Latest Jobs at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies' requires a Receiving Clerk for their Baywest Store - Eastern Cape Region. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.

Essential:

• Grade 12 / Matric
• Computer literate
• Sound numerical skills
• Willing and able to work retail hours

Advantageous:

• Previous receiving / retail / FMCG experience

Duties and Responsibilities:

• Accurately verify, scan and capture physical goods received for the store, in accordance with company policy and standard operating procedures
• Receive all warehouse goods and invoices in accordance with company policy and procedures
• Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance in accordance with company policy and SOPs
• Verify and check deliveries and invoices for total accuracy
• Ensure goods delivered are the goods invoiced and captured in terms of quantities, variant and condition
• Assist the Receiving Manager in preparing and logging warehouse claims on the warehouse claims system
• Ensure the flow of stock receipts through receiving is maintained, that deliveries arriving are receipted the same day and sent to the floor
• Process all returns to suppliers in compliance with company SOPs
• Ensure all physical controls over the goods receiving area are in place and operational
• Maintain storerooms are in an acceptable and orderly condition
• Assist in managing and controlling high-risk stock

Competencies:

Essential:

• Knowledge of receiving operating procedures, administration
• Strong command of the English language
• Effective interaction with suppliers, management, reps and staff
• Sound analytical skills
• Time management
• Heavy lifting + 20kg

Advantageous:

• Bilingual
• Operating of the stock rotating system

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes (­+ 20kg)
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Deadline:20th October,2026

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Job Description

• Dis-Chem Pharmacies Cape Road store has an opportunity available for a Virtual Coordinator join the team. The main purpose of this role will be to maintain, monitor and coordinate all virtual orders within the store and ensure that it’s effectively managed and collected or delivered within SLA. Ensure all role players in the process deliver against SLA requirements and approved processes to maximise customer satisfaction.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 1-2 years’ experience in a retail environment.

Advantage:

• Diploma in Retail Business Management or relevant.
• Previous experience in eCommerce

Job Specification

• Ensure that all virtual orders (collection or deliver) within online, front shop and dispensary are processed in time.
• Finalise waybill and dispatching of all delivery orders for the store to ensure we remain within SLA
• Keep accurate record of all process documentation and reporting.
• Identify opportunities to streamline in store operations in terms of the fulfilment and dispatch of virtual orders in store within the various departments.
• Stay up to date with all email, delivery and system related queries in store and act accordingly.
• Report any system issues as per Dis-Chem standard operating procedures.
• Ensure each order is correctly picked and packed to avoid any customer discrepancies.
• Ensure customer orders are ready for collection before the customer visits the store to collect their goods or receive their delivery.
• Execute all purchases based on standard and consistent Dis-Chem operating procedures.
• Maintain operational standards and develop plans to improve these standards within the department and get management approval before implementation.
• Resolve any customer queries in the fastest most appropriate way possible.
• Inform management of any unresolved customer matters as soon as possible to enhance customer satisfaction.
• Constantly and actively strive to improve productivity of the department within the virtual order process and store to effectively achieve customer SLA.
• Give management regular and up to date feedback regarding the virtual order process, order fulfilment rates and SLA adherence.
• Implement all new operations as communicated through by either Store or Head Office management
• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to the Dis-Chem uniform and personal appearance policy.

Competencies

Essential:

• Microsoft Office – Word, Excel, PowerPoint and Outlook
• Understand best practice in terms of maintaining SLA for virtual que orders and in store operations.
• Pay attention to detail
• English and 2nd Additional Language – Read, write, speak and understand
• Knowledge of the POPI and consumer protection act
• English – Read, write and speak well
• Communication skills
• Understanding problems and solving – problem-solving, patient and working under pressure
• Honest, trustworthy and accuracy 

Special conditions of employment:

• South African Citizen
• MIE, clear criminal and credit
• Be able and willing to work according to retail schedules
• Driver’s license and own reliable transport

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Deadline:20th October,2026

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Job Description

• Dis-Chem Pharmacies' requires a Buyer for their DC in Gqeberha. You will ensure the efficient and accurate receiving and packing of stock in line with Dis-Chem’s SOPs and requirements, and customer needs within the store.

Essential:

• Grade 12 - Matric or Senior Certificate with Mathematics
• Tertiary Qualification in Supply Chain or similar field.
• Minimum of 2 years’ experience as a buyer

Advantageous:

• 3+ years related experience in Customer Service, Planning, and Business Analysis within Retail Industry.

