New Jobs at Tracker Connect (Pty) Ltd

Introduction

• This learnership is designed for candidates who wish to develop their business administration skills while gaining practical workplace experience. The programme aligns with the Further Education and Training Certificate: Business Administration Services (SAQA ID 61595) and provides a structured learning pathway to equip learners with administrative and business-related competencies. 25 Learners will be placed in the following departments: • Customer Engagement • Acquisitions & Scheduling

Job description
As part of the learnership, participants will engage in both theoretical learning and practical workplace activities, which may include but are not limited to:

• Performing general administrative tasks such as filing, record-keeping, and data capturing.
• Required to attend theoretical sessions 1 day a week for the duration of the learnership or as when required
• Assisting with document preparation, including reports, presentations, and spreadsheets.
• Managing communication via emails, telephone calls, and in-person interactions.
• Providing customer service and support to internal and external stakeholders
• The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients according to the relevant SOP and company standards.
• Contribute towards maintaining a departmental Abandonment Rate and Service Level according to the company standards.
• Accurate capturing of data and updating of client information while speaking with the client.
• Ensure that Customer Service standards are maintained in a highly pressurized environment.
• Follow up on client’s outstanding queries.
• Accurate record keeping of statistics as per stipulated guidelines.
• Effective utilization of the post call service rating system
• Ability to interpret the financial system and assist clients with basic financial and legal queries.
• Contribute to effective retentions of customers through excellent query resolution. Show tolerance and patience in understanding customer complaints, and ability to positively turnaround the call.
• Post installation testing and unit related investigations. First line technical support for Tracker units.
• Adherence to schedules as determined on the Telephony system.
• Ensuring that electronic communication received within the Customer Service Division is handled efficiently in line with SLA’s and standards.
• Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service within the Customer Service division.

Minimum requirements

• South African citizen with a valid ID, aged 18-35 with no criminal record
• Matric with level 4/D symbol in English language and Level 3/E symbol in Mathematics or Maths Literacy.
• Currently unemployed and not studying
• Basic computer literacy (MS Office – Word, Excel, PowerPoint, and Outlook).
• Good communication skills (verbal and written).
• Ability to work in a structured and professional environment.
• A positive attitude, willingness to learn, and strong work ethic
• A passion for customer service and a professional attitude at all times.
• The ability to cope with a constant changing and pressurised environment.
• The ability to work in an environment where multi-skilling is required.
• The incumbent should have excellent interpersonal skills and the ability to pay attention to details.

Deadline:19th August,2025

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Introduction

• An ideal candidate for the Business Development Manager role is a proactive, results-driven professional with strong hunting sales acumen and negotiation skills, particularly in the enterprise B2B sector. They excel at identifying and pursuing new business opportunities, developing a robust pipeline through cold calling, networking, and lead generation to secure sales meetings. With excellent communication and presentation skills, they can effectively demonstrate products and tailor solutions to meet client needs while negotiating contracts to maximise profitability and ensuring a seamless onboarding process. This self-motivated, customer-centric individual thrives in both independent and team settings, adapting well to a fast-paced sales environment. Their strong networking and relationship-building abilities help foster lasting client connections, while their resilience and focus on results drive business success. They maintain accurate sales records, regularly update CRM systems, and prepare detailed sales reports, tracking performance metrics and adjusting strategies as necessary while contributing valuable insights on industry trends and competition to enhance overall business development.

Job description
New Business Sales Acquisition 

• Identify and pursue new business opportunities within the enterprise B2B sector.
• Develop and maintain a pipeline of prospective clients.
• Conduct cold calling, networking, and lead generation to secure sales meetings.
• Present and demonstrate products/services to potential clients.
• Customize sales solutions to meet client needs and close deals.
• Negotiate contracts and agreements to maximize profitability.
• Ensure a seamless onboarding process for new clients.

Client Relationship Management 

• Build and maintain strong relationships with new clients.
• Provide exceptional after-sales support and ensure client satisfaction with all new customers.
• Develop strategic account plans to drive long-term business growth.
• Identify upselling and cross-selling opportunities within existing new accounts that were signed up.
• Act as the primary point of contact for key clients.

Reporting and Sales Performance Tracking 

• Maintain accurate sales records and update CRM systems regularly.
• Prepare weekly and monthly sales reports for management.
• Track key performance metrics, including revenue targets and client acquisition rates.
• Analyse sales trends and adjust strategies accordingly.

Industry and Market Research 

• Stay informed about industry trends, market changes, and competitor activity.
• Attend industry events, networking functions, and trade shows.
• Provide feedback to marketing and product development teams on client needs.
• Contribute to the overall business development strategy.

Minimum requirements
Qualifications:

• Degree or Diploma in Marketing, or Business (required)

Training & Certifications:

• Sales and product training
• CRM software proficiency (preferred)
• Negotiation and persuasion training

Experience:

• 10 - 15 years’ experience in B2B sales, preferably in enterprise solutions
• Proven track record of meeting or exceeding sales targets
• Strong knowledge of sales strategies and techniques
• Experience using CRM tools for sales tracking

Deadline:19th August,2025

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Introduction

• Tracker’s Sales Department in Welkom requires a consultant to promote TRACKER to the Motor Dealer Industry and to meet sales targets. The objective is to provide a high level of visibility and support to increase installation volumes from this distribution channel. TRACKER requires a self-starter with an outgoing personality who can communicate confidently on all levels. The position will be Welkom based. As this position involves travelling, a valid Driver’s Licence is essential.

Job description
Key roles and responsibilities:

• Secure new business from Dealerships.
• Facilitate growth of installations at Service Centres.
• Provide policy/product information / training.
• Follow up service on existing and prospective clients.
• Client presentations.
• Area and market penetration.
• Query and account resolution.
• Achieve sales and operational targets set by management.
• Provide client service to both existing and prospective clients.
• Administration of sales contracts.
• Complete weekly activity reports.
• Attend to point of sale material at Dealership and Service Centres.
• Maintain set call rate.
• Achieve sales targets regarding assigned projects.
• Monthly stock takes at Service Centres.
• Demo account conversion and administration.
• Maintenance of Dealer File.
• Attend to necessary administration.
• Attend occasional after hour functions.

Minimum requirements

Qualifications and experience required: 

• Matric and a minimum of 3-year Sales/Marketer experience in the Motor Trade, or 5 years overall sales experience.
• Proficiency in MS-Office.
• Excellent presentation skills.
• Valid Driver’s License.
• Excellent communication and organizational skills.

Deadline:22nd August,2025