Bidvest Facilities Management was founded in 2002 under the name Total Facilities Management Company (TFMC). It was a joint venture with Atkins, one of Western Europe's leading engineering and facilities management organisation. The purpose was to facilitate the outsourcing of the infrastructure management group within a major organisation, and to embed inte...
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MAIN OUTPUTS
- Responsible for driving integrated Facilities Management (FM) services and strategy for the Client
- Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA)
- Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Contracts Manager, and in accordance to Client needs
- Conduct daily audits on FM services rendered and ensure that prescribed work quality and standards are sustained
- Ensure timeous sign-off and variance explanations on P&L's
- Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
- Manage back to back SLA agreements with suppliers and contractors
- Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
- Assist in the management of FM projects and provide technical support, where applicable
- Demonstrate and instill effective adherence to processes on infrastructure maintenance
- Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
- Ensure timeous processing of invoices
- Provide monthly reports and feedback on continued compliance to the SLA
- Building strategic relationships both internally and externally
- Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
- Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
- Responsible for training, coaching, mentoring & development of subordinate employees
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- Matric (Senior Certificate)
- National Diploma/Degree: Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
- Valid SA Driver’s License
- 5yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management
- Facilities Management, CRM, Property Management & Financial Management
- MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
- SAP knowledge
- Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law
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MAIN OUTPUTS
- Drive timeous execution of effective maintenance strategies i.e. planned, preventative, corrective and emergency maintenance
- Identify maintenance risks on Client’s property and equipment towards evaluation and resolution
- Implementation of an effective HSE, Quality & Risk Management system in accordance to Client needs
- Ensure optimum utilization of available resources in various maintenance works
- Ensure timely delivery and appropriateness of parts and spares for effective maintenance execution
- Continuously monitor and evaluate maintenance work performed by technical staff to ensure quality, cost optimization and timely execution as per SLA, work instructions and Client’s instruction
- Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
- Manage back to back SLA agreements with suppliers and contractors
- Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
- Assist in the management of technical projects and provide technical support, where applicable
- Demonstrate and instill effective adherence to processes on infrastructure maintenance
- Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
- Manage operations within allocated budget
- Manage technical staff performance and facilitate improvement through regularly monitoring performance and providing required coaching, support and feedback
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
- Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
- Responsible for training, coaching, mentoring & development of technical staff
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- National Diploma / Degree or B Tech in Engineering: Civil /Electrical / Mechanical or related formal qualification
- Matric (Senior Certificate)
- Valid SA Driver’s License
- 5yrs relevant engineering experience in maintenance engineering, CRM & Property Management
- Engineering maintenance, CRM & Property Management
- MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge
- OHS Act, ISO 9001 Quality Management & Risk Management Systems
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ROLE PURPOSE
- Ensure infrastructure services are maintained and operational to service standards specified.
- Maintain availability of assets and building in accordance to specified standards.
- Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime.
- Proactively manage the maintenance process and identify potential equipment / asset failure or problems.
- Proactively identify assets at end of life or in need to of upgrade for the purposes of consideration for capital investment plans.
- Investigate plant or equipment failure to establish root cause and recommend corrective actions.
- Provide recommendations and where necessary oversight to re-active maintenance work to ensure that all work is carried out as per the work order and or specification and that quality standards are maintained
- Approve proposals for new plant and equipment and provide specifications for the supply and installation in accordance with Barclay’s standards and good engineering practice especially where such standards are not available.
- Provide Specialist Technical knowledge and expertise to Facilities and Project Managers including supervision where necessary of works executed.
- Ensure that assets are controlled, operated and to the necessary operational specifications.
- Provide and undertake the appropriate incident management protocols and procedures in order to mitigate and prevent the client’s business redundancy systems are always in full and correct operations.
- Undertake, provide and maintain the execution of activities that will provide the necessary assurance of asset and building availability.
- Engage with and maintain a cordial relationship with the various clients representatives.
MAIN OUTPUTS
- On time planning and execution of all Planned Maintenance
- Availability and reliability of regional assets and buildings
- Management of breakdowns, planned outages and implementation root cause failure outcomes
- Reporting and management of incidents
- Management and completion of reactive work and requests
- Vacancy, employment equity and people development
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- Matric (Senior Certificate)
- N6 Diploma in Engineering
- Certified Data Centre Professional (CDCP) (Advantageous)
- Code B Driver’s License
- Minimum 5 years’ experience in Electrical or Mechanical engineering
- Minimum 3 years’ experience in Facilities management
- Strong technical background and have good management and leadership skills
- Maintenance engineering
- Physical Asset management
- Maintenance tactics
- Occupational Health and Safety act
- First Line Management
- Finance for non-financial managers
- Microsoft Office (advanced)
- SAP Knowledge
- General Health & Safety knowledge
go to method of application »
ROLE PURPOSE
- Ensure infrastructure services are maintained and operational to service standards specified.
