New Jobs at Hollywoodbets

• We have an amazing opportunity for x2 Team Leaders to be based in Bellville and Vasco, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• This position would be responsible to manage the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 12 months experience within the Retail, Gambling or Betting industry.

A Bonus To Have:

• Valid driver’s license
• Diploma/ Degree/ NQF 4 Learnership
• 1-2 Years leadership experience

What You’ll Do For The Brand:
Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims: Ensure the ticket number is received from the Helpline when processing the claim, Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management
• Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Offline).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

go to method of application »

• We have an amazing opportunity for an HR Assistant to be based in Mpumalanga. Do you think you have what it takes to be our newest Purple Star?
• The Human Resources Assistant will be responsible for processing administration; scheduling appointments; conducting orientation; maintaining records and information. The successful candidate will be assisting with day to day operation of the Human Resource function and duties.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Labour Legislation (EE Act, BCEA, Labour Relations)

A bonus to have:

• 2-3 Years experience in Report writing
• Diploma/Degree qualification/ studying towards
• Valid driver’s license

What You’ll Do For The Brand:

Recruitment and Selection

• Source and shortlist applicants on selected vacancies.
• Scheduling interviews for HRC and management.
• Ensuring all required documents are received from the applicants timeously.
• Conducting pre-employment checks and references on selected candidates.
• Ensuring that all new employee details and documents are accurately submitted to Payroll before cut-off date of each month.

On Boarding

• Liaise with the Area Manager and Training Facilitators on training dates.
• New team member’s induction by providing orientation information packs, reviewing company policies, gathering payroll information; explaining and obtaining signatures for all benefit funds.

Terminations

• Ensure relevant parties are timeously informed of terminations.
• Consolidate weekly termination updates

Industrial Relations

• Assist with the tracking of IR actions
• Ensure signed warnings are uploaded on the system timeously

Maintenance of HRIS / ESS

• Transactional administrative functions entail filing, data capturing, updated record keeping and regular team member file audits.

Adhoc responsibilities

• Adhoc reporting as required
• Adhoc duties when necessary

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team

What You’ll Bring To The Team:

• Ability to pay attention to detail
• Approach one’s own work with dedication and a high sense of responsibility
• Ability to solve problems in a timely and effective manner
• Strong business acumen skills

go to method of application »

• We have an amazing opportunity for a Betting Clerk to be based in Malmesbury, Western Cape . Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay-outs, customer service and compliance

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

Your Bring:

• 1 – 2 years’ experience in the gaming industry

What You’ll Do for The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.  

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line) 

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

What You’ll Bring To The Team:

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Good understanding of betting procedures
• Good problem-solving skills
• Good understanding of different betting types
• Great customer service skills

go to method of application »

• We have an amazing opportunity for a Betting Clerk to be based in Malmesbury, Western Cape . Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay-outs, customer service and compliance

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

Your Bring:

• 1 – 2 years’ experience in the gaming industry

What You’ll Do for The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.  

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line) 

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

What You’ll Bring To The Team:

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Good understanding of betting procedures
• Good problem-solving skills
• Good understanding of different betting types
• Great customer service skills

go to method of application »

• We have an amazing opportunity for a Betting Clerk to be based in Malmesbury, Western Cape . Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing pay-outs, customer service and compliance

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

Your Bring:

• 1 – 2 years’ experience in the gaming industry

What You’ll Do for The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.  

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line) 

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

What You’ll Bring To The Team:

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Good understanding of betting procedures
• Good problem-solving skills
• Good understanding of different betting types
• Great customer service skills

go to method of application »

• This position would be responsible for maintaining cleanliness and hygiene at the Branch and ensures the building is in a clean and orderly condition at all times.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Housekeeping experience

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Toilets are to be cleaned
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clear and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch
• Manager as and when required.
• Declares breakages to the Branch Manager
• The cleaning of branch aircon filters weekly
• Ensure that the all tables & chairs in the Gaming areas are maintained – seat covers are monitored and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

go to method of application »

• This position would be responsible for maintaining cleanliness and hygiene at the Branch and ensures the building is in a clean and orderly condition at all times.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Housekeeping experience

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Toilets are to be cleaned
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clear and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch
• Manager as and when required.
• Declares breakages to the Branch Manager
• The cleaning of branch aircon filters weekly
• Ensure that the all tables & chairs in the Gaming areas are maintained – seat covers are monitored and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

go to method of application »

