Open Jobs at GE Healthcare

Job Description

Essential Responsibilities:

• Oversee customer contract management in the Service ERP (contract addition, modification & deletion)
• Timely and accurate billing of customers for contract and non-contract services
• Manage data quality in the various Service ERPs/Tools (Installed Base, Contracts, Warranty)
• Drive Service End of Life processes
• Work with local and regional teams to identify, execute and monitor P&L productivity initiatives
• Provide analytical and operational reporting to drive execution of revenues and costs
• Support Finance team during month, quarter and year-end financial closing
• Support cash collection through timely resolution of customer invoicing disputes in coordination with Service Sales and Field Service teams
• Follow the GE Healthcare Quality Policy and procedures, maintain effective quality systems compliant with applicable norms. Promptly escalate any quality or integrity issues.
• Ensure compliance with regulatory requirements

Qualifications/ Requirements:

• Bachelor’s degree in Business or related field of study
• Minimum 5 years of progressive work experience in a business environment
• Demonstrated ability to challenge the status quo and drive process improvement
• Strong analytical and quantitative skills: Ability to clearly link financial results to operational performance drivers, generate alternatives and drive positive change
• Excellent verbal and written communication skills
• Strong interpersonal skills

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Job Description

Essential responsibilities:

• Identifies business opportunities within his/her zone particularly to increase share and maximize One GE Healthcare service sales revenues
• Responsible for major accounts prospecting and sales for defined zone.
• Responsible for Revenue for all service segments in the assigned zone
• Proactively works with Zone Sales Managers and their teams.
• Participates in and develops customers account strategies with Product Service Sales Specialists, Director of Service and their teams.
• Follows up on contracts with the Business Operations Teams
• Develops customer relationships at all levels from system operators to Board level to promote Service offerings
• Provides inputs to Region Service Marketing Manager to increase strategies efficiency.
• Responsible for Service Sales campaigns execution.
• Promotes and sells Service image and tools (Customer Service Center, Academy).

Requirements / Qualifications:

• Selling and negotiation skills.
• Board level negotiator.
• Cardiology/Radiology or Healthcare professional.
• Comprehensive knowledge of Service products and equipment modalities
• Service Environment knowledge.
• Installed base knowledge.
• Language proficiency in English.
• Strong customer skills.
• Effective communication skills and interpersonal skills.
• High work standard and quality.
• Effective problem solving.
• Effective personal organization skills.
• Business and results oriented.