Duties and Responsibilities:

• Replenish orders into the Distribution Centre per allocated portfolio.
• Process orders per ordering schedule.
• Check weekly stock holding in the Distribution Centre/ supplier deliveries and maintain required day of supply as set out with management.
• Maintain daily stock cover in line with the group or buyer requirements.
• Oversee inventory and suggest transfers to prevent overstock issues and balance network inventory.
• Analyse consumer buying patterns to predict future trends to choose most profitable product ranges.
• Regularly review performance indicators, such as sales and discount levels and act accordingly.
• Ensure stock turn, sell through and stock on hand are within the required ranges.
• Review and track sales performance figures and competitor activities.
• Manage plans to ensure optimal stock levels for the business at all times. 
• Take appropriate action to maximize sales and minimize losses.
• Conduct research on product ranges before deciding on merchandise
• Reviews dormant stock and day stock cover (DSC) by extracting sales reports.
• Ensure pre-determined targets are achieved and review monthly sales.
• Ensure stock turn, sell through and stock on hand are within required ranges.
• Attend to supplier queries relating to stock, pricing, returns, transfers, and new vendor applications.
• Accurately list, load and approve new Stock Keeping Unit and confirm commercials as per standard operating procedures.
• Review trade terms on an ongoing basis.
• Assist in ensuring a detailed marketing plan is formulated and that its in line with the overall company strategy.
• Ensure pharmacies can increase their stock levels during an advertising campaign.
• Accurately analyse target audiences to determine the type of marketing offers that would be most effective to ensure marketing is in line with consumer trends.
• Ensure pricing on Positill is correct and maintained.
• Maintain product information and updated on internal system and communicate master data updates effectively to Positill master data.
• Conduct Permanent/temporary price reduction by extracting invoices from Positill to relate to stock-on-hand and communicate to relevant stakeholders for credit claim and to pass credit to relevant stores and DC’s once credit notes are received.
• Assist with the management of sallies, tallies, vendor, and article master data files.
• Assist Buyers with customer contract management, track trade terms, deals and accruals.
• Manage DC short-dated stock and ensure that product catalogue is up to date.
• Assist Senior buyer to create broadsheets.
• Collaborate with Key Account Managers (KAM) to effectively manage supplier relationship ensure regular communication.
• Liaise with Distribution Centre and inventory control to either write off stock due to returns policies or return to vendor (RTV).
• Communicate stock related issues, pricing, claims/returns to relevant stakeholders.
• Communicate and co-ordinate between marketing, sales, customer service and operations during shortfalls.
• Collaborate with category/stakeholders and ensure marketing activation is successful.
• Effectively communicate internal developments with suppliers.
• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.

Competencies:

Essential:

• Knowledge of implementation of policies and procedures.
• Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
• Conveys ideas and facts verbally using language.
• Addresses customer questions in a timely manner.
• Recognises the need for procedures and follows relevant procedures.
• Maintains confidentiality and meets own commitments. Adheres to organisational policies and procedures. Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
• Computer skills -Microsoft (Word, Excel and Power Point, Outlook), SAP, BI, Qlickview, Positill

Special conditions of employment:

• South African citizen
• MIE, no criminal record, and clear credit rating
• Driver’s license and own reliable transport

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity available for a Store Manager for their store in Campus Square - Melville. Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store.

Minimum Requirements:
Essential:

• Grade 12/ Matric
• Minimum of 5 years’ Retail Store Management experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• Diploma or Advanced Certificate in Management or BCom Degree, Retail Management Diploma or relevant Commercial qualification
• Minimum 2 years’ experience in Unisolv / SAP / Qlikview. Previous experience with Kronos

Job Description:

• Assist with the Budget preparation and maintenance within the store.
• Allocating store funds and defining financial objectives.
• Maintaining statistical and financial records.
• Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site.
• Optimise the store's profitability.
• Participate in daily operational and sales activities to achieve customer service and business growth objectives.
• Oversee pricing and stock control.
• Ensure all expense related items are controlled and managed within budget.
• Ensure all expense related stock is adjusted to the correct GL accounts on a monthly basis.
• Ensure the ordering and monitoring of expense related items within the store.
• Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts.
• Manage and ensure the daily ordering of stock and maintain correct stock levels.
• Oversee the preparation, coordination and management of stock takes on a Bi-annual basis.
• Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets.
• Analyse and interpret trends to facilitate planning.
• Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors.
• Investigate and verify manual purchases processed against the business unit.
• Minimise, investigate, correct, and report on business unit negative stock on hand.
• Minimise, investigate, and report on business unit dormant stock.
• Analyse dormant stock reports for heads of department to investigate and rectify.
• Ensure the physical stock in all storage locations balances with the inventory ledger in SAP.
• Daily management of out-of-stock, to ensure maximum stock on the shelves.
• Manage goods in transit as directed by standard operating procedures
• Ensure store achieves set sales targets, including but not limited to health, beauty and FMCG.
• Work closely with all head of departments to ensure targets are met.
• Ensure promotions are effectively executed.
• Coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
• Determine all profit and sales objectives and design effective strategies to maintain inventory levels at all times and manage all work according to store policies and procedures.
• Propose innovative ideas to senior management to increase market share.
• Develop business strategies to raise our customers’ pool, expand store traffic, and optimise profitability.
• Take personal responsibility to ensure that all merchandisers adhere to Dis-Chem Merchandising standards.
• Ensure that Promotional stock and Displays are planned, implemented, and maintained at least 24 hours before promotions break.
• Adhere to all labelling, pricing and layout standards and ensure that merchandisers adhere to these standards.
• Approve promotional materials and displays.
• Maintain outstanding store condition and visual merchandising standards.
• Plan and implement shop merchandising, layout, and the customer traffic flow as to maximise sales, customer satisfaction, appearance, and brand image.
• Take complete control and manage the store cash resources, daily takings and banking in compliance with company operating procedures.
• Manage tender discrepancies that include value of negatives, value of auto receipts, balancing of returns and value of dormant.
• Ensure balancing of floats and manage all store float discrepancies.
• Review the reconciliation of daily takings to turnover to ensure it balances.
• Ensure transaction integrity throughout the branch by effective monitoring, implementation, and evaluation of adherence of company internal control procedures.
• Ensure the accuracy and completeness of branch transactions.
• Manage cashier service levels and cashier productivity rates.
• Control overtime and casual spend.
• Sign off and investigation of run ends daily.
• Following of cash collections procedures as detailed in the standard operating procedures.
• Manage price overrides to ensure it is kept to a minimum.
• Entirely commit to ensuring that the store provides an above expectation customer service experience, in adherence to company policies and procedures.
• Resolve customer problems in a timely manner.
• Address customer and employee satisfaction issues promptly and in person.
• Develop professional relationships with all customer contacts.
• Ensure high levels of customer’s satisfaction through excellent service.
• Ensure that staff follows company policies and procedures as detailed in the standard operating procedures.
• Ensure that the customer request system is operational and actioned daily.
• Ensure the accurate manual processing of points to customer accounts.
• Report and encourage new loyalty signups continuously.
• Manage and facilitate human resource processes, submissions, and documentation for the entire business unit in compliance with standard operating procedures.
• Manage store personnel including guiding and supporting them with training, mentoring and development.
• June 3, 2022
• Monitoring, evaluating, and coaching performance; staffing, scheduling, prioritising and delegating tasks.
• Ensure that employees receive planned training and request feedback from employees whom attended training.
• Manage the performance management process and ensure that personal development plans are adhered to.
• Take total ownership of the workforce management system (KRONOS) within the business units, including master data management and transactional management.
• Ensure the implementation and execution of the company’s performance management system, as directed by company policy.
• Manage the day-to-day Human Recourse administration including but not limited to leave, hours of work and scheduling.
• Equip and grow employees and junior management into more senior positions.
• Effectively convey knowledge to your team.

Competencies
Essential:

• Store retail admin and management experience, relating to receiving, capturing, till operations, cash office and customer service
• Strong command of the English language
• Basic financial skills - GP, mark-up, VAT, etc.
• Effective interaction with suppliers, management, reps and staff
• Strong analytical skills and time management
• Strong interpersonal and communications skills
• Basic computer skills (Word, Excel, PowerPoint and Outlook)
• Numerical skills.
• SAP, UNISOLV & SuccessFactors.