• This position would be responsible for maintaining cleanliness and hygiene at the Branch and ensures the building is in a clean and orderly condition at all times.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Housekeeping experience

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Cleaner attired in Hollywood Uniform as per prescribed rules and regulations. Personal hygiene maintained at all times.
• Ensures work areas are clean and tidy prior to opening, during service and at closing times (this includes the inside and outside of the Branch, as well as the car Park area)
• Floors are swept and mopped, scrubbed and/or vacuumed. Walls are cleaned. Refuse is gathered and disposed of. Bins are to be emptied, washed or sanitized and replaced with refuse bags.
• Toilets are to be cleaned
• Tables and counters, chairs, TV screens, furniture, lights and machines and/or equipment is clear and wiped prior to team members commencing work.
• Ensures that service areas are neat and tidy during peak periods and quiet periods.
• Appropriate use of cleaning chemicals and cleaning detergents.
• Requests cleaning fluids and/or worn cleaning equipment e.g. mops/brooms/dusters from Branch
• Manager as and when required.
• Declares breakages to the Branch Manager
• The cleaning of branch aircon filters weekly
• Ensure that the all tables & chairs in the Gaming areas are maintained – seat covers are monitored and request replacements as needed. Table legs are adjusted to avoid wobbling, table tops and edges should be reported if refurbishing is required.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

go to method of application »

• The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Matric
• Prior work experience as a promoter or similar
• Excellent Customer Service Skills.

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to
• Ensure appropriate management, safekeeping, and maintenance of all mobile
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent Listening skills
• Must be result driven
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
• Strong system and sales knowledge

go to method of application »

• The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Matric
• Prior work experience as a promoter or similar
• Excellent Customer Service Skills.

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to
• Ensure appropriate management, safekeeping, and maintenance of all mobile
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent Listening skills
• Must be result driven
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
• Strong system and sales knowledge

go to method of application »

• The successful candidate will be responsible for Implement regional revenue-generating strategies and ensure efficient management to grow customer base and regional revenue. The District Sales Manager will manage regional reporting and operations.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 2 years’ Management experience
• Valid driver’s license
• Computer literate (MS Word, Excel, PowerPoint, MS Outlook)

A bonus to have:

• Project management
• Diploma/ Degree

What You’ll Do For The Brand:

• Ensure regional/district targets for mobile betting are met.
• Ensure growth through identifying new business opportunities.
• Work closely with the National and Regional Marketing departments to ensure marketing/branding activities are planned and executed effectively and professional
• Conduct frequent (monthly/quarterly) market trend research and analysis (SWOT) to influence strategy and competitor analysis
• Managing internal and external stakeholder relations
• Responsible for staff management of the mobile department, setting direction/targets, conducting performance reviews, and conducting the day-to-day people management functions such as salaries, overtime, shortages, HR and IR functions, etc.
• Manage efficiencies in the mobile department and enhance department workflow processes
• Management of operational costs including but not limited to booster teams
• Fleet Management, ensuring all team members follow the policy and procedure on vehicles
• Support the implementation of CSI/ESD projects as a strategy
• Submit Daily Reports
• Ad hoc duties

What You’ll Bring To The Team:

• Ability to stay attuned to the needs of the market and developments
• Ability to lead and develop a team
• Financial and project management skills
• Approaches own work with dedication and high sense of responsibility
• Ability to identify problems and find solutions in a timely manner
• Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
• Demonstrates a good understanding of betting procedures.
• Understand the different betting types
• Strong computer skills

go to method of application »

Job Description

• The Star Factory has an exciting opportunity for a Graphic Designer to join our team.
• The Graphic Designer will be responsible for assisting the Creative Lead and create visual concepts and planning, using computer software, to communicate ideas that inspire, inform, or captivate learners. Develop the overall layout and production design for learning materials, brochures and publications, corporate reports and other training initiatives internally and externally.

Minimum Requirements:

• Graphic design skills
• Experience with desktop publishing tools
• Layout skills
• After effects skills

Advantageous:

• Bachelor’s degree is Graphic Design

Responsibilities:

• General design work including conceptual design and planning
• Determine the message the design should portray and work closely with the instructional designers and other training team members.
• Create images in line with the training strategy and Star Factory brand strategy.
• Display a range of creative design techniques to materialise the concept and design required
• Achieving deadlines and working as quick and efficiently as possible.
• Providing insight to adverts on the website and social media pages.
• Obtain approval of concept by submitting rough layout for approval.
• Anticipate the type of design required based on past experience and feedback.

