Latest Vacancies at AVBOB South Africa

Description

• Marketing of Funeral Insurance, Savings Plans and related products
• Recruit funerals for the Funeral Division

Requirements:

• Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
• Comply with FAIS legislation for registration as Fit and Proper individuals:

Applicants who entered the industry as follows:

• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognized qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognized    qualification
• Clear ITC credit record
• Clear criminal record
• RE 5 will be an advantage

go to method of application »

Description

• Marketing of Funeral Insurance, Savings Plans and related products
• Recruit funerals for the Funeral Division

Requirements:

• Matric (Grade 12) and/ or tertiary education with 30 credits on NQF level 4
• Comply with FAIS legislation for registration as Fit and Proper individuals:

Applicants who entered the industry as follows:

• From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
• From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognized qualification obtained by 31 December 2013
• All those appointed in the industry from the year 2010 onwards require a full FAIS recognized    qualification
• Clear ITC credit record
• Clear criminal record
• RE 5 will be an advantage

go to method of application »

RESPONSIBILITIES INCLUDE:

• Modernise Natural applications
• Maintain and support existing NATURAL /ADABAS systems
• Participate in the development of new systems throughout the entire project lifecycle
• Modify/enhance existing production software according to requirements and specifications
• Develop new production software
• Interface with customers daily to resolve issues
• Design, code, test, debug and document application features and changes
• Participate in activities that ensure the successful use of these systems
• Design, develop, and implement enhancements.
• Modify existing programs as part of software maintenance.
• Involved in software modernisation
• Involved in Entire/X and Natural development
• Provide documentation of enhancements and modifications performed as part of software maintenance/enhancements.
• Conduct unit testing of the software modules developed/modified
• Assist with user acceptance testing (UAT) of the software modules developed/modified

Requirements:

• Bachelor's Degree is preferred
• Certifications in Natural development
• Certifications in NaturalOne development
• Proficiency in developing software using NATURAL/ADABAS development tools in a HP-UX/Linux environment.
• 6 – 10 years’ relevant experience
• Minimum 10 years of experience in the development and strong knowledge of:
• Natural
• NATURALOne
• Natural Engineer
• Entire/X
• Integration Server
• Adabas
• Online & batch processing
• Experience with JIRA, GIT and Microsoft TFS are helpful
• Implementation of technologies – Natural
• Experience in all phases of systems development and implementation
• Solid project management and analysis skills
• Team and customer service oriented
• Write and maintain documentation, instruction, and procedure guides
• Work with customer(s) to correct errors and debug software and systems

go to method of application »

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Install new end user devices, printers and switches, network equipment and configure systems according to business requirements.
• Perform installation, configuration, maintenance and troubleshooting of end user hardware, software, and peripheral devices.
• Troubleshoot hardware and software issues and be responsible for testing, repairing, and replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers and perform tests and evaluations of new software and hardware.
• Ensure security and privacy of networks and computer systems across end user devices.
• Providing support to users and being the sole point of contact for error resolving and reporting.
• Administer and maintain end user accounts, permissions and access rights and administer all equipment, hardware, and software updates.
• Assist the Team Lead: ICT Service Technician with technical documentation and departmental Standard Operating Procedure for Infrastructure
• Provide input with drawing up procedural documentation as well as technical reports.
• Respond to hardware problems, updating system software as well as tracking data and communication used on networks.
• Respond to complex daily inbound support tickets and solve these problems by using standard operating procedures.
• Direct telephonic or face-to-face support to end-users to resolve any IT related issues.
• Work with the 1st line service desk agents to service more complex and integrated incidents and requests and give 2nd line updates on progress and technical solutions.
• Install and configure 3rd party software packages for end-user devices.
• Configure and support user e-mail accounts and Microsoft Outlook M365 and other related M365 suite products
• Ensure AVBOB approved anti-virus installation & updates are distributed to all AVBOB end user devices
• Work with 3rd  level administrators and ensure that all end user workstations are up to date with security patches monthly.
• Ensure AVBOB security principle applies on all end point devices and report anomalies to 3rd line specialists. MFA, Encryption
• Support the AVBOB approved end point communication and video conferencing solution:
• Microsoft Teams on user devices.

Requirements

• Matric
• N+ and A+
• ITIL certification
• Hold at least one tertiary IT diploma or Microsoft industry certification (MCP, MCSE, MCSA or other)
• Working towards one of the Microsoft end point configuration management certifications: MD-100 and MD-101or MD-102 or similar, Microsoft MCSE or other M365 certifications
• Valid Driver’s license
• Minimum of three years of experience in computer networks and systems maintenance
• Experience of managing multiple Microsoft platforms including M365, Exchange Online
• Solid experiencing with networking technologies like LAN, WAN, VPN, APN, DNS, DHCP
• Extensive experience and knowledge in IT networking 

Technical and Behavioural Competencies

• Must have a high level of comfort working in a rapidly changing, fast-paced start-up environment.
• Highly motivated, experienced, resourceful and efficient with a “Can Do” customer centric attitude
• Extensive knowledge of relevant operating systems and software.
• Telephonic / Video /Face-to-face call communication skills when assisting customers and troubleshooting
• Assisting internal and external users with hardware and software issues
• Attending internal and External meetings
• A good understanding of Security and Data Protection Act

go to method of application »

YOU WILL BE RESPONSIBLE FOR:

• Delivering 1st-line support service via the calls received via the active service desk, receiving incidents and service requests via various mediums including telephone, email and fax.
• Troubleshoot to identify, assess, resolve and escalate software/hardware and application-related faults within set Service Level Agreement.
• Logging call details accurately on the active service desk, do first line resolution, and escalate calls to 2nd line support when required.
• Assist in optimising 1st line support, efficiently assist users, work with the service desk leads to build out successful processes and SOP.
• Familiarising yourself with new, policies, procedures, and the latest business trends and inhouse developed applications to efficiently assist users with processes, new accounts, and installation where and when required.
• Attend new systems training when required and be the 1st line of assistance to user on new systems roll outs.
• Own the call resolution process end-to-end to ensure incidents and requested are logged, attended to within SLA, and resolved, whether resolved by 1st line or escalated to 2nd or 3rd line support.

