Latest Jobs at NTT Ltd.

Your day at NTT DATA

• The Sustainability Lead / Manager is responsible for establishing and leading the Sustainability function within the Service Experience Office (SEO) to support the wider Business Operations (BO) group.  The role will translate NTT DATA sustainability ambitions into practical operational action by embedding sustainability into service governance, supplier governance, asset lifecycle management, reporting, and continual improvement.
• The role will provide a lean central capability within the SEO, supported by a federated network across Business Operations, to ensure sustainability is managed as an operational discipline rather than through fragmented local activity.  
• The role combines strategic coordination with practical delivery, creating clear ownership, measurable progress, and a scalable operating model for sustainability across BO. 

Key Responsibilities:

Strategy and roadmap 

• Define and maintain the BO sustainability roadmap, aligned to NTT DATA priorities and operational business needs. 
• Identify the most material sustainability risks and opportunities across services, suppliers, assets, and operational processes. 
• Support the translation of enterprise sustainability priorities into BO-specific actions, governance, and measurable outcomes. 

Governance and operating model 

• Establish the Sustainability function within the SEO, including its charter, governance model, and operating rhythm. 
• Define standards, controls, and accountability mechanisms that embed sustainability into BO governance. 
• Work through existing SEO forums and processes to ensure sustainability is integrated rather than managed in parallel. 

Baseline, KPI framework, and reporting 

• Establish the BO sustainability baseline and maturity assessment. 
• Define and maintain a KPI framework covering priority operational areas such as service governance, supplier governance, asset lifecycle management, and improvement activity. 
• Produce clear reporting, dashboards, and management information for SEO and BO leadership. 

Integration into SEO processes 

• Embed sustainability into relevant SEO processes, including service review, continual improvement, supplier review, and selected service design, transition, or change activities where appropriate. 
• Ensure sustainability considerations are reflected in operational decision-making and governance discussions. 

Operational improvement 

• Identify, shape, and coordinate sustainability initiatives that improve efficiency, reduce waste, strengthen controls, and support cost avoidance. 
• Maintain an improvement pipeline and benefits register linked to operational sustainability priorities. 
• Track delivery progress and support the transition of successful initiatives into business-as-usual practices. 

Supplier governance and asset lifecycle management 

• Partner with supplier management, procurement, and operational teams to strengthen sustainability expectations and performance oversight for key suppliers. 
• Support improved asset lifecycle management through better reuse, redeployment, repair, retirement, and disposal practices. 
• Promote practical circularity and lifecycle thinking across BO. 

Capability building and stakeholder engagement 

• Build awareness, capability, and ownership across BO through practical guidance, engagement, and a federated network of representatives. 
• Act as the primary point of coordination for sustainability activity across SEO and BO. 
• Work closely with corporate sustainability and adjacent functions to ensure alignment without duplication. 

Key Accountabilities 

The role holder is accountable for: 

• Establishing the Sustainability function within the SEO  
• Defining and coordinating the BO sustainability roadmap  
• Creating the BO baseline, maturity assessment, and KPI framework  
• Embedding sustainability into relevant SEO governance and processes  
• Producing reporting and insight for BO leadership  
• Maintaining an improvement pipeline and benefits register  
• Building a federated operating model across BO  

Scope and Dimensions 

• This role has an Enterprise Operations-wide remit and operates across multiple service, supplier, and operational domains through influence and coordination. 
• The role leads a lean central capability rather than a large standalone team and relies on strong matrix working across BO. 
• The role is expected to shape priorities, drive consistency, and improve operational maturity, while delivery accountability remains with service owners, tower leads, supplier managers, and other operational stakeholders. 

