Latest Jobs at Hollard Insurance

Role Description and Objectives:

• This is a full-time Senior Business Intelligence Developer role with Hollard Insure.
• As a Senior BI Developer, you will focus on the back-end development of our BI solutions, leveraging your expertise in ETL processes, data warehousing, and the Microsoft technology stack. Your role is pivotal in enabling data-driven decision-making across the business.
• You will be responsible for tasks such as data modelling, dashboard creation, reporting creation and using your analytical skills to provide valuable insights to our business stakeholders.
• You will be responsible for improving profitability by supporting the Hollard Insure Strategy through business intelligence:
• Enhance Business Decision-Making: Develop and deliver comprehensive BI solutions, including reports and dashboards, to support strategic decision-making.
• Optimize Business Processes: Utilize data insights to identify opportunities for process improvement and cost reduction.
• Improve Data-Driven Culture: Foster a data-driven culture by providing accessible and actionable insights.

Key Responsibilities:

• ETL Development: Design, develop, and maintain ETL processes using SQL Server Integration Services (SSIS) and Azure Data Factory to ensure efficient data flow and accuracy.
• Data Warehousing: Insight on the development and maintenance of our data warehousing solutions, implementing best practices for data organization, transformation, and storage.
• Data Modelling: Create and maintain robust and accurate data models that support business intelligence and analytics needs.
• Reporting and Analysis: Develop, implement, and optimize complex reports and dashboards, ensuring data integrity and performance.
• Database Management: Work closely with the DBA team to Oversee and manage SQL Server databases, ensuring security, availability, and performance.
• Collaboration: Work closely with data analysts, business stakeholders, and other BI developers to understand requirements, provide technical insights, and deliver effective solutions.
• Business as Usual BI: Sources data and consults with various stakeholders as needed, in order to ensure the availability and accuracy of data required for the development of the necessary BI and the development of standard reports and bespoke reports as required by the business. Develop, implements and oversee post implementation support and maintenance and BI tools and solutions to solve applicable BI business challenges.
• Regulatory Reporting: Reports to the Regulator and is responsible for the timely and accurate preparation and filing of various regulatory reports in compliance with all legal and regulatory requirements. Required to represent Hollard Insure in various regulatory forums, like SAIA, SASRIA to keep abreast on the essential regulatory requirements from a short-term insurance reporting perspective
• Business rule definition: Ensure that business intelligence & reporting business rules are well defined, in order to minimise confusion. Ensure that all data rules align with business requirements and are aligned to the Hollard Insure BU strategies.
• Data Extraction and validation: Ensure that all necessary validations are in place and that data is reconciled through the data value chain.
• Accuracy: Provide accurate reports to the functional areas within Hollard Insure
• Creativity & Innovation: Be a creative leader that identifies opportunities for innovation, that will ultimately eradicate repetitive activities in our process and provide a self-service to our business stakeholders. Take a lead on the report and visualization automation initiatives for Hollard Insure
• Stakeholder management: Take ownership of escalated complaints or queries and offer possible solution to stakeholders / clients and ensure all are resolved and feedback given to relevant parties.

Required Knowledge and Experience    

• 5 - 7 years in MIS / Business Intelligence (BI), Reporting, analytical or quantitative environment within the Insurance and/or financial services industry
• 5 – 7 years’ experience in the creation of MI, BI and Reporting, as well as Customer segmentation, product, sales, scorecard and measurement analysis.
• Strategic Thinking: Ability to align BI strategies with overall business objectives and identify opportunities for data-driven innovation.
• Mentorship: Proven experience mentoring teams of BI professionals, fostering a culture of excellence and innovation.
• Advanced Technical Proficiency: In-depth knowledge of the Microsoft BI stack, including SQL Server, SSIS, SSAS, SSRS, Power BI, R / Pythion Programming languages and Azure Data Factory.
• Data Architecture: Strong understanding of data warehousing, data modelling, and data governance principles.
• Cloud Technologies: Knowledge of cloud platforms, particularly Azure, and experience in cloud-based BI solutions, though AWS will also be advantageous
• Business Acumen: Strong understanding of the insurance industry and the ability to translate business requirements into effective BI solutions.
• Advanced Analytics: Expertise in advanced analytics techniques, such as machine learning, predictive modeling, and statistical analysis.
• Communication and Stakeholder Management: Excellent communication skills and the ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
• Knowledge of Scaled Agile Framework (SAFe) practices will be advantageous
• 5+ years’ experience of delivering Business Intelligence projects using Microsoft tools, Visualization Tools (SSRS, Power BI).