Advantageous:

• Basic IR and management training
• Basic accounting knowledge
• Portrayal of leadership

 Special conditions of employment:

• Willing and able to work retail hours
• Local travelling – valid driver’s license and own reliable transport
• South African Citizen
• Clear credit and criminal records

Deadline:20th October,2026

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Job Description

• Dis-Chem Pharmacies’ in Jabulani has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirements…

Essential:

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP.
• Retail experience

Job Specification…

• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies

Essential:

• Retail administration and operational knowledge
• Team player, good customer relations
• Leadership and management skills
• Trustworthy and honesty
• Ability to work under pressure
• Deadline driven

Special conditions of employment:

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Deadline:13th October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity for a Pharmacist at our new store in Hillfox.  You will be responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Min 2- 3 years' experience in Pharmaceutical
• 2-3 years retail pharmacy experience 

Computer literate – MS Office 
Advantageous:

• Relevant retail/ FMCG experience
• Third additional language
• SAP experience
• E-scripting experience
• Registered tutor
• Unisolv experience

Duties and Responsibilities
Dispensing of Medication:

• Dispensing of Medication under direct personal supervision of Pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council. 
• Capture script details accurately and verify patient’s details on the system.
•  Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Provide accurate instructions to the patients regarding the correct use of medicine supplied.
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.

Customer Service:

• Advise and assist patients at the dispensary, self-medication counter and front-shop.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Explain all medical aid costs to patients. Administration:
• Process all paperwork necessary for the accurate submission of claims to medical aids.
• Correct errors on scripts rejected by medical aid.
• Ensure authorization of chronic, HIV and AIDS and oncology medication.
• Maintain customer profiles on the system.
• Merge profiles locally and Vexall should be notified to merge profiles centrally.
• Take note of any messages on the customer profile and take suitable action.

Stock Control:

• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Facilitate Bi-annual stock takes.
• Exercise stock, cash and asset control

Competencies:

Essential:

• Comprehensive medicine knowledge including common dosing regimes, interactions and counselling to ensure appropriate and effective treatment outcomes. Understanding of Retail as pertains to pharmacy.
• Ability to think critically
• Possess excellent communication skills to guide patients on medication usage and side effects. Excellent communication skills, including the ability to communicate with people from all sections of the community. English and 2nd language – Read, write and speak
• Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
• Acts as a role model to others and talks to others about the need for high standards and quality. Demonstrates drive to ensure that quality is not compromised.
• Time management. Able to meet deadlines. Demonstrate patience and the ability to remain calm in stressful situations.
• Computer, numerical skills. Unisolv and SAP, E-Scripting 

Special conditions of employment:

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport
• South African citizen
• MIE Clear credit and criminal records

Deadline:13th October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity available for Brand strategy Lead for their Head Office.The Brand Strategy and Governance Lead at Dis-Chem defines the brand strategy, architecture, and governance standards to ensure consistent brand execution across all marketing touchpoints.The role develops brand guidelines and toolkits, leads integrated brand campaigns, and oversees brand compliance to strengthen brand equity and customer trust.

Minimum Requirements…
Essential:

• Bachelor’s degree in Marketing, Brand Management, Communications, or related Honours degree or postgraduate qualification advantageous
• 5+ years’ experience in brand strategy, brand management, or integrated marketing roles within retail, healthcare, FMCG, or consumer-facing sectors.
• 2–3 years’ experience coordinating cross-functional marketing initiatives or multidisciplinary project teams.
• Proven track record of improving brand consistency and delivering measurable campaign impact.

Responsibilities

Strategy and planning

• Define brand positioning, strategy, and architecture across Dis-Chem brands and visual identity standards
• Translate customer and market insights into brand priorities and messaging frameworks
• Guide brand direction for annual planning and major campaigns

Brand strategy and governance

• Develop and maintain brand guidelines, tone of voice, and visual identity standards
• Own brand governance processes, including approvals, reviews, and brand audits
• Ensure consistent application of brand standards across teams and partners

Cross-channel campaign development and execution

• Define brand campaign platforms, messaging frameworks, and creative direction, with rollout executed by Integrated Marketing and Creative Studio teams
• Ensure creative and messaging consistently reflect brand positioning and customer value proposition
• Monitor execution quality and drive corrective actions to improve consistency
• Accountable for brand integrity, messaging consistency, and strategic direction

Internal and external communication

• Provide brand guidance to teams and agencies to ensure consistent, on-brand messaging
• Support core brand narratives and messaging for key business initiatives
• Enable brand adoption through toolkits, templates, and training 

Competencies
Essential: 

Key competencies

• Strong expertise in brand strategy, brand architecture, and governance within retail/General Merchandise
• Experience delivering integrated brand campaigns across multiple channels
• Strong understanding of customer insights and shopper behaviour
• Ability to influence cross-functional stakeholders and agency partners
• Strong communication skills balancing creative direction with governance discipline

Key Performance Indicators

• Strategic & planning outcomes: Annual marketing plan, budget, and marketing calendar alignment to strategic marketing priorities
• Brand governance & consistency: Compliance to brand guidelines and architecture as measured by brand audits
• Capability & process improvement: Training of marketing team on brand architecture and guidelines and processes

Special Conditions of Employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport 

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity available for a Communication & Storytelling Lead for their Head Office. The Communication & Storytelling Lead is responsible for defining and embedding communication frameworks that ensure clear, consistent, and on-brand messaging across internal and external channels. The role leads employee and external communication, aligning messaging to business priorities, strengthening engagement, and protecting Dis-Chem’s reputation within an integrated healthcare retail environment.