Requirements

• Grade 12
• IT Diploma or A+ and N+
• Certified in at least one Microsoft certification: M365, MSCA, MSCE, MD-102, MD-100 and or related endpoint certifications.
• ITIL V3/V4 Certificate
• Valid driver’s license

go to method of application »

RESPONSIBILITIES INCLUDE:

• Responsible for the design, development and support of mobile first web applications using the latest technologies to produce industry leading web-based applications.
• Responsible for the development, maintenance and enhancement of business intelligence solutions.
• Ensure you keep yourself up-to-date with modern software engineering practices and technologies and be enthusiastic about teamwork, lean thinking and agile delivery.
• To play a pivotal role within the development team and to mentor and coach junior developers by assisting with decisions regarding development approaches and technology.
• Strive to create visually appealing Web applications that feature user-friendly design and clear navigation.
• Responsible for the design, development, testing and support of rest-full web api’s and micro services  
• Ensure and understand the user requirements as specified by the business analysts.
• To evaluate business critical change request for new or modified programs.
• Maintain documentation and describe program development, logic, coding, testing, changes and corrections.

Requirements

QUALIFICATION REQUIREMENTS FOR THIS POSITION:

• Bachelor’s degree in an Information Technology
• Relevant IT Development certification would be advantageous.

EXPERIENCE AND KNOWLEDGE REQUIRED FOR THE POSITION:

• Web technologies (HTML5, CSS 3, JavaScript, JQuery, Bootstrap, Responsive design)
• Angular, Typescript, modular design, micro ui techologies
• Microsoft Web stack (MVC, C#, VB.net, razor, IIS, ASP.net, WCF/Web services, Web API)
• OOP Programming principles, defensive coding techniques, patterns and practices
• Azure DevOps (CI/CD), TFS, GIT, Git-flow advantageous
• Microsoft.Net Frameworks and .net Core micro services
• Experience in applying test driven development and software engineering best practices.
• Microsoft SQL Server, T-SQL and SQL server reporting services
• Mobile applications development (IOS, Android) would be advantageous. (.net Maui)

go to method of application »

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Plan the theory and scope of the audits
• Identify key control points of system and determine the audit procedures to be used
• Control environment and risk assessments
• Execution of audit programme
• Prepare formal written reports, expressing opinions on the effectiveness of the system and the efficiency with which the activities are carried out.

Requirements

• Experience in the Insurance or financial services industry.
• Intermediate level of proficiency relating to the MS Office Suite (in particular MS Word and PowerPoint). Advance MS Excel skills.
• Knowledge of TeamMate and Caseware IDEA software will be an advantage.
• Communication-listening, written and oral expression.
• Able to command and control meetings with auditee.
• Time management.
• Decision-making.
• Assertiveness.
• Judgement and decision-making.
• Person must be able to work with minimum supervision.
• Auditing aptitude.

go to method of application »

RESPONSIBILITIES INCLUDE:

• To plan and execute audits in accordance with accepted standards (under supervision).
• To evaluate the adequacy and effectiveness of the management controls over those activities.
• To evaluate compliance with internal policies, processes, procedures and applicable Legislations/Regulations.
• Document the fieldwork carried out in accordance with departmental standard.
• To report audit findings, and to make recommendations for correcting unsatisfactory conditions, improving operations and reducing cost.
• To perform special reviews (Ad hoc) at the request of management.
• To perform management accounting assignments on secondment to organisational units.
• Plan the theory and scope of the audit.
• Identify key control points of system and develop or determine the audit procedures to be used.
• Obtain analyses and appraises evidentiary data as a base for an informed, objective opinion on the adequacy and effectiveness of the system.
• Prepares formal written reports, expressing opinions on the end effectiveness of the system and the efficiency with which the activities are carried out.
• Perform any other duties required from Senior Management, Audit Manager and Senior Internal Auditor.
• Execute audit activities in accordance with the following:
• The new upgrade version of TeamMate, which is in line with the Audit Methodology.
• Summary instructions to complete audit assignments.

Requirements

• Three year Tertiary Qualification in auditing and/or accounting.
• Intermediate level of proficiency relating to the MS Office Suite (in particular MS Excel, Word and PowerPoint).
• No experience required, however any internal auditing or financial accounting experience will be added advantage

go to method of application »

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Ensure all policy applications are filed accurately, correctly and timeously.
• Reconciliation of monthly premiums received from the institutions.
• Processing of daily correspondence and discrepancy reports.
• Updating all details on policies and correspondence should be sent to the work desk.
• Checking and updating of schedules.
• Handling of telephonic queries.
• Providing statistics and assistance to the senior clerk.

Requirements

• You should be in possession of a Grade 12 certificate.
• At least 1 – 2 years relevant experience in the insurance industry.
• You should be computer literate (MS Office)
• Good customer service orientated. G
• Good communication and interpersonal skills.
• Accuracy and figure orientated (reconciliations).