NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great...
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- The Principal Cloud Strategic Advisor is a senior trusted advisor responsible for helping clients and stakeholders define, shape, and execute cloud-enabled business and technology strategies. This role bridges business objectives and cloud innovation, providing strategic guidance on digital transformation, cloud adoption, operating model evolution, and value realization.
- As a recognized cloud strategy expert, the Principal Cloud Strategic Advisor partners with technology leaders, and business stakeholders to identify opportunities for growth, optimize cloud investments, and accelerate business outcomes through the effective use of cloud technologies and hyperscaler ecosystems.
- The role requires strong consulting, commercial, strategic, and stakeholder management skills, along with deep knowledge of cloud platforms, digital transformation, and enterprise modernization.
Key Responsibilities
Strategic Advisory
- Serve as a trusted advisor to stakeholders on cloud strategy, digital transformation, and technology-led business innovation.
- Facilitate strategic discussions with business and technology leaders to align cloud initiatives with organizational objectives.
- Translate complex cloud and technology concepts into clear business outcomes and recommendations.
- Advise clients on cloud operating models, governance, organizational readiness, and transformation roadmaps.
Cloud Strategy Development
- Lead the development of cloud transformation strategies and adoption roadmaps.
- Define target-state capabilities across infrastructure, applications, data, security, and operations.
- Provide guidance on public cloud, hybrid cloud, multi-cloud, and cloud-native modernization approaches.
- Support organizations in building scalable and sustainable cloud foundations.
Business Value & Transformation
- Develop business cases, value realization frameworks, and ROI models for cloud initiatives.
- Identify opportunities for cost optimization, operational efficiency, innovation, and revenue growth.
- Support executive decision-making through scenario planning, strategic analysis, and risk assessment.
- Advise on FinOps strategies and cloud investment optimization.
Market & Industry Insight
- Monitor cloud market trends, hyperscaler innovation, and competitive landscapes.
- Identify emerging technologies and opportunities in AI, data platforms, automation, security, and cloud-native development.
- Provide thought leadership on industry best practices and cloud transformation trends.
- Assess the impact of market changes on client and organizational strategies.
Stakeholder Collaboration
- Partner with architects, engineers, consultants, and sales teams to develop comprehensive client solutions.
- Support strategic pursuits, executive workshops, and client engagements.
- Influence decision-making across multiple stakeholders and business units.
- Act as a key contributor to large-scale transformation programs.
Academic Qualifications & Certifications
- Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field.
- Cloud certifications highly advantageous, including:
- AWS Certified Solutions Architect – Professional
- AWS Certified Cloud Practitioner
- Microsoft Azure Solutions Architect Expert
- Google Professional Cloud Architect
Required Experience
- Extensive experience in cloud strategy, technology consulting, digital transformation, or strategic advisory roles.
- Proven experience advising senior executives and business leaders on cloud and transformation initiatives.
- Significant experience developing cloud business cases, transformation strategies, and operating models.
- Experience working with hyperscaler ecosystems and cloud transformation programs.
- Strong background in stakeholder management across business and technology functions.
- Demonstrated ability to lead strategic workshops, drive consensus, and influence decision-making.
- Experience supporting large-scale enterprise modernization and cloud adoption initiatives.
- Consulting experience within a global technology services, advisory, or professional services organization is highly desirable.
go to method of application »
Your day at NTT DATA
- As a Networking Managed Services Engineer (L2) at NTT DATA, you will lead in providing exceptional managed services to our clients. Your day will revolve around proactively identifying and resolving technical incidents and problems, ensuring our clients meet all service level agreement (SLA) conditions, identify root cause of critical incidents and implement solutions for problems identified. With your advanced technical expertise, you will manage high-complexity tickets, conduct thorough analyses, and provide resolutions to a variety of complex issues, all while coaching and mentoring junior team members. Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.
- You will ensure that our clients' infrastructure is configured, installed, tested, and operational, performing necessary checks and employing monitoring tools to respond to alerts in a timely manner. Your role will involve identifying and logging problems before they escalate, analysing and escalating support calls, and investigating third-line support calls to find root causes and solutions.
- Additionally, you will provide onsite technical support and field engineering services to clients, work closely with third-party vendors for issue escalation, and offer continuous feedback and updates to all involved parties. Through your efforts, you will drive operational improvements and optimize work processes, including opportunities for automation.