Educational Requirements    

• Matric,
• BSc Computer Science / Informatics / Data Analytics / Statistics / Information Management or any other related degree
• Certifications: Microsoft Certified, PL300 or D600

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    Role Objectives:

• The primary objective of this role is to design, develop, and maintain robust and scalable Big Data Pipelines and data architectures, ensuring optimal extraction, transformation, and loading of data across multiple application platforms. The Data Engineer will act as a custodian of data, ensuring compliance with information classification requirements, and enabling data consumers to build and optimize data consumption effectively. This role demands profound technical expertise in Data Engineering, Data Warehouse Design, and advanced analytics, utilizing modern software engineering concepts and BI tools. The Data Engineer will leverage Azure Data Solutions and various data-related programming languages and frameworks to analyze data elements, perform root cause analysis, and collaborate with technology colleagues and data teams to deliver viable data solutions within architectural guidelines.

Key Responsibilities:

• Responsible for building and maintaining Big Data Pipelines
• Custodians of data and must ensure that data is shared in line with the information classification requirements on a need-to-know basis
• Experience using programming skills in data related programming languages and frameworks, such as Python, Spark, SQL
• Experience with Azure Data Solutions: Azure Data Factory, Azure Data Explorer, Azure Databricks
• Profound technical understanding for Data Engineering and Data Warehouse Design
• Familiar with modern software engineering concepts Know-how in advanced analytics and BI Tools.
• Develop and maintain complete data architecture across several application platforms
• Analyze data elements and systems
• Build required infrastructure for optimal extraction, transformation and loading of data
• Build, create, manage and optimize data pipelines
• Create data tooling, enabling data consumers in building and optimizing data consumption
• Execute on the design, definition and development of (API's)
• Develop across several application platforms
• Experience performing root cause analysis on internal and external data and processes
• Knowledge of integration patterns, styles, protocols and systems
• Liaise and collaborate with technology colleagues and data teams to understand viable data solutions within architectural guidelines
• Update technical documentation on data extracts and report functionality to facilitate future understanding to the extent required for ongoing support. Respond to user queries, error logging and further enhancement requests to ensure reports are used and serve their intended purpose.
• Provide OLAP support and end-user training on the various cubes used for reporting downstream
• Data Modelling - emphasizes on what data is needed and how it should be organized instead of what operations need to be performed on the data. Data Model is like architect's building plan which helps to build a conceptual model and set the relationship between data items. This data capability is required in preparation of the Data Platform implementation, and will also align with the approach taken by Group Data to implement ERWIN as a tool of choice for Data Modelling
• Data Architecture – ensures that we have composed of models, policies, rules or standards that govern which data is collected, and how it is stored, arranged, integrated, and put to use in data systems and in organizations. This data capability is also aligned with the direction that Group Data is taking.

Required Knowledge and Experience    

Project Related Deliverables and Tasks

Assist the Data Engineering Lead on the below-listed tasks:

• Select and implement the appropriate tools, software, applications, and systems to support cloud data technology goals from the chosen MS Azure
• Oversee the mapping of data sources, data movement, interfaces, and analytics, with the goal of ensuring good data quality.
• Collaborate with Project & Data Stream Leads, Consultants and business unit leaders for all exercises pertaining to the Data Platform
• Create and maintain data model and metadata policies and procedures for functional design.
• Provide technical recommendations and engage with ETL/BI Architects, Business SMEs and other stakeholders throughout the Solution/Data Architecture and implementation lifecycle and recommend effective solutions to develop high performance and highly scalable data solutions (data marts/warehouse and data mining and advanced analytics)
• Raise and ensure data-related problems in regard to systems integration, compatibility, and multiple-platform integration are
• Develop and implement key components as needed to create testing criteria in order to guarantee the reliability and performance of data architecture. Ensure the testing process incorporates Test
• Drive a Data Platform environment that enables maintenance of the current and accurate view of the larger data picture, an environment that supports a single version of the truth and is scalable to support future analytical needs.
• Identify and develop opportunities for data reuse, migration, or retirement and platform upgrades.
• Communicate with customer, project team in a timely manner and escalates issues & risks appropriately.

