Latest Jobs at NTT Ltd.

Your day at NTT DATA

• The Office of Information Security (OIS) is responsible for implementing global security policies and standards within NTT DATA, Inc. across corporate and business areas. The OIS supports, monitors, and advises regional units, IT, delivery, and business stakeholders on information security matters across Middle East & Africa.
• As a Security Analyst, you will support business security and security governance activities by helping implement and maintain strong security practices, controls, documentation, risk management, compliance, and reporting across the region.
• This role requires practical information security experience, analytical rigor, attention to detail, and clear communication with technical and non-technical stakeholders. This role is required to monitor the organization's computer networks for security issues, install security software, and document any security issues or breaches found.
• The Information Security Analyst is responsible for assisting in the planning, implementation, and management of information security measures to safeguard the organization's digital assets and systems and contributes to maintaining a secure and compliant environment.

Key Responsibilities:

• Work under the supervision of the BISO of Middle East & Africa, supporting OIS strategy, priorities, and recurring operational activities.
• Perform security risk analysis for business opportunities, projects, services, products, and assets, identifying threats, gaps, compliance impacts, and mitigation actions.
• Support governance, risk management, and compliance activities, including implementation and maintenance of security policies, controls, regulatory requirements, and ISMS-related evidence.
• Assess supplier security by supporting new vendor approval processes and reviewing security controls of existing suppliers.
• Assist with customer security questionnaires, audits, due diligence requests, internal audit activities, evidence collection, and certification initiatives such as ISO 27001 or related standards.
• Support security risk assessment, vulnerability management, remediation coordination, and reporting with Security Operations and other relevant teams.
• Support standard incident management processes by coordinating information, documentation, and follow-up with business, IT, and security teams.
• Monitor and report security KPIs, training metrics, dashboards, risks, findings, and remediation status to improve the overall security and compliance posture.
• Provide first-level guidance to business stakeholders on security controls, compliance obligations, mitigation plans, and corporate information security requirements.
• Maintain accurate security documentation, reports, procedures, and knowledge materials for business security, governance, compliance, audits, and operational activities.
• Collaborate with delivery, compliance, legal, data protection, managed security services, certification teams, and regional stakeholders as needed.
• Perform additional duties assigned by the BISO or CISO.

Knowledge and Attributes:

• Knowledge of information security standards, frameworks, and best practices such as ISO 27001, ISO 22301, ISO 42001, and related control environments. Understanding risk analysis, control assessment, compliance monitoring, regulatory frameworks, ISMS support, supplier security, audit evidence, and vulnerability management processes.
• Experience using GenAI tools in a professional environment, including responsible use for research, documentation, analysis, workflow support, or productivity improvement.
• Analytical mindset with a focus on process optimization, continuous improvement, reliable documentation, and practical remediation support.
• Strong customer orientation and ability to understand business, security, compliance, and operational needs.
• Excellent verbal and written communication skills, with the ability to explain security concepts to non-technical audiences.
• Solid interpersonal skills, collaboration mindset, professionalism, active listening, and ability to influence constructively.
• Team player who is flexible, proactive, self-motivated, results-oriented, and comfortable working independently in a dynamic enterprise environment.
• Quick learner with strong analytical and problem-solving skills and the ability to manage challenging situations pragmatically.

Academic Qualifications and Certifications:

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, Information Security, or a related field.
• Security certification such as Security+ or equivalent recognized security certification (advantageous)
• Additional professional security certifications, including cloud security certifications, such as CRISC, CISSP, CISM, CISA, or similar. (Desirable)
• Professional English proficiency (C2) required.

Required experience:

• At least 5 years of job-related experience in information security, security governance, business security, compliance, risk management, vulnerability management, audit support, or related responsibilities.
• Knowledge of consulting, delivery, or managed services business processes.

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Your day at NTT DATA

• The Sales Commission and Compensation Specialist is a seasoned subject matter expert, responsible for working in collaboration with various functional teams to ensure the provision of sales commission programs and models that allow timely and accurate payment to all employees on a sales bonus plan according to the annual sales plan policy.

Key responsibilities:

• Contributes to the development of sales commission programs and models for the sales organisation.
• Administer and recommend industry best practices regarding bonus programs, sales compensation plans, compensation systems and compensation procedures, policies and regulations that are aligned to the organisation’s strategic plan.
• Performs administrative activities related to sales compensation reporting including but not limited to the accurate and timely preparation of sales quota templates, computation of sales bonus, upload of individual results in relevant portal, etc.
• Responsible for implementing enhancements to the sales bonus portal as aligned to business requirements.
• Studies labour markets to determine compensation trends and related benchmark data and advises management of any recommendations or changes for consideration.
• Responsible for compensation data collection and preparation and consider market data when completing the compensation planning process.
• Conduct audits and analyse compliance with statutory regulations and company policies.
• Provides input into and assists with the implementation and administration of compensation programs and policies.
• Prepares and files reports which they import and export from the sales compensation system and relevant databases for processing.

