault rectification complies with legislation, SLA and job plan
• Investigations (RCA) and submission of failure reports in the infra-structure discipline

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma/Degree in Engineering: Civil/Mechanical/Electrical or related formal qualification
• Matric (Senior Certificate)
• Valid SA Drivers License
• 3yrs relevant engineering experience in facilities maintenance, CRM & Property Management
• Engineering maintenance, CRM & Property Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
• OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Basic Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication
   

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ROLE PURPOSE

• To effectively organize and manage the region under his/her jurisdiction and implement operational strategy. To provide managerial and supervisory control with regards to service delivery in order to ensure maximum customer satisfaction.

MAIN OUTPUTS

• Monitor and ensure the branches service delivery as per the contract and SLA's
• Pro-actively interact and engage with the client to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction.
• Develop effective, customer focused and proactive relationships at all levels in the customer chain.
• Manage allocated portfolio with regards to growth, retention, profitability, and any other business relevant factors, thus ensuring portfolio performance targets are achieved in line with the business strategy.
• Identify and drive opportunities to improve and enhance service offerings.
• Leading, facilitating, developing, and implementing relevant portfolio process improvements to achieve SLA targets and be contractual compliant.
• Ensure QMS, Health & Safety compliance is a primary function, and all mechanisms, processes and procedures are in place, always monitored and adhered to.
• Management of the portfolio budget, ensuring proper utilization of the allocated budget provide valid variance explanations and corrective actions where required. Ensure compliance with policies and procedures related to financial management, controls and expenditure authorization levels.
• Put in place mechanisms, processes and procedures to ensure effective monitoring of performance related to time, quality management and standards.
• Monitor the productivity of all, assets allocated to the portfolio, ensure that all employee and assets operate efficiently. Effectively deal with non-performance and or destructive behavior which might jeopardize Bidvest Prestige’s standing with clients.
• Ensuring through Supply Chain that the portfolio has competent and diligent service providers to utilize in cases of third-party Ad-hoc work as well as emergencies and that such service providers are compliant with Bidvest Prestige’s quality management and standards.
• Coaching, mentoring and counseling of staff not performing to the required standards and ensuring that employees improve on performance gaps highlighted during informal sessions and performance appraisals.

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma or Degree
• Matric/Grade 12
• Valid SA driver’s license
• Must have 5 to 8 years’ experience in a leadership role within a services industry or similar.
• Project Management Skills
• QMS (Quality Management System), First Aid Training
• Microsoft Offices (Intermediate), (Planned Maintenance, etc)

FUNDAMENTAL COMPETENCIES

• Result Orientation
• Initiative/Proactively
• Written Communication
• Stress tolerance
• Business Acumen
• Decisiveness
• Change Management
• Contract Management
• Financial Management
• Customer/Client Focus
• Dealing with ambiguity
• Problem Analysis
• Judgment
• Relationship Building & Networking
• Listening
• Team work
   

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ROLE PURPOSE:

• Responsible for financial data and compliance by maintaining accurate books on accounts payable and receivable, payroll, and daily financial entries and reconciliations.

MAIN OUTPUTS:

• Carry out monthly payroll reconciliations and identify and eliminate risk areas.
• Perform daily accounting tasks such as monthly financial reporting, general ledger entries, and record payments and adjustments.
• Maintains records of financial transactions by establishing accounts; posting transactions; ensuring legal requirements compliance.
• Maintains historical records by filing documents.
• Balances subsidiary accounts by reconciling entries
• Maintains general ledger by transferring subsidiary account summaries.
• Balances general ledger by preparing a trial balance; reconciling entries
• Responsible for assisting and signing off on the external audit where it is payroll-related
• Responsible for assisting and signing off on the Internal Audit where it is payroll-related
• Assist with Flash reporting and CFO Quarter and yearend reports
• Manage subordinates and ensure tasks fulfilled
• Assist with any other tasks assigned by the FM Payroll, ME Finance and CFO

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• B. Com Degree in Accounting/HR/Tax Law
• Advantage will be CIMA studies/SAPA/SAIPA
• Minimum 5 years Payroll/ Bookkeeping administration experience, with practical Payroll MIS Knowledge, within a customer-oriented service environment.
• Valid SA driver's license.
• Minimum 5 years Payroll/ Bookkeeping administration experience, with practical Payroll MIS Knowledge, within a customer-oriented service environment.
• Continuous Self Development. Candidate must be willing to evolve.
• ERP Microsoft D365 or similar. SAGE 300 Payroll Experience is non-negotiable.