Minimum Requirements…
Essential:

• Bachelor’s Degree or Diploma in Communications, Public Relations, Journalism, Marketing, or a related field.
• 5+ years’ experience in internal communications, external communications, or corporate communications roles.
• 2–3 years’ experience in a leadership or people management
• Experience in a retail or large, multi-site organisation is advantageous
• Demonstrated track record of improving communication consistency, engagement, and reach

Responsibilities

Strategy and planning

• Develop and manage communications plans and calendars aligned to business priorities and key moments
• Adapt and apply brand-defined messaging frameworks to internal and external communication channels
• Coordinate channel execution to ensure timely, consistent delivery across internal and external platforms

Internal and external communication

• Deliver clear, engaging internal communications to stores, head office, and warehouse employees to support execution and alignment.
• Own coordination and execution of external communications (including PR, media engagement, and stakeholder messaging) in alignment with brand-defined frameworks
• Work in conjunction with Creative Studio and Integrated Marketing teams to develop, edit, and distribute content across key channels including intranet, email, presentations, notices, and digital platforms
• Manage and maintain core communication channels, ensuring content quality, relevance, and consistency
• Lead and coordinate crisis communications, including preparation of holding statements, response frameworks, and stakeholder messaging during high-risk or sensitive situations

Leadership and collaboration

• Partner with Marketing, Retail Operations, People and Culture, OD, and Commercial teams to align messaging and execution.
• Coordinate stakeholder inputs, agency support, and approvals to ensure accuracy and consistency
• Provide guidance to teams on effective communication practices and channel use

Governance and risk

• Ensure communications comply with brand guidelines, regulatory requirements, and reputational standards
• Manage approvals, escalation processes, and messaging for sensitive, high-risk, and crisis communications
• Monitor feedback, engagement, and emerging risks to improve clarity, effectiveness, and protect reputation

Competencies
Essential: 

Key competencies

• Experience in internal and external communications with multi-channel content development
• Strong writing and editing capability, translating complex information into clear, frontline-ready communication.
• Experience in crisis communications and reputation management
• Understanding of communication needs in retail or consumer-facing environments
• Strong stakeholder management and coordination skills across multiple teams
• High attention to detail with the ability to manage multiple priorities and deadlines

Key Performance Indicators

• Communication effectiveness: Engagement and reach across priority channels
• Brand consistency: Adherence to on-brand messaging and reduced rework
• Operational enablement: Timely, clear communications supporting store and business execution
• Governance & risk: Adherence to approvals and reduced reputational or compliance incidents
• Reputation & crisis management: Effective handling of high-risk situations with minimal reputational impact.

Special Conditions of Employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport 

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity available for a Clinic & Pharmacy Marketing Manager for their Head Office.The Clinic/pharmacy marketing role at Dis-Chem manages the planning and execution of marketing campaigns on behalf of the Clinic and Pharmacy functions. The role links Clinic/Pharmacy stakeholders with the Integrated Marketing Campaigns team to ensure campaigns are prioritised, correctly briefed, compliant, and delivered on time across relevant channels.

Minimum Requirements…
Essential:

• Bachelor’s degree in Marketing, Business, Communications, or related field
• 5+ years’ experience in campaign management, integrated marketing, or marketing coordination roles within healthcare, pharmacy, retail, or other regulated environments
• Experience in healthcare, pharmacy, or other regulated marketing environments required

Responsibilities

Strategy & planning 

• Translate Clinic/Pharmacy priorities into an aligned campaign plan, briefs, and timelines
• Support definition of objectives, audiences, channel requirements, and success measures
• Manages prioritisation and dependencies to support operational readiness

Cross-channel campaign development & execution 

• Manages end-to-end campaign execution across relevant channels and touchpoints
• Ensure accurate capture and delivery of messaging, offers, and creative requirements
• Track milestones, resolve blockers, and support on-time launches

