Open Positions at Senwes

Responsibilities: 

• Establish and maintain good relations with customers and suppliers.
• Process, handle, record and report specific customer needs.
• Handle customer queries and complaints.
• Identify and report lost sales.
• Assist in promotions, farmers days, demonstrations, and agricultural shows.
• Participate in the marketing of specific agent brands.
• Perform counter sales.
• Provide efficient after sales service in line with policies and procedures.
• Promotes sales through telephonic sales, related part sales and exhibits.
• Identify and report lost sales.
• Comply with Health and Safety regulations.
• Keep the workplace in a presentable condition.
• Merchandise, Pack and Pick stock on shelves.
• Build exhibits.
• Perform ongoing stock balancing, and participate in quarterly stock taking.

Requirements

• National Senior Certificate
• At least 2 year relevant spares sales experience
• Technical knowledge of equipment and machinery
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to maintaining accuracy and accountability in all aspects of the job.

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Responsibilities:

• Financial and operational reporting.
• Preparation of budgets (annually) and forecasts (quarterly).
• Half-year-end and year-end reporting.
• Provide backup support to other grain accountants as needed.

Requirements

• Relevant BCom degree and completed SAICA articles.
• At least 3 years’ relevant accounting experience.

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 Ensure Financial Health and Stability

• Ensure the company’s financial health and stability by maintaining profitability, liquidity, and solvency.
• Achieving targeted profitability margins.
• Liquidity ratios and solvency ratios.
• Responsible for overseeing the financial health of the company, ensuring that resources are effectively managed, and financial risks are identified and mitigated.
• Safeguard the company's assets and ensure compliance with financial regulations and reporting standards.

Responsible for Financial Planning and Strategy

• Responsible for the successful implementation of financial plans.
• Ensure that budget targets are achieved.
• Responsible for meeting strategic financial objectives.
• Develop the organisation's financial strategies and plans, aligning them with broader business objectives.
• Provide financial insights and analysis to support strategic decision-making, including investment opportunities, expansion plans, and risk management strategies.
• Lead financial due diligence efforts for potential mergers, acquisitions, and strategic partnerships.
• Assess the financial viability and risks of M&A opportunities, negotiate deal terms, and oversee integration efforts post-acquisition.
• Identify and assess financial risks facing the company, including market volatility, credit risk, and operational risks.
• Develop risk management strategies and internal controls to mitigate these risks and ensure the company's long-term viability.

Responsible for Operational Efficiency and Cost Management

• Responsible for decreasing operating expenses as a percentage of revenue.
• Improve efficiency ratios (e.g., inventory turnover, accounts receivable turnover).
• Optimise resource utilisation.
• Manage the company's capital structure and allocate financial resources efficiently and align it with the company's strategic priorities.

Responsible for Investor confidence and Stakeholder relations

• Ensure transparent and accurate financial reporting.
• Achieve investor relations goals.

Responsible for Compliance and Regulatory adherence

• Meet regulatory deadlines.
• Pass audits with no major findings.
• Maintain compliance with relevant laws and regulations.
• Ensure the company's financial practices adhere to corporate governance standards, regulatory requirements, and ethical guidelines.

Responsible for leadership and team development

• Responsible for the department's employee engagement and satisfaction.
• Provide professional development opportunities for employees.
• Provide timely feedback on performance.
• Ensure the achievement of team goals.

 Customer service management

• Implementation and maintenance of customer service standards and best practices to enhance customer satisfaction.
• Handling of escalated customer concerns or complaints and ensuring appropriate resolution.

Facilitate cross-functional collaboration

• Collaborate with other departments, such as procurement, sales, systems and marketing, to resolve issues, and improve products or services.

Requirements

• Qualifications: Relevant Bachelor’s degree. CA(SA)/CIMA candidates will receive preference.
• Requirements: At least 5 years' relevant experience.

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Responsibilities: 

• Establish and maintain good relations with customers and suppliers.
• Process, handle, record and report specific customer needs.
• Handle customer queries and complaints.
• Identify and report lost sales.
• Assist in promotions, farmers days, demonstrations, and agricultural shows.
• Participate in the marketing of specific agent brands.
• Perform counter sales.
• Provide efficient after sales service in line with policies and procedures.
• Promotes sales through telephonic sales, related part sales and exhibits.
• Identify and report lost sales.
• Comply with Health and Safety regulations.
• Keep the workplace in a presentable condition.
• Merchandise, Pack and Pick stock on shelves.
• Build exhibits.
• Perform ongoing stock balancing, and participate in quarterly stock taking.

Requirements

• National Senior Certificate
• At least 2 year relevant spares sales experience
• Technical knowledge of equipment and machinery
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to maintaining accuracy and accountability in all aspects of the job.

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Recommendations and approvals of credit applications.

• Receive, check and analyse credit applications then channel application to Credit Analysts.
• Follow-up on processed credit applications for recommendations and approvals.
• Manage processing of credit applications in accordance to agreed norms.
• Forward to relevant party for approval.
• If credit application falls outside policy/mandate, make recommendations and refer to next mandate level.
• Analyse and evaluate deviations.
• Take corrective measures and follow-up.
• Provide feedback and explanations to management.

Coordinate credit recovery.

