New Jobs Vacant at DSV

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Planning and dispatching of loads, including allocating Drivers to relevant routes
• Vehicle and load tracking
• Managing the POD processing as well as Driver debriefing
• Monitoring fuel and Driver overtime costs as well as ensuring vehicles are maintained and serviced
• Ensuring Client's needs and expectations are consistently met within scope of the SLA
• Client Interaction and issue resolution to ensure Client Satisfaction
• Delivering on Client and internal requirements
• Coaching and mentoring of team to achieve Client objectives

QUALIFICATIONS  

• Logistics Warehouse Management or equivelant (advantage)

COMPUTER SKILLS 

• Intermediate MS Excel
• Transport Tracking systems exposure

EDUCATION AND/OR EXPERIENCE

• At least 3 years logistics experience, specifically focussed on Road Transportation and dealing with Superlink Linehauls and Milkruns
• Prior Team Leader experience
• Experience in planning and allocation of loads as well as followups and tracking
• Experience in capturing POD's and debriefing of Drivers
• Experience in monitoring costs and overtime
• Experience in Driver and Vehicle management
• Excellent communication and relationship building skills
• Ability to work under pressure and multi tasking
• Coaching and mentoring skills

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Minimum Requirements

• Grade 12
• Tertiary qualification in Logistics, Supply Chain, Industrial Engineering an advantage.
• Experience in planning, warehouse and transport industry.
• Knowledge in WMS and TMS software/apps
• Highly proficient in Excel and PowerPoint for data management and reporting

Job Related Requirements

• Experience in expediting, planning, scheduling & balancing of workload 
• Experience in a warehousing environment 
• Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources 
• Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring. 
• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads. 
• Good interpersonal skills for client account management. 
• Very good analytical and -problem solving skills, and ability to think logically. 
• Be able to lead and manage a team 
• Comfortable presenting & communicating to all levels of management 

Added Advantages for this role

• Warehouse experience & understanding 
• Expediting, Planning & Scheduling experience 
• Experience in healthcare and retail environment

Main purpose of the role

• This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met.

Duties and Responsibilities

• Understand the customer’s business 
• Understand the customer’s customer requirements 
• Develop a strong, trusting relationship with clients 
• Deep understanding of contractual SLAs & KPIs 
• Adherence to HSE compliance and responsibilities 
• Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements. 
• Query management 
• Complete daily system checks to ensure all orders are planned and executed as per customer KPI’s Logistics Coordinator: 
• Monitor the load plan and execution thereof to identify risks and deviation to ensure communication and necessary action is taken timeously (picking, loading and delivery slots). 
• Review and analyse load plan performance with the objective of improving operations -and FMS SLA’s.
• Monitoring and reporting of warehouse and transport SLA's. 
• Measure and report on time delivery and turnaround time. 
• Update bookings/re-bookings in relevant systems. 
• Be actively involved in support change initiatives. 
• Job rotation amongst team members to create flexibility and personal growth. 
• Consistently reviewing data to identify areas of improvement to further improve the output of the operation, load plan and deliverables within the team. 
• Accurate booking & re-booking requests. 
• Order consolidation. 
• Query management and escalation. 
• Reverse logistics (back door returns & upliftments) monitoring and planning.

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DUTIES & RESPONSIBILITIES:

Change Implementation and Project Management

• Overseeing New client take-on’s (scoping project, stock transfer & Go Live stabilization) and client exits
• Initiates the business implementation plan, including all activities that business needs to prepare for new technical components and technologies
• Tracks and reports on projects & implementations against financial, productivity and client specific KPI’s to ensure progress & successful completion
• Assisting key functional areas (Operations) to convert strategic goals into tangible projects
• Management and overseeing of Key Strategic projects such as facility consolidation, construction etc