- Maintain availability of assets and building in accordance to specified standards.
- Support the planned maintenance programme in order to ensure business continuity incurs minimum downtime.
- Proactively manage the maintenance process and identify potential equipment / asset failure or problems.
- Proactively identify assets at end of life or in need to of upgrade for the purposes of consideration for capital investment plans.
- Investigate plant or equipment failure to establish root cause and recommend corrective actions.
- Provide recommendations and where necessary oversight to re-active maintenance work to ensure that all work is carried out as per the work order and or specification and that quality standards are maintained
- Approve proposals for new plant and equipment and provide specifications for the supply and installation in accordance with Barclay’s standards and good engineering practice especially where such standards are not available.
- Provide Specialist Technical knowledge and expertise to Facilities and Project Managers including supervision where necessary of works executed.
- Ensure that assets are controlled, operated and to the necessary operational specifications.
- Provide and undertake the appropriate incident management protocols and procedures in order to mitigate and prevent the client’s business redundancy systems are always in full and correct operations.
- Undertake, provide and maintain the execution of activities that will provide the necessary assurance of asset and building availability.
- Engage with and maintain a cordial relationship with the various clients representatives.
MAIN OUTPUTS
- On time planning and execution of all Planned Maintenance
- Availability and reliability of regional assets and buildings
- Management of breakdowns, planned outages and implementation root cause failure outcomes
- Reporting and management of incidents
- Management and completion of reactive work and requests
- Vacancy, employment equity and people development
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- Matric (Senior Certificate)
- N6 Diploma in Engineering
- Certified Data Centre Professional (CDCP) (Advantageous)
- Code B Driver’s License
- Minimum 5 years’ experience in Electrical or Mechanical engineering
- Minimum 3 years’ experience in Facilities management
- Strong technical background and have good management and leadership skills
- Maintenance engineering
- Physical Asset management
- Maintenance tactics
- Occupational Health and Safety act
- First Line Management
- Finance for non-financial managers
- Microsoft Office (advanced)
- SAP Knowledge
- General Health & Safety knowledge
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MAIN OUTPUTS
- Checking and verifying correctness of requests if they meet the standards as per contractual deliverables/standards.
- Accurate uploading of Proof of delivery on SAP.
- Conduct effective tracking of all PODs with the Regions.
- Accurately follow up with regions for all outstanding and or corrective proof of delivery.
- Ensuring on time, complete and correct PODs and system statuses enabling the correct billing submitted to Client.
- Daily & weekly compiling of reports on PODs standards for all regions.
- Reduction of payment rejections from Client due to inadequate PODs.
- Reconciliation of required litres, actual litres, & delivery costs on all Diesel tickets on SAP.
- Performing QA on tickets.
- Verification of PODs.
- Manage Quality Rejections sent to regions.
- Adhering to client quality guidelines.
- Manage the Actuals vs Quote Correction Report for each region.
- Liaising with regional Commercial Specialist regarding relogs to be done.
- Manage communication channels with Portfolio Managers, Call Centre and CCC’s.
- Loading of missing information on POD’s in iCres
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
- Matric (Senior Certificate)
- Certificate in Administration, Customer Service or technical qualification an advantage
- Valid code 8 SA driver’s license
- 1-3 years relevant experience conducting administrative duties /Technical Background
- Customer Service training and administration
- MS Word, MS Excel & MS Outlook (Intermediate skill level), SAP Knowledge
- IMS (Integrated Management System)
go to method of application »
MAIN OUTPUTS
- Responsible for driving integrated Facilities Management (FM) services and strategy for the Client
- Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA)
- Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Contracts Manager, and in accordance to Client needs
- Conduct daily audits on FM services rendered and ensure that prescribed work quality and standards are sustained
- Ensure timeous sign-off and variance explanations on P&L's
- Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
- Manage back to back SLA agreements with suppliers and contractors
- Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
- Assist in the management of FM projects and provide technical support, where applicable
- Demonstrate and instill effective adherence to processes on infrastructure maintenance
- Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
- Ensure timeous processing of invoices
- Provide monthly reports and feedback on continued compliance to the SLA
- Building strategic relationships both internally and externally
- Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
- Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
- Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
- Responsible for training, coaching, mentoring & development of subordinate employees
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- Matric (Senior Certificate)
- National Diploma/Degree: Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
- Valid SA Driver’s License
- 5yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management
- Facilities Management, CRM, Property Management & Financial Management
- MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)
- SAP knowledge
- Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law
go to method of application »
MAIN OUTPUTS
- Accurately process invoices on the daily basis.
