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About the role

• Are you ready to become the cornerstone of our supply chain, ensuring our customers get what they need when they need it? As a Demand Planner SADC at Reckitt, your expertise will drive our production, purchasing, and provide invaluable insights into our supply dynamics. In this strategic role, you’ll be responsible for maintaining an accurate demand forecast supporting the Supply Organisation to deliver on its objectives in both Customer Service and Inventory Management for the company to deliver sales
• You will maintain SKU level forecasts that will be used for planning production across our factories and the purchase of finished goods from third parties, as well as providing a forward view of sales revenue to the Business through the S&OP process.
• The role interfaces closely with commercial functions in order to accurately reflect promotional and marketing activity in the forecasts. The role also interfaces with Finance in providing SKU volumes used for the quarterly Business Forecast and Plan. Join us and be part of a dynamic team where your passion for excellence will shape the future of our global supply chain.

Your responsibilities

• Lead accurate demand forecasting, integrating data on sales, promotions, trends, and seasonality into actionable insights.
• Conduct monthly reconciliation of distributor Stock on Hand (SOH), In-Market Sales (IMS), and shipments to ensure data accuracy and identify variances for corrective action.
• Generate IMS forecasts through analysis of historical trends, promotional calendars, and commercial activity plans; derive shipment forecasts aligned to distributor SOH targets and demand.
• Lead IBP meetings with the commercial team and country managers to deliver an unbiased forecast, identify gaps, and communicate supply constraints or business risks.
• Challenge forecasts when needed using trend analysis, MAPE, BIAS, promotional plans, and media phasing insights.
• Communicate agreed IMEX forecasts to source points via Rapid Response and Supply Planners for stock planning.
• Plan replenishment to maintain targeted service levels and manage the local IBP process for assigned brands and categories.
• Produce, update, and publish key reports, including monthly forecast accuracy, and IBP gap (initial and final); provide SKU volumes to Finance for business forecasts and planning.
• Communicate both risks and opportunities early through the IBP process to enable alignment and proactive action planning.
• Collaborate with source points to ensure optimal production levels.
• Ensure inventory levels and controls remain within budget and aligned to forecast.
• Minimise business waste related to product relaunches and promotions.
• Challenge assumptions and influence other teams when necessary to ensure the best outcomes for our supply chain.

The experience we're looking for

• University degree in Supply Chain, Procurement, or a related field.
• Proficiency in Rapid Response, SAP Turbo, and MS Office (with strong Excel skills).
• Strong customer-centric approach with a service-oriented mindset.
• Driven by a passion for customer service and an understanding of complex supply chains.
• Experience across various supply chain functions, including Demand and Supply Planning, Inventory Management, Logistics, and S&OP.
• Highly analytical with strong fact-based decision-making skills.
• Ability to work independently, think logically, challenge the status quo, and drive continuous improvement for productivity gains.
• Strong teamwork capability with the ability to lead within a cross-functional environment.
• Committed to continuous improvement and excellence in business processes.
• High level of motivation and a drive for execution; able to act as a catalyst for change.
• Solid understanding of FMCG operations and business dynamics.
• Good command of English.
   

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About the role

• At Reckitt, we're passionate about fostering growth, both for our business and our people. As our IT&D  Manager Market/Region/Factory, you'll be entrusted with the challenge of inspiring a team to deliver excellence in everything they do. We are seeking an authentic leader who thrives in nurturing talents and moulding strategy to steer our IT & D ambition to new heights in the UK. If you're someone who revels in the dynamism of technology and development and is ready to make a tangible impact, this could be the role for you. 

Your responsibilities

• Craft and execute robust strategies to meet or exceed business objectives and deliver on revenue goals. 
• IT&D Manager-Factory Operations is a key role within the IT supply organisation and build relationships 
• Cultivate enduring relationships with stakeholders and harmoniously collaborate with customers, suppliers, and cross-functional teams. 
• Analyse market trends and competitor moves to uncover opportunities for growth and innovation. 
• Uphold our reputation for integrity by ensuring all activities are compliant with legal standards and company policies. 
• Prudently manage budgets and allocate resources to catalyse business success.

The experience we're looking for

• Proven expertise in senior management within the IT & D sector. 
• Minimum bachelor’s degree in computer science
• Experience of working in a complex organisation with a global scope. FMCG experience desirable but not essential (3 + years
• Demonstrable Manufacturing process understanding and proficiency; experience with IT Operating Model alongside Industrial Automation and Industry 4.0
• Project Management and Change Management skills desirable
• Demonstrated success in fostering business growth and achieving financial targets. 
• Strong leadership capabilities that encourage team development and performance. 
• Clear communication and adept interpersonal skills, comfortable interacting at all organisational levels. 
• A strategic and analytical mindset, comfortable navigating a fast-paced, dynamic business landscape. 
• Skilled in digital strategy, cyber security, data governance, and driving digital transformation. 
• Proficient in managing complex stakeholder relationships and engaging diverse groups to achieve common goals
• Knowledge of key Industrial Automation and Data Analytics systems desirable.