Change Implementation and Project Management

• Lead sustainability initiatives for the BU aligned with the global targets

Continuous Business Improvement

• Manage and execute on the internal audit process for the operations departments
• Driving CPI’s that stem from audit findings, creating action plans, corrective and/or preventative actions within allocated timeframes and reporting of results/outcomes timeously
• Analysis and recommendations: Data (analysis, comparison, sense checking),  Processes (supporting business objectives, complete, accurate, relevant, error proofed, common exceptions covered, measurable), Facilities (best practices, flow, flexibility, compliance)
• Continuous reviewing, analysis and refining of current processes
• Business cases / feasibility studies: Develop as required depending on financial investment required and risk profile. Tools and aspects to consider include ROI calculations, quantified value, opportunity for productivity improvements and future growth / revenue potential;

Leadership

• Leading the Engineering, Pricing and Project Management team
• Motivate, coach and mentor staff to ensure maximum productivity and development of staff to their full potential
• Provide leadership and direction in line with the organizational goals
• Directly support, selection and recruitment, training and development, performance management, and leadership aligned to DSV culture of people values
• Part of the Executive Committee and has such fulfils an overall Leadership role and responsibility

Stakeholder Management

• Build strong, collaborative and value-adding relationships with all relevant stakeholders
• Fulfilling the role of Executive Sponsor – Effectively engaging with clients, reviewing strategic initiatives & client escalation point
• Client & Vendor engagement
• Ensure that the incumbent and the team have a clear understanding of the internal stakeholder needs i.e. successful collaboration with Operations team & other internal stakeholders is critical
• Member of the Pricing committee, IT committee and Engineering/Innovation Council

JOB-RELATED REQUIREMENTS:

• Minimum of 7 years’ experience in Engineering / Project Management.
• At least 3 years experience at a Senior Management level
• At least 3 years experience managing a team
• Degree in Engineering (Preferably Industrial Engineering), BSc. or Project Management
• Certificate in Change Management would be an advantage
• Experience with working on Sustainibility initiatives an advantage
• Pharmaceutical industry experience a distinct advantage – 1-2 years
• Business Acumen & change management experience
• Experience in the Logistics / Supply Chain industry is a definite advantage
• Knowledge on ERP / warehouse management systems
• Knowledge of continuous improvement processes, Lean or Six Sigma technologies
• Financial acumen: Proven experience in budgeting & managing actual versus budget, including CAPEX, OPEX and P&L’s
• Own transport and ability to travel nationally and internationally as and when required
• Ability to work under pressure
• Highly organized, deadline driven and outcomes oriented

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Minimum Requirements

• Grade 12
• B.Eng Industrial Engineering Degree Or similar NQF level 7 or higher Essential
• Advanced MS Excel 
• MS Visio 
• MS Project 
• Data Analytics Experience 
• AutoCad drawing and measurements 
• Power BI (Beneficial) 
• Minitab (Beneficial)

Job Related Requirements

• Minimum 8 - 15 years experience; 
• Unendorsed license and own transport; 
• Ability to travel around in SA as well as globally if required 
• Must have general experience in the logistics industry 
• Must have experience in Lean / CIP methodology Introduction to Change Management 
• Industrial Engineering Experience in logistics environment: > 5 years; 
• Advanced Excel: > 3 years experience; 
• Intermediate Autocad skills >1 years experience; 
• Detail oriented; 
• High work rate and quality of work 
• Must have experience across multiblade logistic activities / verticals 
• Ability to learn new software applications 
• Ability to design programmes and strategic work group directives for both White collar and Blue collar 
• Ability to lead 3+ Senior Engineers in their work directive and create traction on projects that affect multiple managers and staff groups