Knowledge and Attributes:

Essential 

• Significant experience in sustainability, service management, operational governance, transformation, or a related discipline within a large and complex organisation. 
• Strong understanding of governance, performance management, reporting, and continual improvement in an operational environment. 
• Experience translating strategy into practical operating models, standards, reporting, and actions. 
• Demonstrated ability to lead cross-functional initiatives through influence in a matrixed environment. 
• Strong stakeholder management skills, including the ability to work credibly with senior leaders and operational teams. 
• Strong analytical capability and the ability to turn data into clear recommendations and decisions. 
• Commercial awareness and the ability to connect sustainability activity to operational and financial value. 

Desirable 

• Experience within an SEO, Business Operations, technology operations, or managed services environment. 
• Experience with supplier governance, asset lifecycle management, or circularity-related initiatives. 
• Knowledge of recognised sustainability or environmental frameworks. 
• Experience setting up a new function, capability, or governance model. 
• Familiarity with ITIL or equivalent service management practices. 

Academic Qualifications and Certifications:

Essential 

• Degree or equivalent professional experience. 

Desirable 

• Relevant sustainability, environmental, or operational improvement qualification. 
• ITIL certification or equivalent service management qualification. 
• Programme, change, or leadership qualification. 

Required experience:

The successful candidate will demonstrate: 

• Strategic thinking with practical delivery discipline  
• Strong collaboration across organisational boundaries  
• The ability to simplify complex issues into operational action  
• Evidence-based decision-making  
• Resilience, credibility, and pragmatism  
• A continuous improvement mindset  
• The ability to build momentum through influence rather than hierarchy

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Your day at NTT DATA

• The Data Privacy Senior Specialist: AI will report into the Global Data Privacy Centre of Excellence and will be responsible for leading privacy governance, privacy engineering, and compliance oversight for Artificial Intelligence (AI), Generative AI, Machine Learning (ML), automation, analytics, and other emerging technology initiatives across the organization. The successful candidate will work closely with Enterprise Architecture, Security Architecture, Legal, Information Security, Data Governance, Product Engineering, Cloud, Digital Transformation, Procurement, and business stakeholders to ensure that AI-enabled solutions are designed, implemented, and operated in compliance with applicable global data protection laws, AI regulations, industry standards, and NTT DATA, Inc. Group global policies.
• The role requires a highly technical professional capable of reviewing complex architectures, cloud-native solutions, AI platforms, large language model (LLM) deployments, data processing ecosystems, and cross-border data flows to ensure Privacy by Design and Default, and secure data handling principles are embedded from inception through deployment and operational lifecycle. This position will act as a strategic advisor and design authority for privacy matters relating to AI and emerging technologies globally.

Key Responsibilities:

• Act as the lead privacy advisor for AI, Generative AI, Machine Learning, and other emerging technology initiatives globally.
• Review and assess AI use cases in terms of solution architectures, technical designs, cloud deployments, and data processing ecosystems from a privacy and regulatory compliance perspective.
• Partner with Enterprise Architecture and Information Security Architecture teams to establish privacy for AI governance controls and privacy engineering standards.
• Define and maintain privacy architecture patterns, control frameworks, and design requirements for AI-enabled systems and services.
• Assess privacy risks associated with Large Language Models (LLMs), foundation models, model training datasets, prompts, embeddings, vector databases, and AI integrations, amongst others.
• Work with product teams to define appropriate controls to support and enforce the principles of data privacy by default and by design in our business processes, applications, systems, databases, and products, services and solutions.
• Perform privacy assessments of NTT DATA, Inc. Group products and services to ensure that Data Privacy by Design principles and compliance requirements are embedded within client product and service offerings. This includes providing technical advice on privacy control design and implementation, as well as supporting the creation of go-to-market collateral to support bid and sales processes.
• Provide technical guidance on privacy-enhancing technologies (PETs), anonymisation, pseudonymisation, encryption, tokenisation, differential privacy, federated learning, and secure AI design practices in the product development lifecycle, as well as new technology acquisition process.

