New Openings at Capitec Bank

About the role

• To play a critical role in enabling the performance of teams across Business Support, providing tactical and operational systems support through monitoring and reporting to ensure systems remain stable and reporting is accurate and to minimize downtime and maximize and optimize departmental performance.

Experience

Min:

• 3-4 years' working experience in an operational environment
• 1-2 years' dialler reporting and or workforce planning
• Experience with utilising Microsoft Excel

Ideally:

• Operational experience and understanding and analytical responsibilities or experience with predictive diallers

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology or Business Management

Knowledge

Min: 

• Dialler software, including technical knowledge of business support systems
• The business environment in the context of service providers.
• Client Engagement and Support policies and procedures

Ideally: 

• Understanding of Capitec Bank's internal environment and processes
• Retail Credit Industry
• National Credit Act (NCA)
• Regulations relating to predictive diallers
• Contact centre software tools
• Technical knowledge of telecom hardware
• Cloud service knowledge on platforms such as AWS connect and Salesforce
• Relevant Capitec policies  

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Interpersonal & Relationship management Skills
• Numerical Reasoning skills
• Planning, organising and coordination skills
• Problem solving skills
• Reporting Skills

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Your Key Responsibilities and Impact

• You will be responsible for insurance reporting, covering financial reporting, business planning, budgeting, and management reporting.
• It requires a highly skilled Chartered Accountant with strong technical accounting expertise, particularly in IFRS 17, and experience in the financial services industry, specifically insurance.

Key Functions:

• Oversee insurance reporting, including financial and management reporting.
• Drive business planning and budgeting processes.
• Ensure compliance with IFRS 17 and other relevant accounting standards.
• Provide technical accounting insights to support decision-making.

The Experience & Skills You Need

• CA(SA) qualification required with a Bachelor’s degree in Accounting, Finance, or a related field.
• 3+ years of experience in Insurance & IFRIS 17
• Strong knowledge of technical accounting and analysis

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Experience

Minimum:

• 5-10 years’ experience in a Company Secretarial capacity with exposure in the insurance and/or banking industry.
• Experience gained in at least one of the following environments: banking, listings, insurance.

Ideal:

• Experience as a Company Secretary in a large scale organisation.

Qualifications (Minimum)

• Bachelor's Degree in Law or Finance

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Law or Finance

Knowledge

Minimum:

• Detailed knowledge of the Long-Term Insurance Act and Companies Act.
• Stakeholder management.
• Corporate Governance, administration and finance principles.
• Relationship building techniques.

Ideal:

• Document Control.
• Compliance and Risk Management.

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About the role

The purpose of this role is to enhance the financial performance of Capitec Insurance through:

• Perform periodic (monthly, quarterly, bi-annual and annual) actuarial valuation duties using Prophet and other actuarial models. Assist in the compiling of the input tables and assumptions used for valuations.
• Participating in periodic (monthly, quarterly, bi-annual and annual) insurance contract liability and profit calculations on an IFRS 17 (International Financial Reporting Standards) basis.
• Participate in the calculation of solvency requirements as specified in the Financial Soundness Standard for Insurers (previously SAM).
• Assist in the completion of the quantitative reporting templates for statutory reporting of solvency.
• Assistance in developing and maintaining the processes and controls used for actuarial valuation and financial reporting activities.
• Participating in the forecasted IFRS 17 profit calculations for the annual budget and monthly re-forecasting.

Our ideal candidate

• Academically qualified actuary or Newly qualified actuary: All exams completed.
• 5 years’ actuarial experience in the life insurance industry including valuation, reporting and or capital management.
• Honours Degree in Actuarial Science
• Experience with working in a team with multiple deliverables.
• Experience with Prophet or other actuarial modelling software.
• Experience with IFRS17.
• Experience with working with data visualisation technologies (Power BI, etc.)

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About the role

• A Talent Sourcing Specialist is a pivotal figure in talent acquisition, responsible for identifying and engaging potential candidates with the right skills. You will leverage various tools and networks to source candidates, create enticing job adverts, and build candidate relationships, ensuring a robust talent pipeline for the organization. Their role is integral in securing top talent to meet the company's staffing goals.

Our ideal candidate has

• A relevant degree in Psychology or Industrial/Organisational Psychology
• 3 – 5 years’ experience in:
• Direct sourcing techniques and methods, specifically aimed at passive candidates with technical skills e.g. Developers, Architects, Data Scientist
• Telephonic screening techniques for the purpose of shortlisting or attracting candidates upholding an excellent candidate experience through effective response handling and timeous candidate feedback.
• Market Mapping and gathering marketing intelligence.
• Working in a target driven environment

What you will be doing

You will provide a specialist sourcing service for the purposes of external talent acquisition, through: 

• Appropriate channel selection
• Appropriate direct talent sourcing techniques.
• Market research and lead generation.
• Applicant screening and engagement

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About the role

• To design, develop, configure, and maintain automation and integration to systems across the Systems Development Lifecycle which are aligned to business processes and relevant internal and external governance. To provide technical system support and query resolution and liaise with system parties to ensure timely resolution of technical issues.