- You may also have the opportunity to manage and implement projects within the technology domain, deliver disaster recovery functions and tests, and improve the quality of incidents and service requests through random monthly reviews. Your work will play a key role in delivering high-quality services that ensure a positive client experience throughout their journey with us.
Requirements (technical):
- Assist in the implementation of IT security measures.
- Basic knowledge of Ansible and Python.
- Understand firewalls and other network tools.
- Provide system documentation and diagrams.
- Implement change management procedures for system architecture changes.
- Document network areas to develop network diagrams.
- Evaluate current IT resources and assist in developing security policies.
- Ensure systems and networks are secure and operational.
- Basic understanding of SD-WAN technologies, Palo Alto, Cisco, Meraki.
- Identify and investigate risk and vulnerability issues.
- Assist in developing and maintaining standards and procedures.
- Review client network policies and recommend changes.
- Experience with deploying network systems.
- Experience with deploying SDWAN network systems.
- Basic understanding of security principles and design.
- Excellent customer service skills.
- Ability to work independently with minimal supervision.
- Participate in CAB processes for changes.
- Familiarity with Linux environment and shell scripting.
- Security administration on switches and routers.
- Prepare monthly work status reports and update technology-specific documents.
- Assist in designing and implementing network infrastructure.
- Proven Cisco/Meraki/Aruba device management skills.
- Installing, configuring, and troubleshooting networking equipment.
- Knowledge of Layer-2 switching, VLANs, and access lists.
- Basic understanding of routing protocols: OSPF, EIGRP.
- Understanding of OSI Model, TCP/IP protocol suite.
- IP addressing and subnetting, routing concepts.
- Implement SNMP on devices for network management.
- Implement traffic filters using access lists and route maps.
- Perform troubleshooting between sites.
- Basic knowledge of enterprise-level network design and implementation.
Responsibilities:
- Proactively monitors the work the ticketing queues.
- Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
- Updates tickets with resolution tasks performed.
- Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner.
- Captures all required and relevant information for immediate resolution.
- Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
- Communicates with other teams and clients for extending support.
- Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
- Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift.
- Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
- Works with automation teams for effort optimization and automating routine tasks.
- Coaches Service Desk and L1 teams for technical and behavioural skills.
- Identifies problems and errors before they impact a client’s service.
- Leads and manages all initial client escalation for operational issues.
- Ensures all changes are carried out with proper change approvals.
- Plans and executes approved maintenance activities.
- Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
- May also contribute to / support on project work as and when required.
- May work on implementing and delivering Disaster Recovery functions and tests.
- Performs any other related task as required.
Advantageous Skills:
- Knowledge of Cisco ISE
- Knowledge of enterprise monitoring tools ( LogicMonitor, Solarwinds).
- Experience within managed services.
- Familiarity with ticketing tools (Service Now, Remedy).
- Working Knowledge of Palo Alto SDWAN
- Knowledge of Cisco and HP support processes.
- Working Knowledge of Cisco, Meraki, Aruba switches and access points support and configuration
- Working Knowledge of Network address translation
Academic Qualifications:
- Diploma, degree, or relevant qualification in IT/Computing (or equivalent work experience).
Qualifications:
- Ability to build secure networks for enterprise applications; to maintain security configurations, troubleshoot problems related to network configuration and outages.
- Experience with network security and incident response preferred.
- CCNA Enterprise.
- CCNP Enterprise - advantageous.
- ITILv4 or relevant ITIL certification (Foundation Level)
- Certified Wireless Network Professional (CWNP) - advantageous
- Certified Wireless Network Expert (CWNE) – advantageous
- Palo Alto Networks Certified Network Security Administrator (required)
go to method of application »
Key responsibilities:
CIO communications, IT strategy & execution:
- Develop and implement communication plans that support Digital IT priorities, transformation programs, and business initiatives.
- Advise project and functional leaders on communication approaches that drive engagement, alignment, and adoption.
- Ensure communications align with organizational objectives, culture, and brand standards.
- Coordinate activity across multiple initiatives and stakeholders.
Content development
- Create compelling CIO and IT priority-aligned content that can be delivered across multiple channels and tailored to diverse audiences and across diverse projects.
- Ensure messaging is compelling, clear, consistent, and aligned with IT strategy and company brand voice and tone.
