Latest Jobs at The Prestige Cosmetics Group

PURPOSE OF THE ROLE

• The core purpose of the Marketing Intern is to work together with the Brand Manager to develop the brand in South Africa through optimum use of the A&P investment tools, adaptation of international strategy and ensuring a 360̊ approach to all local marketing strategies, ultimately growing market share and brand image in South Africa.

KEY RESPONSIBILITIES

• Business Performance
• Provide Support to Brand Strategy and Development
• Be a custodian of the brand image in South Africa, maintaining brand equity and integrity at all times
• Assist the Brand Manager to adapt global strategies to suit the local market and to meet the retailer’s expectations while fully adhering to all international brand rules and guidelines
• Assist the Brand Manager to develop and present brand strategy to retailers at seasonal strategy sessions
• Liaise with senior marketing and other managers to understand marketing goals
• Present marketing and branding ideas to senior managers
• Ensure compliance with relevant legal requirements
• Sales Performance
• Regularly review business performance to ascertain challenges and opportunities
• Assist in the management of inventory to ensure brand stock levels in house meet both the brand and organisational requirements
• Report on brand performance monthly as required (including but not limited to sales, retailers performance, SKU performance, PR, new launches)
• Assist in the management of new launches including stock tracking with demand planning, receipt of retailer orders vs plan, stock distribution (together with POSM) from the warehouse, communication with the sales team, proactive adaptations to plans to maximise launch potential and follow up and reporting following launch period
• Engage in research to gain relevant information including but not limited to competitors, pricing and target markets
• Stakeholder engagement and management
• Build and maintain strong relationships with all stakeholders to ensure full support of the brand in the market
• Work with stakeholders to gain maximum exposure for the brand
• Co-ordinate and implement PR activity including distribution of new launches and tracking and reporting on local media and digital coverage
• Budget and financial responsibilities
• Allocate resources and work with others to ensure specified budgets and ROI requirements are observed
• Marketing/Brand Support Functions
• Systematically develop processes that provide relevant information and support to the Brand Manager, including but not limited to:
• Inventory review and reporting
• Monthly brand reporting
• Retailer sales performance and stock reporting
• Administrate the process flow of all new products both internally and externally to ensure products are loaded correct and timeous
• Timeous accurate completion and submission of all retailer buy plans/master files and seasonal marketing/online booking calendars and forms
• Timeous and accurate management of price increases as required
• Ensure all documents are accessible at all times
• Deliver within set deadlines
• Provide optimum service levels to all stakeholders internally and externally
• Manage customer and consumer queries professionally to achieve a positive outcome
• Assist with project-based assignments set out by the Brand Manager to gain knowledge and practical experience in development-focused tasks
• Track competitor activity monthly and gain learnings from analysis
• Spend time in-store to obtain trade experience/knowledge and gain customer insights

COMPETENCIES

• Taking decisions and initiating action, taking responsibility for these
• Working with people
• Writing, reporting and communication
• Persuading and influencing
• Planning and organising
• Delivering results & meeting customer expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

SKILLS

• Understanding of brand management and marketing concepts
• Ability to manage both strategic and operational requirements
• High attention to detail
• Proactive, adaptable and flexible
• Organised with ability to multi-task, ensuring deadlines are prioritized and met
• Strong interpersonal skills and ability to build relationships with internal/external partners
• Strong communication and reporting skills
• Business acumen
• Results driven

MINDSET

• Energetic team player with the ability to positively impact the internal Shiseido team
• Proactive self-motivated attitude that delivers results and works towards excellence
• Compliant with all policies, procedures, ethics & values in the business

MINIMUM REQUIREMENTS/QUALIFICATIONS

• Business/Marketing degree would be advantageous
• Proficient with Microsoft Office Suite (including word processors, spreadsheets, design applications and presentation programmes)
• Cosmetic industry experience in the luxury sector is advantageous

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Purpose of the Role

• Plan and execute ARC’s collaborations, events, and public relations efforts, to recruit new audiences and grow brand love for ARC. Oversee the social media team to ensure ARC’s content production and social media channels align with ARC’s reach, engagement and brand love goals.

KEY RESPONSIBILITIES

INFLUENCER MANAGEMENT

• Identify, recruit, and manage relationships with macro, micro, and nano influencers across relevant platforms (Instagram, TikTok, YouTube, etc.).
• Develop and execute operating procedures for all collaborations.
• Manage influencers within strict budgets and account for ROI.
• Negotiate contracts, deliverables, and budgets with influencers and their agents.
• Pack and send packages to influencers.
• Track, analyse, and report on influencer campaign performance (engagement, reach, ROI).
• Stay abreast of South Africa’s key content creators, influencer trends, platform updates, and cultural moments.