- Retrieve Invoices and update invoice register on a daily basis.
- Reconcile all Creditors accounts on a monthly basis.
- Ensure timeous payments of creditors according to stipulated deadlines.
- Follow up on outstanding invoices timeously.
- Handle queries and conduct own filling thereof.
- Ensure all recons are in time for payment proposal and scanned accurately.
- Populate invoices on server/creditors statement folder.
- Responsible for utility master data changes. E.g. Bank details and ref number.
- Meeting customer’s service expectations as per the SLA
- Ensure data integrity and accurate management of all creditor's accounts
- Keeping abreast with accounting principles, legislation, banking requirements and ensure compliance with company policies & procedures
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
- Matric (Senior Certificate)/Grade 12
- Valid SA Driver’s License – Code 08
- 1-3 years Creditors experience
- Sound knowledge of accounting practice, good planning and organizing skill
- MS Word, MS Excel & MS Outlook (Intermediate skill level) SAP Knowledge
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MAIN OUTPUTS
- Approval of Invoices
- Approval of Recons
- (Internal Queries) Rejection and Recons Assist to Utilities Creditors Clerks
- Follow up on outstanding invoices timeously with Utilities Creditors Clerks.
- Running of Payment Proposal and final Payment
- Ensure all recons are in time for payment proposal and saved accurately.
- Ensure timeous payments of all creditors according to stipulated deadlines.
- Responsible for utility master data changes. E.g. Bank details, Supplier details and ref number.
- Meeting customer’s service expectations as per the SLA
- Ensure data integrity and accurate management of all creditor’s accounts
- Keeping abreast with accounting principles, legislation, banking requirements and ensure compliance with company policies & procedures
- Management of Utilities mailbox
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- Accounting or Finance diploma
- Matric (Senior Certificate)/Grade 12
- 2-4 years Creditors or Senior Creditors experience
- Sound knowledge of accounting practice, good planning and organizing skill
- MS Word, MS Excel & MS Outlook (Intermediate skill level) SAP Knowledge
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MAIN OUTPUTS
- Review of flow through lines (comparing of what is captured, invoice and what is paid)
- Review of all saved/filled supporting documents for payment
- Attend to client queries and update query register
- Compiling of Utilities technical data as per client requirements
- Review of Month end report and check if all supporting documents are there
- Closing of utilities accounts
- Assist Utilities Creditors Clerks upon request
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
- Grade 12
- 1-3 years’ experience as administrator
- Studying towards a formal qualification in Finance
- Sound knowledge of Accounting practices, good planning and organizing skills
- MS Excel, MS Outlook (Intermediate skill level), SAP knowledge
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MAIN OUTPUTS
- Purchase materials, equipment and related services, and general office supplies.
- Order Management:
- Management of P-2-P transactions;
- Exception management;
- Non-catalogue order execution (free text);
- ID of late orders, price & quantity variances
- Ensure overall management of Request For Quote process (e.g. Obtain quotes, Evaluate & Award)
- Manage Purchase Requests - Train on purchasing procedures and assist end users in initiating requisitions. Resolve all purchasing issues between requester and vendors.
- Identification of potential "new" items for coding - Registration of new items on system aligned to contracts
- Identification of commodities and services that should be migrated to contracts
- Managing queries with Accounts Payable - Investigate and resolve supplier payment queries and problems
- Gather data and documents to assist the Master Data Administrator. e.g. B-BBEE certificates
QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE
The Applicant must meet the following requirements:
- National Diploma Supply Chain/Logistics/Purchasing
- CIPS and others would be an advantage
- Matric
- Would be an advantage
- 2-3 Years purchasing experience with an excellent understanding of products/services and the costing thereof.
- General Procurement
- Supply Chain
- Material Management
- Manage Maverick Spend on Service and Commodities
- Excel, Word, PowerPoint, SAP, Internet
- Input purchase order data into financial systems “SAP”.
