New Jobs at Salesworx Recruitment (Pty) Ltd

PURPOSE:

• As part of the supply chain team, the main responsibility of the Supply Chain Specialist is to support the supply chain process and to secure the product availability.

The main responsibilities of the Supply Chain Specialist.

• Inventory optimization in accordance to business strategy
• Ensure that appropriate supplies and stock levels are maintained to meet customer service levels, both within cost restrains and consistent with the distribution centre and suppliers’ lead time.
• Build relationship with Standard Operating Procedure team/Sales/Marketing/3PL / warehouse in order to assure the availability of the finished products for distribution towards the customers.
• Collaborate with the Customer Service department and Sales department regarding customer needs and supply availability.
• Collaborate with demand planner and commercial team to identify, analyse and report potential supply and inventory issues, and to tackle them pro-actively.
• Optimize the inventory level in conformity to the market needs and pro-actively analyse and give signal about stock replenishment needs and stock transfers across warehouses and across South Africa locations whilst meeting the agreed KPI’s and minimize potential write off’s.
• Liaise with 3PL to ensure transactions are fulfilled within agreed SLA, identify gaps, RCA, corrective actions.
• Liaise with 3PL and share analytical reports as per the business needs.

Supply optimisation:

• Collaborate with demand planner to optimize supply.
• Prepare and facilitate supply review meetings in coordination with demand planner 
• Measure, monitor and report KPI’s, based on root cause analysis and counter measure proposals. 
• Display ownership and accountability.
• Communicate and report in an effective way towards internal and external stakeholders

Drive continuous improvements:

• Actively contribute to the preparation and testing of special projects related to continuous improvement
• Identify areas for improvement and design new processes and methods to enhance the performance of the department
• All these tasks are to be performed according to given instructions and procedures and safety regulations.
• This job description is not limited, the jobholder must follow all reasonable instructions given by his/her superiors.

Requirements

• Bachelor degree or Master’s degree in Logistics, Warehousing or Inventory Management.
• Working experience minimum of 5 years.
• Previous experience in supply chain management, in planning systems, in logistics activities is a prerequisite.
• Familiar with Microsoft Office in general, SAP is a must and be willing to work with these and other software packages.
• Taking ownership and have an action-oriented mindset.
• Very good analytical skills.
• Team player, able to work independently regarding the job context.
• Decision maker.
• Flexible.
• Stress tolerant.
• Excellent communicator and presenter, able to convince stakeholders.
• Be a role model for and transfer knowledge to other team members.
• Very good working knowledge of English (written and spoken).

go to method of application »

PURPOSE:

• You will be reporting into EMEA as part of the supply chain team, the main responsibility of the Supply Chain Manager is to create an excellent relationship with customers, to lead and continuously improving the inventory planning, 3PL warehousing, 3PL transport, customer service process flows across South Africa

RESPONSIBILITIES:

Customer Service Excellence:

• Provide direction to and lead the customer service department to ensure smooth service to the customer in line with the direction of the EMEA Customer Service Manager.
• Plan and organize the local team.
• Coach and work on the development of our associates to ensure their competences, skills and know-how are used and developed to the best advantage and to work as a well-functioning team.
• Ensure an active role in the sales follow-up and take necessary actions to secure the best sales result.
• Steer the business with KPI’s to improve service level.
• Ensure the correct order management of tenders led by the Sales team based on the instructions received from local Business Units, to conduct and apply the BU pricing policy in compliance and in regards of the tender procedures where applicable.

Supply Optimization:

• Lead collaboration with Demand Planning contact and the local sales team management in order to safeguard inventory target settings to meet customer service levels while minimizing potential write off, both within cost restraints and consistent with EDC and suppliers' lead time.
• Lead the review of local stock levels on a regular basis, ensure that KPI’s are met and report all deviations that have financial impact to management.
• Ensure visibility to areas of risk as well as risk mitigation alternatives (supply, logistics) are communicated and employed.
• Oversee 3PL warehouse and transport:
• Perform business review meeting with 3PL based on defined KPI’s and monitor their adherence to agreed Service Level Agreement
• Collaborate with the transport team to set up the transport strategy taking into account the business requirements and cost-effective flow of materials.
• Monitor closely all assigned shipments and pro-actively mitigate or remove any delays and risk on country level.
• Monitor network shipping costs as a percentage of freight value, targeting continuous improvement in collaboration with involved stakeholders.

Internal Alignment:

• Close cooperation and collaboration with the MEA Customer Service and Tender Office Manager to define the future direction and strategy of the South African customer service and supply chain team
• Regularly report to superior manager about key issues, projects, budget, team status and performance, challenges and opportunities.
• To be part of the affiliate’s management meeting to be fully aligned with the affiliates’ direction where applicable.
• Collaborate with regional Business Units, Sales and Operations Planning team, Finance, Warehouses, Legal as well as Regional Management
• Report promptly according to company directives and SOX
• Responsible for ensuring compliance with quality and SOX controls for his/her sector in line with company directives.

 General

• Define and lead Supply Chain continuous improvement initiatives.
• Demonstrate strong leadership skills and change management competences.
• Assume all other responsibilities and authorities this function may require regarding new opportunities.
• All these tasks are to be performed according to procedures with respect of legal, good distribution practice and safety regulations.

Requirements

• Master's degree in Supply Chain, Logistics or Inventory Management,
• Working experience min. 5 years;
• Have extensive knowledge of best-in-class customer service practices,
• Demonstrating an extended experience in Supply Chain Management, Logistic Management, and customer service.
• Previous people management (at least 3 years) and ability to manage change while maintaining individual and team motivation is necessary
• Familiar with Microsoft Office in general, (SAP is a must) and willing to work with these and other software platforms.
• Customer focused
• Result oriented, experience with optimizing processes and lean techniques
• Good working knowledge of English (written and spoken).
• Excellent communicator and presenter, able to convince stakeholders
• Willing to travel occasionally (4 times a year on average but might vary as per the business requirements).