Knowledge, Skills and Competencies:

• Demonstrate excellent analytical skills with the ability analyse designs and ensure the desired message is conveyed
• Demonstrates sound artistic & creative skills with the ability to create interesting and appealing designs
• Demonstrate high energy, enthusiasm and motivation in execution of work.
• Ability to use specialized graphic design software to prepare designs
• Strong sense of accountability, dedication, and high sense of responsibility.

go to method of application »

• We have an amazing opportunity for a Scullery at Bunny Bar,Retail Centre. Do you think you have what it takes to be our newest Purple Star?
• The successful incumbent will be responsible for maintaining cleanliness and orderliness in the kitchen area of a restaurant or food business. Clean dishes, kitchen, food preparation equipment, or utensils.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Housekeeping/Scullery experience.

What You’ll Do For The Brand:

• Responsible for maintaining cleanliness and orderliness in the kitchen environment.
• Responsible for placing clean dishes, utensils, or cooking equipment in storage areas.
• Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
• Wipes worktables, walls, refrigerators, and meat blocks, defrosts freezers and cleans cold rooms.
• Responsible for sweeping and scrubbing floors.
• Ensure garbage cans are cleaned with water or steam.
• Responsible for segregating and removal of trash and garbage to be placed in designated containers.

What You’ll Bring To The Team:

• Good communication and interpersonal skills.
• Excellent customer service skills.
• Demonstrates a high level of integrity, trustworthiness, and reliability.
• Must have a strong sense of accountability.

go to method of application »

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for an Area Manager Mobile to be based in Newcastle, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for implementing regional mobile betting strategies and ensure efficient department management in order to grow the customer base and increase mobile betting revenue. Manage mobile department operations and reporting.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 12 months’ management experience
• Valid driver’s license

A bonus to have:

• Project management
• Diploma/ Degree

What You’ll Do For The Brand:

• Regular visits to sites to ensure mobile branding is visible and in good condition and discuss sales
• Identification of new outlets for top up voucher distribution
• Monitor the condition of all branded outlets, taxis, billboards, walls and other marketing collateral
• Identify strategic areas for mobile activations
• Ensure that Booster vehicles are clean, branding is in good condition and that vehicle inspections are conducted weekly, and that vehicles are serviced
• Control and manage company assets in the area such as vehicles, gazebos, speakers, branding etc.
• Work closely with the marketing team to roll out regional campaigns at sites from start to end
• Identify and create area marketing strategies to grow mobile footprint and acquire new customers
• Management accountability for stock which includes stock orders, daily stock counts and reports thereof
• Management of team salaries and time and attendance, ensuring it corresponds with OPUS
• Responsible for team management, setting direction/targets, conducting performance reviews and conducting the day-to-day people management functions such as salaries, overtime, shortages, IR functions, Poor Performance Management and Development of Team Members
• Ensure that all Team Leaders and Mobile Promoters receive full training before commencement of duties
• Weekly completion of Moodle, bet strike and Voice Note Training and Trainers on Wheels
• Daily Reports
• Any other related duties that might be required

What You’ll Bring To The Team:

• Ability to stay attuned to the needs of the market and developments
• Ability to lead and develop a team
• Project management skills
• Approaches own work with dedication and high sense of responsibility
• Ability to identify problems and find solutions in a timely manner
• Ability to forecast sales revenues in line with business objectives
• Understands TUV (top-up voucher) distribution, the functionality of TUV, and related processes
• Understanding of the operating systems and software platforms
• Demonstrates a good understanding of betting procedures
• Understand the different betting types

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• We have an amazing opportunity for a Team Leader to be based in Stellenbosch, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 12 months experience within the Retail, Gaming or Betting industry

A bonus to have:

• 1-2 Years leadership experience
• Valid driver’s license
• Diploma/ Degree/ NQF 4 Learnership

What You’ll Do For The Brand:

Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratching’s which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims;
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Dedication and high sense of responsibility to one’s own work
• Accurately checking processes and tasks
• Manage and oversee branch sales and expenditure within delegation
• Solve problems and issues in a timely and effective manner
• Gives high priority to guest complaints
• Demonstrate a good understanding of betting procedures
• Understand the different betting types
• People management skills
• Strong business acumen skills