Minimum Requirements

• A relevant tertiary qualification in Information Technology - Computer Science or Information Systems
• 5- 8 years’ experience in Systems Design and Analysis within the functional area
• At least 1–2 years of telco experience is advantageous.
• Transact-SQL 
• SQL
• Webservices
• HTML, CSS and JavaScript

Ideal:

• Jira
• Confluence
• Advanced knowledge and understanding of: 
• Systems Analysis Methodologies
• ITIL Principles and the application thereof
• Good understanding of:
• Banking systems
• Best practices for Quality Assurance (QA)

Knowledge

• Advanced knowledge and understanding of:
• Automation tools
• Programming (JAVA and C#)

Ideal:

• Project Management and coordination:
• Agile development life cycle
• Technical Test Plan Design
• Documentation including assistance with drafting source documents for training purposes

Programming:

• .NET Frameworks
• XML 
• JSON 
• HTML, CSS and JavaScript

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About the Role

• The Payments team oversees all payment products, including both Card and Electronic Payments.
• This encompasses the entire payments landscape, covering systems, processing, and business aspects. Within this framework, the Payments Data Strategy team is dedicated to managing all data-related activities. Our focus areas include data strategy, forecasting and predictive modeling, insights and business analysis, as well as monitoring and reporting. By utilizing data analysis and visualization tools, the Business Intelligence Analyst will generate actionable business insights that drive tangible value for the organization.
• This role involves influencing and supporting the organization in making data-driven decisions that enhance performance, optimize operations, and drive growth. 

Education (Minimum)

• A relevant tertiary qualification in Business Administration or Statistics

Education (Ideal or Preferred)

• Certification in Business Analysis

Minimum Requirements

• At least 3 years’ experience as Business Intelligence Analyst or equivalent (data analyst etc.) including experience in data analytics, BI methods and tools, data warehousing and the data life cycle.
• Experience in identifying, quantifying, and subsequently delivering value on how to solve business challenges using data 
• Experience with stakeholder engagement 
• Experience in working with data on cloud platforms, such as AWS or Microsoft Azure 
• Experience in building data visualisations using tools such as Power BI 
• Experience of using SQL to prepare and analyse data

Knowledge:

• Knowledge and basic experience in using low/no code AutoML on modelling tools such as Power BI or AWS Sagemaker  
• Design thinking
• Dimensional Modelling
• The Data Product Life Cycle (DPLC)
• Knowledge of data privacy and security regulations and best practices 
• Knowledge and understanding of data quality and incident management  
• Knowledge and experience of agile project management methodology 

Ideal:

• Previous experience working in business analysis in the banking sector
• Knowledge of change management principles and practices

Skills

• Commercial Thinking Skills
• Facilitation Skills
• Numerical Reasoning skills
• Presentation Skills
• Problem solving skills

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About the Role

• As the Software Development Manager for the treasury team, you will play a pivotal role in transforming our treasury department. Your primary responsibilities will include evaluating current systems, determining the best solutions and integrating various treasury functions. You will also be responsible for recruiting and managing a new team, collaborating closely with business leaders to understand and enable business processes. This role requires a strong business focus, technical experience, and a passion for the treasury environment

Minimum Requirements:

• At least 5 years of experience in software development management.
• 5-8 years of experience in treasury management
• Experience managing a budget effectively.
• Proven experience leading and working in an agile development environment.
• Ability to craft and execute development roadmaps.
• Demonstrated leadership skills to influence and drive results in other areas
• Strong interest in understanding and enabling business processes.
• A genuine passion for the treasury environment and the ability to partner with business leaders.
• Ability to establish priorities and successfully manage deliverables.

Qualifications (Minimum)

• Bachelor's Degree in Commerce or Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Information Technology - Computer Science

Knowledge

Minimum:

• Functional knowledge particular to the product (e.g. Credit or App)
• People management and development practices and principles
• Stakeholder management
• Budgeting and accounting principles
• Business analysis and design
• Project Management principles and methodologies 

Ideal:

• Banking industry
• Central Collections environment 
• Capitec Bank Systems Environment
• Capitec Bank Business Model
• Agile development principles
• Systems Development Life Cycle (SDLC)

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Purpose Statement

• The level III Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance complex software systems and applications, considering scalability, performance and future requirements. Responsible to guide and support developers and stakeholders in scoping, progress, status and resolution of engineering problems.
• The Back-end Software Engineer plays a crucial role in building solutions that offer optimum performance, reliability, and scale. They are responsible for writing and testing code for the development of the server-side components that power the application's functionality. 