Channel management
- Manage and optimize communications across digital channels, including SharePoint, Microsoft Teams, Viva Engage, email, and events.
- Ensure content is tailored appropriately for different audiences, regions, and cultures.
- Monitor engagement metrics and provide insights and recommendations for continuous improvement.
Stakeholder Engagement
- Collaborate with CIO and wider IT Function leaders to ensure priority aligned focus
- Work closely with P&C and EIC leaders to ensure governance, approvals and alignment of IT into wider organizational strategy
- Facilitate feedback loops and use employee insights to help inform campaign design and iteration.
- Supports and inputs into a proven industry standard digital change management model that drives best practice to amplify the effectiveness of strategy execution.
- Communicates with business leaders and project managers, and other stakeholders to ensure awareness of best practice and application of the Change Management model.
- Makes recommendations to support change and adoption.
- Understands and anticipates the direction of the business area(s)/unit(s), identifies opportunities, and makes recommendations to support change and adoption.
- Demonstrates understanding of the Change and Enablement approach and deliverables.
- Responsible for the regional support of the Change Management and Enablement function, creating and executing on plans and reporting on activities in the required forums.
- Adopts best practices, developing, and sustaining cross functional relationships.
- Acts as a change agent and enables communication between business, clients, and other relevant stakeholders.
- Deploys change management solutions and track program effectiveness in line with defined success criteria.
- Proactively aligns and secures change management engagement for strategic digital projects.
- Supports faster adoption, higher ultimate utilization and greater proficiency of the digital changes that impact people in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
- Quantifies the progress of digital change management and transformation initiatives.
- Provides mentorship and guidance to less experienced Change Management Specialists.
- Performs any other related task as required.
Academic qualifications and certifications:
- Bachelor's degree in Communications, Marketing, Journalism, Public Relations, Business, or a related field.
Required experience:
- 6+ years of experience in internal communications, corporate communications, change communications, or employee engagement.
- Experience supporting executive leaders, preferably within a technology or digital environment.
- Proven ability to develop and execute strategic communication plans across complex organizations.
- Exceptional written, verbal, and presentation communication skills.
- Strong stakeholder management and influencing capabilities.
- Experience managing digital communication platforms such as SharePoint, Microsoft Teams, and Viva Engage.
- Ability to manage multiple priorities, projects, and stakeholders simultaneously.
- Strong analytical skills with the ability to interpret communication metrics and generate actionable insights.
go to method of application »
To thrive in this role, you need to have:
- A proven track record of achieving and exceeding sales and financial goals.
- Proficiency in delivering engaging sales presentations and working effectively in a team-selling environment.
- In-depth knowledge of competitors with the ability to apply successful sales strategies.
- Attention to maintaining accurate sales forecasts and close plans.
- Strong business acumen and seasoned sales solution capabilities.
- The ability to build and maintain meaningful customer relationships, including at senior leadership levels.
- A client-centric approach with excellent problem-solving skills to find the best-fit solutions.
- Flexibility to adapt quickly to new missions or urgent deadlines.
- Excellent negotiation abilities to craft mutually beneficial solutions.
- A bachelor’s degree in information technology/systems, Sales, or a related field.
- Industry/Vendor sales certifications required.
Key Responsibilities:
- Build and manage a robust pipeline of Data & Analytics opportunities across target accounts within MEA, aligned to company growth targets.
- Develop deep relationships with C-level and senior stakeholders (CDOs, CIOs, CTOs, Heads of Analytics) to understand business challenges and position relevant solutions.
- Collaborate with practice SMEs, solution architects, and delivery teams to shape compelling proposals, RFP responses, and commercial constructs.
- Drive the end-to-end Data & Analytics sales cycle: prospecting, qualification, solutioning, negotiation, and deal closure.
- Partner with hyperscaler and technology alliances (e.g., AWS, Microsoft, Google Cloud, Snowflake, Databricks) to develop joint strategic sales motion within targeted accounts.
- Maintain TCV forecasting, pipeline reporting and ACV estimating
- Represent the company at local industry events, forums, and client engagements to build brand visibility and thought leadership.
- Stay current on local market trends, regulatory considerations, and competitive landscape affecting Data & Analytics buying decisions.