Duties and Responsibilities

• With context to the Retail Warehouse Logistics environment: 
• Responsible and accountable for implementation of a CIP programme lead by multiple engineers that should be lead through related studies and other methodologies (5S, Lean, TOC, etc.) that in turn lead a cross functional team to ensure implementation of projects. 
• Initiatives may include, but are not limited to: receiving, binning, picking, kitting, sequencing, slotting, design, planning, scheduling, benchmarking, team problem solving, layout design, measurement and improvement of KPI’s, automation and process flow improvement. 
• Use data to analyze and identify cross functional areas of improvement and where engineers and sites can learn from one another. 
• Use Project Management techniques to drive continuous improvement projects 
• Actively contribute to initiatives from the site and/or business unit engineering teams 
• As required support the review and analyze of data, processes and material flow 
• Implements initiatives and monitors quantitative benefits of changes 
• Develop and support multiple business cases for financial investments where required, including ROI calculations, quantified value, productivity improvements, etc. 
• Document and lead team of engineers to communicate project timelines, milestones and objectives. 
• Conducts and lead programme on training sessions and assists in coaching of employees on Lean and Problem Solving principles

Additional Job Information: 

• Team player 
• Well presented (meeting with clients and suppliers) 
• Assertive 
• Deadline driven and can work with little supervision to achieve objectives Organized with structured approach 
• High attention to detail and quality of work

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Basic Minimum Requirements

• Grade 12 / Matric
• Minimum of 5 years’ experience in Courier/Transport Industry 
• A minimum of 3 years’ experience in managing people in a fast-moving environment
• Own transport essential
• Computer literate in Excel, PowerPoint, Word

Skills / Competencies

• Self-Motivated and Self Driven
• Willing to work longer hours when required
• Good Attention to detail
• Good Problem-Solving skills
• Goal Orientated and Deadline driven
• Good Written and Oral Communication skills
• Ability to work well within a team
• Methodical, articulate and systematic

Role and Responsibilities

• To manage the delivery of the organization’s objectives through communication, measurement, and motivation of the staff
• To interface with shared functions ensuring continues cooperation and interactions with these functions
• To manage and deliver on client’s commitments based on local, national, and global strategy
• To manage cost and productivity within the branch ensuring that efficiency and effectiveness is at the order of the day
• To ensure compliance to internal and external controls and other KPI’s set at global and local level
• To deliver on the bottom-line budget commitment to ensure that the business unit budget is met
• To identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments
• Managing people’s performance and growth to create a sustainable business environment
• Adherence to deadlines and schedules
• Managing and controlling resources and risk management
• Administrative duties relevant to the position
• Interacting with customers at all levels – in person and telephonically
• Maintain existing systems processes and controls with continuous improvement
• Ensure that housekeeping is always practiced
• Knowledge and understanding of P&L’s

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Duties and Responsibilities

• Create test plans and test cases for projects and change requests off requirements and technical specification documents.
• Peer review test documents
• Test all systems using a combination of test techniques (white box, black box, functional, data, integration, regression, load etc.)
• Test for data seeding through databases for end to end testing
• Assist internal and external customers with End to End integration testing
• Partake in UAT with relevant stakeholders when needed
• Defects logging, retesting and closure in JIRA/XRay software package
• Test progress reporting in JIRA/Xray software package
• Contributes to the continuous improvement of the Test process and methodologies

Basic Minimum Requirements

• Matric/Grade 12 - Non Negotiable
• BSc / BComm degree or 3-year Diploma 
• Minimum 3 years testing experience
• Customer Service, including Effective customer engagement
• Experience in Software Testing Tools – JIRA/X-ray or similar
• Understanding/testing of Web services (SOAP and API); Service Oriented Architecture
• Testing via Applications UI and/or SOAP UI
• MS SQL – Query writing, reporting

Electives (advantageous)

• Experience in a logistics/distribution company
• Experience in support of production systems would be advantageous
• ISEB ISTQB Advanced certificate in software testing
• Understanding of Psuedocode
• Business Analysis Experience
• Broad Software Development Life Cycle exposure

Skills / Competencies

• Adhering to agreed deadlines
• Assertiveness, combined with patience and tolerance, Pro-active problem solver, showing initiative
• Must apply excellent communication & problem-solving skills.
• Attention to detail and adherence to processes is critical