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Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilfu...
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What will you do?
Handling all claims related functions with section 14, section 13B, section 27 and section 28 processes
Ensure optimal processes and controls to adhere to service level agreements (internal and external)
Reporting – responsible for accurate and timeous management reporting as required (weekly/ monthly)
Ensure compliance and risk problems are identified and communicated to management
Understand and comply with relevant legislative requirements
Stakeholder engagement with various internal and external stakeholders
Responsible for investigate, resolve and respond to internal and external client queries using professional verbal and written communication
Investigate, resolve and respond to ad hoc operational requirements
Maintain relationships with internal departments and resolve and route queries effectively
Assist with testing when necessary
Ensure accuracy of own work
Ensure a good client (internal & external) experience
What will make you successful in this role?
Matric with Mathematics and/or Accounting
Qualification and Experience
Knowledge and skills
Excellent Interpersonal skills
Strong analytical and planning skills
Meticulous (attention to detail)
Results driven
Excellent client service ethic
Action and result orientated
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Turnaround time
What will you do?
Activity management of representatives.
Prospecting for Representatives.
Production management on a daily basis concentrating on quality and quantity.
Conducting training - Theoretical and practical in field.
Facility liaison.
New facility identification.
Qualification & experience
Grade 12
meet the qualification requirements in line with their DOFA:
Individuals who joined the industry prior to 2010 must have obtained their 30 or 60 credits or alternatively obtained a full qualification as per the FSCA’s list of recognized qualifications.
Individuals who joined the industry from 2010 must have obtained a full qualification (120 Credits at NQF Level 4 for Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
It would be advantageous for the individual to meet the following criteria but not compulsory: In order to register for the Retail Pensions Category the Manager must have obtained a full qualification (120 Credits. at NQF level 4 would be required and NQF level 5 would be advantageous Categories B1 and B2) as per the FSCA's list of recognized qualifications at the point of recruitment.
RE 5 required from date of appointment)
Class of business (COB):
Should the candidate have been deemed Fit and Proper for Tier 1 by 01 April 2018, the candidate is then deemed competent for Class of Business. All applicants that were still under supervision for any competency requirement pre or post 01 April 2018 will be required to have obtained Class of Business prior to appointment. If a potential candidate has not completed Class of Business they are still deemed to be under supervision and cannot be appointed as a Sales Manager.
Knowledge and skills
At least 2 years sales experience of which at least 1 year must be within the financial services industry (Cat B1/Cat B2/Retail Pensions)
A minimum of one year management experience
Where the appointment is an internal appointment, past performance must be checked to ensure that all company criteria was met
Personal qualities
Good leadership skills.
Entrepreneurial with good business acumen.
Strong action orientation
Good written and verbal communication skills.
Ability to make decisions.
Initiative and innovativeness.
Planning and organizing.
Achievement orientation.
Negotiation skills.
Coaching and enabling skills
Our aim is to help you build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realize their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.
Turnaround times
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Role Description
Sanlam Business Intelligence (SBI) is a centre of excellence delivering data and analytical services to Sanlam’s retail businesses, which provide a comprehensive range of financial solutions across different marketing segments.
Are you analytically minded, curious and enthusiastic about data? Passionate turning data into information, information into insights and insights into business decisions?
An exciting opportunity exists in the SBI Descriptive Analytics team.
We are looking for an individual who wants to develop skills and progress their career in data analytics. Learn and leverage a variety of data analytical tools and methods, including data visualisation best practice, to turn data into actionable insights with demonstrable business impact.
If you believe you have what it takes, then join the team and assist us to develop our data analytics capability as you grow your skills and competencies in this exciting and sought-over field.
Your responsibilities will span all aspects of data analytics. From working with business representatives and product owners to define and elicit requirements, to preparing and analysing data from varying sources, to building dashboards that highlight key information and insights.
What will you do?
Key result areas
Data Preparation
Acquire data from various data sources
Assess the effectiveness and accuracy of data sources
Process, cleanse and verify the integrity and suitability of data used for analysis
Combine and transform the data into interpretable datasets, reports or dashboards
Ensure that business requirements and subsequent activities are supported by accurate information
Analysis and Visualisation
Interpret data and analyse outputs using relevant analytical techniques
Identify, analyse, and interpret trends or patterns in data sets
Use data to answer key questions about the business
Present information as reports and/or dashboards using best practice data visualisation techniques
Maintain, expand and optimise dashboards and ongoing reports
Respond to ad hoc business requests
Stakeholder engagement
Gather requirements from different business stakeholders & product owners
Present information, solutions and dashboard back to stakeholders
What will make you successful in this role?
Requirements
Qualifications
Bachelors degree (information systems/statistics/data or computer science/engineering) or equivalent
Functional experience in analytics, data visualisation or reporting.
Knowledge and Experience
1-2 years of experience manipulating data sets and building dashboards
Business experience in financial services would be advantageous
Strong analytical-thinking and problem-solving abilities
Excellent written and verbal communication skills
Experience working with data in various data sources and databases
Strong knowledge of and experience with reporting packages (Business Objects), databases (SAP HANA, Cloudera), querying (SQL)
Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
Adept at queries, report writing and presenting findings
Ability to translate business requirements into non-technical terms.
Demonstrated experience in handling large data sets and relational databases.
Experience working in an agile environment
Excellent attention to detail
Competencies
Analytical thinking
Results driven
Accuracy
Communication skills
Accountability
Innovative thinking
Building and maintaining relationships
Team success
Adaptability
Personal Attributes
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Closing Date: 20 October 2021
Our commitment to transformation
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
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