Academic Qualifications and Certifications:
- 15+ years of sales experience, with at least 10 years focused on Data & Analytics technology solutions (MDM, Data Quality, Data Governance, Data Engineering and Data Cloud platforms)
- Proven track record of achieving/exceeding Data & Analytics quotas within MEA, ideally within a GSI, consulting, or technology services environment.
- Strong network of client and partner relationships in-country.
- Solid understanding of data platforms, analytics tools, and AI/ML solution offerings.
- Excellent communication, negotiation, and executive presentation skills.
Required experience:
- Existing certifications or partner relationships with major data platform vendors (Snowflake and Databricks).
- Experience selling managed services or outcome-based engagements.
- A Cross Technology Sales Specialist is a seasoned subject matter expert and is a quota-bearing sales persona. The purpose of this role is to primarily pursue, and land qualified leads identified by the Client Management team and other respective teams.
go to method of application »
Your day at NTT DATA
- The Senior Director, Partner/Vendor Alliances is a leadership role, responsible for supporting the development and management of strategic partnerships with external organizations. The primary objective of this role is to drive business growth, improve client experiences, and enhance the organization's competitive position through collaborative alliances.
- This role is ultimately responsible for supporting the development of comprehensive partner alliances strategies aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.
- Through effective management of a team of partner alliances specialists, this role has the primary responsibility to work with sales and technical teams to ensure certification and enablement standards are maintained and to develop joint investment opportunities to grow the partnerships strategically aligned to organizational goals and objectives.
Key responsibilities:
- Supports the development of a comprehensive partner alliances strategy aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.
- Builds and maintains strong relationships with strategic partners, including managing partner performance, addressing any issues or concerns, and ensuring effective collaboration to achieve mutual goals.
- Identifies and pursues new business opportunities through partner alliances, including identifying market trends, assessing client needs, and leveraging partner capabilities to create innovative solutions and services.
- Provides direction and controls strategic programs and contributes to the execution of executive engagements.
- Leads the negotiation and execution of partnership agreements and contracts, including ensuring favorable terms and conditions for the organization while maintaining a win-win outcome for both parties.
- Tracks and measures the performance of partner alliances against established KPs and targets, including analyzing data, identifying areas for improvement, and implementing correctives actions as needed.
- Collaborates with cross functional business stakeholder (for example, Sales, Marketing, Product Development, Operations etc.) to align partner alliance activities with overall business strategies including coordinating joint marketing campaigns, product integrations, and go-to-market strategies.
- Represents the organization in industry forums, conferences, and events to build brand awareness, establish through leadership and identify potential partnership opportunities.
- Oversees the coaching of the senior alliance management team to ensure alignment to current business drivers, organizational initiatives and senior programs.
- Identifies and mitigates potential risks associated with partner alliances, including conducting due diligence, monitoring compliance with legal and regulatory requirements, and implementing risk mitigation strategies.
- Defines and ensures the implementation of partner alliances policies, standards, and guidelines.
- Acts as a strategic partner to partner alliances leadership and teams by delivering consistent and valuable training and coaching interventions that enable continuous improvement and revenue growth whilst closing skills gaps.
- Acts as change agent, providing advice, guidance, and support to drive the adoption and entrenchment of best-practice approaches to partner alliances management.
To thrive in this role, you need to have:
- Significantly vast strategic thinking ability to develop and execute a comprehensive partner alliances strategy aligned with organizational goals/objectives.
- Significantly vast relationship-building and collaboration ability enabling the establishment and enablement of strategic partnerships with external partners.
- Significantly vast ability to foster trust and manage partner relationships to achieve mutual goals.
- Significantly vast understanding of business development principles and ability to identify and pursue new
- Significantly vast ability to lead and inspire immediate team as well as cross functional teams and influence stakeholders at all levels within the organization.
- Excellent communication skills to articulate complex ideas in a clear and concise manner.
- Significantly vast negotiation and contract management skills to secure favorable terms and conditions in partnership agreements and contracts.
- Significantly vast analytical ability to assess partnership opportunities, evaluate partner performance and make data-driven decisions, includes being able to analyze market data and financial and other reports.
- Significantly vast understanding of the technology industry, including latest trends and emerging technologies and competitive landscapes.
- Significantly vast ability to navigate and thrive in a rapidly changing business environment.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in business, computer science, or information technology or a related field.
