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• Over the course of this 18-month program, you'll build specialized expertise through hands-on experience, structured learning, and mentorship from industry leaders. You'll work on real business challenges, applying your skills to projects that create meaningful impact.
• Along the way, you'll deepen your knowledge of Mastercard's business, collaborate with teams across the organization, and develop the technical, analytical, and professional capabilities needed to accelerate your career. By the end of the program, you’ll have a strong foundation in your chosen field and the confidence to continue to grow here at Mastercard.

What you’ll do

As an Associate Consultant, you will:

• collaborate within small teams to help some of the world's biggest brands answer and implement solutions for their most challenging strategic questions. 
• create meaningful contributions through ownership of deliverables and building external relationships with clients. Focusing on technology and data, you will gain broad exposure to a range of industries, including financial services, retail, restaurants, hospitality, and more.

Specialization Tracks

• We are looking for passionate and talented professionals who share our vision for helping our customers with their most urgent business needs. We are recruiting two specialization tracks that make up our team. Track placement will indicate the types of projects where you will spend most of your time; however, we encourage and enable working across tracks to allow team members to acquire diverse skills and experiences.

Strategy & Transformation

• Guide clients through strategic, tactical, operational, and transformational challenges to enhance performance and operations. Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation. Working with clients from various industries, many S&T engagements directly interface with numerous Fortune 500 companies. This role aligns with the practices of traditional management consulting firms.
• Sampling of questions we help our customers answer:
• How can a global financial services institution be successful at entering a hyper competitive new market?
• How can a customer improve its operating model to better achieve operational, financial, and strategic goals?
• Team members typically support 1-3 projects concurrently, with each project lasting for approximately 8-16 weeks.

Marketing

• Develop strategies and lead implementation of marketing campaigns and engagements; evaluate results to drive performance on behalf of Mastercard’s clients. Provide deep direct marketing expertise across channels, leveraging customer, behavioral and transactional data and defining tangible results to both the client and Mastercard.
• Sampling of questions we help our clients answer:
• How does a fintech client optimize new customer acquisition and existing customers’ life cycle value through effective targeting and communications?
• How does a retail client drive foot traffic into store post-covid and/or optimize their ecommerce website to increase basket-size and average spend per customer?
• How can a large financial institution best execute a portfolio conversion – for example, after purchasing another issuer’s portfolio – including components like internal and external communications, market launch, and more?
• Team members typically support 1-3 projects from any domain and build fundamental marketing and consulting toolkit.
• In your CV, please indicate your first track preference. This information will be leveraged to best match applicants with their desired track.

What we’re looking for

• Undergraduate or master’s degree with an expected graduation date in November 2026 – August 2027
• Ability to communicate complex ideas effectively – both verbally and in writing – in English
• Availability: Must be available to start in March or September 2027

Application Due: Please apply by 5th November.

We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Proven record of leadership in a work setting and/or through extracurricular activities.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving, analytical, and quantitative skills. Experience using data analysis or querying tools (e.g., SQL, SAS, Excel or Tableau) is an asset (particularly for Performance Analytics or Business Experimentation tracks).
• Business Interest: Clear interest in the world of business, and intuition for the way that companies make decisions.
• Rapid Growth: Eagerness to learn quickly, both through Mastercard's structured training curriculum and organic development opportunities.
• Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
• Integrity: Outstanding record of academic achievement. Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from mistakes.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
• Communication: Ability to communicate complex ideas effectively. Excellent written and verbal communication skills.
   

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Purpose of the Job

• The role’s responsibility is to drive account management for key Travel & Entertainment clients, and as a result driving growth in MasterCard revenue. The incumbent will be responsible for cross matric collaboration and exercising leadership in driving MasterCard business with KPIs across volume, core revenue, cross sales revenue and strategic initiatives. This role will be based in Dubai

Role
Key Responsibilities

• To provide merchants/ customers with compelling business proposition, based on data-driven intelligence and analytics
• Own and drive strategic account plan with customers to enable their growth and embed MA assets
• Budgeting, forecasting and financial reporting for the defined group of key global clients
• Responsible for reviews of the overall performance of the defined group of key Travel & Entertainment clients, and for managing the relationship and profitability
• Lead multiple projects across the markets in collaboration of country teams, quickly grasp new ideas and simplify strategy into specific actions with clear accountability and roadmap
• Responsible for all administrative and operational issues for the target customer set
• Identify and develop new opportunities with key Travel & Entertainment Merchants, to increase MasterCard share and volume, as well as developing new revenue streams
• Identify and analyse new opportunities within the assigned set of accounts and assist in the development of end to end solutions from both a technical and business perspective. Leverage in-depth knowledge of Strategic merchant solutions and payment eco-systems. Dependent on merchant need and geographic presence.
• Develop financial modelling and business cases for identified opportunities
• Work with MasterCard cross functional teams to identify new segment and product opportunities and develop/ execute bespoke propositions to maximize penetration with travel merchants/ industry
• Project sponsor initiatives – from concept through to implementation including the commercials, solution creation, contracts, project and stakeholder management.
• Responsible for the deliverables for defined group of key Travel & Entertainment clients, in collaboration with the Country teams
• Create and develop executive calling plans
• Responsible for reviews of the overall performance of the defined group of key merchants.
• Responsible for all administrative and operational issues for the target customer set This person will take on responsibility for competitive monitoring and value chain analysis, liaising with the product teams to develop sales toolkits and other content and material, as well as providing key input into strategy and product development.
• Ownership of developing account plans and ensure they are adhered to.

All About You

• Strong expertise of working in Travel/ Digital industry (consulting and/or industry experience)
• Preferably gained both within industry and from a top 5 management consulting firm
• Complex “strategy through execution” projects; strategy in general but also sales and operations projects/change management/business transformation
• Proven success of Development of new business/ start-ups
• Successful business model innovation
• International experience/ experience working with global brands
• Track record of building and growing complex partnerships
• Payment industry experience/ understanding of payment and information flows along TE value chain
• Experience of developing new consumer propositions within payments, loyalty and digital
• Results driven, entrepreneurial and a proactive self-starter, requires minimal supervision.
• A high level of business acumen and thought leadership is required
• Strong track-record for engagements at C-Level
• Long-term strategic view mind-set
• Strong leadership, interpersonal and communication skills
• Must encourage teamwork, integration & inclusion
• Experienced strategic sales leader

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Role:
People & Capability (P&C)

• Working as part of the P&C Business Partner Team, accountable for human resources management in support of our Africa Division
• Partners closely with business leaders to implement our People and Capability Strategy
• Partners with specialized Centres of Excellence (Talent Acquisition, Total Rewards, Mobility, Employee Relations), and the People Business Partner team to ensure processes and initiatives are successfully implemented and effectively developed
• Develops and Applies knowledge of local laws and regulations to provide high-touch, employee–facing support in the areas of talent management, employee relations, total rewards, recruitment and development
• Supports the People Business Partner Team to implement HR strategies and talent initiatives for a function or local market. This may include involvement in Talent planning, Leadership development, Performance management, Rewards/Compensation planning and change-management processes.
• Involved in the delivery of HR projects and programs, working closely with the People and Capability team and engaging with business stakeholders.
• Participates in the day-to-day delivery of local human resource operations and engages with employees to support on regional P&C inquiries
• Involvement in data collection and reporting to apply quantitative and qualitative data to process improvement and development

All about you:

Key Competencies and Experience

• Experience managing and ensuring timely delivery of P&C projects and programs (e.g., onboarding, year-end compensation planning, training and development
• Experience building and maintaining relationships with employees and managers across business functions and within a market.