- A basic understanding is required
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MAIN OUTPUTS
Team Management and Development:
- Lead a proficient technical team, providing mentorship, development, and coordination. Ensure that team members possess the necessary skill sets and qualifications to meet South African regulatory requirements and deliver on the organization's objectives.
- Perform job/PDMS evaluations on each team member at least once in each quarter.
- Recruit, select, and retain talent that builds on diversity as a strength. As required
- Planning of operations and staff according to the complexity of buildings and user demands. Daily
- Ensuring compliance with all applicable statutory requirements, legislation, and site operating procedures. Daily
- Assessment and training of employees to define and address the learning and development gaps. Yearly
- The entrenchment of the RITCH Values within the team. Daily
- Attend meetings. As required
Quality Control and Regulatory Compliance:
- Establish, implement, and maintain rigorous quality control procedures to guarantee that all work adheres to the highest standards. Ensure strict compliance with statutory requirements, closely monitoring and addressing any deviations to maintain regulatory standards.
- Ongoing quality management (internal audits to verify service quality and other contractual obligations, correctness of invoicing according to contract and pricing concept). Daily
- Ensure and document operational know-how and experience on plant and equipment. Daily
- Creation and documentation of job specifications, risk assessments, method statements, and measurable delivery standards. As required
- Creation of transparency of service delivery at each site. Daily
- Disaster recovery concept planning and management. As required
Oversight on the Supervision of 3rd Party Services:
- Oversee and provide overall sign-off on all specialized 3rd party services, contractors, and service providers. Ensure that their work complies with regulatory standards, meets quality expectations, and aligns with safety measures and site operating procedures. As required.
Repairs and Maintenance Management:
- Oversee the management of repair and maintenance activities, facilitating efficient solutions to maintain assets and systems. Minimize downtime, optimize operational efficiency, and create a safe and functional environment for all occupants.
- Creation of work plans, workflows, staffing, and schedules according to the quality management system of the client ISO 9001 and ISO 45001 . As required
- Operations planning and monitoring. Daily
- Maintenance planning and monitoring. Daily
- Development, planning, and implementation of re-commissioning initiatives. As required
- Root cause analysis of failures, reoccurring incidents, etc. As required
- Consulting with the client`s FM team. As required
Asset and System Optimization:
- Identify opportunities to optimize the performance and lifespan of assets and systems. Implement energy-efficient solutions and sustainable practices to improve operational efficiency.
- Develop, implement, and drive a maintenance engineering approach through optimisation and innovation which adds value to the customer through the reduction of costs, higher efficiency levels, and market-leading practices. Daily
- Adjustment of operation and maintenance strategy according to condition of equipment, to meet SLA with the technologies, to meet value preservation rate of the client. As required
- Long-range maintenance planning, and capital replacement planning. As required
- Optimisation of material management, and spare part management. Daily
- Evaluation of equipment status. As required
- Develop proposals for improvement (service, organisation, processes, modification of systems, etc.) As required
- Energy Management, Energy saving proposals. Daily
Documentation and Reporting:
- Maintain meticulous records and documentation of all engineering and technical service activities. Provide detailed and regular reports to the relevant senior management teams and regulatory authorities to ensure transparency and compliance.
- Populate and submit the monthly report.
- Ensure that information requested from any of our customers is submitted by their required date unless otherwise agreed to. As required
Budget Management:
- Contribute to budget planning and management, ensuring that resources are allocated effectively to support maintenance, repair, and engineering activities.
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
- B Technical degree/BSC Engineering Degree (Prefer - Electrical) with good commercial knowledge
- Engineering Degree (BSc., BTech and BEng in Electrical or Mechanical) and passed the Law (Occupational Health and Safety Act and Regulations) exam
- GCC - Government Certificate of Competency (Prefer - Factories) will be an added advantage
- Will be appointed as legally as a GMR2.1 (Category C and D) Competent Person in terms of the General Machinery Regulations in terms of the General Machinery Regulations
- Grade 12
- 08
- At least 10 years experience working with similar systems.
- Appropriate competence for the role.
- Proven staff management skills.
- Ability to deliver precise and concise reports.
- Good knowledge of monitoring and operating equipment in a production environment.
- Electrical and mechanical engineering training and exposure including RCA, FMECA, RCM, etc.
- Working in FM environment including the understanding of the day to operational solution and requirements.
- MS Office
- SAP
- In-depth OHSA and Environmental Management Knowledge
- General Machine Regulations training and exposure.
- Performing risk assessments and method statements
- First Aid Training
Method of Application
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