Latest Opportunities at Rentokil Initial South Africa

Requirements:

• A vacancy has arisen for a Sales Consultant in the Western Cape region:
• To grow the company portfolio and achieve predetermined sales targets by promoting and selling our products and services 
• Penetrating an allocated sales area and sourcing potential new customers
• Contacting existing customers to provide solutions for their current, growing and new needs.

Key Outputs:

• Achieve Predetermined Sales targets
• Complete, update and maintain all required sales administration and reporting systems in compliance to policies and procedures
• Locate potential business through research, prospecting, tele-canvassing and cold calling
• Attend to phone enquiries and leads from colleagues
• Conduct sales calls and presentations to new or existing customers.
• Undertake needs analysis by conducting thorough survey of client premises
• Complete site risk assessments for every client proposal
• Report all findings back to the client by presenting a proposal, which includes pricing structures, that describe the benefits of using our services.
• Endeavour to gain the client’s acceptance and obtain authorization on a new service agreement.
• Approach the client portfolio for annual price adjustments
• Maintain and improve the client retention target rate by building and maintaining professional client relationships
• Increase the client portfolio by identifying cross and up selling opportunities

Qualifications

• Valid driver’s licence
• Tertiary Education advantageous
• Minimum 3yrs Sales in Service industry / Industry Knowledge advantageous
• Above average communication skills (written/verbal/non-verbal)
• Numerical acumen
• Computer literate
• Business acumen

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Key Outputs:

• Providing quality pest control/management service
• Achieving standards of productivity as set by the company
• Retention of existing clients
• Complying with the Rentokil Codes of Practice: Rules of conduct.
• Compile necessary documentation for client and office after service is completed
• Advise client on housekeeping, stacking and proofing requirements
• Comply with legislation and regulations
• Ensure equipment is maintained and clean at all times
• Carry an adequate range of pesticides and equipment, necessary to delivery service
• Ensure the company vehicle and image is protected at all times
• Ensure the usage of the correct Personal Protective Equipment
• Ensure company and client Health & Safety requirements are met

Qualifications

• Matric or equivalent certificate
• PNumber (proof thereof)
• Drivers Licence – Code 8 and or 10
• Knowledge of competitors and competitor activity
• Previous pest control experience would be an advantage
• H&S Knowledge and experience
• HACCP Experience and Knowledge

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This role will be responsible for delivery of the following KPI’s:

Effectively and accurately perform the day to day processing of financial transactions between banks and debtors accounts in all legal entities

• Build strong Customer relationships directly with Customers
• Daily allocations processing between bank accounts and suspense bank entries to debtors accounts with a high level of accuracy making sure entries are balanced
• Accepting payments via debit card machines and processing
• Managing daily bank deposit slips accepted
• Reviewing prior month bank reconciliations sent by Finance team and rectify and debtors related entries
• Processing of Inter company bank entries between SA, Lesotho, Swaziland and JV
• Prepare, verify, process and communicate all unpaid bank entries
• Prepare, verify and process customer refunds making sure full compliance of policies are adhered to

Responsibility of Debit Order entries to banks

• Verification of debit order requirements received from clients and branches which includes bank account details and all related checks linked to debit order policies and procedures
• Prepare all systems iCabs, NAV and Onguard accurately with bank account details and related profiles to be changed daily
• Prepare monthly debit order run to bank within the prescribed bank cut off dates and times with managing the adhoc debit order runs during the month
• Play a pivotal role in the conversion of switching clients from EFT to Debit Orders

Processing of GL Entries and Sales Journals with and understanding of the impacts to the balance sheet accounts

• Source Tax/Withholding Tax entries verified and processed reconciling to certificates
• Processing of Write offs and Write backs within correct legal entities
• Intercompany entries processing
• Sales from between accounts with correct verifications making sure line items are correct and unapplied in NAV
• Processing from Bank suspense accounts

Form part of the AR Month processing processing, deadlines, verifications as per closing calendars with a high level of accuracy

• Receipt template to be uploaded into NAV
• Final reconciliations of all Intercompany accounts and bank accounts ensuring no missing entries to other legal entities debtors accounts
• Debit order incentives prepared for submission to payroll aligned with policies and procedures

Skills and Competencies

• Excellent professional written and verbal communication skills to interact at all levels of the organization.
• Strong negotiation skills especially with customers
• A proven track record of excellent relationship and customer care skills
• Must be detail oriented, organized, and have the ability to multitask
• High degree of ethics and integrity, with the ability to maintain independent relationships at all times
• Behaviours aligned with the values of Service, Relationships and Teamwork

Qualifications and Experience

• Minimum of 3 years in an accounts receivable including banking treasury experience
• Proven working knowledge of financial accounting systems and processing to banks
• Track record of working to strict deadlines
• Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, PowerPoint, etc.)
• Excellent understanding of Accounting, Accounts Receivable, Sales and Operations procedures
• Keep abreast of new policies (local or Group) and legislative changes to identify/minimize negative impact to RISA
• Must possess initiative and work without supervision
• Ability to manage volumes and strict adherence to deadlines

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• Conduct regular infield reviews/ assessments with service technicians to monitor abilities
• Continued communication and interaction with external clients
• H&S Branch Audits – Pest Control
• New Product trials
• Internal Training and Customer Education
• Ensuring quality Rentokil Services and Installations through QA Checks = 10 Calls per week (All new installations and upgrades, Existing Clients, Top Tier, High Risk)
• Assist in basic installations from time to time.
• Complying with RISA codes of practice: Code of Conduct, Ensure Compliance with Legislation and Regulations
• Assist Customers with Audit preparations, ensuring all documentation is at hand and up to date.
• Follow up on actions and recommendations to ensure compliance between Rentokil and Customer
• Compile and communicate Monthly QA reports
• Ensure all H&S Practices are in place for PPE/PPC and report on non-compliance.
• Ensure the correct use of company Approved Product List (APL) and report on non-compliance.

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• First point of contact for all National Account emergency work 
• Coordination of service attendance and liaising with client at every stage
• Follow up on service attendance ensuring service reports and certificates have been received
• Retrospective costing along with supporting evidence sent to customer and payment requested
• Ensuring all completed works have been sent for processing
• Tracking and monitoring all work orders
• Updating all customer portals with required information
• Developing strong relationships with Key customers
• Develop a close working relationship with KAM's and branch network

Additional Responsibilities:

• Raising icabs tickets / complaints to the relevant personnel
• Assistance with debt recovery with KAM

Skills

• Good numeracy & literacy skills.
• Good IT skills.
• Ability to use internet
• Proven communication skills to both internal and external stakeholders.
• Good eye for detail with a high level of accuracy.
• Strong commitment to delivering customer excellence.
• Strong organisation skills to effectively manage and prioritise workload.
• Ability to manage multiple tasks in a very fast paced environment

Qualifications and Experience

• Matric
• Good numeracy & literacy skills.
• Good IT skills.
• Ability to use internet
• Proven communication skills to both internal and external stakeholders.
• Good eye for detail with a high level of accuracy.
• Strong commitment to delivering customer excellence.
• Strong organisation skills to effectively manage and prioritise workload.
• Ability to manage multiple tasks in a very fast paced environment
• Evidence of sufficient experience to demonstrate ability
• Valid drivers licence