Knowledge and Attributes:

• Strong understanding of AI technologies, Generative AI, Machine Learning concepts, cloud platforms, APIs, and enterprise architectures.
• Strong understanding of privacy engineering and Privacy by Design principles.
• Ability to assess complex technical architectures and identify privacy, ethical, and regulatory risks.
• Experience engaging with architects, engineers, developers, cybersecurity teams, and executive stakeholders.
• Pragmatic and commercially aware approach to balancing innovation and regulatory compliance.
• Operates with high levels of integrity, accountability, and professionalism.
• Demonstrates accuracy, thoroughness, and high levels of attention to detail.
• Demonstrates a pragmatic and risk-based approach to data privacy and protection.
• Excellent written and verbal communication skills.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.
• Ability to work well in a collaborative and multi-disciplinary team environment.
• Strong stakeholder management skills.
• Broad knowledge of data protection laws and regulations that apply to the organization and how to implement these (preferred).

Academic Qualifications and Certifications:

• Bachelor’s degree or appropriate qualification
• CIPP, CIPM, CIPT, AIGP and/or CDPSE (preferred)

Required experience:

• 5+ years’ experience in Data Privacy, Information Security, Enterprise Architecture, Technology Risk, or related fields.
• Experience reviewing complex enterprise, cloud, or AI architectures.
• Experience advising on AI, analytics, automation, or emerging technologies.
• Strong understanding of cloud-native technologies, SaaS platforms, APIs, data integrations, and modern software delivery practices.
• Experience engaging with cybersecurity, architecture, engineering, and product development teams.
• Experience conducting DPIAs, and AI risk assessments. (preferred).
• Experience working with multinational organisations and global regulatory environments. (preferred).
• Experience in telecommunications, technology, cloud, digital services, or professional services environments (preferred).

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• The Senior Project Manager is responsible for leading the successful delivery of strategic and operational technology initiatives across the organisation. This role drives the planning, execution, governance, and implementation of technology projects that support business growth, operational excellence, digital transformation, and enhanced customer and employee experiences.
• Working closely with business and technology stakeholders, the incumbent will ensure projects deliver measurable business value while aligning to organisational strategy and operational objectives. Experience delivering enterprise-wide technology transformations, system implementations, integrations, and digital initiatives is essential. Exposure to HR, People & Culture technology projects would be advantageous.

Key Responsibilities

Project Delivery & Execution

• Lead the end-to-end delivery of strategic and operational IT projects.
• Develop and manage project plans, timelines, budgets, resources, risks, and dependencies.
• Ensure projects are delivered on time, within budget, and to agreed quality standards.
• Drive technology-enabled transformation initiatives and continuous improvement opportunities.
• Coordinate cross-functional teams to achieve project objectives.
• Oversees a programme portfolio, ensuring alignment with business objectives.
• Tracks, monitors and reports on project and programme progress to ensure successful execution.
• Identify and manages project and programme interdependencies, risks, issues, decisions and change requests.

Stakeholder & Vendor Management

• Build strong relationships with business leaders, executive stakeholders, technology teams, cross collaboration with other portfolio teams and external partners.
• Facilitate weekly project status meetings, governance forums, workshops, and steering committee meetings.
• Provide regular project reporting, including progress, risks, and outcomes.
• Manage third-party vendors and implementation partners to ensure successful delivery.

Governance, Risk & Change Management

• Establish and maintain effective project governance and controls.
• Identify, manage, and mitigate project risks and issues.
• Ensure compliance with project methodologies, policies, and regulatory requirements.
• Support organisational change management, business readiness, and user adoption activities.
• Monitor post-implementation outcomes and benefits realisation.
• Conform in PMO quality assurance, to ensure project deliverables are being met.
• Adhere to project and programme management compliance (collaborating with commercials and legal).

Academic Qualification & Certifications

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, Business Management, or a related field.
• Project Management certification (PMP, PRINCE2, SAP Activate, Agile, Scrum Master, or equivalent) preferred.