FUNDAMENTAL COMPETENCIES

• Accuracy
• Result orientated
• Stress tolerance
• Written communication
• Functional/ Technical skills
• Management Concepts and Applications
• Problem Solving
• Customer / Client Focus
• Planning ability
• Analytical
• Relationship building
• Trust and Honesty
• Compassion and Empathy
• Energetic/ Driver/ Self starter
• Mathematical & Analytical
   

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ROLE PURPOSE

• The main purpose of this role is to assess, transfer and development of technical skills in operations to ensure sustainable high quality of workmanship and skills.

MAIN OUTPUTS

• Manage the operational training and development of personnel
• D Assess employees' needs for training
• Align training with the organization's goals, region and sector.
• Create and manage training budgets
• Develop and implement training programs and administer specialised need related to healthcare
• Review and select training materials from a variety of vendors
• Update training programs to ensure that they are relevant
• Facilitate training methods and skills to instructors and supervisor
• Evaluate the effectiveness of training programs and instructors
• Facilitate the Regional and National Transformation forum
• Manage direct expenses and overheads, and all factors affecting the profitable performance of the area
• Manage the submission of WSP ATR report
• Develop and implement comprehensive training programs tailored to the cleaning industry, ensuring alignment with current standards and regulations.
• Conduct regular training sessions and workshops for new and existing employees, covering cleaning techniques, safety protocols, and equipment usage.
• Assess training needs by collaborating with management and staff to identify skill gaps and areas for improvement.
• Monitor and evaluate the effectiveness of training initiatives, making adjustments as necessary to improve outcomes.
• Maintain accurate records of training activities, attendance, and employee progress to support compliance and reporting requirements.
• Create and update training materials, including manuals and e-learning content, to ensure they are engaging and informative.
• Foster a positive learning environment that encourages employee participation and feedback.
• Stay updated on industry trends, new cleaning technologies, and regulatory changes to enhance training content and practices.

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Formal Qualification) in HR Management
• Facilitator/Assessor Certificate
• Matric (Senior Certificate)
• Valid SA Drivers’ License
• 5 years Knowledge and experience in the Cleaning/Hygiene industry
• Basic knowledge of HR related issues and procedures
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level),
• Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management Systems

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Capacity Building
• Coaching
• Customer Focus & Quality Management
• Negotiation Skills
• Analytical Skills & Process Improvement
• Financial Planning and Strategy
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning, Strategic Thinking & Strategic Planning
• Excellent Oral Communication
   

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ROLE PURPOSE

• Compete against a standard of excellence by setting high performance standards for the HSK Team. Responsible for the compliance of the hotels specific cleaning and hygiene requirements while maintaining a high standard of cleanliness in line with the SLA

MAIN OUTPUTS

• Establish, review, updating and implementing of Housekeeping Standard Operating Procedures and Policies to reflect current practices and develop new standard if required
• Plan and monitor annual operational and CAPEX budgets for housekeeping, cleaning services, laundry services, including hotel linens, mattresses, term contracts, and assist other departments requiring assistance.
• Apply human resource management skills, such as hiring, training, scheduling and evaluating performance.
• Establishes and interprets key performance indicators to manage the housekeeping business and management team, consistently takes into accounts financial implications of business decisions and recommendations
• Generate new ideas, encourage creativity from housekeeping team, be innovative and constantly be on the lookout for new and modified approaches to cleaning taking into account the environment, people, business, productivity and efficiencies
• Conduct daily checks on the cleanliness of the building, maintenance of equipment, and determine and report needs for repairs and improvement with a proposal where applicable
• Drive client communication through responding on complaints and feedback on housekeeping and guest rooms with solution.
• Develop housekeeping maintenance work plan, schedule routine cleaning works, prepare housekeeping checklists and training schedules for the Housekeeping team on all common areas and specified outlets, including guest rooms, schedule for adhoc tasks, e.g. shampoo of carpet, scrubbing of car parks, fumigation, cleaning of furnishings, etc.
• Performs additional HOD duties as needed

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• Diploma/Degree in Hospitality Management / Hotel Operations
• Advantageous – HASA Membership
• Matric (Senior Certificate)
• Advantageous
• Minimum 5 years of relevant experience in Housekeeping at the management level
• MS Word, MS Excel & MS Outlook, Hotel Operational will be advantageous

FUNDAMENTAL COMPETENCIES

• Result Oriented
• Attentive To Detail
• Stress Tolerant
• Strong people management and leadership skills
• Work well independently will guiding a full staff compliment
• Customer/Client Focused
• Interactive Reasoning
• organizational and analytical skills
• Planner and problem solver
• Teamwork
• Relationship Building
• Good Listening Skills
• Good Oral and written Communication
• Good interpersonal skills