Leadership & collaboration 

• Act as the day-to-day interface between Clinic/Pharmacy, Marketing teams, and agencies
• Align inputs across compliance, legal, and operations stakeholders to enable execution
• Provide progress updates and escalate risks as needed

Governance & risk 

• Ensure campaigns follow brand standards, healthcare/pharmacy regulations, and approvals
• Maintain campaign documentation and audit trails for claims and customer communications
• Identify and escalate compliance, messaging, or execution risks

Competencies
Essential: 

Key competencies

• Experience in integrated campaign planning and cross-channel delivery
• Familiarity with regulated communications (healthcare/pharmacy advantageous)
• Strong briefing, calendar, and campaign coordination capability
• Strong stakeholder management and coordination skills
• Ability to balance speed, quality, and compliance

Key Performance Indicators

• Campaign delivery: On-time, in-full execution against plan
• Execution quality: Accuracy of briefs, messaging, and offer setup
• Stakeholder satisfaction: Clinic/Pharmacy feedback and collaboration effectiveness
• Governance & compliance: Approval adherence and reduced rework/compliance issues

Special Conditions of Employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport 

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies’ in Longmeadow has an opportunity available for a DC Outbound Junior Manager to join the team. The main purpose of this role will be to achieve operational excellence within the Dis-Chem Distribution Centres, by performing a management function through directing and coordinating the operation of the outbound function. This includes the daily planning and releasing of waves, maintenance of the order system, emergency orders, replenishment, picking, checking and Invoicing of stock purchased from the DC in order to meet both legal and Store/Customer requirements.

Minimum Requirements…
Essential:

• Grade 12 - Matric or Senior Certificate and relevant Degree/Diploma in Logistics or Supply Chain Management
• Minimum 2 Years relevant experience in Distribution, Logistics or Supply Chain Environment

Advantageous:

• Relevant experience in the field of Logistics/Supply Chain Management
• Experience in the Retail/Pharmaceutical Supply Chain Experience with SAP, EWM or other ERP systems

Job Specification…

• Ensure that the system is monitored, cleaned up by using the management tools, available on SAP EWM
• Plan and implement procedures and systems to maximise operational efficiencies
• Ensure that customer orders and jabs are managed daily and that wave item clearing is maintained with no orders in excess of 48 hours
• Assist with implementation and optimization of new projects related to improving the efficiency of operations
• Ensure that all resources, including electronic equipment and materials handling equipment is maintained and in safe operating conditions
• Ensure that all orders are distributed as per Dis-Chem standard operating procedures
• Ensure that replenishment system Master Data is accurate to fulfil purchase orders, report inventory related issues and ensure logistical efficiencies
• Ensure optimal planning and forecasting of department resources to meet the day-to-day strategic objectives
• Anticipate issues and opportunities and act on them pro-actively – be solution focused
• Analyse and interpret all potential departmental shrinkage indicators and act accordingly
• Ensure that stock is packed in the correct size box/ tote and is sealed and labelled correctly
• Ensure that all goods dispatched are accompanied by a content list and/ or labels are correct in all aspects
• Ensure that all stock leaving area is scanned and all discrepancies are resolved
• Ensure that all goods when packed in a manner that will prevent cross-contamination, damages and maximise box capacity
• Resolve personnel problems by analysing data, investigating issues, and identifying solutions and take corrective action
• Efficient and accurate administration, filling and reporting for transactional excellence
• Effective and efficient resolution and communication of internal and external customer day-to-day queries
• Identify supplier issues that impact required financial objectives and address them at the appropriate level internally and externally

Competencies
Essential:

• English –Read, write and speak
• Basic Financial Skills
• Be able to read and analyse financial reports
• Be able to lead motivate and inspire others
• Knowledge of Management Systems, Occupational Health and Safety Regulations, Emergency process, Public Safety and Security,Customer Service, Transportation Principles and Methods, Production and Processing, Material Handling Standards, Administration and Management, Supply Chain and Personnel and Human Resources Management

Special conditions of employment:

• South African Citizen
• MIE, clear criminal and credit
• Driver’s license and own reliable transport
• Be able to adapt to working hours according to business needs
• Be able to work any shift i.e. day, night, weekends, holidays and overtime as per business and operational requirements
• Must be willing to be rotated to where needed and must be willing to perform any other functions within the department, should the need arise

Deadline:23rd October,2026

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Job Description

• Dis-Chem Pharmacies’ Galleria - Amanzimtoti store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirements:
Essential:

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP.
• Retail experience

Job Specification:

• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies

Essential:

• Retail administration and operational knowledge
• Team player, good customer relations
• Leadership and management skills
• Trustworthy and honesty
• Ability to work under pressure
• Deadline driven

Special conditions of employment:

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity available for a Media Buying Lead for their Head Office.The Media Buying Lead role is responsible for defining media principles, buying guidelines, and governance frameworks for Dis-Chem’s paid media activity. The role optimises media buying performance and agency relationships to ensure efficient investment, consistent standards, and strong return on marketing spend across all channels, while supporting Dis-Chem’s brand, category, and commercial objectives.