Experience Required

• 10+ years' experience managing medium to large-scale IT projects.
• Proven experience delivering complex enterprise, and digitized transformation initiatives in the IT technology stack.
• Experience managing vendors, implementation partners, and cross-functional teams.
• Exposure to digital transformations, such as ERP, CRM, HRIS, ServiceNow and/or enterprise systems projects.
• Experience within large corporate or enterprise technology environments advantageous.

Technical Knowledge

• Project lifecycle management and governance (SLDC or ITIL).
• SAP Activate, Agile, Waterfall, and/or Hybrid delivery methodologies.
• Enterprise systems and technology implementations.
• Risk, compliance, quality assurance and change management.
• Business process improvement and transformation initiatives.

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Your day at NTT DATA

• The Data Privacy Specialist reporting to the NTT DATA, Inc. Global Data Privacy Center of Excellence will be responsible for the effective implementation and oversight of the data privacy program in the NTT DATA Global Practice Portfolios.
• The Data Privacy Specialist will work closely with stakeholders across the Global Practice portfolios to ensure that appropriate controls across people, process, and technology are put in place to support compliance with data protection laws and regulations, industry standards and NTT DATA, Inc. Group’s global Data Privacy policies, standards and procedures. 

What are the NTT DATA Global Practices? 

• Within NTT DATA, the Global Practices is the division which is responsible for the development and delivery of NTT DATA’s products and services.

Key Responsibilities:

The Global Practices Portfolio Specialists will work within the Global Practices Privacy team and with the Global Practice portfolio(s) in order to:

• Act as a key point of contact on data privacy matters within Global Practices portfolios.
• Embed NTT DATA, Inc. Group’s Data Privacy policies, procedures, and standards in the regions by working closely with stakeholders from across the Global Practices portfolios and awareness raising.
• Review NTT DATA, Inc. Group’s Data Privacy policies, procedures and standards to ensure that these meet business and legal requirements for data privacy within Global Practices portfolios. Where required, define and document local variations and/or translations to NTT DATA, Inc. Group’s Data Privacy policies, procedures and standards to ensure compliance with local data protection laws and regulations.
• Implement appropriate controls to support and enforce the principles of data privacy by default and by design in our business processes, applications, systems, databases, and products, services and solutions.
• Manage the roll-out and implementation of Data Privacy requirements of new initiatives/projects from the NTT DATA, Inc. Group Global Data Privacy Center of Excellence.
• Work with stakeholders in the business to ensure that the record of processing (including data flows and cross-border data transfers) is documented, accurate, complete, and up to date for all processing activities.
• Work with stakeholders in the business to ensure that the organization has documented clear, specific and accessible privacy notices to inform individuals of the processing of their personal data in accordance with applicable laws and regulations.
• Perform privacy assessments of NTT DATA products and services to ensure that Data Privacy by Design principles and compliance requirements are embedded within client product and service offerings. This includes providing technical advice on privacy control design and implementation, as well as supporting the creation of go-to-market collateral to support bid and sales processes.
• Support and advise the business in its response to RFPs and client questionnaires in respect of the organization’s Data Privacy program, Information Security and Privacy Management System (ISPMS), and Data Privacy controls.
• Support the performance of third-party information security and privacy assessments to ensure that third parties have appropriate controls in place to comply with applicable data protection laws and regulations and NTT DATA, Inc. Group’s Data Privacy policies. This may include periodic third-party audits or assessments. 
• Support legal teams in the negotiation of data processing and sharing agreements with third parties and ensure a third-party register is maintained of all third parties who process personal data on the organization’s behalf.
• Support escalated data subject requests in accordance with applicable data protection laws and regulations and NTT DATA, Inc. Group’s Data Privacy policies and processes.
• Support the response to Data Privacy Incidents in Global Practices portfolios by working with the Data Privacy Incident Manager in accordance with applicable data protection laws and regulations and NTT DATA, Inc. Group’s Data Privacy and Data Privacy Incident Response policies and procedures.
• Respond to any queries, audits or investigations from data protection authorities in consultation with the NTT DATA, Inc. Group Global Data Privacy Center of Excellence and relevant Data Protection Officer.
• Consult and work together with the relevant Data Protection Officer’s to ensure that the organization meets its data privacy obligations.
• Document and assess Data Privacy risks in the business and develop strategies to manage or mitigate them.
• Monitor and report on the implementation and effectiveness of Data Privacy controls across the business, including Data Privacy risks, on a periodic basis.
• Monitor developments in data protection laws and regulations in the region, understand the impact for the organization, advise the business and recommend appropriate mechanisms and controls to support ongoing compliance.
• Document and maintain compliance risk management plans for applicable data protection laws and regulations.
• Monitor and enforce completion of mandatory Data Privacy compliance training in the business and develop and provide dedicated training to the business where training needs or gaps arise.
• Maintain your technical expertise by keeping abreast of developments in Data Privacy, participating in Data Privacy manager training and relevant industry forums and undertaking continual training and development.