Required experience:
- Significantly vast experience in a similar senior/leadership role, preferably gained within a global technology organization.
- Significantly vast track record of success in building and managing strategic partner alliances.
- Significantly vast experience operationally managing a partner/vendor alliances team.
- Significantly vast go-to-market experience and driving business growth.
- Significantly vast experience in partner alliances management, business development and strategic alliances.
- Significantly vast experience gained within a global technology organization.
go to method of application »
Your day at NTT DATA
- The Senior Director, Partner/Vendor Alliances is a leadership role, responsible for supporting the development and management of strategic partnerships with external organizations. The primary objective of this role is to drive business growth, improve client experiences, and enhance the organization's competitive position through collaborative alliances.
- This role is ultimately responsible for supporting the development of comprehensive partner alliances strategies aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.
- Through effective management of a team of partner alliances specialists, this role has the primary responsibility to work with sales and technical teams to ensure certification and enablement standards are maintained and to develop joint investment opportunities to grow the partnerships strategically aligned to organizational goals and objectives.
Key responsibilities:
- Supports the development of a comprehensive partner alliances strategy aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.
- Builds and maintains strong relationships with strategic partners, including managing partner performance, addressing any issues or concerns, and ensuring effective collaboration to achieve mutual goals.
- Identifies and pursues new business opportunities through partner alliances, including identifying market trends, assessing client needs, and leveraging partner capabilities to create innovative solutions and services.
- Provides direction and controls strategic programs and contributes to the execution of executive engagements.
- Leads the negotiation and execution of partnership agreements and contracts, including ensuring favorable terms and conditions for the organization while maintaining a win-win outcome for both parties.
- Tracks and measures the performance of partner alliances against established KPs and targets, including analyzing data, identifying areas for improvement, and implementing correctives actions as needed.
- Collaborates with cross functional business stakeholder (for example, Sales, Marketing, Product Development, Operations etc.) to align partner alliance activities with overall business strategies including coordinating joint marketing campaigns, product integrations, and go-to-market strategies.
- Represents the organization in industry forums, conferences, and events to build brand awareness, establish through leadership and identify potential partnership opportunities.
- Oversees the coaching of the senior alliance management team to ensure alignment to current business drivers, organizational initiatives and senior programs.
- Identifies and mitigates potential risks associated with partner alliances, including conducting due diligence, monitoring compliance with legal and regulatory requirements, and implementing risk mitigation strategies.
- Defines and ensures the implementation of partner alliances policies, standards, and guidelines.
- Acts as a strategic partner to partner alliances leadership and teams by delivering consistent and valuable training and coaching interventions that enable continuous improvement and revenue growth whilst closing skills gaps.
- Acts as change agent, providing advice, guidance, and support to drive the adoption and entrenchment of best-practice approaches to partner alliances management.
To thrive in this role, you need to have:
- Significantly vast strategic thinking ability to develop and execute a comprehensive partner alliances strategy aligned with organizational goals/objectives.
- Significantly vast relationship-building and collaboration ability enabling the establishment and enablement of strategic partnerships with external partners.
- Significantly vast ability to foster trust and manage partner relationships to achieve mutual goals.
- Significantly vast understanding of business development principles and ability to identify and pursue new
- Significantly vast ability to lead and inspire immediate team as well as cross functional teams and influence stakeholders at all levels within the organization.
- Excellent communication skills to articulate complex ideas in a clear and concise manner.
- Significantly vast negotiation and contract management skills to secure favorable terms and conditions in partnership agreements and contracts.
- Significantly vast analytical ability to assess partnership opportunities, evaluate partner performance and make data-driven decisions, includes being able to analyze market data and financial and other reports.
- Significantly vast understanding of the technology industry, including latest trends and emerging technologies and competitive landscapes.
- Significantly vast ability to navigate and thrive in a rapidly changing business environment.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in business, computer science, or information technology or a related field.
Required experience:
- Significantly vast experience in a similar senior/leadership role, preferably gained within a global technology organization.
- Significantly vast track record of success in building and managing strategic partner alliances.
- Significantly vast experience operationally managing a partner/vendor alliances team.
- Significantly vast go-to-market experience and driving business growth.
- Significantly vast experience in partner alliances management, business development and strategic alliances.