EVENTS MANAGEMENT

• Plan, organise, and execute brand events such as product launches, press days, pop-ups, and consumer activations.
• Manage event planning within strict budgets and account for ROI.
• Provide communication and operating support to ARC stores where necessary, when events will take place in that space.
• Work with event production teams where necessary, or work alone, to manage all event logistics such as: concept, venue selection, activation ideas, entertainment, catering, guest lists, partnerships etc, and all post-event reporting.
• Collaborate with cross-functional teams (events, creative, catering) to ensure all events reflect the brand’s identity and objectives.
• Build relationships with event agencies, vendors, and venues to deliver best-in-class experiences.
• Maintain a close relationship with brands, ensuring they are part of the event planning and sign off process.
• PR:
• Develop and manage PR campaigns to drive media coverage and enhance brand reputation.
• Build and maintain strong relationships with media, journalists, editors, and industry stakeholders.
• Draft and distribute press releases, media kits, and brand stories.
• Monitor media coverage and report PR outcomes, providing insights and recommendations.
• Handle press inquiries, interviews, and crisis communication when needed.
• Work closely with the marketing department to maintain synergy and support on all key launches.

SOCIAL MEDIA MANAGEMENT:

• Develop a comprehensive social media strategy aligned with overall marketing and business objectives.
• Define target audiences, platform-specific goals, and content pillars with the social content producer and co-ordinator.
• Oversee and support the social media content team, including content producers, designers, and community managers.
• Work with the content team to analyse performance metrics (reach, engagement, conversions, traffic, etc.) and generate monthly and campaign-specific reports.
• Plan and manage the social media budget, including content production, tools, and promotion.
• Develop escalation protocols and handle sensitive or critical issues in a timely and professional manner
• Ensure community management is inclusive, respectful, and on-brand.

PARTNERSHIPS AND COLLABORATIONS

• Identify, pitch, and execute strategic partnerships and brand collaborations ( such as Varsity Vibe, H&M etc.) that align with ARC’s goals.
• Build and maintain strong, long-term relationships with existing and prospective partners.
• Collaborate with internal teams (marketing, PR, product, events) to deliver integrated campaigns.
• Track partnership performance, ROI, and report insights to leadership.
• Stay ahead of industry trends and competitor activity to inform partnership strategy.

KEY CHALLENGES

• Coping with tight deadlines, and a large workload.
• Managing a variety of external teams from events teams to media + influencers
• Project managing and communicating with a small team.
• Understanding the boundaries of global brand requests versus local market knowledge. JOB RELATED SKILLS
• An established network of influencers, media, event and PR contacts is essential.
• Outstanding communication and problem solving skills.
• Strong understanding of, and immersion in, social media platforms, content trends, and influencer culture.
• Experience with influencer marketing platforms (e.g. Humanz, Sprout etc) advantageous.
• Experience with managing budgets and tracking spend closely.
• Proficient in data analysis and reporting tools (Google Analytics, social media insights).
• Project management; Planning and organising, co-ordinating teams, communication.
• Outstanding written and verbal communication skills.
• Ability to thrive in a fast-paced, deadline-driven environment.
• Negotiation skills.
• Relationship management.
• Strong understanding of Brand management & Marketing concepts.
• Proactivity, adaptability & flexibility.
• Multitasking

MINIMUM REQUIREMENTS/QUALIFICATIONS

• Business/Marketing degree
• Event or PR training is a plus.
• At least 3 years relevant experience
• Advanced Microsoft suite knowledge
• Must be commercially astute
• Experience in media, eventing, PR advantageous

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• We require a highly detail-oriented planner with proven experience managing a large SKU base, with specific knowledge of skincare and / or make-up categories. This role is critical to ensuring demand and supply are aligned across high-volume, fast-moving assortments with frequent launches, discontinuations, promotion, and seasonality shifts.

Core Competencies and Responsibilities

SKU Complexity Management

• Skilled in handling 1,000+ active SKUs simultaneously, across shades, sizes, and promotional items
• Ability to manage Pareto split (fast movers vs long-tail) while maintaining visibility on total portfolio

Cosmetics/Makeup Experience

• Deep understanding of launch cycles, discontinuations, phasing in & out of renovations
• Knowledge of retailer expectations in beauty (fill rates, on-counter availability, assortment grading)

Systems & Tools

• Proficiency with demand planning and replenishment tools (e.g., Netstock, Blue Yonder, SAP APO, O9, or similar).
• Strong Excel/Power BI skills for building SKU-level reports and dashboards.
• Experience integrating ERP/WMS/BI flows (Syspro, Navision, SAP, Datascope, etc. preferred).

Planning Discipline

• Creates detailed forecasting files by SKU, channel, and retailer.
• Monitors sell-in vs sell-out, GIT, and stock cover to balance working capital vs service levels.
• Runs weekly S&OP cycles, highlighting risks, stock-outs, and opportunities.

Detail Orientation

• Meticulous in data accuracy (EANs, shade codes, retailer assortments).
• Capable of reviewing supplier POs vs proforma invoices, shipment delays, and promotional alignment.

Culture and Leadership

Personal Development

• Take ownership of your growth by actively managing your Personal Development Plan (PDP). Request training opportunities, seek feedback on your performance, and apply learnings to continuously improve.

Live the Company Values

• Demonstrate commitment to the organisation by upholding and practicing its values in your daily work and interactions.
• Actively demonstrate drive, accountability & tenacious teamwork.
• Take responsibility and ownership of challenges within the department. Contribute to solutions and collaborate effectively to achieve team goals.