Education (Minimum)

• Grade 12 National Certificate / Vocational

Education (Ideal or Preferred)

• A relevant tertiary qualification in Information Technology

Knowledge and Experience

Experience:

• 6+ years’ proven experience in back-end software development, project delivery and implementation (in relevant development technologies/language)
• Experience with back-end frameworks and technologies

Knowledge: 

Is able to apply expert knowledge and develop others understanding  of the following:

• IT systems development processes (SDLC)
• Application development
• Advanced programming concepts
• Advanced algorithms and data structures
• Design Patterns
• Version Control
• Testing practices
• Database systems and query optimization (e.g., SQL, NoSQL).
• RESTful API design and integration.
• Cloud computing platforms and services (e.g., AWS, Azure).
• Advanced Microservice and event driven architectures
• Deployment using kubernetes and containerisation

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Interpersonal & Relationship management Skills
• Problem solving skills

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About the role:

• We're looking for a dynamic, hands-on Audit Manager: Finance and Marketing (Audit Manager) who is passionate about Risk Management and the role of Internal Audit, is curious and eager to understand the underlying processes, systems, risks and controls that support the delivery of the Capitec Strategy.
• This role will support the Manager Internal Audit: Shared Services in managing the Shared Service’s Internal Audit Function by contributing to strategic planning, providing technical expertise, and ensuring compliance with regulations. ​ The Audit Manager is responsible for operational management, including scheduling audits, resource allocation, and reviewing audit work, as well as performing audit work from time to time, as required. ​ Further responsibilities include managing the audit team assigned to specific audit engagements, ensuring these audits are completed within budget, on time and to required quality standards, and uses innovation to enhance efficiency. ​ This role will also support stakeholder management by building trust, communicating audit findings, and providing consulting services.
• The ideal candidate is a CA (SA) with a passion for Internal Audit.  If you’re someone who thrives on challenges, enjoys analyzing complexities, problem-solving, and identifying opportunities for improvement, and is committed to delivering exceptional results, this is the perfect opportunity for you to grow and lead within our team.

What you will bring:

• CA (SA)
• Large organisation experience
• SAP experience
• 2 -3 years delivery management experience (including delivery through others)
• Stakeholder management experience
• Strong analytical (including data analytics), verbal, and abstract reasoning capability
• Hands-on, curious individual who wants to understand underlying processes, systems, risks and controls
• Attention to detail and logical in approach
• Strong communication skills (verbal and written)
• Deadline-oriented and able to prioritize and self-regulate

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About the role:

• As the Manager: Analytics Engineering at Capitec, you will play a pivotal role in designing and managing scalable data pipelines and ensuring efficient analytics operations to empower data-driven decision-making. Your focus will be on driving innovation in data integration and feature store development, enabling seamless collaboration between data science and BI teams.
• In this role, you will lead the creation of robust feature stores to support AI/ML model development and semantic models for enhanced analytics and reporting. You’ll ensure the alignment of data engineering solutions with analytics platforms while upholding best practices in data engineering and governance. By fostering collaboration and implementing cutting-edge solutions, you will contribute to Capitec's growth as a leader in advanced analytics and data-driven insights.

Our ideal candidate has:

• Over 5 years in data engineering or analytics engineering, including 2 years as a manager or team lead within an analytical team.
• Proficient in SQL and delivering complex analytical requirements.
• Managing senior and executive level stakeholders and influencing decision making at these levels
• Utilising data Pipelining tools such as Apache, Airflow, AWS Glue
• Data visualisation with tools such as PowerBI
• Big data frameworks – Hadoop/Kafka
• Github experience or Git

Ideal:

• AWS experience

Competencies:

• Simplify and make it easy
• Earn and extend trust
• Plan, deliver and raise the bar
• Curious and continuously learns
• Act, learn and adapt
• Inspire optimism and persistence
• Have courage, disagree and commit

Education:

• Completed an Honors Degree or higher

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About the role:

• As a Model Risk Specialist at Capitec, you will play a key role in managing model risk across the bank by conducting technical reviews and validations of a wide range of models, including machine learning models, financial models, and predictive credit risk models. Your expertise will support improved model governance, ensuring all models align with regulatory requirements, internal standards, and best practices.
• In addition to your technical work, you will collaborate closely with stakeholders across data science, credit risk, and finance teams, effectively communicating complex modelling concepts and driving solutions. Ideal candidates will have hands-on experience in end-to-end model development, combined with strong skills in Python, R, SQL, and Excel, as well as familiarity with machine learning tools such as TensorFlow or PyTorch.

Our ideal candidate has:

• 3+ years modeling experience within financial institutions
• Degree in Data Science, Mathematics, Statistics, or Actuarial
• Practical experience in end-to-end model development is a requirement.
• Model review and validation experience.
• Python/R experience and relation/Non-relational databases.
• Familiarity with modern deep learning frameworks (Pytorch, Tensorflow)

Ideal:

• The credit lifecycle.
• AWS technologies.
• Banking products experience