- Significantly vast experience gained within a global technology organization.
go to method of application »
Your day at NTT DATA
- As a Networking Managed Services Engineer (L3) at NTT DATA, you will lead in providing exceptional managed services to our clients. Your day will revolve around proactively identifying and resolving technical incidents and problems, ensuring our clients meet all service level agreement (SLA) conditions, identify root cause of critical incidents and implement solutions for problems identified. With your advanced technical expertise, you will manage high-complexity tickets, conduct thorough analyses, and provide resolutions to a variety of complex issues, all while coaching and mentoring junior team members. Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts.
- You will ensure that our clients' infrastructure is configured, installed, tested, and operational, performing necessary checks and employing monitoring tools to respond to alerts in a timely manner. Your role will involve identifying and logging problems before they escalate, analysing and escalating support calls, and investigating third-line support calls to find root causes and solutions.
- Additionally, you will provide onsite technical support and field engineering services to clients, work closely with third-party vendors for issue escalation, and offer continuous feedback and updates to all involved parties. Through your efforts, you will drive operational improvements and optimize work processes, including opportunities for automation.
- You may also have the opportunity to manage and implement projects within the technology domain, deliver disaster recovery functions and tests, and improve the quality of incidents and service requests through random monthly reviews. Your work will play a key role in delivering high-quality services that ensure a positive client experience throughout their journey with us.
Requirments:
Adhere to IT security measures.
- Proven skills and knowledge of Ansible and Python is essential.
- Proven working knowledge of utilizing monitoring tooling to troubleshoot and recognise event/incident patterns.
- Working knowledge of Cisco and Aruba switching technologies.
- Working knowledge of enterprise wi-fi technologies (at least one of the following is essential – Cisco, Aruba, Meraki).
- Proven understanding of firewall technologies, policies and best practices.
- Ability to create and provide monitoring and related system documentation and diagrams.
- Implement and/or participate in change management procedures for monitoring system architecture changes.
- Document network areas to develop network monitoring system diagrams.
- Ensure monitoring systems are secure and operational.
- Proven understanding of SD-WAN technologies, Fortigate, Cisco, Meraki.
- Identify and investigate risk and vulnerability issues relating to monitoring platforms deployed.
- Assist in developing and maintaining standards and procedures (such as naming conventions).
- Participate in security investigations and audits.
- Review client network policies and recommend monitoring platform changes to match requirements.
- Proven experience with deploying network monitoring systems.
- Working understanding of security principles and design.
- Excellent customer service skills.
- Ability to work independently with minimal supervision.
- Prepare monthly work status reports especially relating to governance.
- Advanced Cisco/Aruba/Meraki network and SDWAN device management skills.
- Understanding of installing, configuring, and troubleshooting networking equipment methodology.
- Understanding of Layer-2 switching, VLANs, and access lists.
- Working understanding of routing protocols: OSPF, EIGRP (advantageous).
- Understanding of OSI Model, TCP/IP protocol suite.
- Advanced understanding of IP addressing and subnetting, routing concepts.
- Proven experience in building and managing Linux physical and virtual machines
- Proven experience in deploying application packages in a Linux environment
- Understanding of the implementation of SNMP on devices for network management.
- Perform troubleshooting between sites and on-net.
- Proven understanding of enterprise-level network design and implementations.
Advantageous Skills:
- Proven understanding of CISO and Fortinet SDWAN.
- Knowledge of incident management systems.
- Experience within Managed Services environments and teams.
- Familiarity with ticketing tools (Service Now, 4Me/Xurrent).
Academic Qualifications:
- Diploma, degree, or relevant qualification in IT/Computing (or equivalent work experience).
IT Qualifications:
- NETSCOUT Certified Intermediate – Required
- NETSCOUT Certified Associate – Required
- NETSCOUT Specialist: nGeniusONE - Required
- Proven working knowledge of enterprise monitoring tools (NetScout, LogicMonitor, Prometheus, Grafana) – Essential
- Proven experience in producing monthly networking status and statistics reporting – Essential
- Proven experience in utilizing network monitoring tools for governance, asset tracking and management - Essential
- CCNA Enterprise - Essential
- CCNP Enterprise - Advantageous.
