Open Positions at WeBuyCars

Duties and Responsibilties:

Cleaning: 

• Maintaining the cleanliness of the vehicles in the warehouse. 
• Ensure usage of correct chemicals for vehicles.  

Equipment Care: 

• Use of correct equipment when maintaining the cleanliness of vehicles.  
• Report any equipment malfunctions or damage to the vehicles. 

Safety Compliance: 

• Follow all safety procedures and guidelines to maintain a safe working environment. 
• Use personal protective equipment (PPE) as required.  

General Duties: 

•  Assist where required and requested to do so by management. 

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Roles and Responsibilities:

• Driving for We Buy Cars as a Buyers Driver and/ or Logistics Collections Driver as assigned by management.
• Responsibility of the company vehicle/ collected vehicle/s, maintaining the vehicle in good condition.
• To abide and comply with all the Health & Safety Guidelines.
• Time keeping, adherence & attendance sign in at the Logistics Office.
• Driving for transportation purpose due to official requirement.
• Abide to all the compliance pertaining to South African Road driving rules & regulations; and;
• Any other duties as assigned by management.
• You must faithfully, diligently and honestly perform such duties and exercise such powers, consistent with the position to which you are appointed, as may from time to time be reasonably assigned to or vested in you.
• You must obey the reasonable and lawful instructions of your manager/s.
• You must devote all your time and attention during normal business hours and such additional time and attention as the Company’s business may reasonably require, to your duties.
• You must use your best endeavours to promote and extend the Company's business
  and shall not engage in activities which may detract from the proper performance of
  your duties, or which may harm the Company's reputation or brand.
• No passengers, that is not employed by “We buy cars, are allowed to be transported
  or picked up unless instructed or permitted to do so.

Requirements:

• Valid Driver's License 

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Duties and Responsibilities:

• Actively engage with prospective customers
• Develop an in-depth understanding of our ever-changing car inventory and use that knowledge to encourage customers to make a purchase
• Always well- informed about the stock available to make educated recommendations to customers
• Drive with clients on a test drive, while demonstrating all the features the vehicle has to offer, and provide educated answers to any potential questions
• Knowledge of costs, potential "add-ons" to offer, and an understanding of various pricing structures
• Work together with the F&I to facilitate a deal the customer is satisfied with, while yielding the highest return for the dealership

Required Skills:

• Ability to build rapport with customers and qualify their requirements
• Previous experience in Vehicle Sales
• Commitment to hitting targets
• Ability to consolidate the sale and walk the customer through every stage of the deal
• Excellent customer service skills
• Strong negotiation skills
• Resilient, Ambitious, Target Driven

Further Requirements:

• Minimum Grade 12
• Proven track record with contactable references
• Sales experience will be a distinct advantage
• Previous experience in Customer Service
• Own reliable transport including valid Drivers License

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Duties and Responsibilities include:

• Review FICA (Know-Your-Customer KYC) documents on transactions concluded by buyers
• Identify and escalate any deficiencies and/or non-compliance to the relevant stakeholders
• Provide guidance and support to buyers on FICA documentation, as required
• Maintain accurate records of all FICA checks performed
• Assist with periodic audits and regulatory inspections related to FICA compliance.
• Report all accidents, damages, thefts, or other insurable incidents promptly and accurately to the company’s insurance broker and relevant stakeholders
• Gather and verify all required supporting documentation, including incident reports, photographs, and third-party information
• Maintain and update the accident and claims schedule/register
• Track the status of claims submitted to insurers, follow up on outstanding claims, and escalate delays or complications to the Head of Legal
• Liaise with internal departments and external service providers (e.g., insurers, assessors, repairers) as necessary to manage claims
• Assist in the collation of claims statistics and reports for management review
• Support the Compliance team as required
• Support the Head of Legal as required

Skills and Personal Attributes:

• Strong attention to detail
• Following Procedures
• Risk Awareness
• Time Management
• Stress Tolerance
• Detail Oriented
• Good Drafting / Written Communication
• People Management Skills
• Team collaboration as well as the ability to work independently

Requirements:

• 1-2 years experience in an administrative role.

Package Includes:

• Provident Fund
• Life Insurance
• Funeral Cover
• 15 Days Annual Leave