Knowledge and Attributes:

• Demonstrates accuracy, thoroughness, and high levels of attention to detail.
• Demonstrates strong analytical skills, including the ability to assess risk and impact from a data privacy and protection perspective.
• Demonstrates a pragmatic and risk-based approach to data privacy and protection.
• Excellent written and verbal communication skills.
• Ability to thrive under pressure, function and deliver effectively in a fast-paced environment.
• Proactive approach with high levels of motivation, being a self-starter with good planning and organizing skills.
• Ability to work well in a collaborative and multi-disciplinary team environment.
• Strong organizational and project management skills, including the ability to manage competing tasks and prioritize effectively.
• Strong stakeholder management skills.
• Firm grasp of data privacy and protection concerns, best practices, and industry standards.
• Broad knowledge of data protection laws and regulations that apply to the organization and how to implement these.
• Operates with a high degree of integrity.

Academic Qualifications and Certifications:

• Bachelor’s degree or appropriate qualification
• CIPP, CIPM, CIPT, AIGP and/or CDPSE (preferred)

Required experience:

• 3+ years’ relevant work experience in data privacy program management, processes, practices, technologies, risk management, audit, and/or compliance.
• Experience in responding to data subject rights requests and personal data breaches.
• Experience in advising on complex data privacy matters with practical advice.
• Experience in risk management activities and practices (preferred).
• Experience in working on compliance projects.
• Experience in telecommunications, technology and/or professional services (preferred).
• Experience in or working with cybersecurity functions is desirable.

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Your day at NTT DATA 

• The NTT DATA Graduate Programme is designed to launch the careers of talented graduates by providing hands-on work experience, structured learning, industry-recognised certifications, mentorship and exposure to some of the world's leading technology and business solutions. 
• As an Associate Graduate, you will work alongside experienced professionals, contribute to real business initiatives and build the technical, professional and leadership skills needed to thrive in your career. 

Key responsibilities: 

• Immerse yourself in a professional work environment, building valuable networks and gaining practical industry experience. 
• Contribute to real business projects while working alongside experienced professionals and subject matter experts. 
• Develop technical and professional capabilities through structured learning pathways, certifications, and on-the-job experience. 
• Participate in operational and project activities relevant to your business unit or function. 
• Apply theoretical knowledge to solve business challenges and support innovative solutions. 
• Proactively seek opportunities to learn, grow and broaden your professional experience. 
• Collaborate effectively with colleagues, clients and stakeholders across the organisation. 
• Participate in corporate social responsibility and volunteer initiatives that create meaningful impact in our communities. 
• Identify issues, risks or opportunities for improvement and escalate where appropriate. 
• Perform other duties relevant to your development and business requirements. 

To thrive in this role, you need to have: 

• Curiosity and a willingness to learn. 
• Growth mindset and adaptability. 
• Strong problem-solving skills. 
• Initiative and accountability. 
• Ability to build positive working relationships. 