Minimum Requirements…
Essential:

• Bachelor’s degree or diploma in Marketing, Media Studies, Communications, Business, or related discipline.
• 5+ years’ experience in ATL, digital, retail media, media buying, media planning, or campaign management roles within retail, FMCG, consumer-facing environments, or media agencies
• 2–3 years’ experience leading campaign delivery, vendor coordination, or cross-functional media execution initiatives.
• Proven experience managing media agencies and driving buying efficiencies

Responsibilities

Media principles, guidelines and governance

• Define and maintain group-wide media principles, buying guidelines, and guardrails across digital, traditional, and in-store media
• Establish standards for media planning, buying, optimisation, and reporting to ensure consistency and transparency
• Ensure alignment between media guidelines, brand standards, and marketing governance frameworks

Media buying optimisation & agency management

• Optimise media buying strategies to improve reach, efficiency, and return on investment across channels
• Lead relationships with media agencies, ensuring clear roles, performance expectations, and accountability
• Support rate negotiations, buying efficiencies, and consolidation opportunities to maximise value
• Execute media plans in alignment with go-to-market priorities and campaign requirements

Performance oversight & collaboration

• Partner with Integrated Marketing Campaigns, Strategy & Brand, and Category Marketing teams to ensure media plans support campaign objectives
• Review media performance and insights to identify optimisation opportunities and inform future guidelines
• Provide guidance and expertise on media choices, channel mix, and investment decisions

Competencies
Essential: 

Key competencies

• Strong understanding of media strategy, planning, and buying across digital and traditional channels
• Experience setting media governance, guidelines, and buying standards, with knowledge of agency models and performance metrics
• Strong commercial focus with the ability to optimise media spend and agency value
• Effective stakeholder and agency management, supported by a structured, analytical approach

Key Performance Indicators

• Media efficiency – Improvement in media ROI, cost efficiencies, and rate optimisation
• Governance & compliance – Adherence to media guidelines, buying standards, and reporting frameworks
• Agency performance – Agency service quality, performance against KPIs, and value delivered
• Stakeholder satisfaction – Feedback from Marketing, Category, and Campaign teams on media support

Special Conditions of Employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport 

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity available for a Visual Merchandising Manager for their Head Office.The Visual Merchandising Manager is responsible for executing in-store marketing campaigns that bring Dis-Chem’s brand and category strategies to life. This role focuses on the design, placement, and activation of visual assets across store windows, gondola ends, promotional areas, and free-standing units, ensuring campaigns are engaging, on-brand, and aligned to category and private label brands. The Visual Merchandising Manager works closely with the Integrated Marketing Campaigns team, category, private label and other stakeholders to ensure seamless in-store execution across all stores.

Minimum Requirements…
Essential:

• Bachelor’s degree or diploma in Marketing, Visual Merchandising, Design, Interior Design, or related field
• 5+ years’ experience in retail marketing, visual merchandising, or in-store campaign execution
• 3–5 years’ experience leading retail rollout initiatives, supplier coordination, or cross-functional execution projects within large-scale retail environments

Responsibilities

 Campaign planning and calendar management

• Interpret category and brand campaign objectives into clear in-store visual merchandising plans
• Collaborate with the Integrated Marketing Campaigns team to align store execution with overall marketing calendars.
• Plan and schedule the roll-out of visual assets across all stores and promotional touchpoints

Campaign management and execution coordination

• Execute in-store visual campaigns including window displays, gondola ends, FSUs, and promotional media areas
• Manage production, installation, and removal of in-store assets to meet campaign timelines
• Ensure all visual merchandising materials are on-brand, high-quality, and commercially effective

Stakeholder alignment and governance

• Work with category managers, store teams, and marketing colleagues to ensure campaign consistency and compliance.
• Report on campaign execution, effectiveness, and in-store activation
• Maintain governance over campaign standards, ensuring visual assets adhere to brand