Required Knowledge, Experience and skills:

• Deep knowledge of contemporary architectural principles across the data architectural domain
• Understanding of the enterprise architecture to ensure on-going alignment, driving the technical roadmap for key applications and
• Knowledge of different SDLC Methodologies, preferably Agile
• Ability to produce solutions using:
• Microsoft SQL Integration Services, MS SQL Analysis Services, MS SQL Reporting Services, MS    Power BI
• Knowledge of & Scaled Agile Framework (SAFe) practices will be advantageous
• Experience of Cloud Services (Azure) is
• Python
• 5 years+ Experience in cloud computing infrastructure (e.g., MS Azure, Amazon Web Services etc.) and considerations for scalable, distributed systems

Educational Requirements    

• Matric,
• BSc Computer Science, Data Informatics, Information Technology, or any other related degree
• Cloud Certification is a key requirement
• Microsoft AWS Certification

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Role Objectives:

• Responsible for bridging the gap between Insure Business (both Commercial and Personal Lines) and Information Technology and IT Software partners with special focus on Data Analytics. Over and above identifying, gathering, eliciting and analysing business requirements, the Business Analyst must be able to extract data from disparate sources, inspect, model the data discovered to make recommendations for business solutions. This role will also be responsible for the link between HI and IT as well as HI's external stakeholders including Partners, Service Providers and Brokers

Key Responsibilities:

• Interacting with all relevant stakeholders and conducting business needs and cost benefit analysis in order to build a solid Business Case for the requirement.
• Analyze, compile and manage business requirements
• Ability to interpret business processes from a requirements perspective
• Acquire data from primary or secondary data sources
• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Analyze system defects and their business impact
• Perform efficient and effective JAD facilitation with relevant stakeholders
• Document business and functional requirements documents
• Report on progress in relation to their tasks and work stream against the project plan
• Work closely with the Project Management team to ensure project targets are met
• Promote relatiosnhip management between IT and business by working closely with the BIO's
• Stakeholder management: Take ownership of queries and offer possible solution to the various stakeholders/clients and ensure all are resolved and feedback given to relevant parties.
• Project Delivery: Work closely with the customers to ensure the short and long-term business needs are being addressed while proactively avoiding potential issues.

Required Knowledge and Experience    

• At least 6 years' experience in business and/or data analysis within the financial services industry
• Experience in Short Term Insurance industry an added advantage
• Working knowledge of both Agile and Waterfall
• Attention to detail and quality to ensure that data is precise
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Creating visual presentations so that the data can be understood and used for decision making
• Specialized skills in SQL, predictive analysis and data mining an added advantage.
• Excellent written and verbal communication skills
• Sound financial understanding for Cost Benefit and Financial business case articulation
• Experience in working within well governed Project Management environments

Educational Requirements    

• Bachelors degree in business and/or relevant information systems
• Certification in Business Analysis or equivalent

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Job Purpose:

• Are you a recent graduate eager to kickstart your career in the Insurance Industry? Hollard’s Head Office in Parktown is offering an exciting 12-month Graduate Programme designed for South African graduates who are passionate about Technology and Data ready to gain hands-on experience in the insurance industry.

What’s in it for you?

• Join a Pan-African Family: Collaborate with industry leaders and develop your skills in a supportive, innovative environment.
• Structured Learning & Mentorship: Benefit from formal training, mentorship, and on-the-job experience to build both technical and professional skills. 
• Meaningful Projects: Work on impactful assignments that contribute directly to Hollard’s strategic goals.
• Successful completion of various learning programmes during the course of the year.

Required Knowledge and Experience    

• A curious mind and a passion for all things, technology
• Excellent communication and teamwork skills
• A proactive and innovative mindset
• Thinking clearly and analytically

Educational Requirements    

• BSc Computer Science
• BSc Informatics
• B Degree in Information Systems
• BCom in Statistics and Data Science (or a related field)

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 Job Purpose:

• Are you a recent graduate eager to kickstart your career in the Insurance Industry? Hollard’s Head Office in Parktown is offering an exciting 12-month Graduate Programme designed for South African graduates who are passionate about Accounting and Finance ready to gain hands-on experience in the insurance industry.

What’s in it for you?

• Join a Pan-African Family: Collaborate with industry leaders and develop your skills in a supportive, innovative environment.
• Structured Learning & Mentorship: Benefit from formal training, mentorship, and on-the-job experience to build both technical and professional skills.
• Meaningful Projects: Work on impactful assignments that contribute directly to Hollard’s strategic goals.
• Successful completion of various learning programmes during the course of the year.