Minimum Requirements 

• If not based in Johannesburg, applicants must be willing to relocate at their own cost. 
• This opportunity is ideally suited to recent graduates aged 26 and younger who are looking to launch their careers in the technology industry. 
• This opportunity is suited to graduates who have completed, or are due to complete by December 2026, a three-year Diploma or Degree in Information Technology, Commerce, Engineering or a related field. 

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Your day at NTT DATA

• The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
• This role performs configurations, actions installations and attends to break/fix events.
• This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Key responsibilities:

• Coordinate and manage end-to-end fibre and wireless installation projects from order handover to service activation.
• Conduct site surveys and assess technical requirements, installation feasibility, and potential risks.
• Liaise with customers, vendors, contractors, and internal stakeholders to ensure successful project delivery.
• Schedule and oversee installation activities, ensuring adherence to agreed timelines and service level commitments.
• Monitor vendor performance and escalate delays, quality issues, or implementation risks where necessary.
• Ensure all Health & Safety (H&S) requirements, permits, and compliance documentation are in place before installation commencement.
• Track wayleave approvals, site access permissions, and third-party dependencies impacting project delivery.
• Perform quality assurance checks and validate installations against technical specifications and customer requirements.
• Manage project documentation, progress updates, implementation reports, and handover records.
• Troubleshoot installation challenges and coordinate resolution with technical support teams and vendors.
• Conduct customer acceptance testing (CAT) and facilitate successful service commissioning and activation.
• Provide regular status updates, issue logs, and escalation reports to management and stakeholders.
• Drive continuous improvement initiatives to enhance installation efficiency, customer experience, and vendor performance.

Knowledge and Attributes:

• Developing fundamental project and administration ability.
• Developing understanding and appreciation of technical design principles and compute layers.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.
• Coordinate and manage end-to-end fibre and wireless installation projects from order handover to service activation.
• Conduct site surveys and assess technical requirements, installation feasibility, and potential risks.
• Liaise with customers, vendors, contractors, and internal stakeholders to ensure successful project delivery.
• Schedule and oversee installation activities, ensuring adherence to agreed timelines and service level commitments.
• Monitor vendor performance and escalate delays, quality issues, or implementation risks where necessary.
• Ensure all Health & Safety (H&S) requirements, permits, and compliance documentation are in place before installation commencement.
• Track wayleave approvals, site access permissions, and third-party dependencies impacting project delivery.
• Perform quality assurance checks and validate installations against technical specifications and customer requirements.
• Manage project documentation, progress updates, implementation reports, and handover records.
• Troubleshoot installation challenges and coordinate resolution with technical support teams and vendors.
• Conduct customer acceptance testing (CAT) and facilitate successful service commissioning and activation.
• Provide regular status updates, issue logs, and escalation reports to management and stakeholders.
• Drive continuous improvement initiatives to enhance installation efficiency, customer experience, and vendor performance.

Knowledge and Attributes:

• Developing fundamental project and administration ability.
• Developing understanding and appreciation of technical design principles and compute layers.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.

Academic Qualification and Certifications:

• Cisco Certified Network Associate (CCNA). advantageous.
• CompTIA Network+. advantageous.
• Occupational Health & Safety (OHS) / SHEQ certification. advantageous.
• Project Management certification (CAPM, PRINCE2 Foundation, or equivalent) advantageous.

Required experience:

• Minimum 3-5 years' experience in telecommunications, with a focus on fibre and wireless service delivery and installations.
• Proven experience managing end-to-end fibre, microwave, and wireless implementation projects.
• Experience coordinating and managing third-party vendors, contractors, and field technicians.
• Strong understanding of fibre infrastructure deployment, including site surveys, civil works, trenching, fibre splicing, testing, and service activation.
• Experience with wireless network installations, including point-to-point (PTP) and point-to-multipoint (PTMP) solutions.