To thrive in this role, you need to have:

• Seasoned analytical and reasoning abilities.
• Good interpersonal communication skills.
• Ability to manage ambiguity and complex data.
• Strong relationship building abilities coupled with the ability to engage with a variety of internal and external stakeholders.
• Self-motivated and detail-oriented, with demonstrated problem solving and decision-making skills.
• Displays a seasoned understanding of the business requirements.
• Seasoned knowledge of compensation, bonus and commission plans for sales industry.
• Ability to multi-task while managing deadlines, to perform well under pressure and to work independently and as a part of a team.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or finance or a related field.

Required experience:

• Seasoned relevant experience in similar role within a related environment.
• Seasoned experience in automated sales commissions systems and their set-up and operation is a plus.
• Seasoned experience dealing with stakeholders.
• Seasoned experience in administering sales commissions / bonus / compensation plans.

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Your day at NTT DATA

• The Senior Resource Scheduling Coordinator has solid related experience and is responsible for supporting the efficient allocation and coordination of resources to ensure the timely delivery of IT services to clients.
• This role is focused on improving resource utilization, maintaining accurate records, and facilitating communication among various teams.

Key responsibilities:

• Receives and processes resource requests.
• Provides related coordination support as aligned to resource scheduling to the delivery teams.
• Provides resource scheduling coordination activities to the immediate team.
• Provides general project planning support.
• Maintains accurate resource schedules of resource assignments, availability, and scheduling changes.
• Assists Resource Schedulers in evaluating project and SLA requirements and related resource needs.
• Monitors schedules to identify scheduling conflicts and assist in resolving them promptly.
• Helps convey resource allocation decisions and schedule changes to relevant parties.
• Assists in tracking resource capacity and availability, including accounting for vacations, training, and non-project work.
• Assists with the coordination of the contractor resource process, from gaining approvals to engaging contractors into the business.
• Performs any other related task as required.

To thrive in this role, you need to have:

• Ability to work with diverse personalities and demonstrates a high level of teamwork.
• Proactive in approach and thorough attention to detail.
• Excellent verbal and written communication.
• Service-oriented aptitude with good problem-solving ability.
• Solid expertise in project management coordination.
• Ability to adapt to changing priorities and work effectively under pressure.

Academic qualifications and certifications:

• Diploma or equivalent qualification.
• Completed or working towards completing a project management certification.

Required experience:

• Solid resource scheduling and / or project coordination / administration experience gained within a technology services environment is preferable.
• Solid demonstrated planning, organizing and administrative support experience.

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Your day at NTT DATA

• The Senior Manager, Finance is a senior management role, accountable for managing various financial activities within the organization.
• This role involves overseeing financial planning, analysis, reporting and ensuring the organization's financial health and compliance with relevant regulations.
• This role is responsible for providing operational support to business stakeholders on matters pertaining to financial management and operational implementation.
• This role provides management and leadership of a finance team, fostering a collaborative and innovative team culture focused on achieving operational excellence.

Key responsibilities:

• Develops and manages financial plans, including annual budgets, long-term financial forecasts, and financial modelling, ensuring the alignment with strategic goals.
• Conducts in-depth financial analysis to provide insights into organizational financial performance, trends, and opportunities for improvement.
• Oversees the preparation and presentation of accurate and timely financial reports to senior management, stakeholders, and external parties.
• Ensures compliance with accounting standards and regulatory requirements.
• Monitors and controls budgetary allocations and expenditures across various business areas and/or projects. Identifies variances and implements corrective actions as needed.
• Oversees the management of the finance information systems and necessary reports for critical analysis of financial performance.
• Identifies, assesses, and mitigates financial risks that could impact business financial stability or profitability.
• Implements and monitors risk management strategies and policies.
• Establishes and maintains strong financial controls, policies, and procedures to safeguard company assets, prevent fraud, and ensure compliance with internal guidelines and external regulations.
• Provides financial insights and recommendations.
• Ensures compliance with all relevant financial regulations, accounting standards, and tax laws in the regions where the organization operates.
• Coordinates with internal and external auditors.
• Maintains relationships with investors and analysts, providing them with accurate and transparent financial information and responding to inquiries.
• Builds and leads a high-performing finance team, providing direction, coaching, and mentorship to team members, fostering a culture of excellence and accountability.