• Consult with internal and external clients to determine potential risk.
• Determine options to recover or extend credit.
• Initiate measures and follow-up on progress.
• If required, consult with role-players to negotiate suitable outcomes.
• Analyse information from management report.
• Evaluate individual's details and determine reasons for arrears.
• Decide on appropriate corrective measures.
• Recommend the recovery of securities and take legal action or recommend extension.
• Initiate further measures and follow-up on progress.
• If required, consult with role-players to negotiate suitable outcomes.

Optimisation of business and credit portfolio.

• Analyse client needs from credit application.
• Consultation with internal and external client regarding specific needs and composition of credit portfolio.
• Advise on possible options.
• Agree with relevant role-players on best service proposition.

 Employee Management.

• Manage employee's according to relevant legislation.
• Inform employees about desired outcomes in terms of goals and objectives.
• Observe performance and provide constructive feedback.
• Identify, develop, coach and support employees.

Requirements

• Qualifications: Relevant B degree with accounting.
• Requirements (South Africa): 5 years relevant experience in financial/agri institution.

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DUTIES AND RESPONSIBILITIES OF THE JOB:

• Capture relevant claim information in format requested by the insurer(s) for monthly reporting purposes to relevant stakeholder.
• Provide ad hoc reports as requested by insurers from time to time.
• Ensure knowledge of current processes and that processes are followed as instructed.
• Ensure knowledge and usage of current filing systems.
• Ensure validity of system(s) information captured data.
• Distribute received claims
• Identify fast track claims and distribute as per current process
• Request authorization regarding late notifications
• Verification of registered claims
• Insured peril / Peril codes
• Premiums received
• Estimates/Excesses/Limit of cover
• Relevant/necessary documents received

Take action on claim:

• Appoint an assessor
• Give authorization for replacement/repairs
• Determine the value of loss
• Send agreement of loss mail/document for signature of insured to broker/assistant

Repudiations:

• Ensure correct reasons are used when issuing repudiations letters
• Send repudiation letter to insurer for approval and sign off
• Send repudiation letter to broker/assistant and insured

Payments:

• Ensure correctness of invoices received
• Request payments
• Diarize for approval and proof of payment
• Send proof of payment to broker/assistant/service providers

Handling of problematic claims

• Escalate to relevant manager (when necessary)
• Handling of complaints and escalate to relevant manager when necessary
• Identify policies where remedial action should be implemented
• Handling of ex-gratia payments in collaboration with relevant manager
• Escalate possible PI claims to relevant manager

Requirements

• National Senior Certificate (candidates with completed FAIS, RE5 and/or any other insurance related qualification will receive preference)
• Candidates with a certificate in Excel will receive preference
• 3 Years ‘experience in a short-term insurance, claims handling and mediation

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DUTIES AND RESPONSIBILITIES OF THE JOB:

• Execute receiving and reporting administration.
• Receive delivery notes.
• Link invoices with delivery notes and orders.
• Generate reports daily, weekly and monthly.
• Assists with general office administration.
• Assist in quarterly stock taking.
• Generate stock take update report.
• Cash balancing/reconciliation.
• Operate switchboard.
• Client service and customer care.

Requirements

• National Senior Certificate.
• Candidates with SAP Knowledge will receive preference.

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Description

• Responsible for assisting customers in the selection and purchase of agricultural products, ensuring that they receive excellent customer service and that sales goals are met.

Duties and Responsibilities:

• Responsible for customer service and sales
• Provide assistance with stock management

Requirements

• Experience: 1 year experience in a direct sales environment
• Qualification: National Senior Certificate

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Description

• Responsible for assisting customers in the selection and purchase of agricultural products, ensuring that they receive excellent customer service and that sales goals are met.

Duties and Responsibilities:

• Responsible for customer service and sales
• Provide assistance with stock management

Requirements

• Experience: 1 year experience in a direct sales environment
• Qualification: National Senior Certificate

go to method of application »

Description

• Responsible for assisting customers in the selection and purchase of agricultural products, ensuring that they receive excellent customer service and that sales goals are met.

Duties and Responsibilities:

• Responsible for customer service and sales
• Provide assistance with stock management

Requirements

• Experience: 1 year experience in a direct sales environment
• Qualification: National Senior Certificate

go to method of application »

Responsibilities:

• General Administration.
• Compile self-audit reports monthly.
• Complete all relevant reports on daily, weekly and monthly basis.
• Ensure correct filing, process and quantities of Stock Control.
• Ensure effective control of stock cards with stock quantities.
• Ensure that all email/telephonic enquiries are referred and followed up.
• Manage and report on spending against budget.
• Manage consignment stock admin.
• Monthly reporting on marketing events and promotion projects involved.
• Contract performance management plans with staff.
• Develop staff to full potential.
• Ensure and support candidates during Inhouse training.
• Identify potential for accelerated development.
• Manage and control staff.
• Support candidates during development process.
• Manage Budget in the Warehouse Environment.
• Achieving actual result set for Warehouse.
• Set of Marketing plan with actions.
• Manage Sales in the Warehouse Environment.
• Ensure customer service.
• Manage stock in store.
• Monitor security and safety.

Requirements:

• National Senior Certificate.
• At least 2 years relevant experience in a store environment, with one year on a supervisory level. 
• Relevant Agricultural product knowledge.