Competencies
Essential: 

Key competencies

• Strong experience in visual merchandising, retail marketing, or in-store campaign execution
• Knowledge of retail display design, POS materials, and promotional activation
• Ability to translate marketing strategies into impactful in-store experiences
• Project management skills to coordinate multiple campaigns across stores simultaneously
• Attention to detail with a focus on visual quality, compliance, and commercial effectiveness
• Understanding of retail production materials, substrates, fabrication methods, and cost-effective execution approaches.
• Collaborative mindset to work across marketing, category, and store teams

Key Performance Indicators

• Campaign Execution: Percentage of stores with visual merchandising assets implemented on time and as per brief
• Brand Compliance: Adherence to brand guidelines and quality standards across all in-store executions.
• Commercial Alignment: Effectiveness of visual merchandising in driving category or promotional objectives
• Stakeholder Feedback: Satisfaction from marketing, category, and store teams on campaign execution
• Campaign Reporting: Timely and accurate reporting on in-store activation and insights

Special Conditions of Employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport 

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies has an opportunity available for a Sponsorships & Events Manager for their Head Office. The Sponsorships & Events Manager is responsible for planning, managing, and executing sponsorships, events, and promotional competitions that drive brand awareness, engagement, and customer participation for Dis-Chem. This role ensures initiatives are delivered in line with the marketing strategy, collaborating closely with Integrated Marketing Campaigns, Strategy, Brand & Communications, and external vendor partners to achieve high-quality, compliant, and engaging experiences.

Minimum Requirements…
Essential:

• Bachelor’s degree or diploma in Marketing, Events Management, Communications, Public Relations, Hospitality, or related field.
• 5+ years’ experience in sponsorship, event management, promotional campaigns, or experiential marketing within retail, FMCG, healthcare, or consumer-facing environments.
• 3–5 years’ experience leading event execution, supplier coordination, stakeholder management, and multidisciplinary teams within fast-paced operational environments.
• Experience managing agencies, suppliers, production partners, or live event environments
• Experience in retail or General Merchandise environments

Responsibilities

Sponsorship and event execution

• Develop and maintain the annual sponsorships, events, and competitions calendar in line with marketing strategy
• Plan event and sponsorship initiatives with clear objectives, budgets, timelines, and deliverables
• Align all initiatives with marketing campaigns, brand objectives, and target audience goals
• Monitor live activations to troubleshoot, optimize, and ensure high-quality execution on the ground

Campaign management and execution coordination

• Manage end-to-end execution of sponsorships, events, and competitions, ensuring high-quality delivery
• Manage vendors, suppliers, and internal teams to deliver seamless experiences
• Ensure compliance with legal, safety, and brand guidelines during all activations
• Monitor live events and competitions to troubleshoot and optimize on-the-ground performance 

Stakeholder alignment and governance

• Collaborate with Marketing Strategy, Brand & Communications, and Integrated Marketing Campaigns teams to ensure alignment across initiatives.
• Coordinate with vendors, agencies, and partners to deliver sponsorship and competition requirements
• Provide timely reporting on event and sponsorship outcomes, insights, and ROI
• Maintain governance over budgets, contracts, and operational standards for all activations
• Capture outcomes, insights, and learnings from each initiative to inform future campaigns.

Competencies
Essential: 

Key competencies

• Proven experience in event management, sponsorship activation, or promotional campaigns
• Strong knowledge of compliance, risk, and safety considerations in events and competitions
• Ability to plan and execute multi-channel activations with attention to detail
• Strong project management and organizational skills to handle multiple initiatives simultaneously
• Budget management skills and ability to deliver commercially effective campaigns
• Collaborative and stakeholder-focused approach to work across multiple teams and external partners

Key Performance Indicators

• Event & Sponsorship Delivery: Timely and high-quality execution of all planned initiatives
• Engagement & Reach: Measurable impact on brand awareness, participation, and audience engagement
• Budget Compliance: Initiatives delivered within approved budget and resource allocations
• Stakeholder Satisfaction: Positive feedback from internal teams, partners, and participants
• ROI & Insights: Post-event reporting with actionable insights for future initiatives
• Team leadership & delivery: Effective team coordination, workload management, delivery quality, and stakeholder collaboration.

Special Conditions of Employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport 

Deadline:21st October,2026

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Job Description

• Dis-Chem Pharmacies requires Casual Cashiers for their Mooirivier Mall, Potchefstroom store. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management 

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Deadline:21st October,2026