New Jobs at PEP

PURPOSE OF THE JOB 

• As the E-Commerce Lead, you will drive the execution and continuous improvement of PEP’s online selling strategy. Your focus will be on achieving sales and profit targets through seamless online store operations and exceptional customer experience. This includes optimizing processes, leveraging technology, and building strong, collaborative relationships across the value chain. You will also manage key third-party partnerships, ensuring all service-level agreements are met and commercial relationships are aligned with business objectives.

KEY RESPONSIBILITIES 

Strategy

• Lead the development and execution of PEP’s online commerce growth strategy.
• Drive cross-functional initiatives across IT, Marketing, Supply Chain, Merchandise, Operations, and Finance.
• Collaborate on digital marketing, customer relations, and logistics to deliver seamless customer experiences.
• Create a long-term strategic roadmap for process improvement and innovation.

Profitability

• Achieve and exceed revenue, margin, cost, and budget targets with site traffic conversion plans.
• Present business insights and performance improvements to internal and external stakeholders.
• Continuously assess and enhance operational efficiency.

Customer Data

• Use analytics to understand and influence customer behavior, improving conversion and reducing bounce rates.
• Work with Marketing to grow the online customer base and improve retention.
• Enhance and evolve all digital sales channels for optimal customer experience.

Technology

• Oversee third-party web development and tech providers to meet SLA commitments.
• Negotiate contracts and integrate technical solutions with business operations.
• Identify new technology trends and customer engagement opportunities.

Merchandise and Planning

• Collaborate with the merchandise team on seasonal planning, forecasting, and inventory alignment.
• Develop exclusive online product strategies and endless aisle opportunities.
• Ensure product visibility, timely uploads, and campaign execution aligned to the trading calendar.

Management

• Build and lead a high-performing cross-functional e-commerce team.
• Drive digital transformation initiatives in alignment with business goals.

Requirements

ROLE  REQUIREMENTS 

• Bachelor’s degree, preferably in commerce, marketing, or business science
• 3 to 5 years of experience in a similar role
• People & Leadership:
• Strong communicator with excellent interpersonal and team management skills.
• Proven ability to influence at all levels and drive collaboration across departments.
• Resilient, results-driven, and proactive problem solver.
• Commercial Acumen:
• Strong financial insight with a solid understanding of budgeting and performance metrics.
• Skilled in turning data insights into strategic initiatives.
• Ability to lead business growth in a fast-changing digital retail landscape.

Technical Skills:

• Advanced level in latest MS Office application - with a specific focus on Excel and Powerpoint. Google suite. Tech savvy.
• Competencies: Performing under pressure, Presenting, Structuring, Organisational sensitivity, Persuasiveness, Drive, Initiative, Helicopter view

go to method of application »

Description
PURPOSE OF THE JOB: 

• To effectively manage and increase the PAXI customer base and products and manage key stakeholder relationships to ensure sustained product and portfolio growth. As a Business Manager you will also need to ensure that projects within your portfolio are successfully implemented within scope, time and cost parameters.

KEY RESPONSIBILITIES

• Identify and pursue new business opportunities by developing strategic proposals to onboard high-value partners and merchants.
• Drive revenue growth by managing financial performance against budgeted targets and proactively addressing shortfalls.
• Lead commercial negotiations with suppliers and merchants to secure competitive deals
• Engage with PEPKOR legal with regard to new and existing contracts 
• Ongoing project management of allocated portfolio within agreed timelines and through engagement with stakeholders 
• Ensure that regular meetings are held and relationships are managed with all internal and external stakeholders 
• Ensure all administrative work are completed within expected timelines 
• New Merchant contracts are negotiated and confirmed on an ongoing basis 
• Continuous improvement/ growth on portfolio

Requirements

JOB INCUMBENT REQUIREMENTS

• Relevant tertiary qualification (e.g. B.com degree) 
• 3-5 years of related work experience (Retail, Fintech or Courier services will be an advantage) 
• Excellent negotiation skills
• Project management will be an advantage 
• Product management (financials/ business cases, project analysis) 
• Computer literacy (MS Office or G-suite) specifically Excel or Google sheets 
• Numerical aptitude 
• Willingness to travel 
• Valid driver's license 
• Competencies required: Devotion to quality; Negotiating; Performing under pressure; Planning; Cooperation; Listening skills; Commercial Drive; Innovation  

go to method of application »

Description
PURPOSE OF POSITION:

• Leading a store team to meet business KPIs including driving sales, cost control,  mitigating risks and stock loss, administration and ensuring world class store standards. 

RESPONSIBILITIES:

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

Requirements

JOB REQUIREMENTS:

• Grade 12 
• Proficient in English. 
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED:

• A passion for retail is essential to deliver a world-class customer experience. 
• Demonstrate integrity and willingness to go the extra mile. 
• Strong interpersonal, communication and leadership skills 
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment. 
• Willing to work retail hours.

Closing Date:

• Tuesday, 27 May 2025.

go to method of application »

Description
PURPOSE OF POSITION:

• Leading a store team to meet business KPIs including driving sales, cost control,  mitigating risks and stock loss, administration and ensuring world class store standards. 

RESPONSIBILITIES:

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

Requirements

JOB REQUIREMENTS:

• Grade 12 
• Proficient in English. 
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED:

• A passion for retail is essential to deliver a world-class customer experience. 
• Demonstrate integrity and willingness to go the extra mile. 
• Strong interpersonal, communication and leadership skills 
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment. 
• Willing to work retail hours.

Closing Date:

• Tuesday, 27 May 2025.