- Cisco DevNet Associate - Essential
- FortiNet NSE4 or Implementing Cisco SD-WAN Solutions (ENSDWI) - Advantageous
- ITILv4 or relevant ITIL certification (Foundation Level)
- Certified Wireless Network Professional (CWNP) - Advantageous
- Certified Wireless Network Expert (CWNE), CWNA or CWNP – Advantageous
go to method of application »
Your day at NTT DATA
- The Senior Director, Partner/Vendor Alliances is a leadership role, responsible for supporting the development and management of strategic partnerships with external organizations. The primary objective of this role is to drive business growth, improve client experiences, and enhance the organization's competitive position through collaborative alliances.
- This role is ultimately responsible for supporting the development of comprehensive partner alliances strategies aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.
- Through effective management of a team of partner alliances specialists, this role has the primary responsibility to work with sales and technical teams to ensure certification and enablement standards are maintained and to develop joint investment opportunities to grow the partnerships strategically aligned to organizational goals and objectives.
Key responsibilities:
- Supports the development of a comprehensive partner alliances strategy aligned with the organization's goals and objectives, including identifying potential partners, evaluating partnership opportunities, and defining partnership models.
- Builds and maintains strong relationships with strategic partners, including managing partner performance, addressing any issues or concerns, and ensuring effective collaboration to achieve mutual goals.
- Identifies and pursues new business opportunities through partner alliances, including identifying market trends, assessing client needs, and leveraging partner capabilities to create innovative solutions and services.
- Provides direction and controls strategic programs and contributes to the execution of executive engagements.
- Leads the negotiation and execution of partnership agreements and contracts, including ensuring favorable terms and conditions for the organization while maintaining a win-win outcome for both parties.
- Tracks and measures the performance of partner alliances against established KPs and targets, including analyzing data, identifying areas for improvement, and implementing correctives actions as needed.
- Collaborates with cross functional business stakeholder (for example, Sales, Marketing, Product Development, Operations etc.) to align partner alliance activities with overall business strategies including coordinating joint marketing campaigns, product integrations, and go-to-market strategies.
- Represents the organization in industry forums, conferences, and events to build brand awareness, establish through leadership and identify potential partnership opportunities.
- Oversees the coaching of the senior alliance management team to ensure alignment to current business drivers, organizational initiatives and senior programs.
- Identifies and mitigates potential risks associated with partner alliances, including conducting due diligence, monitoring compliance with legal and regulatory requirements, and implementing risk mitigation strategies.
- Defines and ensures the implementation of partner alliances policies, standards, and guidelines.
- Acts as a strategic partner to partner alliances leadership and teams by delivering consistent and valuable training and coaching interventions that enable continuous improvement and revenue growth whilst closing skills gaps.
- Acts as change agent, providing advice, guidance, and support to drive the adoption and entrenchment of best-practice approaches to partner alliances management.
To thrive in this role, you need to have:
- Significantly vast strategic thinking ability to develop and execute a comprehensive partner alliances strategy aligned with organizational goals/objectives.
- Significantly vast relationship-building and collaboration ability enabling the establishment and enablement of strategic partnerships with external partners.
- Significantly vast ability to foster trust and manage partner relationships to achieve mutual goals.
- Significantly vast understanding of business development principles and ability to identify and pursue new
- Significantly vast ability to lead and inspire immediate team as well as cross functional teams and influence stakeholders at all levels within the organization.
- Excellent communication skills to articulate complex ideas in a clear and concise manner.
- Significantly vast negotiation and contract management skills to secure favorable terms and conditions in partnership agreements and contracts.
- Significantly vast analytical ability to assess partnership opportunities, evaluate partner performance and make data-driven decisions, includes being able to analyze market data and financial and other reports.
- Significantly vast understanding of the technology industry, including latest trends and emerging technologies and competitive landscapes.
- Significantly vast ability to navigate and thrive in a rapidly changing business environment.
Academic qualifications and certifications:
- Bachelor's degree or equivalent in business, computer science, or information technology or a related field.
Required experience:
- Significantly vast experience in a similar senior/leadership role, preferably gained within a global technology organization.
- Significantly vast track record of success in building and managing strategic partner alliances.
- Significantly vast experience operationally managing a partner/vendor alliances team.
- Significantly vast go-to-market experience and driving business growth.
- Significantly vast experience in partner alliances management, business development and strategic alliances.
- Significantly vast experience gained within a global technology organization.
Method of Application
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