Communication & Continuous Improvement

• Maintain regular communication with your line manager. Share updates, raise concerns, and make recommendations to improve departmental efficiency and effectiveness.
• Actively collaborate with all stakeholders to achieve business goals.
• Contribute positively to creating a harmonious environment and a great workplace culture.

Key Deliverables

• Maintain SKU-level forecasts with at least rolling 6-12 months visibility.
• Manage launch forecast accuracy to minimize excess/obsolete stock.
• Ensure service level targets (97%+ on core SKUs) while optimizing stock holding.
• Provide clear reporting on OOS risks, slow movers, and corrective actions.
• Drive collaboration between brand, supply chain, and commercial teams

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Purpose of the Role

• The purpose of the role is to ensure the store's profitability through focusing on the business drivers: customer service - generation of turnover – operating expenses and losses - implementation of brand and company standards - establishment and maintenance of effective people and process management practices – building and maintaining brand image and awareness

KEY RESPONSIBILITIES

CUSTOMER SERVICE DELIVERY

• Implement the Chanel customer service strategy and processes with attention to proactive issue resolution and a luxury customer experience
• Ensure correct implementation of store layout, merchandising, signage and visual displays according to brand standards
• Manage and maintain the stock pipeline to ensure that stock is displayed on the sales floor in accordance with the brand guidelines
• Ensure correct and timeous implementation of store's promotions, events and other brand communications, in accordance with brand standards
• Ensure appropriate staffing levels to support customer service requirements
• Monitor monthly performance axes split/slow lines and determine suitable actions to address problems
• Drive IPT to a target of 2.5
• Drive brand incentives to achieve sales targets

MERCHANDISE MANAGEMENT

• Conduct weekly analysis and interpretation of all stock management reports to manage the store's performance
• Communicate with Line Manager on stock issues e.g. out of stocks, overstocks
• Ensure data integrity through effective stock control and ensure SOP is followed
• Identify and plan stock and tester need for the month and ensure orders are placed timeously and follow up the receipt thereof
• Identify and plan supplies and tools for the month and ensure orders are placed timeously to ensure all supplies are available to serve clients
• Know your stock versus tester ratio to ensure that testers are used efficiently
• Identify maintenance issues and snags and ensure these are resolved through reporting to the Visual Manager and follow up

PEOPLE MANAGEMENT

• Assist in the recruitment of new team members
• Induct new staff members
• Manage the performance of self and all direct reports (formally and informally), Ensuring that regular feedback is given/received, coaching and mentoring on performance is given/received to enable continuous improvement
• Be actively involved in own Individual Development Plan (IDP), develop such plans for all direct reports and ensure that the agreed development interventions are delivered
• Identify training needs for team members and communicate needs to Training Manager
• Attend classroom training and ensure that staff apply this ongoing learning on counter
• Ensure an open, motivated and harmonious work environment
• Manage daily team/people issues (absenteeism, leave, time keeping)
• Conduct weekly team meetings for on-going communication
• Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. Maintain records of all EMTs and report back to Line Manager monthly. Monitor impact of EMTs in store.
• Formally review job performance for all employees quarterly and annually and maintains written records of such meetings; implement the company performance processes
• Conduct monthly one on ones with sales team to address performance (good and poor)

BUSINESS PERFORMANCE

• Analyse budgets and projections. Put a plan in place to achieve/exceed sales budget and achieve optimum expense ratios
• Set targets per person per day and manage the monitoring of % to target daily and weekly.
• Implement business processes of managing expenses to increase profitability
• Ensure that store stockloss results are within company norms with an effective stockloss action plan which identifies and addresses all potential security risks within the store
• Ensure compliance to OHASA requirements

MARKET INTELLIGENCE

• Conduct regular environmental scans of competitor activities (price, product, layouts and promotions) and external socio-economic factors so that appropriate changes can be made to the business plans
• Ensure that all promotional and event directives are executed in accordance with brand guidelines
• Ensure that the store delivers appropriate merchandise and services based on brand standards and the store's specific customer profile and customer trends

STAKEHOLDER MANAGEMENT

• Ensure client experience standards are upheld and reinforced
• Build relationships with all levels of management
• CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients
• Oversee BC’s communication to customers to ensure customer recruitment and retention
• Drive increased customer data base (attraction of NEW customers)
• Manage in store customer complaints or concerns
• Provide feedback to Line Manager regarding any customer issues or feedback within 24 hours working with Training Manager to resolve

ADMINISTRATION

• Daily, weekly, monthly sales tracking sheets
• Weekly and Monthly top 5 competitors
• Analyse sales and competitor reports to identify trends and sales opportunities
• Store schedules set to meet the businesses staffing needs
• Manage leave applications via ESS
• Submit claim forms for overtime, night work (holidays etc.)
• Store checklist submitted weekly
• Submit store event report including photographs to Line Manager

COMPETENCIES

Deciding and Initiating Action

• Leading and Supervising
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• At least 3 years retail and cosmetics store management experience
• Must have Store Manager experience
• Certificate in Beauty/Make-Up is advantageous
• Working knowledge of MS Word, PowerPoint and Excel