To thrive in this role, you need to have:

• Broad knowledge of financial principles, accounting standards, and financial reporting.
• Deep proficiency in financial modelling and analysis.
• Ability to effectively lead, motivate, and develop a finance team.
• Strong communication and presentation skills to convey financial information effectively to various audiences, both internal and external.
• Broad proficiency in budgeting, forecasting, and financial planning processes.
• Strong analytical skills to evaluate financial data, identify trends, and provide actionable insights.
• Knowledge of financial risk assessment and mitigation strategies.
• Adaptability to changing business environments and the ability to contribute to financial transformation initiatives when necessary.
• Commitment to ethical and responsible financial practices and compliance with applicable laws and regulations.
• Commitment to staying updated with industry trends, financial regulations, and best practices through ongoing professional development.
• Political savvy with the ability to influence and manage conflict.
• Understanding of how technology solutions are influenced and affected by various business scenarios.
• Process driven and commercially astute abilities.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in a Finance related field preferred.

Required experience:

• Extended financial leadership experience in a related environment, managing people, processes and budgets to achieve corporate and divisional objectives.
• Extended demonstrable experience with and understanding of the deliverables of a financial function
• Extended strategic planning experience.
• Extended in-depth knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Extended experience managing finance operations on a global scale, including knowledge of international taxation, foreign exchange, and regulatory compliance in multiple regions.

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Your day at NTT DATA

• The Technical Operations Managers is a management role, responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational.
• This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure compliance to the agreed service level agreement.
• The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client and assists with the planning, building and supporting of delivering managed services to meet business objectives.

Key Responsibilities

• Own end-to-end operational service delivery across the accounts, ensuring all contracted services are delivered in accordance with agreed SLAs, OLAs, contractual obligations and client expectations.
• Act as the primary operational lead for all day-to-day client engagements, operational reviews, service review meetings, governance forums, and escalation management activities.
• Drive operational excellence across multiple technology towers, including Infrastructure, Security, Backup, End User Computing, Cloud, Network, Collaboration and Managed Services.
• Manage operational risks, issues, service degradation, major incidents and client escalations, ensuring timely remediation and executive communication
• Coordinate and govern service delivery teams, ensuring accountability, timely resolution of incidents, requests, problems and change activities.
• Maintain oversight of operational backlogs, ageing incidents, SLA performance, ticket quality, client communications and service improvement initiatives.
• Ensure clients receive regular, meaningful updates on incidents, service requests, projects, risks and operational activities.
• Participate in client strategy, service model, transformation and service improvement discussions to ensure operational alignment with business outcomes.
• Own service reporting, trend analysis, operational reviews and the development of recovery plans where delivery challenges or SLA risks are identified.
• Coordinate internal and external technical resources to ensure successful delivery of operational and project-related activities impacting the customer environment.
• Govern Backup, Disaster Recovery, Business Continuity and Recovery Testing activities, ensuring operational readiness and contractual compliance.
• Act as the operational owner for service continuity, backup governance, recovery processes and infrastructure resilience initiatives.
• Ensure operational compliance with security, audit, access management and governance requirements across client environments.
• Drive continual service improvement initiatives, process optimisation, automation and operational efficiencies to improve service quality and client satisfaction.
• Lead, mentor and develop operational resources while fostering a culture of accountability, ownership, client centricity and service excellence.
• Provide executive-level operational feedback, reporting and recommendations to client stakeholders and NTT DATA leadership teams.
• Ensure operational readiness for audits, service reviews, DR exercises, continuity testing and governance assessments.
• Coordinate third-party vendors and internal support teams to ensure successful service restoration, delivery and platform stability.

Knowledge and Attributes

• Strong service delivery and operational management expertise.
• Excellent stakeholder and client relationship management skills.
• Strong understanding of Managed Services governance, ITIL and operational frameworks.
• Strong commercial awareness and understanding of service contracts and delivery obligations.
• Proven ability to manage client escalations and critical operational incidents.
• Strong analytical and reporting capabilities.
• Excellent communication, presentation and executive engagement skills.
• Strong people leadership, coaching and mentoring abilities.
• Ability to operate effectively across multiple technology domains and service towers.
• Strong focus on operational excellence, client satisfaction and continual service improvement.

Academic Qualifications and Certifications

• Bachelor's Degree in Information Technology, Computer Science, Engineering or related field.
• ITIL Foundation Certification (required).
• ITIL Intermediate / Managing Professional (advantageous).
• Service Management, Project Management or Operational Governance certifications advantageous.

Required Experience

• Minimum 8-10 years' experience in Managed Services, IT Operations or Service Delivery environments.
• Proven experience managing enterprise-scale client environments in the Financial Services industry.
• Demonstrated experience managing multi-technology operational teams.
• Experience running service governance, operational reviews, service improvement programs and client escalations.
• Experience in Backup, Disaster Recovery, Continuity Management and Operational Resilience.
• Experience managing Security Operations, Infrastructure Operations and End User Services.
• Experience driving operational recovery plans, backlog reduction initiatives and SLA improvement programs.
• Experience engaging with senior client stakeholders, executives and third-party vendors.
• Demonstrated success in client retention, service improvement and operational transformation initiatives.