Required Knowledge and Experience    

• A curious mind and a passion for all things, accounting/finance
• Excellent communication and teamwork skills
• A proactive and innovative mindset
• Thinking clearly and analytically

Educational Requirements    

• BCom Accounting Science
• BCom Business Management
• BCom Economics
• BCom Investments and Corporate Finance or any other completed finance related degree 

go to method of application »

Job Purpose:

• Are you a recent graduate eager to kickstart your career in the Insurance Industry? Hollard’s Head Office in Parktown is offering an exciting 12-month Graduate Programme designed for South African graduates who are passionate about Marketing and Risk Management ready to gain hands-on experience in the insurance industry.

What’s in it for you?

• Join a Pan-African Family: Collaborate with industry leaders and develop your skills in a supportive, innovative environment.
• Structured Learning & Mentorship: Benefit from formal training, mentorship, and on-the-job experience to build both technical and professional skills.
• Meaningful Projects: Work on impactful assignments that contribute directly to Hollard’s strategic goals.
• Successful completion of various learning programmes during the course of the year.

Required Knowledge and Experience    

• A curious mind and a passion for all things, marketing, logistics and risk management
• Excellent communication and teamwork skills
• A proactive and innovative mindset
• Thinking clearly and analytically

Educational Requirements    

• BCom General
• BCom Marketing
• BCom Risk Management

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Job Purpose

• The Solution Analyst is responsible for bridging the gap between business and technology and/or software solutions team. Compiling the business, system & stakeholder requirements, the Solution Analyst combines the skill sets of both a business analyst and a systems analyst—integrating an understanding of organisational goals, operations, and processes with technical expertise to shape effective solutions. The Solution Analyst is responsible for assessing business, process and system impact, identifying solution requirements, and recommending the outcome.

Key Responsibilities:

• Interacting with all relevant stakeholders and conducting business processes needs analysis to understand requirements with an objective of producing a concise business case.
• Analyse and understand business requirements to identify changes and additions required to meet the business requirements.
• Conduct impact analysis to identify and understand risk associated with an enhancement or project as well as input to risk mitigation strategies.
• Make recommendations based on the interpretation of business and systems requirements, ensure that all impacts have been carefully considered, analysed and the resulting procedure and system configuration is the most appropriate and best meets business needs.
• Adhere to established documentation standards when capturing, maintaining, and updating business and system requirements.
• Maintain ongoing engagement with stakeholders during the entire project or enhancement lifecycle, ensuring that their feedback and concerns are addressed at each phase.
• Be responsible for providing multi-disciplinary teams with user stories and coaching to define the business driven acceptance criteria and test cases. Proactively support the uplift of Agile practices and foster a culture of continual service improvement.
• Communicate needed changes to development & testing team and ensure implementation thereof.
• Estimate the financial or other benefits of changes to processes, risks and/or potential impact and report to the relevant stakeholders if relevant.
• Participate in and facilitate relevant Agile ceremonies and rituals: Backlog Refinement, Daily Stand-up, Iteration / Release Planning, Showcases / Sprint Review, Retrospective.

Required Knowledge and Experience    
Required Experience (relevant or in a similar role)

• Minimum 3-5 years’ working experience in IT business analysis (2 years of which should be in the Short- or Long-Term insurance environment)
• A minimum of 1-2 years’ current experience is required in the following areas:
• System analysis
• Data and systems migration, development, and integration, including working with data flows, sequence diagrams, ERDs, APIs, and SQL for data retrieval
• Proficiency in MS Visio or similar for creating diagrams and process flows
• Familiarity with wireframing tools (e.g., Figma, Pencil) for prototyping and UI/UX design
• Conducting gap and impact analysis across processes, systems, functional, technology, and compliance requirements
• Performing risk assessments to identify and mitigate potential issues
• Facilitating/managing user acceptance testing 

Required Knowledge and Skills

• Agile/Scrum knowledge
• Working understanding of Azure DevOps, JIRA or similar case management system

On the job training/familiarisation time

• 3 months

Educational Requirements    

• Matric
• Business analysis certification
• Bachelor’s Degree in Business and/or relevant Information Systems qualification
• Agile certification
• Technical qualifications